SUMMARY

• Over 11+ years of industry experience as a Senior Quality Analyst lead/ Automation Engineer/ Performance Test Engineer/Release Manager
• 8+Years of strong experience in HP ALM Quality Center Admin and maintained the testing activities of Large Enterprise, real time, high integrity software in a complex corporate testing environments.
• Over 3+ Years of strong experience in Performance Testing with LoadRunner
• Strong knowledge in Load Runner scripting by using Ajax TruClient, Web protocol {HTTP/HTML}, Web services, RTE, JDBC, Ajax Click and Script Protocols.
• 2+ Year of Strong Experience in Performance Test Architect, Performance Engineering in Designed, Developed and executed the Performance Test Strategy & Performance Test Plans. Analyzed the raw results and prepared the reports, compared results with Baseline SLAs and suggested the performance improvements.
• 2+ Years of experience in Automation testing using UFT (Unified Functional Testing tool).
• Experience in Selenium Web Driver Automation testing, Selenium - cucumber & Frameworks, TestNG, Junit Data Driven, Page Objects and Web testing.
• Established Release Management function from the ground up through collaborative efforts with Technical directors, Development Managers, Quality Assurance and Project Management.
• Co-ordinate Project Implementation Activities including Data Conversion Versions and Load Converted data into Implemented System.
• Experience in Coordination of Emergency Pack and Service Pack Implementations.
• Handling change management during final testing and implementation, and coordinating on site implementation support.
• Promoted best practices for build, Release, and Configuration Management processes & procedures.
• Responsible for organizing and planning the Implementation schedule.
• Over 1+ Years of experience in tested the mobile applications in iOS, Android, Symbian and Windows Mobile Smart phones and Tablets.
• Over 5+ Years of Experience in Web Services testing with SOAPUI and Selenium Automation framework.
• Experienced in all phases of the System Development Life Cycle phases.
• Professional experience with in depth understanding of all phases of SDLC, STLC, focusing on translating business requirements into viable technical solutions.
• Skilled in Black Box testing, Grey Box testing, Integration testing, System testing, GUI testing, Functionality testing, Backend testing, Performance testing, Data driven testing of both Client server architecture and GUI based applications on Windows, UNIX and Linux platforms.
• Designing, executing Load test /Stress test/Soak/Endurance Testing/Volume Testing and Scalability testing.
• Experienced in managing requirements from project inception through release.
• Expert in ALM QC Site Administration.
• Experienced in installation and configuration QTP, UFT, Load Runner Silk performer, Neoload Performance Center ALM QA, and QC configuration for windows XP Pro, 7, 8, VMware, VPN, ODBC and Remote Desktop Connection.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Expertise in Business Process Modeling, System Development and Validation Methodologies.
• Created documents for Validation and Verification against business unit requirements.
• Conducted Gap Analysis, Risk Analysis and Cost Benefit Analysis.
• Expertise in creating Test Plans, Test Cases in QC ALM and Release Notes.
• Facilitated effective communications between business and technical managers in the areas of financial industries to provide productive business solutions.
• Proficient in working with IT/business managers to effectively prioritize activities and achieve defined objectives.
• Domains worked include Transportation, Health Care, Insurance, Retail, Hospitality and Administration.
• Excellent at providing value to the business by analyzing business requirements, writing functional/technical specifications and managing projects.
• Demonstrated ability to learn and acquire new technologies as needed, as well as a willingness to understand the key concepts within the problem domain.
• Performed Screen validation testing, Smoke test, Regression testing, System Integration testing, GUI testing, UAT (User Acceptance Testing) testing and End-to-End testing.
• Created SQL queries in SQL Query Analyzer for analyzing data in SQL Server and wrote various complex SQL queries to perform backend testing.
• Expert in identifying use cases, writing test plans, creating and executing test cases/ test scripts, bug/defect logging and tracking.

