SUMMARY

• Over 10 years of progressive IT professional, proven experience in all aspects of Software Testing, Quality Assurance.
• Test Leadership activities involved in Managing teams, Resource Allocation, Test Planning, Managing and Tracking Test design, and Test Execution activities Test data management and Risk Analysis
• Extensive experience in testing Desktop Client based Server applications, Stand alone, Web based, Web Services, mobile and Hand - held electronic devices engaged in various delivery models.
• Strong command over Manual (Black Box test) and Automation Testing using RFT, QTP, Load Runner.
• Thorough knowledge and extensive experience in testing Functional end-to-end, Accessibility testing, batch processing, User Interface, System testing, Regression, Integration, User Acceptance, API testing, Load, Stress and Performance testing under high paced process oriented environments.
• Experience in developing, implementing, maintaining Automation script and managing automated testing framework/suites using QTP, RFT and Load Runner.
• Experience with all phases of Software Development & Test Life Cycle (SDLC & STLC) using various methodologies like Agile/Scrum and Waterfall.
• Hands on experience in various project management methodologies including Agile/Scrum testing practices and supporting techniques (Test Driven Development and continuous integration processes), packaged system implementations and traditional specification-driven approaches.
• Extensive experience in reviewing and understanding of Functional requirement, user stories and thorough expertise on writing detailed Test Plans, Test strategy, Test Cases, Test Scripts, Test Reports (including Bug reporting/tracking) and Metrics for enterprise applications.
• Good experience in Test environment/infrastructure setup for Large and highly integrated systems in variety of domains using highly advanced tools/technologies, implementation models and latest quality standards.
• Extensive hands-on experience in Quality Center, JIRA for Test management, Defect management and Reporting.
• Working knowledge and experience with REST, SOAP and API Testing.
• Acquired very good knowledge in SQL, DB2 and Programming skills.
• Experience testing Mobile App’s on both Android and iOS
• Experience in working on Mainframe testing AS400
• Strong analytical, problem solving approach, detail oriented, interpersonal, client handling capabilities and ability to manage multiple projects simultaneously in a team environment.
• Exceptional ability to master new concepts quickly, effective team player.
• Excellent communication and proven ability to work efficiently in both independent and team work environments and contribute to the efficient operation of the team.

TECHNICAL SKILLS

Languages: C, C++, SQL, Java, VB, Shell scripting

Testing Tools: IBM RFT, QTP, Win Runner, HP Load Runner, ALM Quality Center, HP Performance Center

Database: MS SQL, DB2, Oracle, Microsoft Access

Defect Tracking Tools: HP Quality Center, Bugzilla, JIRA

Tools: & Applications: Visual Studio 2010, Microsoft, Jenkins, Putty

Web Services Tools: Rest Client, SOAP UI

Version Management Tools: Visual SourceSafe

Operating Systems: Windows 10, Windows8.1, Windows X, UNIX, Apple Macintosh OS

PROFESSIONAL EXPERIENCE

Confidential, Richardson, Texas

QA Analyst

Responsibilities:

• Served as a key member of the software development team as QA, leading QA related activities for End to end testing to make sure all the Verizon data migrated successfully in to Frontier’s systems and Frontiers all applications are Integrated and the migrated data is flowing through all the way from customer care, Negotiation, Provision, Notification and Billing phases of Frontier applications.
• Suggested QA process improvements and mentored, developed junior QA testing colleagues.
• Plan, review and executed software testing with continuous integration & aggressive project schedules providing input on project schedule risks, testing risks and dependencies.
• Extensive reviews and collaboration with Development, Business Analysts and Business users to gather and understand use cases, requirements and system implementation.
• Responsible for executing System testing, regression testing, compatibility testing and End to End testing.
• As part of this Conversion Project attending all Business requirements meetings, designing sessions and review meetings with users to identify the areas of Handling Test data management related to Copper and FiOS
• Prepared test summary report Confidential the end of each release specifying the quality for all test modules in all scope areas.
• Responsible for analyzing test results, troubleshooting, defect management, reporting and tracking till defect closure.
• Defect prevention activities, defect meeting and collaborate with developers to resolve software defects, insure the effectiveness and quality of the components and systems developed.
• Communicating to QA SME - subject matter expertise Confidential all levels of the organization (Peers, Client team management, Sr. Management).
• Maintaining requirements, test cases, test data, test results and bugs using Mercury Quality Center.
• Involved in Test Execution of API’s Using SOAP UI and validating the flow in DPI for the correct values.
• Test execution - Testing of whole Order Management flow, starting from Placing orders to Provisioning of orders and till billing run - Using IBM Salesforce CRM, Microsoft Dynamics CRM, GUI and AS400 for placing orders and after placing the orders updating them through DPI Green Screen with Plant related updating like assigning ONT, OLT and switch information and after assignments sending those Orders to TRIAD which is Fiber Provisioning System and validating the entire flow from DPI to TRIAD as well TRIAD to different backend systems.

