SUMMARY

• Over 7 yearsof experience as Business Analyst and QA consultant.
• Wide exposure in E - Commerce, Finance and Medical domains.
• Experienced in working with clients to map out their existing business processes and providing system-based solutions that increase efficiency and reduce operating costs.
• Experienced in Scoping Phase, Gap Analysis, Testing, and Implementation Phase.
• Strong Requirements gathering experience using JAD Sessions, Conducting User Interviews and preparing functional documents like Use Cases, Software Requirements Specifications (SRS).
• Hands on experience in analyzing the business requirements, functional requirements, design Specifications and developing test plans and test Scenarios.
• Experience in performing Gap Analysis, SWOT Analysis, Risk Analysis and Impact Analysis
• Proficient in analyzing and creating Use Case diagrams, Sequence diagrams, Activity diagrams, Business flow diagrams using MS Visio and Rational Rose.
• Experience in Automation Testing and Manual Testing.
• Expertise in testing Web based and Client Server applications.
• Involved in all the phases of SDLC and QA Life cycle, with timely delivery against aggressive timelines.
• Expertise in designing and developing strategic Test plans, Test Cases, Test Scenarios and Test Reports for manual and automated test cases.
• Extensive experience in Functional, Integration, Regression, User Acceptance and System Testing.
• Proficient in using testing tools such as TestNg, Selenium, HP ALM, Jira and Clear Quest.
• Experience in automated testing of web applications using TestNg and Selenium.
• Experience in developing Selenium tests and Java applications using IDE’s such as Eclipse.
• Experience in ANT, Maven and knowledge in Continuous Integration tool Jenkins.
• Understand the application concepts and flow in order to identify the re-usable key components for automation purposes.
• Experience in Back-End testing using SQL queries.
• Experience in implementing Core Java concepts for Test Automation
• Good understanding of the Service Oriented Architecture.
• Good understanding in testing REST Full Web services using SOAP UI.
• Hands on experience with Agile, Scrum and Waterfall methodologies.
• Able to work in a Team as well as independently producing desired results .
• Strong Analytical Skill, mindset, multi-tasking, problem solving and ability to quickly learn new tools and technology.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Methodologies: Agile/Scrum and Waterfall

Reporting Tools: Tableau, MS SSRS, Pentaho, Jasper Report, Report Mill

Languages: Java, SQL

Databases: MS Access, Oracle 9, SQL Server 2005/2008, MySQL

Web Technologies: CSS, Web Services, XML, HTML, Adobe Photoshop, Illustrator and Dreamweaver

Testing Tools: Selenium IDE, Selenium Webdriver, Test NG,HP ALM, Jira and Clearquest.

Operating Systems: Windows XP, 7, 10, Linux, Unix, Macintosh.

Others: MS Office Suite, MS Visio, MS Project, Balsamic, UX pin and Azure

PROFESSIONAL EXPERIENCE

Confidential, SFO

QA Tester

Responsibilities:

• Interacted with various business team members to gather and document the requirements.
• Analyzed the Scope of the Requirements and managed requirements to avoid Scope Creep.
• Participated in Requirement Gathering Sessions & JAD Sessions.
• Performed Gap Analysis, Risk Analysis and Impact Analysis.
• Prepared Business Requirement Document(BRD) based on the information collected from the stakeholders.
• In charge of conducting the UAT with the Business users and gathering feedback and providing the same to the Development team.
• Conducted GAP Analysis and enhanced business process by integration.
• Reviewed the test cases provided by the QA team and provided feedback.
• Analyzed Business and Functional Specifications for formulation of Test Plans, Test Cases and Test Scripts for the Functional, Regression and Smoke testing.
• Developed Selenium test cases in Java using WebDriver and TestNG framework.
• Captured elements locator (ID, Xpath) using Selenium IDE, Firebug.
• Performed cross browser testing for multiple browsers like Firefox, IE and Safari to check for compatibility.
• Documented and tracked test scripts, test results and reported test defects using HP ALM.
• Involved validating sites across browsers and operating systems, the accuracy of links, visual presentation and its alignment with design specifications
• Involved in defect management - Track all the defects raised, conduct defect meetings to update the status of all the defects on periodical basis.
• Exposed to fast-paced schedule.
• Maintained manual test cases using excel files and then uploading the test cases to HP ALM.
• Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
• Used Apache ANT, a Java-based build tool for building and running Automated Tests.
• Used SVN version control tool to check-in the test cases regular basis.

