SUMMARY

• 9+ Years of IT experience. Involved in generating test plan, test design, test development and implementation of test procedures for client server and Web based applications.
• Extensive experience in Manual and Automation Testing of Web and JAVA/J2EE applications.
• Comprehensive knowledge of software testing, Software Development Life Cycle, and IVR manual testing methodologies.
• Extensive experience in testing of SOA based applications - XML, SOAP, HTTP, WSDL, and XSD.
• Worked on different Web services automation tools - Parasoft SOA and SOAP UI.
• My work has required coordinating with software developers, programmers and projects engineers on testing, test automation design, tests implementation and execution level.
• Experience in process based methodologies like Agile, Water Fall and V Model.
• Good experience with Automation tools like QTP, Load runner.
• Expert in automated test tools like Win Runner, Test Director, Quality Center, RQM and Quick Test Pro.
• Extensive Experience in IE, Netscape Navigator and Mozilla Browsers.
• Involved in Project Planning, Coordination and implementing various QA methodologies Like Agile, Water Fall and V Model.
• Expert in performing different tests types, QA Methodologies: White Box, Black Box, Front-End and Back-End, Stress & Load, Regression, Configuration, Functional, Installation & Integration, Smoke, and User Acceptance Testing.
• Documenting Test documents using MS Office tools- Word, Excel, PowerPoint and Quality Center
• In-depth participation in design reviews and requirement analysis with development team and the client.
• Proven ability to support multiple projects, under tight deadlines, often with competing priorities and complexities.
• Experience in testing SAP Applications Manually
• Personal skills including Excellent Communication, strong sense of organization and effective time management and have the ability to work in a team as well as independently.
• Strong in SQL, PL/SQL languages and Database concepts.

TECHNICAL SKILLS

Test Tools: Win Runner, Load Runner, Test Director, Quick Test Professional (QTP), Quality Center, Test Complete, SOAP UI, Parasoft SOAtest, JUnit, Rational Clear Quest, Track Record, Bugzilla, TrackMe

Scripting Languages: XML, HTML, ASP, Shell Scripting, Perl, VB Script, JavaScript

RDBMS: MS SQL Server 6.5/7.0/2000 , Oracle 8i/9i, TOAD

Programming Languages: C++, JAVA, SQL, PL/SQL, ASP.Net, VB.Net, Visual Basic

GUI: ASP, Applet driven applications, JSP, Swing, AWT, JFC, .Net Windows & Web-based applications.

Operating Systems: Windows 95/98/ NT/ 2000/ XP, UNIX, Linux, Mac2

MS-Suite: MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook.

Version Control Tools: VSS, CVS, PVCS, CC

PROFESSIONAL EXPERIENCE

Confidential, GA

EMV Certification Analyst

Responsibilities:

• Maintained compliance with Confidential ’s policies, procedures and methodologies for product quality and solution validation.
• Effectively prepared and executed test plans, test scripts, defects, scrub reports and test reports on assigned projects and tasks.
• Work closely with development, system engineers, tier teams, off shore QA team(s), off shore development team(s) and customers where applicable.
• Effectively applied critical thinking and troubleshooting skills to efficiently identify the root cause and effect of software and/or hardware related issues.
• Performed manual testing and solution validation as required by the assigned project or task.
• Performed manual testing and solution validation as required by the assigned project or task.
• Engaged in Functional, Integration, Regression Testing.
• Analyzed software failures, Wrote and executed test cases, Wrote Bug Reports
• Performed usability, GUI, functionality and regression testing of the new builds
• Participated in cross-browser (Edge, Firefox, Chrome, Safari) and cross-platform (Windows 7, Linux, MAC OS X) testing in virtual machine (VMWare) environment.
• Worked in both TERMINAL and GATEWAY teams.
• Performed EMV Collis Merchant, EMV Vantiv Viable Test Suite testing.
• Routinely delivered Class A, Class B Certification testing.
• Validated the results of each transactions against the Database using queries.
• Tested various Sale functionality on POS (Point of service) using Cash, Credit Card, Debit Cards and Check Tenders.
• Validated the credit messaging and transactions using the API tool.
• Used SecureKit tool to inject the debit keys into the terminal.
• Effectively executed the multiple types of testing techniques that are available in the industry (i.e. positive, negative, regression, end to end, integration).
• Worked with Development team to condition test cards and execute special testing requirements for test validation.
• Actively tested using host-to-host connection to perform various transaction types
• Spearheads high risk multi-platform projects with little supervision.
• Utilized various tools to validate and verify results. (JAMA, Collis, Vantiv).
• Instrumental in daily Scrum meetings to address project accomplishments of previous business day, roadblocks and goals for today.
• Demonstrated Hands on experience with front-end and back-end validation for Terminal Application Testing. (CommServer, Host)
• Testing and validating new build of the Host application using Artifactory.
• Experienced in executing sanity testing, feature testing, functional testing, system testing, compatibility testing, regression testing on both mobile handsets and web based applications.
• Validated software applications and RESTful API calls.
• Identified problems and utilize JIRA to track project requirements, test cases and defects.
• Collaborated with BA or PM to evolve test process documentation to meet changing needs

