Test Support Engineer Resume
5.00/5 (Submit Your Rating)
NY
Objective:
- As an experienced Software Testing professional and a recent graduate of Master’s in Information Technology, I look forward to utilizing my technical skills and literal knowledge to gain further experience while enhancing the company’s reputation and productivity.
SUMMARY
- Experienced in developing detailed design level test scenarios and individual test events and scripts based on multiple user groups and detailed user interface design requirements.
- Skilled in developing, reviewing and managing requirements traceability (requirements, application components, test cases, test case execution results).
- Experienced in writing test cases and test plans.
- Experienced in enhancing script to bypass object repository, creating functional libraries, Data Parameterization, etc.
- Expertise in using Testing tools including HP Unified Functional Testing (UFT), HP QuickTest Professional (QTP), HP Application Life Cycle Management (HP ALM), and Quality Center. Training only experience in HP LoadRunner.
- Proficiency with VB Script, C, Microsoft Visual C++ and Python.
- Experienced in automated software testing, including Regression/functional testing.
- Experienced in SQL queries to perform Backend testing using SQL *Plus and Oracle SQL developer.
- Extensive knowledge in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and software development methodologies such as Agile, Waterfall and Iterative methodologies.
- Capable of being flexible in response to changing circumstances or conditions; escalated Testers/Test Team issues to project management.
- Possess strong listening, verbal, attention to detail, and written communication skills.
TECHNICAL SKILLS
Testing Tools: HP Quality Center, HP QTP, HP UFT, and HP ALM
Development Tools: Android Studio and IDLE
Databases: Oracle, MS SQL Server
Methodologies: Agile, Waterfall and Iterative
Operating Systems: MS Windows 7/8.1, Windows Server 2005/2008 and Mac
Languages: VBScript, C, and Python
PROFESSIONAL EXPERIENCE
Confidential, NY
Test Support Engineer
Responsibilities:
- Was part of a very large initiative which integrated HSBC’s Syndicated loan commercial system with Confidential loan IQ system.
- Created pivot table reports and charts to present data in an organized manner.
- Participate in requirements gathering and work with internal teams associated with syndicated loan systems.
- Created Automated Test Scripts to perform Functional Testing, and Regression Testing using HP Unified Functional Testing (UFT).
- Enhanced automated scripts using parameterization, optional step, regular expression, and modular testing method.
- Developed test scripts using Descriptive Programming to bypass Object Repository.
- Utilized HP ALM to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
- Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 10/11G database and validated back - end testing.
- Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
- Collaborated with business and technical team members as well as customer groups to evaluate or diagnose problems and recommend possible solutions.
- Coordinated meetings with the off shore team to review and monitor the regression scripts.
- Automated the test case execution using VB Scripting Quality Center.
Confidential, NY
QA Analyst
Responsibilities:
- Was part of a team of 4 QA testers for testing InGram’s backend distributed systems.
- Created Advanced QTP/UFT Script from scratch, using static/dynamic Descriptive programming.
- Tested the eligibility requirement criteria and other functionality with all possible negative and positive test data.
- Actively participated in walkthroughs and enhancement meetings.
- Tested user interface and navigation controls of the application using QTP/UFT.
- Authored test case scenarios in Excel spread sheet and export them into Mercury Quality Center.
- Conducted Back-End Testing Using SQL Commands.
- Extensively used SQL statements to query the DB2 Database for Data Validation and Data Integrity.
- Customized Quality Center to suit the requirements of testing effort.
Confidential, NY
QA Engineer
Responsibilities:
- Used HP Quality Center to document comprehensive test plans, test cases, and QA website checklist templates for cross-browser and cross platform.
- Used HP Quality Center to update status, log defects and run automated QTP test scripts.
- Collaborated with the SCRUM team to write test cases and user stories from business and technical requirements.
- Documented requirements traceability matrix to map coverage of requirements to test cases.
- Entered requirements and test cases into HP Quality Center.
- Created the Test Plan and Test Lab tree structures in HP Quality Center to store and run the test cases.
- Used HP Quality Center to record the status of the manual test runs and to enter software defects.
- Entered defects and maintained defect management using HP Quality Center.
- Designed test case scenarios and created a traceability matrix to map the requirements to the scenarios to verify complete test coverage of requirements.
- Updated HP Quality Center to reflect modifications to requirements and cross-reference test cases.
