SUMMARY

• An excellent IT professional with Over Eight years of experience in Information Technology field with emphasis of Senior Software Quality Assurance and Mobile Tester with Almost all the domains.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM.
• Good knowledge ofICD - 9/ICD-10andHIPAA 4010/5010Transaction Requirements.
• Expertise in using Testing tools LISA, Soap UI, UFT/ QTP, and ALM/Quality Center.
• Tested applications based on Service Oriented Architecture (SOA).
• Good experience working with ClaimsProcessing ITS, Subscriber/Member enrollment, Billing and Provider applications inFACETS.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experience testing mobile applications on iOS, Android and BBOS.
• Experience withMobile application testing - iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in testingWeb ServicesandIVRapplications (Touch Town, Power Speech)
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Performed functional test automation and execution processes in a web environment using data-driven development withSeleniumWeb Driver.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Expert in working with JIRA, Microsoft Test Manager.
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
• Basic automation testing experience using Win Runner, Load Runner, UFT/ QTP.
• Knowledge in Application Life cycle Management (ALM).
• Exclusive experience in testing and development in SharePoint 2010.
• Hands on experience in SQL Server new features in test environment.
• Extensive testing experience with AS400 Mainframe Technology.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Performed sanity testing, coverage testing, integration testing, regression testing, acceptance testing and usability testing of web applications using Python and Selenium.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Experienced in validating source to target mappings, their implementations viaETLtools, and the testingprocesses involved in a data warehousing environment.
• Strong working knowledge of Team Foundation Server (TFS) andMicrosoftTestManager(MTM) on Visual Studio Team Foundation (VSTF) in managing product lifecycle.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

Testing Tools: UFT/ QTP, Web Services, Win Runner, SOPA UI, TFS

Bug Reporting Tools: ALM/Quality Center, Bugzilla, JIRA

Databases: SQL, SB2MS SQL Server, Oracle, MS Access, DB2

Web Technologies: HTML, XML, JavaScript, VBScript, Selenium

Query Tools: TOAD, MS SQL Server, My SQL, SharePoint.

Other Tools: MS Office Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

SR. Quality Assurance Analyst & Mobile Tester

Responsibilities:

• Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
• Conducted Functionality testing during various phases of the application using UFT/ QTP.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of HP ALM/Quality Center.
• Performed data driven testing by data driver wizard and parameterization in UFT/ QTP for web based application
• Generated Automation Scripts from Scratch for UFT/ QTP.
• Creating and executing scripts in Confidential mobile tool for automation testing of mobile application.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Creating and executing scripts using selenium WebDriver, and IDE for automation testing of SIMON web.
• Test mobile applications for Mobile Merchandising, Store/field reporting, and Mobile CRM. .
• Created various Custom functions using VB scripting in UFT/ QTP
• Created Selenium Test cases for automation using Selenium Web Driver and Java
• Interacted with the developers to report and using HP ALM/Quality Center.
• Involved in validating SOAP XML specifications as per the standards.
• Used JIRA for logging Defects and tracking
• Conduct POS Certification and PCI testing for EBT project.
• Detected, reported and tracked defects using HP ALM/Quality Center.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Executed automated test cases in HP ALM/Quality Center and reported defects in JIRA
• Used HP ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Conducted the defect report in HP ALM/Quality Center.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool HP ALM/Quality Center.

Environment: HP ALM/Quality Center, UFT/ QTP/UFT, Selenium, Manual Testing, Mainframe, Web Services, SOAP UI, XML, UAT, OS, Emulator like Device Anywhere, Confidential mobile, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential - Bothell, WA

QA/Mobile Tester

Responsibilities:

• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
• ConductedFunctionality testingduring various phases of the application usingUFT/ QTP.
• Expert in writing test scripts manually.
• Use Web Development tools like CHROME Developer tools to test and debug code.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/Quality Center.
• Extract logs from servers to obtain XML's that could be used to validate service API's using SOAP UI.
• Performed data driven testing by data driver wizard and parameterization in UFT/ QTP for web based application
• Generated Automation Scripts from Scratch for UFT/ QTP.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Test mobile applications for Mobile Merchandising, Store/field reporting, and MobileCRM..
• Created various Custom functions using VB scripting in UFT/ QTP
• CreatedSeleniumTest cases for automation usingSeleniumWeb Driver and Java
• Interacted with the developers to report and using ALM/Quality Center.
• Worked in mainframe environment and used SQL to query various reporting databases
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Experienced in Agile Development process for diverse requirements
• Used JIRA for logging Defects and tracking
• ConductPOSCertification and PCI testing for EBT project.
• Detected, reported and tracked defects using ALM/Quality Center.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Worked in an agile team to test the functionality of the Web based customer facing site
• Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Conducted the defect report in ALM/Quality Center.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/Quality Center.

