SUMMARY

• 8+ years’ experience in full Project/QA Life cycle (SDLC) from Requirement analysis to User acceptance Testing in Software Testing Manual with a solid understanding of test planning, test management, execution and defect tracking
• Expertise in writing Test Plans, Use Cases, Test Cases and Developing & Executing of Test Sets
• Strong experience in Manual & Automated testing, writing, executing test plans and requirement analysis
• Excellent understanding of the Quality Assurance Lifecycle (QALC) and Well versed with System, Integration, Functional, User acceptance Testing, Regression, Data Driven Testing and End to End Testing
• Extensively worked on Web based Applications, Client - Server, Insurance and Banking applications
• Experience with Mercury Automated test tools defect tracking tools like Quality Center, Database testing using SQL Commands on different database applications including Oracle 9i /10g
• Highly motivated professional and a good team player worked in Agile, Waterfall and Traditional environments
• Evaluated, Used and well versed with industry standard test automation tools like QTP 9.2
• Well versed in Defect Management Tool HP Quality Center 8.2, 9.0,11
• Developed python/Django application for Google Analytics aggregation and reporting.
• Excellent Team spirit and Leadership qualities with good communication and interpersonal skill. participated in the UAT testing effort of new feature changes to our Online Banking (OLB) application where I would coordinate a team of 5 to 10 internal business line users who would test from a business process perspective to ensure that product met requirements
• Able to coordinate multiple projects and meet aggressive deadlines.
• Lead daily status meetings with business line testers to ensure that issues and concerns were addressed during testing.
• Self-motivated, energetic and highly ethical in all work related assignments, able to immediately contribute to corporate goals and objects.
• Trained team members on Project leadresponsibilities, technical topics, and QAbest practices.
• WebSphere MQ support/upgrade, troubleshoot any support issues between iseries, Mainframe and Unix.
• Performed data queue in AS400 to communicate with API’s
• Technical meetings with client/stakeholders to understand and identify the key scenarios part of performance testing.
• Responsible for IBM iseriessystems administration, installation, support and maintenance
• Good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem solving and delivering solutions

TECHNICAL SKILLS

Databases: MS SQL Server, Oracle, MS Access, DB Visualizer, DLR, AS/400

OS: UNIX, Windows 7/XP/NT/2000

Languages: Java, .Net, Visual Basic

Applications: HTML, DHTML, MS Office (Word/Excel/PowerPoint)

GUI: Windows 2000, Visual Basic, Pega PRPC

Testing Tools: Quality Center 8.2/9.0,HP ALM, Test Director, SmartOMate, Rally, TFS

Miscellaneous: Web EX, Live Meeting, SnagIT10, SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Windsor, CT

QA

Environment: Windows 2000, SQL, HP ALM - 11, .Net, Pega PRPC, LMA, LAMP,Rally, Smartomate

Responsibilities:

• Expertise in PEGA testing - SLA testing, Rule Delegation Testing, scheduling and running nightly agents, clipboard validation, Handling Admin page (create/update/delete operator ID with appropriate access groups/skills/workbasket).
• Strong experience in Test Management Framework in PEGA which builds automation test suites helping to improve our execution pace
• Worked in Agile Methodologies in WF3-TX team, thus gaining extensive knowledge of SDLC and the various software development Methodologies - Agile
• Attended Grooming sessions with Scrum master, Product owner, Business Analyst, Developers and provided feedback in developing stories and acceptance criteria.
• Lead QAteam in creating the Test Objects, Test cases, Test Case execution and generating Test Reports using in-house Test Management Tool.
• Actively involved to get the Bank through an internal technical audit: Received the first and (currently) only A grade on the iSeries, within BOFA globally
• Being a Test coordinator ensured timely delivery for all the projects and to maintain the status in Green
• Communicate with clients and inform the organization about the customer business needs and specifications
• Make certain the user stories are good, comply with acceptance criteria, have sufficient business value and selling point
• Guide the development teams to break down large and complex user story into simplified versions for execution
• Test the user stories for accuracy and compliance to ensure acceptance and validation of stories
• Strong testing Quality Assurance experience within Agile environment.
• Involved in Sanity, Functional, System, Regression and User Acceptance testing for Online applications.
• Good understanding of Agile software development lifecycle (iterative and incremental)
• Ability to multitask and prioritize work to meet deadlines.
• Designed/implemented processes and procedures for the iSeriesenvironment as a stable and secure platform.
• Ability to draft reports for management.
• Monitored all supported AS400partitions for hardware and application errors to ensure a smooth production environment.
• Satisfied clients' needs by ensuring purges, back-ups, operations on the IBM AS400 and MVS respectfully.
• Monitor, manage, and provide first level problem resolution for the iSeriesproduction environments.
• Run the Baseline tests, Early performance testing and performancetests
• Familiarity with documentation of test cases in Rally.
• Designed, developed and maintained interactive and batch applications software for the global marketing division utilizing AS400 .
• Worked on HP Quality Center to trace the requirements, wrote the test cases in the test plan and track then defects in the defectmodule
• Logged defects through defect tracking tools and re-validated data to ensure accuracy of data and track status of defect.
• Used pythonto extract weekly bed availability information from XML files using underscore JS.
• Generated python Django forms to record data of online users and used PyTest for writing test cases.
• Extensively worked LOB partners with Underwriters, Process Support, ROQA, ILQA to analyze functionalities for each releases and presented changes in application for their consumption
• Profound knowledge of implementing automated test scripts on network
• Ability to lead a group and facilitate work as a team