TECHNICAL SKILLS

Languages: C, C++, Java, J2EE, VB, COBOL, C#, .Net, ASP.Net Visual Basic, Java

OS/Network: MS-DOS, UNIX, Linux, Mac, Windows 2003/XP/NT/Vista and CCNA

Testing Tools: Win Runner Load Runner, Selenium, Junit, TestNG Quality Center, SOAP UI/ Ready API, Quick Test Pro (QTP 12.1 (Q (UFT)

RDBMS: Oracle 9i/10g, SQL, DB2, TOAD, ODBC, MS-Access and SQL Server 2005.

Web/Protocols: HTML, DHTML, PHP, HTTP, SOA, SOAP, SOAP UI, TCP/IP, FTP, SSL, XLS, CSS, XML, ASP and JSP.

Windows Active Directory: Group Policy, Organizational Units, Domains and Trusts, DNS and DHCP.

PROFESSIONAL EXPERIENCE

Confidential, FL

QA Lead/Release Coordinator

Responsibilities:

• Lead the Performance Testing activities for various sprint release and reviewed & updated the Performance Test Plan with stakeholder’s comments and get signed off and baseline the Test Plan.
• SIMS UI Portal is developed in Agile Scrum, having 2-3 weeks sprint releases.
• Reviewed and analyzed the Non-User Stories (FR) and created the project Performance Test scope and Test plan that is aligned with project releases and goals.
• Setup the Performance Test Environment and created the Performance Test Data for the series of runs.
• Responsible for Test Environment Management and Test Data Management for the Performance Testing.
• Ran the tests with 500 Users for various hours’ intervals and collected the transactions response times and compared with Baseline SLA results.
• Did the Performance Engineering at the time of the Performance Test Runs and find the bottlenecks at Webserver, Application Server and Database Servers and informed to the Developers.
• Did the Performance Engineering, Performance Monitoring on the applications while running the performance testing in all aspects and find the bottlenecks.
• LoadRunner 12.2 and 11.5 installations add load agent different server & configuration.
• Develop load test plans to include acceptance criteria for business processes and transaction times.
• Create, customize and edit LoadRunner scripts for identified business processes.
• Create load testing scenarios that simulate real life application send from different server.
• Created scripts using LoadRunner HTTP/HTML web services, Oracle & GUI protocols, executed scripts using Virtual User Generator, Controller & Analysis.
• Tested up to 500 virtual users using LoadRunner Controller from different agent.
• Extensively worked on VuGen and used Controller to perform Load Test 500VU 1000VU 200VU and Stress Test.
• Conducted daily Scrum meetings with Product Owner, Scrum Master, Business and development team to verify bug fixes and update bug status for third party applications.
• By using LoadRunner 11.5 Analysis, generated various reports for higher management.
• Work with the development, network teams and other project teams to tune the test environment as necessary.
• Extensively worked on VuGen and used Controller to perform Load Test and Stress Test.
• Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.
• Identify the bottlenecks in the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance.
• Customized Vuser scripts in LoadRunner for parameterization, correlation queries, transaction points, rendezvous point and created scenarios using LoadRunner Controller.
• Used Jira & QC to attach screenshots and associated the defect with the proper severity and priority, and linked the related Test Script, from which the Defects were generated.
• Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.
• Identify the bottlenecks in the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance.
• Design automated test scripts using HP Unified Functional Testing tool, schedule the test executions, analyze results and report defects.
• Used Selenium and Eclipse Data Driven, TestNG, Junit, Test Scripts for all the projects.
• Regression test cases were automated using Selenium, WebDriver and Manual testing
• Complicated multiple browsers testing and cross browser testing.
• Experience in Release Planning and Coordination
• Experience Managing and facilitating the release process end-to-end, from the planning of release content through to actual release deployment to production.
• Maintained key documentation associated with software releases and authored written procedures for release management.
• Expertise in monitoring and coordinating progress of software release phases by partnering with stakeholders and employing appropriate metrics / management reporting.
• Scheduled release management reviews as necessary to ensure all stakeholders are aware of release milestones, key issues and the impacts of planned release activities.
• Managed risks and resolved issues that affect release scope, schedule and quality
• Managed relationships and coordinate work between different teams at different locations
• Managing and creating status reports to analysis team performance and individual performance
• Experience Coordinating and participating in regular post-implementation reviews and presents release
• Experience in Configuring metrics in order to assist with the evaluation of release quality and implementing appropriate tool(s) and/or manual processes that integrate the Release Management function with other processes.
• Extensively used Remedy

