SUMMARY

• A highly - motivated IT Professional with 7 years of experience in the field of Quality Assurance and testing domains, Retail, POS, Finance, Mobile, IOS, Android.
• Excellent experience and knowledge in testing life cycle.
• Experience in writing test case and procedures, executing test case and evaluating test result. Outstanding analytic and problem solving skills.
• Excellent verbal and communication skills.
• Having 7 years of IT experience of in Software Quality Assurance Testing Web and client server applications.
• Expertise in Manual testing & Mobile Application Testing
• Experience in testing the Porting of the application on different Mobile Handset. exposure of testing applications on wide range of Mobile handset of different vendors
• Strong experience in complete Software Project Life Cycle, which includes Requirements analysis, Feasibility Analysis, Functional, Performance, Regression Testing.
• Comprehensive knowledge of software testing, Software Development Life Cycle, and IVR manual testing methodologies
• Excellent capability to explore, learn and understand newer business domains and technology. Have experience in Finance Domain.
• Expertise in software QA life cycle activities like analyzing requirements, design, develop and implementing test cases and test scripts, defect reporting and tracking.
• Experience in testing applications using tools such as QTP, QC, Load Runner, SQL, TOAD, Bugzilla, JIRA, Application and Web Server such as WebLogic, Apache tomcat, Apache web server etc.
• Experience in Smoke Testing, Functional Testing, Integration Testing, GUI Testing, Regression Testing.
• Experience in cross browser testing to check the compatibility of the application over the different browsers.
• Extensive mobile testing on different platforms like IOS, Android, Blackberry.
• Used SOAPUI for web services validation purposes involving functional testing and regression testing.
• Testing, Load/Performance Testing, System Testing, User Acceptance Testing.
• Strong debugging and problem solving skills.
• Good communication skill, team coordination, leadership qualities, presentation ability.
• Successfully managed multiple tasks and projects simultaneously.
• Hand on Experience with defect tracking tools like QC, Clear Quest
• Performed both manual and automation testing.
• Experience in developing test plans, test cases, defect logging and build deployment.
• Expertise in developing, documenting and executing test cases manually and generating automated scripts using Quick Test Professional.
• Worked on Web Services Testing using SOAP UI 4.0/3.0

TECHNICAL SKILLS

Operating System: UNIX and Windows

Test automation tools: LoadRunner 9.0, Quick Test Professional 9.0/10.0, QTP, Soap UI

Bug Tracking tools: Bugzilla, Jira, HP ALM (QualityCenter 9.0/10.0)

Languages: HTML, XML, SQL.

Database: SQL Server

Networking: TCP/IP, LAN/WAN, FTP, HTTP/HTTPS, Ethernet.

Browsers: Internet Explorer, Firefox, Chrome, Safari

App/Web servers: WebLogic, WebSphere, Apache Tomcat, Apache Web Server

PROFESSIONAL EXPERIENCE

Confidential, Oakland, CA

QA Engineer

Responsibilities:

• Responsible for identifying the requirements of testing environments and areas that require improvement.
• Handle the tasks of executing automated test scripts and conducting root cause analysis.
• Perform responsibilities of developing and implementing test strategies and tools, and creating QA test procedures.
• Extensive testing of Kaiser app on different mobile devices like Iphone 4, 4s, 5, 5s 6 and Android phones like HTC, Samsung, Nexus etc.
• Responsible for supporting test setup, analyzing defect metrics data and attending defect calls.
• Tested with different APK binaries for Android and IPA binaries for Iphone.
• Extensive testing of integrating voice requests from different mobile devices with IVR
• Handle the tasks of testing the behavior of IVR systems to stimulate the callers
• Created multiple scenario regarding the VOIP, IVR, including Retail and Pharmacy.
• Expert in Automation test cases using HP tools like Quick test Pro, Load runner, HP ALM
• Administered the complete testing of VOIP for selling RX with Visualware.
• Assigned responsibilities of testing voice quality and voice recognition functionality of IVR Systems.
• Converting Functional specifications to Test plan and Test cases.
• Tested application on various mobile platforms like Iphone, Android
• Reconditioning of Test Data for Pre-testing for Code fixes.
• Tested all the functionalities of IP phones and Analog phones
• Participated in Sprint planning, User stories discussion and sizing/estimation in each spring cycle.
• Responsible for creating test results sign off documentation to be presented to the Business and End users.
• Reported defects using ALM.

Environment: ALM, IOS, Android, IVR, VOIP, SQL, Agile, Linux, QTP, Quality Center

Confidential, San Ramon

QA Engineer

Responsibilities:

