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Sr. Sfdc Qa Lead Resume

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SUMMARY

  • Over 11+ years of experience into Software Testing and Quality assurance, managing and maintaining software applications.
  • Currently working as Sr. System Analyst in Cognizant Technology Solutions duration from .
  • Worked as Software Engineer in Infy Logic Technologies duration from .
  • Methodologies: Agile - Scrum, Waterfall, working wifin a defined SDLC process.
  • Experience in all aspects of Testing Life Cycle involving planning, estimation, analysis, testing, implementation and Enhancement.
  • Experience in Use case analysis, Business requirement analysis and Functional requirement analysis.
  • Performed various types of testing in Salesforce.com like Functional, Integration, Regression, and Automation.
  • Expertise in QA project estimation, test strategy, test plan, test report, test data preparation, defect report.
  • Great exposure to agile scrum methodologies and involved in sprint planning, daily standup meetings, retrospective, defect triage.
  • Experience in use case analysis and interacting wif business team for user stories clarification.
  • Actively participated in solution review meetings.
  • Had a great Exposure to manual testing, Web services testing and Web application testing.
  • Involved in UAT testing for Prepaid Project.
  • Experience in providing assistance for UAT users.
  • Extensive knowledge on Quality Center.
  • Involved in reviewing and execution of Test Cases.
  • Good experience of Defect/Bug Logging, Tracking and Analysis.
  • Verification of XML request and responses for all teh different application during integration process.
  • Good knowledge of Sales force Dot COM.
  • Good knowledge in Custom Objects, Reports, Workflow Approvals for opportunities and product management inSalesforce.com.
  • Good Experience in Salesforce Customization ( Custom Field creation, Page Layouts, Workflow rules, Validation rules, Reports and Dashboards) and Data migration (Salesforce to Salesforce)
  • Experience wif Sales force Customization, Security Access, and Data
  • Validation, Workflows, Apex programming, visual force pages.
  • Experience in web technologies like HTML, XML, JavaScript, WSDL, SOAP, and REST API.
  • Domain Experience: Retail, Finance, Health care, Marketing.
  • Inbound, Outbound Integration experience.
  • Other development skills iSeries objects, service programs and DB2 environments. Strong working experience in RPG, RPGLE, CL, DBU, SQL, iSeries Query, Aldon,APLUS, ABSTRACT, IMPLEMENTER, HTML, XML, Log4j and query program languages.
  • Having experience in supporting teh Java driven applications. Participated in code conversion from AS400 to Java.
  • EDI 810,855,851 format experience.

TECHNICAL SKILLS

SALESFORCE (SFDC): SalesForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Visual Force Controllers, Workflow and Approvals.

AS400: OS/400, Windows 98/NT, UNIX, LINUX, DB2/400, RPG/400,ILERPGCL/400, CLLE, Query/400, and SQL, DB2/400, Oracle 10g/11g.

Utilities: Implementer, RBO, APLUS, DBU.

PROFESSIONAL EXPERIENCE

Sr. SFDC QA Lead

Confidential, Framingham, MA

Responsibilities:

  • Develop and execute Test Scenarios, Test Scripts, test data documents based on Requirements and Design documents.
  • Validated Page layouts (Edit Page, Detail Page) inSFDCagainst Mockups.
  • Responsible for testing new modules for Client Tiering and Key Relationship reporting in Salesforce using workflows, approval process.
  • Validated Dashboard and Reports inSFDC. Validated Page layouts (Edit Page, Detail Page) inSFDC.
  • Tested various Salesforce.com standard & Custom objects
  • Performed sales force testing for different Roles/Profiles and Permission sets.
  • Participated requirement review meeting wif development team.
  • Validated Error Message at page layout and field level. (Validation Rules)
  • Validated Update Field, Outbound message, Email tringle functionality (Workflow)
  • UAT (User Acceptance Testing) testing support and issue resolving wif business partners and sales operations team
  • Responsible for analyzing and documenting teh root causes for teh issues that were identified in UAT.
  • Coordinate test case review sessions wif business users and development teams.
  • Involved in Onsite, Offshore coordination, review meetings and release readiness meetings.

SFDC QA

Confidential, Zeeland, MI

Responsibilities:

  • Involved wif Business and Technical team to understand requirements and business flow.
  • Responsible for developing and executing test cases for functional, regression, and system testing.
  • Coordinating wif ACI Customers to ensure that teh implementations are done as per requirements.
  • Reviewed Test cases wif Business Analyst and Technical team to optimize doubts and questions.
  • Test data creation for Business scenarios.
  • Creating Test plan and work estimation.
  • Triaging teh issues coming up from teh implementation.
  • Assists team members wif teh processes, peer-review test cases
  • Work wif teh customer IT team to ensure that teh issues are addressed on time
  • Work wif teh AD team to ensure thatthe product related issues are addressed and fixed on time
  • Apply teh fixes as part of teh product implementation life cycle
  • Report Status to ACI management on progress and subsequent completion.

QA Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Reviewed Test cases wif Business Analyst and Technical team to optimize doubts and questions.
  • Creating Test data wif coordination wif different team to test.
  • Creating Test plans and work estimation.
  • Worked wif variousSalesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Developed Custom Objects, Custom Reports
  • Visual force pages and Page layouts.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.

SFDC QA

Confidential, Framingham, MA

Responsibilities:

  • Responsible for testing new modules for Client Tiering and Key Relationship reporting in Salesforce using workflows, approval process.
  • Develop and execute Test Scenarios, Test Scripts, test data documents based on Requirements and Design documents.
  • Participated requirement review meeting wif development team.
  • UAT (User Acceptance Testing) testing support and issue resolving wif business partners and sales operations team
  • Coordinate test case review sessions wif business users and development teams

System Analyst

Confidential, Framingham, MA

Responsibilities:

  • Involved in developing code in RPGLE, CLLE and SQL.
  • Fixing teh issues if any reported.
  • Interacting wif teh users regarding teh Production problem and giving appropriate solutions
  • Participate in reviews and provide technical guidance to teh team.
  • Involved in testing of teh application. Created Test Plans, Unit and Integration documents.
  • Supported QA, UAT testing.
  • Providing post-implementation, enhancement and maintenance support

QA Analyst

Confidential

Responsibilities:

  • Analyzing teh Requirements from teh client.
  • Preparing Test Plans, Test case Scenarios.
  • Log issue in Quality center.
  • Preparing Test Data’s for teh test cases.

System Analyst

Confidential

Responsibilities:

  • Fixing teh issues if any reported.Resolving teh tickets raised by users. Involved in developing code in RPGLE, CLLE and SQL.
  • Interacting wif teh users regarding teh Production problem and giving appropriate solutions
  • Participate in reviews and provide technical guidance to teh team.
  • Involved in testing of teh application. Created Test Plans, Unit and Integration documents. Supported QA, UAT testing.
  • Providing post-implementation, enhancement and maintenance support

Software Engineer

Confidential

Responsibilities:

  • Analysis of teh project Process Documents, perform design and coding that set standards.
  • Preparation of Document of Understanding, Program Specification documents, Maintenance and Unit testing of components in RPGLE/ CLLE and preparation of Unit Test Plans.
  • Modifying several existing screens and RPGLE, CLLE programs.
  • Creation of new screens and RPGLE, CLLE programs.
  • Creation and modification of DB2/400 files.

Software Engineer

Confidential

Responsibilities:

  • Was responsible for Prepare teh Detailed System Understanding Documents, Coding of new programs and files, program analysis for retrofitting new programs and unit testing wif preparation of unit test plans inclusive of traceability matrix.

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