Environment: Jira, Jama, meter, Windows 7,Collis Tool Ver 5.1.0, Notepad++,Confluence, Vantiv Tool, RITA Tool, securekit, API,SQL analyzer.

Confidential, Atlanta, GA

EMV Certification Senior QA Analyst

Responsibilities:

• Analyzed requirement documentation, functional specifications, design documentation and document areas of concern.
• Provided feedback from a QA perspective during detailed requirements reviews.
• Interacted with users, requirement analysis, Requirement traceability matrices and translation of functional requirements into Test Procedures, Test Plans and Test Cases in RQM.
• Conducted Test cases and Test Plan and Test Scripts reviews with the project team members.
• Identified and provided the scenarios and Test data for UAT testing in pre-prod environment. Supported 5 users in UAT testing. Worked along with the users in UAT testing by sharing the screen.
• Engaged in Functional, Integration, BlackBox, Database, Regression Testing of client server and Web Based applications.
• Created Test Scripts and Test Data for Various BAU projects (POS and Terminal)
• Created and manage defects and provide the reports on weekly and daily basis to the PMO.
• Facilitated and coordinate all cross-functional testing for the End-End initiatives.
• After installation of the application provided production support for the grace period.
• Activelyinvolved in migration to EMV (Euro pay, MasterCard and Visa) Chip technology for United States.
• Successfully conducted Acquirer Certifications with all Card Associations in US Region.
• Validated Stratus and TEF Terminal Transactions sent via swiped cards, inserted cards or manually inputted data.
• Updated all software and validate installations on QA Lab machines including Visa Debit and Credit Simulators, MasterCard Debit and Credit Simulators and MasterCard Clearing Simulator.
• Worked on SOAPUI to optimize test data entryfor E4, Ecom and EMV transaction inputs for Functional or Regression testing.
• Involved in validating the Request and Response XMLs in Ultra Edit tool Editor for File Validations and FTP the compressed files to target system.
• Effectively used RQM AS BUG Tracking Tool for logging and tracking.

Environment: Mainframe systems (Stratus), IBM Rational Quality Manager (RQM), WebFocus/Portal Applications, Oracle 11g, SQL Developer, Windows 7,Chip Integration Tool, Format Tester Tool, Collis Tool, SOAP PRO, Ultra Edit.

Confidential, Atlanta, GA

Senior QA Analyst

Responsibilities:

• Reviewed and create test plans and test cases for iSeries/AS400 testing.
• Responsible for creating and refreshing test data for iSeries environment.
• Created complex SQL queries for back-end database testing.
• Developed and maintained SQL Scripts to extract data from the database.
• Generated reports to ensure data integrity and validate business rules.
• Performed Manual Testing to test the usability of the application.
• Performed Positive/Negative testing to check the functionality.
• Extensively Used Quality Center 11 for defect tracking and reporting (logged defects, change Requests, recorded defect details, assigned severity and reported defect status).
• Validated the execution results at the backend for the users.
• After installation of the application provided production support for the grace period.
• Reviewed functional specification and technical requirements document. Meet with business systems consultants and discuss any ambiguities or gaps identified in the requirements.
• Created test cases based on the rules provided in technical requirements document. Write positive and negative test cases and review them with the team to ensure full coverage of each requirement.
• Performed data migration testing and validated the data loaded from source database (AS400, MSSQLServer) into thetarget database (Oracle) after executing the ETL job. Verified that all the data transformations are done correctly according to the technical requirements document.
• Performed unit, integration and regression and user acceptance testing (UAT) to verify the functionality and to validate the field level data values and done data comparison with the source data.
• Created requirements in HP Quality Center ALM, map each test case to the requirements and move them to the Test lab.
• Setup Test data and execute Test cases to make sure that data is converted and mapped correctly according to the business rules provided.
• Validated End to End ETL process and verified the data at the Landing Tables and the Base Object Tables using DB Visualizer.
• Performed front end validation on Informatica Data Director (IDD) by comparing the UI records against the values obtained from XREF Database tables.
• Validated the ‘Match and Merge’ rules by identifying the data in the BO tables and executing the SQL’s on XREF, validated them against the UI records on IDD.
• Verified that the records were merged based on the right Automatch Rule.
• Validated the ‘Trust and Survivorship’ Rules by Verifying each Customer attribute comes from the most trusted source in the golden record.
• Validated the ‘Rejection’ rules by querying the hub rejection table for rejections.
• Validated ‘Cleanse’ rules by verifying that source data is converted into a standard form based on the List of Values agreed to by business stakeholders.
• Performed SQL Execution to verify GUI front-end results and to extract and manipulate data to satisfy test cases/requirements.
• Log defects in ALM Quality Centerand retest them as they are resolved.
• Executed smoke tests after each new build to make sure the build is stable.
• Worked closely with the business and development team in a large and well-structured team.
• Interacted with Business Analysts and Developers in requirement analysis, design reviews, testing and documentation for application
• Agile development - Participated in daily scrum meetings to report daily progress.
• Tested the web services in the QA, Integration, Staging and LOAD environments.
• Written test cases for smoke tests, Regression tests and functional tests.
• Prepared test plans and test strategy for the projects.
• Worked primarily with Quality Center 11.0 to write manual test cases.
• Prepared manual test cases in QC 11.0 for the web methods by seeing the business requirements.
• Worked on various functionalities like register a rep etc.
• Performed regression testing using SOA Test during post deployment.
• Involved in GUI testing and functional testing.
• Deployed the web services packages in QA, Integration and LOAD by seeing the deployment instructions in the packages.

Environment: SQL, QuickTestPro, iSeries/AS400, SharePoint 2010,DBVisualizer8.0.9, SOA Test 6.2, ALM 11.0,MDM HUB, IDD.

Confidential, Atlanta

QA Analyst

Responsibilities:

• Involved in analyzing business and system requirements to identify test requirements and scope for the testing process.
• Analyzed the Business Requirement Documents and Use Case Documents.
• Heavily interacted and coordinated with users, customers etc. Involved in providing project status updates at various levels
• Prepared Test Plan, Test Scenarios, Test Cases, and Test Scripts and manually executed the Scripts successfully.
• Performed the traceability matrix between Requirements and Test cases.
• Involved in creating test plans, use cases, test processes, reports, documentation and lead test plan walkthroughs.
• Developed and designed the Test Plan and Test steps in HP Quality Center.
• Performed the application functional testing by manually. Verified the account information is displayed correctly on the web pages.
• Verified the Credit and Debit card transactions on the portal.
• Performed test cases for Debit card transactions, debit card return, pin less debit card, in various messaging formats.
• Performed the Regression, Integration and System testing.
• Executed SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases/requirements.
• Used QC for Defects Tracking and to analyze the variation between the expected and actual results.
• Strong experience testing in Mainframe on the legacy applications.
• Used JCL to run batch’s in test environment.
• Test the batch/on-line application module(s) to verify whether the changes meet the new business requirements in Mainframe.
• Closely worked with the Business Analyst and Development Team, to understand the system logic, and issues/defects resolving and closing.

