SUMMARY

• Scrum certified Project Manager operations professional with over 6 years of experience in managing portfolio level governance of USD48mn with projects using Agile, waterfall under regulatory compliance by applying control procedures and working towards PMP certification.
• Strong hands - on experience on using tools like clarity PPM, JIRA, confluence and SharePoint for 5 years.
• End to end knowledge and understanding and practicing of all project management lifecycle & principles - Overall project analysis,project scope, maintaining schedule, cost, quality, resource, procurement and stakeholder relationship management.
• TEMPEffective communication, leadership, organization facilitation and interpersonal team skills with problem solving attitude.
• Depth of digital transformation knowledge and experience in coaching IT teams with project management activities, collaboration with waterfall & agile PMOs to sustainable Enterprise Agile Framework.
• Extensive experience in working for banking/financial industry.
• Worked with the HR to drive the agenda of encouraging the employees in participating in the floor walks, referral drives, Weekend drives, Take 2 women hiring drives, help in publishing articles on the programs conducted across the bank.
• Designed and developed comprehensive Diversity and inclusion strategy for Women in industry that addresses all the challenges, issues faced in the logs and involved in programs for Women career enhancements, women health and safety groups organization wide which increased the women participation by 70 % TEMPthan earlier.

PROFESSIONAL EXPERIENCE

Confidential

Environment: - Clarity PPM, Confluence, JIRA

APM - PMO

Responsibilities:

• Worked with the project management operations team members, portfolio managers, program managers, project managers to ensure the adoption of pioneer tool and manage cost, schedule and resource headcount TEMPeffectively for
• Collaborated with the SMEs of pioneer tool to ensure the requirements and functionality is well understood by all the project team members and users.
• Managed communications & relationships with key stakeholders on a daily basis to gather inputs, remove blockers and improve overall adoption of Pioneer.
• Extensive coordination with all teams such as HR, PMO, Cost boards, Business Managers & procurement teams for TEMPeffective and correct invoice management.
• Worked as coordinator for tracking project activities, timelines, budgets and forecast, resource overhead, status timelines, report preparation.
• Track and report progress of projects across segments while ensuring the status reports for cost, scope, schedule, resource reporting to all the steering committee members and PPM head.
• Assist team with making appropriate commitments through adhering the requirements from project team members.
• Manage and work with stakeholders to ensure requests for resource allocation are processed timely in clarity PPM tool.
• Worked with business manager and cost boards to ensure all the requirements are understood Confidential all levels and coordinated to monitor the Forecast Vs Actual cost reports and liaison with program managers.
• Prepared PowerPoint presentations every month depicting portfolio dashboards for status reports for all the programs
• Proactively involved in the ATP - Annual technology planner exercise to coordinate on the high level estimates for all projects for the next year cycle, coordinated with business teams for final agreements and locking of cost figures.
• Worked on Clarity Management - Creation new project lines, UAT, CTB Task tagging, timesheet compliance.
• Extensive management of resource on boarding and governance w.r. Confidential permanent and contractor hiring coordination, procurements management, hiring etc & worked on confidential projects with signed NDA and prepared reports for the stakeholders in microsoft excel.
• Worked with 11 program managers for coordination on program status reporting for steering committee.
• Contributed to implementing best practices to deliver with quality defined as part of the acceptance criteria.
• Ensured disciplined project management operations life cycle: continuous integration & collaboration, refactoring practices, peer reviews, continuous data scrubbing, and sustainable pace as standard.
• Skillfully used testing enhancements, reports and data to move decisively to deliver TEMPeffective usage of Clarity PPM.
• Communicated TEMPeffectively across diverse audiences, departments and levels acting as primary coordinator
• Conducted pioneer, clarity trainings for influencing aspiring project managers to use it TEMPeffectively for project management and better tracking.
• Maintained project knowledge base, best practices documents, MOM, captured issue logs,important project documents on repository like Sharepoint.
• Facilitated the daily stand up meetings and ensure the adherence of all principles of status reporting, issue/risks discussions, participate in new learning initiatives. Captured all the minutes of meetings and support to program mgrs
• Demonstrated Ability to TEMPeffectively coach, develop, retain, train, hire, and discipline others in order to produce a successful team & lead recruitment, on boarding, mentoring, talent management
• Received accolades and appreciation emails from top management, PPM Head Canada, Poland and business teams globally.