Confidential, Richardson, Texas

QA Analyst

Responsibilities:

• Estimate, prioritize, plan, and execute test plans and test cases for both web based and Mobile.
• Capturing feature requirements from customer feature requests, writing& executing Functional, Installation, Stability and Performance Test cases & Test Scripts.
• Responsible for System test, Database, Integration, Regression, smoke, usability testing and compatibility testing and Accessibility testing.
• Involved in testing for Mobile applications on Andriod and iOS.
• Worked in the projects “ATG”, Best framework POD team as Agile (SCRUM) team and Rapid Deployment (RD) test teams handling 10 resources.
• Attending daily Stand up meeting, Scrum of scrum calls and updating the scrum master.
• Understanding the requirements and execution of scenerios as per Business requirements.
• Involved in Test Execution of Rest API’s using Postman client and verify log files for API flows, Verification of Database for the correct values and compare with Front end.
• Maintained test scripts from the test cases in soapUIand automated test framework for Functional, Regression, and Integration Testing.
• Worked on ATG POD for testing ATG on myAT&T.
• Extensively used Unix to Fetch logs for the transactions.
• Involved in CATO (capability Access Technology office)
• Installing Relay Applications in Workstation and Setting up the Test environment and simulating typical overload and failure conditions.
• Analyzing the results, Defect detection, troubleshooting of faults and raising issues and following the Defect Life cycle process as defined by QA process.
• Acted as the point of contact between Development and Testers. Collaborate with appropriate resources on defects/issues and timelines to ensure timely delivery of releases
• Attended regular client calls, weekly status with the Customer and conducted daily & weekly meeting on issue resolution, tracking, evaluate the quality of project delivery.

Confidential

QA Analyst

Responsibilities:

• Participated in Business Analysis, Requirement analysis and Use-Case analysis.
• Created the Test Plan that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC)
• Preliminary discussion of the project with the core team and understanding the business.
• Supplementing Technical trainings to team members.
• Involved in preparation of Transition Plan.
• Participate in the trainings conducted by the Client.
• Acting as Mentor to juniors. Leading the Team in absence of Project Manager.

Confidential

Sr Technical Associate

Responsibilities:

• Detailed study of the software requirement specification (SRS).
• Preliminary discussion of the project with the core team and understanding Business.
• Identifying Test data management and Categorizing fall-out in OMS area due to Conversion
• Analyzing issues based on the categorization and identifying fixes for it and getting it approved from Development
• Involved Testing of Light Speeds Order management System which starts with creating BAN, Ordering, Notification, Provisioning and Billing.
• As testing done on FIE(fully Integrated environment) Involved in to real BAN creation, STB activation, RG activation and billing related areas.
• Supplementing Technical trainings to team members.
• Defect analysis report Confidential the end of each release.
• Preparing Key Learning documents.
• Maintaining Execution status report on daily basis.
• Co-ordinate with Offshore and Onshore team to get status for assigned Defects.
• Maintaining Issues log for particular Technical Requirements.
• Reporting Defects in Quality Center and Follow up the Defects.
• Identifying “Test Case Data” to execute the test cases.
• Used Unix os for fetching the logs for the failed transactions.
• Participate in the trainings conducted by the Client.
• Acting as Mentor to juniors. Leading the Team in absence of Project Manager.

Confidential

Sr Technical Associate

Responsibilities:

• Since project is in its inception, taking transition from on site.
• Detailed study of the software requirement specification (SRS).
• Preliminary discussion of the project with the core team and understanding business
• Interaction with On Site Co-coordinator
• Supplementing Technical trainings to team members.
• Creating the LRScripts, define the Scenarios as per Clients and Run the Load test using Performance centre.
• Doing cluster functionality testing, destructive testing and regression testing in cluster Environment.
• Coordinating with INFRA to team to change the server configuration when it’s required while testing.