Confidential, Palo Alto

Business Analyst/QA Tester

Responsibilities:

• Developed the scope and vision documents that defined the primary goals, objectives and scope of the project.
• Facilitated with team of two business analyst to elicit requirements in Joint Application Development (JAD) sessions by communicating with various background and skills, documented Scope Definition, Functional Specifications, Use Case document, Software Requirements Specification (SRS) and created User Interface Mockups/Prototypes using MS Visio.
• Involved in documenting Test Cases, Test Scenarios and Test Strategies based on business requirements and design documents.
• Performed various types of testing like Functional, Regression and System testing.
• Involved in creation of Automation test framework using Selenium.
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Added annotations to the test.
• Developed the Automation Test Scripts using Java and execution using Selenium.
• Used Eclipse IDE with selenium for supporting functional testing of client side application.
• Performed Cross browser testing for Firefox, IE, Chrome and Safari.
• Performed mobile testing using the physical devices (IPhone, IPad, Samsung Galaxy, HTC, Android).
• Created Requirement Traceability Matrix (RTM) while preparing the test cases.
• Executed SQL queries to verify the back end process and prepared test data. Utilized TOAD to perform the SQL execution.
• Prepared the Test Data to mock up all the Test Scenarios and Test Cases.
• Performed Positive and Negative Testing for system validations.
• Extensively used Clear quest to log defects.
• Worked closely with the developers to resolve the bugs.
• Tracked the bugs throughout the test cycle.
• Provided Daily status on bugs and testing status in Scrum meeting.

Environment: Java, Clear Quest, Oracle, SQL, Agile/Scrum, TOAD and Windows 10

Confidential, Greenville, NC

QA Tester

Responsibilities:

• Involved in requirement, design and architecture review of the application.
• Liaison between the business client and technology team developers, system architecture and QA Testers.
• Gather requirements through interviews with the client and referring to existing documentation and procedures.
• Translate business requirements into functional specifications and creating High Level Design documents.
• Perform GAP Analysis of the ‘as-is’ and ‘to-be’ system.
• Extensively engaged in managing the project SharePoint and create a structured and logical project document repository.
• Create Data Flow diagrams and process flow diagrams to facilitate better system understanding.
• Responsible for redesigning the Artificial Intelligence (AI) SharePoint to make it more user friendly.
• Conduct surveys and interviews to identify areas of improvement in the SharePoint.
• Design wireframes using MS Visio.
• Work closely with Project manager to keep track of timeline and budgeting.
• Create a weekly project status report to track the project progress and observe bottlenecks for review of top management.
• Tracked user responses to keep count and direct issues to support team.
• Create Production Support Handbooks as part of the Case Management initiative for various Vendor Systems to provide Level 3 Support.
• Communicated with Vendor Managers to establish communication channels for different Vendor Applications.
• Identify and communicate with Vendor Application points of contact to retrieve crucial support information.
• Documented procedures to engage vendors for Level 3 Support.
• Implementing complete life cycle of QA Methodologies starting from Planning, Capturing, Creating, and Executing, Reporting and Tracking the defects.
• Involved in writing a detailed test plan to define testing strategies, test process and methodologies to be used.
• Black Box testing of the application to check if the system is stable enough to be automated, that is, performed sanity test.
• Identified application defects and interacted with developers to resolve them and provided full support to the testing team using the task manager and bug tracking tool Bugzilla.
• Wrote test cases and uploaded batch test scripts in Quality Center and executed them.
• Tested UI for improved customer experience and performed the cross web browsers testing.
• Wrote SQL queries on Oracle database for data validation.
• Involved in functional testing, system testing and Integration Testing.
• Worked in Scrum development process with iterative phases.

Environment: HTML, JavaScript, Oracle 10g, Toad, Agile (Scrum), UNIX, Windows.

Confidential, Gallipolis, OH

QA Tester

Responsibilities:

• Involvement in all the stages of Software Development Life Cycle (SDLC) like Requirements Specifications.
• Review test documentation, Application testing and Defect reporting.
• Participated in Requirement Specification Meetings (RSD) to understand the application's functional requirements to initialize the test scenarios, test flows and test procedures.
• Prepared Test cases for positive and negative test scenarios as referred in the user stories keeping in mind the Boundary Value Limitations, Equivalence classes.
• Scripted Tests and automated usingSeleniumIDE /SeleniumWebDriver at OS level for User Interface (UI).
• Used Hybrid/Data Driven Framework and extracted the data from external Excel files using Apache POI.
• Configured the Test Cases to receive input Test Data Sets for the corresponding test cases using TestNG DataProvider Annotation.
• Performed Cross Browser Testing on different types of browsers to run all the tests at the same using TestNG.
• Used JIRA to track bugs and maintained the flow of iterations.
• Performed Regression testing usingSeleniumWebDriver, TestNG and Jenkins Continuous Integration.
• Executed Batch files usingSelenium.
• Performed black box testing, database testing and web-based testing on each transaction using Selenium.
• Scripted the Test cases and managed the framework dependency jars using Maven. Used Maven to perform build from Jenkins Continuous Integration.
• Scripted SQL queries to verify data integrity, data validation and data design.

Environment: SeleniumIDE,SeleniumWeb Driver, TestNG, Java, Eclipse, Hybrid/Data Driven Framework, Cucumber, Linux, Oracle, SQL, JIRA, SVN, Maven, Jenkins.