Confidential

Environment: - Confluence, JIRA

Authorized officer

Responsibilities:

• Lead & extensively worked on Workforce management- Headcount approval, staffing, recruiting, cv screening
• Collaborated with geographically distributed and diverse team for TEMPeffective delivery of deliverables.
• Coordinated timelines, staffing, communication, and deliverables for over PM/BA community with aggressive deadlines
• Established Daily status reports & coordinating with HR for HC tracking for the groups.
• Implemented JIRA to deliver PMO deliverables and TEMPeffective results w.r. Confidential resource management.
• Groomed SharePoint versioning documents of various status trackers and approvals from senior stakeholders.

Confidential

QA Manager

Responsibilities:

• Lead & extensively worked on SLA management on critical deliverables and Key Measures
• Monitor the SLAs for all the projects after every Major & Minor release.
• Facilitate and educate all the project managers in understanding SLAs, Key measures
• TEMPEffective Procurement managements by reviewing SOW, credit notes and productivity gains to ensure if their are any slippages to the overall costs defined in agreements and contracts.
• Worked on preparing the monthly resource utilization reports to ensure 100% allocation of all the billable resources for both offshore and onsite team members.
• Monthly consolidated invoice preparations for the billability aspect.

Confidential

Environment: - Sportchek, SportMart, HockeySports Retail POS

Sr. Associate Quality assurance, Lead QA

Responsibilities:

• Worked on preparing the test strategies, test plan,execution strategies, preparation of Test scenarios and cases.
• Ensuring the checking of all scenarios against the retail POS functionalities.
• Performed the quality checks by end to end testing of POS features for various sports stores .
• Testing of printer receipts, messages for special discounts and events.
• Was actively involved in regression testing of retail requirements.
• Lead the team of 11 testing team members spread across onsite and offshore.
• Actively involved in interviewing, hiring, training and staffing QA team members.
• Received appreciation for ensuring 100% quality results from top executives from client.
• Worked Confidential various locations as onsite testing coordinator across Canada - Calgary & Laval(Montreal).
• Defect triaging, defect management, quality metrics reporting and implementing best practices.
• End to end testing life cycle management for the whole team.

Confidential

Environment: - Testlink, JIra

Sr. Associate QA

Responsibilities:

• Worked on preparing the monthly resource utilization reports to ensure 100% allocation of all the billable resources for both offshore and onsite team members.
• Monthly consolidated invoice preparations for the billability aspect.
• Trained all the aspirants for ISTQB foundation level exam - completed 100 hours as trainer
• Worked on testing of various aspects such as functional testing, non functional testing, regression testing, defect triaging.
• Worked on Cross-functional team testing strategy, analysis of existing test strategy, prepared requirement traceability matrix.
• Reviewed QA team reports, high level test scenarios, bugs on regular basis, perform RCCA on End-user bugs & provide regular feedback towards improvement of Quality of Bugs & Test cases.
• Lead/executed functional and user acceptance test cycles for the software to be deployed

Confidential

Environment: - Test Director(HP ALM), MS Excel.

Associate QA

Responsibilities:

• Created and updated test plans to meet timelines and defined requirements.
• Worked on analysis of functional requirement documents, prepared test scenarios, test cases, regression testing suite.
• Defect logging on HP Test Director (now ALM).
• Participated in all reviews necessary to ensure quality in the product.
• Prepared release notes for deliverables to be deployed to production.
• Performed Alpha, Beta - UAT testing Confidential the end of each release.
• Actively participated with onsite QA lead for defect triaging and practiced all agile principles such as Sprint review, planning, retrospective meeting and Lessons learnt.