Confidential

Responsibilities:

• Involved in testing of WebServices developed using Webmethods (J2EE) and .NET technology.
• Interacted with Business Analysts and Developers in requirement analysis, design reviews, testing and documentation for application.
• Reviewed Business Requirements, Design, Web Service Contracts and WSDL contracts documents.
• Reviewed and analyzed WebServices contracts, WSDL, XSD and XML files.
• Prepared Test scenarios and Test cases to cover all Requested features by Business.
• Involved in testing of middleware SOA based Webmethods applications using ParasoftSOATest.
• Prepared test plans and test strategy for the projects.
• Worked primarily withQuality Centerto write manual test cases.
• Involved in loading and validating the WSDLS in SOAPUI and preparing the Request XMLs.
• Involved in validating the Request and Response XMLs in SoapUI Editor.
• Regression testing using Parasoft SOA Test after deployment of every build in Test Environment.
• Deployedthe web services packages in QA, Integration and LOAD by seeing the deployment instructions in the packages.
• Parameterized the scenarios where more than one value needed.
• Tested the web services in theQA, Integration, Staging and LOADenvironments.
• Conducted different kinds of testingsmoke test,functional test and Regression test.
• Analyzed and identified the areas of a project for test automation.
• Used SQL queries to perform database testing and data retrievals.
• Involved in User Acceptance testing and collected test data forUAT testing.
• For defect logging and tracking used QC as bug tracking tool.
• Participated in daily scrum meetings to report status daily.

Environment: Windows XP, Quality Center 10.0, Microsoft Office Products like Excel and PowerPoint, SOA Test 6.2, SOAP UI 4.5, SQL server, Oracle SQL Developer, Web Methods

Confidential

Sr.QA Analyst

Responsibilities:

• Involved in Developing Functional Design Specifications for all the modules related Felony, Infraction, Juvenile and E-Filing.
• Participated in user stories preparation and reviews meetings.
• Involved in Testing both Core AOC application and E-Filing.
• Teste various tracks like Case(Case Initiation/Management/Filings/Case Details etc.), Thin Slice Accounting(Record Payment Screens, Fee Schedule etc.), Calendar(Scheduling and configuring calendar events), Court Room, Disposition(Judgment, Order etc.), Judicial officer(Deals with JO screens), Person/Entity, Reports, Forms, Admin, Work Queue, Shared Services etc.
• Involved in testing web services to test Data Exchange functionality with Justice Partners for both E-Filing and Other Data Exchanges with various Government entities.
• Developed 4000 System Test Scripts which are designed to test 300 core and E-filing screens.
• Involved in System Test execution which are designed to test thousands of CCMS screens.
• Involved in Smoke Testing of the application for every build.
• Performed Security Testing.
• Extensively used Quality Center for requirements gathering, test case design, executing tests in Test Lab, and Defect Tracking.
• Hosting the daily pull-up meeting between developers and testers to discuss issues found in testing and have track progress of defects reported.
• Performed Ad-Hoc testing to find the uncovered bugs.
• Participated Lessons Learned meetings after each iteration.
• Created XML messages to test WSDL structures.
• Reviewed XSD document and gathered new schema changes and verified new elements in request and response XMLs.
• Involved in Functional and Regression testing of WebServicesapplications using SOAP UI.
• Performed Database testing by creating SQL queries in TOAD against Oracle database.
• Developed 500 End to End Integration Scenarios/Scripts based on Clients Business flow for each case category.
• Created Test Data for Integration Testing.
• Managed Requirements traceability on Screens/Data Base Elements/Business Rules/Function Actions etc.
• Leveraging the QTP tool to automate Case Initiation for Regression Testing and to create the large quantities of data for Report Testing.
• Used Clear Case for Version Control.
• Have worked along with the AOC Clients in the Pre-PATtesting on 1-1 basis.
• Expertise in using Quality Centre 9.0 for Test Management and Defect Management, Traceability.
• Documented and communicated test results on weekly basis and daily basis.
• Responsible for tracking all the defects and their status until defect resolution and closure.
• Generated the detailed reports of the Bugs, Pass-Fail report and comparison chart.