Environment: ALM/Quality Center, UFT/ QTP/UFT, Manual Testing, Selenium, Mainframe, Web Services, SOAP UI, XML, UAT, iOS, API, Emulator like Device Anywhere, Confidential mobile, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential - Seattle, WA

Quality Analyst

Responsibilities:

• Wrote Test Plan and Test Cases according to business requirement.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Imported test cases from MS Excel, MS Word to ALM/Quality Center.
• Imported test cases from ALM/Quality Center to MS Excel or MS Word.
• Perform Black Box and on application API and Soap Web services.
• Participated in weekly meeting with the management team and walkthroughs
• Creating and enhancing numerous test scripts to handle changes in the objects, in the tested application and in the test environment.
• Created the performance testing, ALM/Quality Center deployment, and UFT implementationschedules using MS Project.
• Customizing Object repository objects under the Screen Names to which the objects are associated with.
• Performed SIT, UAT, Functional/Regression, Smoke/Sanity, Backend, and Interface testing for web application by creating various positive/negative test cases.
• Working in regression automation QTP/UFT scripts, fixing regression failed cases. Carried out Testing of Webs services or SOA Testing using SOAP UI.
• Used Selenium WebDriver and JUnit to run the parallel testing.
• Worked with WSDL files to validate the web services by using different features such as Service mocking, functional testing and Data Driven testing.
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Performing Test Execution for different service contracts in HP service Test integrated in ALM/Quality Center.
• Involved in system &API testing for different modules
• Used JUnit Test to automate functional and regression testing across integrated environments.
• Involved in parameterization of the objects and inserting checkpoints to verify the functionality of the applications in UFT/QTP.
• Coordinating with business users to answer all queries throughout deployment life cycle
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Performed backend testing to validate the data using SQL queries
• Manually wrote SQL queries to check the integrity of data.
• ALM/Quality Center was used to create the test plan, store test cases and run the test sets.
• Generated the test execution report in HP ALM/ Quality Center to be reviewed by the QA Manager and development team.
• Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using ALM/Quality Center.

Environment: ALM/Quality Center, UFT/QTP, Selenium, Service Oriented Architecture (SOA), Oracle, Microsoft Visio, Rapid SQL, PL/SQL, SDLC, SOAP UI, API, XML, etc.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document to identify
• Expert in writing test scripts manually.
• Extensive experience in analyzing and gathering requirements
• Reported defects using the Defects module of Quality Center.
• Bug Reporting and Tracking using JIRA.
• Comprehensive knowledge about Agile systems and its application in business enterprises work frame
• Developed and executed test cases test Scenarios and followed-up defects using HP Quality Center.
• Tracked defects using HP Quality Center.
• Automate existing functional Manual regression/smoke test cases using QTP
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Used Quality Center forbugtracking and reporting, also followed up with the development team to verifybugfixesand updatebugstatus
• Participated in building automation test scripts based on BPT module of Quality Center.
• Used Quality Center forbugtracking and reporting
• Created and managed system testing schedule.
• Used Quality Center for test documentation management and defect tracking.
• Developed and executed test cases and test Scenarios and followed-up defects using Quality Center.
• UsedJIRAbug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues
• Extensively involved in developing Test cases for various Trading systems like Equities, Bonds, And Mutual funds etc.
• Provided test team status reports on weekly basis to the project manager
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Generated various reports and graphs from Quality Center and analyzed the testing process overview.
• Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using Quality Center.
• Creating of traceability matrix to keep track of changes in requirement and their impact on testing efforts
• Executed automated test cases in Quality Center and reported defects in ALM
• Conducted regression testing on new builds/versions.
• Conducted bug review meeting to discuss resolution of issues

Environment: Quality Center, Manual Testing Methods, JIRA, VB Script, System Testing, Java, J2EE, MS SQL Server, Etc.

Confidential, Atlanta, GA

QA / EDI Analyst

Responsibilities:

• Performed QA software testing for the EMR and Practice Management Applications in an Agile Development methodology environment. Participated in setting up testing environment.
• Involved in reviewing and enhancing the codes for applications.
• Involved in decision making to launch new builds.
• Prepared Test Plans and Test Cases based on the Functional requirements and HIPAA regulations like 834, 837, 835 etc.
• Gather requirements and document the proposed processes to the existing system. Modules included: Claims Processing Files and HIPAA Guidelines adherence across the company
• Enhanced applications associated with Claim Numbers so that duplicate Claim Numbers could be allowed in the system.
• Updated the Electronic Claims, Patient Screen and Sales Administration processes
• Used Facets to maintain data about enrollment, billing and healthcare claims management and to store, send and receive HIPPA transactions and facilitate the administration of HIPPA privacy rights.
• Wrote test cases for Endorsements, Cancellations and Reinstatements.
• Performed Manual Testing to check the usability of the application.
• Conducted Back-End Testing manually for the purpose of Database Integrity.
• Defect tracking and bug reporting using Clear Quest
• Conducted result analysis and interacted with developers to resolve bugs.
• Interacted with developers, business analysts and discussed technical problems and reported bugs.
• Met with the developers and technical content writers on a daily basis to update the test documents

Environment: Windows, Oracle, SQL, UNIX, FACTES, HIPAA regulations, DOORS, Manual Testing, MS Office Suit