• Coordinated with other analysts to document business requirements and system specifications and wrote test plan for the installation, GUI, functional, performance testing.
• Tested the Calling, Call forward, LBS, Bluetooth, voicemail, call history functionalities.
• Performed testing on various simulators like IOS (4, 4s) and Android (Samsung, HTC, Nexus, Motorola).
• Participated in all the phases of SDLC, starting from requirement, design, development, testing and implementation phase.
• Analyzed business requirements and system specifications. Formulated Test strategy and test plan, for the entire testing effort.
• Involved in the walkthrough meetings to ensure the QA Project Plan schedules were adhered to and the critical path activities meet the deadlines.
• Performed System Testing and Integration Testing to test the Functionality of the application.
• Performed GAP analysis for the application with respect to its deployment.
• Created scripts using XML for consuming and testing web services with SOAP.
• Performed regression, functionality, Network testing(Wifi, 3G, Offline Mode) and GUI testing of various payment transactions using SOAP UI.
• WiFi Protocol testing development using industry leading WiFi chipsets.
• Defect logging using Clear Quest and Defect module for HP ALM.
• Tested the compatibility of the software using different browsers.
• Created test cases, test procedures and test scripts (manual and automated).
• Prepared test data for positive and negative test scenarios as documented in the test plan.
• Created Test Sets in HP ALMto manage the Test Run Process.
• Manually verified the GUI of the various windows, the menu items, and the window objects, checked for different images and texts. Executed test cases manually to verify the actual results against expected results.
• Used the Defect Tracking System in HP ALMto Report, Update and Analyze Defects during the entire Software Testing Process.
• Submitting weekly status updates and reports showing the progress of Software Testing.
• Execute performance audits, inspections, quality reviews, bug scrubs and root cause analysis.
• Contribute towards resolving software supplier issues.
• Executed XML validation, added assertions in the script using SOAPUI.
• Done cross browser testing over the different browsers to check the compatibility of the application for all the browsers like Google Chrome, IE, Safari, Mozilla
• Verify and report bugs in database reported by end users.
• Used SOAP UI, Weblogic task to test Web Services running on Web logic Server .

Environment: HP Windows XP, UNIXSQL, XML, SOAP UI, WIFI, IOS, Android, ALM

Confidential, BAKERSFIELD, CA

QA Analyst

Responsibilities:

• Worked on the Agile Scrum methodology for the analysis, design and implementation and testing of the application.
• Analyzing Business requirements, functional requirements and other development documents.
• Prepared reports and test results after each release cycle for management and further test planning.
• Updating Test Plans,Test scripts, Test results as per the change requests.
• Involved in Smoke, Sanity, feature,functional, regression and system testing.
• Analyzing the System Requirement Specifications and preparing the test plan by co-ordinating with the Test Lead.
• Manually Tested the application executing test cases in the Quality center.
• Prepared the test scenarios, test cases and test steps to cover all the requirements.
• Attended design walk-through meetings and defect review meetings to discuss about the defects with all the team members involved.
• Assisted the Developer and project manager in the creating the test plans and schedules.
• Responsible for defect management includes,defect logging, tracking and closure.
• Used ALM as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.

Environment: UNIX, Oracle, MS Project, MS Office, Linux, Windows 2000/NT.

Confidential, SAN FRANCISCO, CA

Quality Engineer

Responsibilities:

• Worked on Different POS Projects such as POS 2012 Confidential 's Cash, POS Summer 2012, Flexible store hours, Mobile POS,
• Analyzed the Business Requirement Documents and functional requirement document, use cases, technical specification document.
• Prepared Test Plan, wrote Test Cases and executed test scripts.
• Performed Functional, Integration, Scenario, Performance and Regression testing.
• Performed negative testing to find how the functions performs when it encounters invalid or unexpected values.
• Tested and reported test results on store equipment.
• Used different Internet browsers to verify performance of application under different conditions
• Report the bugs in Jira, and assign them to developer.
• Attend the daily standup meeting, sprint review and planning meeting.
• Work closely with developerswhen new feature comes.
• Developed SQL queries and generated Audit reports based on business Requirements.
• Updating Test Plans,Test scripts, Test results as per the change
• Involved in smoke, sanity, feature,functional, regression and system testing.
• Analyzed and Evaluated the Business Requirement Documents, Functional/System Requirement Documents and Use Cases for the application.
• Prepared and reviewed Test scripts, Call Scripts and Requirement traceability matrix in Quality Center

Environment: Quality Center 10.0, Windows XP/Vista, SQL Server, Windows 2000 Server, IBM POS 4690, Oracle POS 360, UNIX, SQL, Informatica, Java, Quality Center 10.0,JIRA, XML, Windows XP, Unix, Load Runner.

Confidential, Sunnyvale, CA

Responsibilities:

• Reviewed and analyzed the Business Requirement Documents.
• Involved in preparation of test plans in accordance with the business requirements.
• Authored, Executed Automation and Manual test cases for Functional testing of various.
• Prepared Test Plan, wrote Test Cases and executed test scripts as well as tracked bugs and executed Automated Test Scripts & analyzed the results.
• Identified theTest Casesand documented them inQuality Center.
• Used HP Quality Center as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.
• Performed Component Integration, Regression and End to End testing to ensure readiness for user acceptance testing
• Involved in tracking and reporting defects using QC.
• Reviewed the test cases
• Identified the test cases which can be automated.
• Reviewed test scripts and enhance the scripts if required
• Converted the test case in to automation scripts
• Enhanced the test scripts through Check Points and Parameterization.
• Conducted multiple cycles of Regression Testing using the automated scripts.
• Logged bugs in Bugzilla.
• Written positive, negative test cases and conducted tests as needed.
• Participated in bugs and enhancement review meetings, assigning the bugs and enhancement request to the developers and follow up.
• Performed Backend/SQL Test for Update, and Functions.
• Developed automated Test Scripts for functionality testing using Quick Test Pro 10.0
• Worked closely with Analyst to create test cases and test data.
• Reported the defects to the developers using the Quality Center.
• Analyzed system requirements, developed & executed detailed Test plans, Test cases and test data, Test scripts for testing the Functionality and Integration of the different modules.
• Investigate software defects and interact with developers to resolve technical issues.
• Interacted with developers and studied the specifications provided by the analyst todevelop a better understanding of the application.
• Analyzed and defined testing methodologies for the SDLC.

Environment: ASP.NET3.0, VB.NET7.1, VB script, Bugzilla, QTP10.0, IIS, Mercury Quality Center 9.0, Soap UI, XML, Unix,Windows XP, SQLServer2000.