Environment: Java/J2EE, XML, Weblogic, Oracle,Filezilla,TOAD,ClearCase, Windows, JavaScript, Office XP,UNIX, Unix shell script, HTML, XML and Load Runner, SOAP UI,QTP 9.5, Quality Center 9.0

Confidential, PA

Sr.QA Analyst

Responsibilities:

• Analyzed entire Business requirements and Specifications.
• Developed the Test plans, Test Scenarios and Data gathering and preparation of test data.
• Developed test cases and test scripts for Integration, system, regression and UAT testing.
• Involved in development and execution of Test Cases and scenarios for all the testing stages.
• Utilized HP Quality Center for tracking test requirements, test plans, defects and communicating them among the team members and developers.
• Involved in peer review of test case/test script documents.
• Performed System, Regression, Functional testing and Design performance tests to enhance existing tests.
• Involved in testing the database and data validation using SQL Queries.
• Involved in Automation and Performance Testing.
• Created test automation scripts using QTP. I Worked on VB Scripting extensively, while creating the automation scripts.
• Have taken several testing process initiatives and improvements.
• Participated in Walkthroughs and defect report meetings periodically.
• Developed SQL scripts using TOAD tool, to extract data from the target tables.
• Worked with SQL procedures.
• Created promotions using promotion management tool and verified on the web store.
• Involved in multitasking.
• Tested Web Services (SOA, Service Oriented Architecture) and SOAPUI.
• Evaluated QTP for automation & created various GUI checkpoints using QTP.
• Created test automation scripts using QTP. I Worked on VB Scripting extensively, while creating the automation scripts.
• Created Data driven scripts (DDT) for Functional testing & Regression testing along with customized test result facility in Excel
• Used JDA for various tasks.
• Written UNIX shell scripts to combine, compress, and FTP the compressed files to target system.
• Verified log files in the UNIX environment for different message in and out of applications.
• Defects were tracked and reported by using HP Quality Center.

Environment: Windows2000/XP/NT, Quality Center9.0, Toad, Oracle 9i,JAVA,javascript,Office XP, IE, Safari, Fire fox, UNIX, Unix shell script, HTML, JDA, CATMAN, Epiphany, CMS, XML and Dashboard, Load Runner, SOAPUI.

Confidential, PA

QA Consultant

Responsibilities:

• Gathered the Business requirements and the High-level specifications from the Business Analyst.
• Analyzed Project requirements and create test cases
• Coordinated with tech lead to make sure the build/installation is done and the test environment is ready
• Involved in complete technical and functional aspects of testing of the application modules.
• Performed system testing, regression testing and end to end testing
• Developed scope documents, design specifications, Test plans and Change Request documents.
• Developed & maintained the traceability matrix between requirements.
• Generated Project specific Weekly Status Report.
• Worked on automating Using Quick Test Professional and Quality Center’s business process testing.
• Involved in developing UNIX Korn Shell scripts to initialize variables, run jobs and perform error handling.
• Written automated scripts in QTP to implement the automated smoke test.
• Extensively used SQL for data integrity testing at the backend.
• Worked closely with the Project manager, Business Analyst and the development team.
• Effectively communicated with other teams to make modifications in the design of their Application so that system can be implemented effectively and timely.
• Developed the Training Handouts and Turnover documents.
• Generated the detailed Final Summary reports of the Bugs, Pass-Fail report.
• Worked with Quality Center to report and track the Defects.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.

Environment: Manual, QTP, Windows NT/2000, UNIX, Java 2.0, EJB, JSP, JDBC, Servlets and Oracle.

Confidential, Detroit, MI

QA Consultant

Responsibilities:

• Involved in gathering business requirements for the project by interacting with the end client and holding sessions with developers.
• Helped QA Team to implement testing objectives
• Studied and understood the functionality of the application under test.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Created several Test cases that cover the entire functionality of AUT.
• Wrote and executed test scripts to verify most of the Test cases using WinRunner.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment using WinRunner.
• Manually performed Functional testing that includes Security, Unit, System testing.
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Version Control - used PVCS to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically
• Conducted Regression Testing using WinRunner.
• Managed these tests in TestDirector.
• Involved in setting up UNIX groups, defined UNIX user profiles and assigning privileges to users.
• Executed UNIX shell scripts in background.
• Written UNIX shell scripts to reduce test execution steps for different complex test cases.
• Reported defects about any failures in the script with TestDirector.
• Analyzed results of the tests by creating reports in TestDirector.

Environment: TestDirector 6.0, PVCS, Winrunner7.5, SQL, Oracle 8i, Windows NT/2000, TSL, AS400, UNIX.