Confidential, TX

Lead Tester

Responsibilities:

• Understanding the requirements of the Customer, involved in analysis of application by interacting with onshore team.
• Analyzing test cases by going through the specification.
• Performing the reviews on Clarification logs, Test cases, Requirement Traceability Matrix and Test Results.
• Review of new defects reported by team in Test Track to make sure that all the necessary data has provided to reproduce the defect.
• Validating the methods using TestNG and Junit
• Manage design, development, and execution of the entire test process; track and report progress of test execution; document and coordinate the detailed execution plan for all cycles to support testing.
• Discuss regularly with onsite coordinator through conference calls & emails and plan the tasks accordingly.
• Manage Defect Triage Meetings, prioritizing and assigning defects

Confidential

QA Engineer/QA Analyst

Responsibilities:

• Passing input parameters (Policy ID& Transaction ID) to the WSDL service endpoint through SOAP UI for XML generation
• Request XML to be edited by removing all name spaces (ns2, ns3, ns4 and ns5) for XSD
• Header and footer of request XML to be changed
• Edited XML to be passed to Extreme Wrapper Service to get Dialogue Output PDF
• EWS service will parse the given XML and will display PDF with the forms available in XML
• Generated(Dialogue) PDF will be compared with Existing system PDF for any defects
• If any variance found in Generated(Dialogue) PDF and existing PDF, then Database to be verified whether XML properly fetching data from database or not
• Understanding the requirements of the Customer, involved in analysis of application by interacting with Dev team.
• Involved in the study and analysis of various backend services that interacts with the database.
• Developed test cases by going through the specification.
• Performing the reviews on Clarification logs, Test cases, Requirement Traceability Matrix and Test Results.
• Review of new defects reported by team in QC to make sure that all the necessary data has provided to reproduce the defect.
• Manage design, development, and execution of the entire test process; track and report progress of test execution; document and coordinate the detailed execution plan for all cycles to support testing.
• Discuss regularly with onsite QA manager through conference calls & emails and plan the tasks accordingly.
• Manage Defect Triage Meetings, prioritizing and assigning defects

Confidential

SIT/SQT Lead

Responsibilities:

• Involved in the testing of the complete e2e integrated with real time device.
• Involved in the testing of the various type of device BDC (Bus Driver Control), TDC (Tram Driver Control, TOM (Ticket Office Machine), EGK (Electronic Gate Kit), FPDm (Fare Payment Device mobile, static).
• Involved in integration of front office device to back office.
• Involved in testing critical functionalities (fares and capping) on smart card.
• Involved in uploading test scripts to quality center and responsible for managing updates in quality center
• Mentoring the team and supporting the members to resolve technical issues
• Preparing effort estimates to identify resource loading
• Scheduling and attending Client/Onsite calls from offshore.
• Delegating or assigning the work requests across the team and based on the experience levels.
• Performing the reviews on Test cases, Test Results.
• Organizing the training for the team members as and when required
• Implementing Scrum meetings as part of Agile Methodology

Confidential

QA Lead

Responsibilities:

• Mentoring the team and supporting the members to resolve technical issues
• Preparing/Reviewing effort estimates for the new projects
• Scheduling and attending Client/Onsite calls from offshore.
• Understanding the project requirements and writing test cases.
• Delegating or assigning the work requests across the team and based on the experience levels.
• Performing the reviews on Clarification logs, Test cases, Requirement Traceability Matrix, Test Results.
• Attend QA staff meetings and train the team on application changes. Organizing the training for the team members as and when required.
• Validation of reports for various projects based on the Requirement Design Documents and MSI master documents.

Confidential, ARIZONA

QA Analyst

Responsibilities:

• Responsible for Analyzing the Application Functionality
• Identify the expected results for each test.
• Functional Testing, System Testing & Black Box Testing
• Co-ordination with Developers& Client Interaction.
• Reporting the bugs
• Validation of Track Record tickets