Confidential, Middletown, NJ

QA Analyst

Environment: Windows 2000, SQL, Mercury Quality Center, .Net, Pega PRPC, LMA, LAMP,Smartomate

Responsibilities:

• Participated in Requirement reviews, HLD (High level Document) and LLD(Low level Document), Express document meetings EPD reviews conducted by Business Analysts, Developers and end users to understand, communicate and clarify details of requirements
• Developed Test plan, multiple Test scripts with different test scopes including strategy, metrics, entry/exit criteria, requirements and aided management team with resource planning for accomplishing UAT goals to meet overall project deadlines.
• Developed Webfacing project applications providing a graphical user interface for iSeries green-screen applications
• Worked as Subject Matter Expert for UAT team in various projects including CFPB, GSE standard Appeals, Home Equity, 1stlien, 2nd lien, Appeal loans for UW, LAMP and as well as CRDE applications.
• Responsible in the daily monitoring and administration of the AS400/ISeriesenvironment - both OS and Hardware making sure the system is performing Confidential its optimum level.
• Assists in the implementation, testing, promotion and troubleshooting of AS400-based applications
• Developed Test Cases for Manual to cover overall QA for final UAT approval. Involved in Sanity, Functional, System, Regression, Backend testing activities .
• Wrote pythonroutines to log into the websites and fetch data for selected options.
• Used python to extract weekly bed availability information from XML files using underscore JS.
• Performance tools such as HP Load Runner, Virtual User Generator, Controller, Analysis
• Performed Manual Testing on different modules Pega PRPC of the application, including Functional, Regression, End to End and UAT and Access Online applications. Performed PPV validations in Production environment, used SQL queries for backend validations.
• Performed quality assurance, system integration and user acceptance testing, facilitating on-time, on budget and acclaimed "go-live" of enterprise implementations s for users
• Tracked and communicated project progress to management teams in a weekly report which included various QA Metrics, status and blocking issues. Driven meetings and work sessions with the multiple business partners
• Logged defects through defect tracking tools and re-validated data to ensure accuracy of data and track status of defect.
• Worked as technical Lead to resolve and help team for technical issues blocking NFS testing
• Met Aggressive deadlines under pressure, Followed Waterfall/Agile Methodology throughout project lifecycle phase

Confidential -CT

QA Analyst

Environment: Windows 2000, SQL server, TFS, .Net, Visual studio, Selenium

Responsibilities:

• Analyzed Test plan, which detailed testing scope, test strategy, requirements and necessary resources
• Developed Test Cases to cover overall quality assurance testing.
• Developed monitoring and notification tools using python.
• Involved in Manual testing using TFS to develop test cases executing scripts and logging defects
• Worked on various modules of HP Quality Center (QC)/ALM for Functional& Regression testing
• Involved in Smoke, Functional, Regression, Backend, Negative testing activities .
• Using HP Load Runner to design and conduct performance testing.
• Experience in early performance testing techniques- performance testingat component level in development environment and in 'Risk based performance Testing.
• Thorough knowledge on functional manual testing strategies and planning.
• Minimizes Qulaity centerliability through risk management and corrective actions.
• Proficient in Automated functional testing by using Selenium and Rational funtionalTester(RFT
• Followed Agile Methodology throughout the project lifecycle phases
• Performed Manual Testing on different modules of the application
• Extensively used SQL queries for data verification and backend testing
• Developing test cases based on User stories and involved in Peer Reviews to check correctness of the test cases
• Logged defects through defect tracking tools and re-validated data to ensure accuracy of data and track status.
• Expertise in development of testplan, test cases, and testreports, bug reports.
• Influenced creation of UATtest environment solely for UATtest team in Agile environment to isolate code previously tested by Dev and SIT teams.
• Profound knowledge of implementing automated test scripts on network
• Ability to lead a group and facilitate work as a team
• Ability to multitask and prioritize work to meet deadlines
• Ability to draft reports for management
• Familiarity with documentation of test case

Confidential - Tx

QA Analyst/ UAT Tester

Environment: Windows 2000, SQL, Mercury Quality Center, .Net

Responsibilities:

• Participated in Requirement reviews, HLD (High level Document) and LLD(Low level Document), Express document meetings EPD reviews conducted by Business Analysts, Developers and end users to understand, communicate and clarify details of requirements
• Developed multiple Test scripts with different test scopes including strategy, metrics, entry/exit criteria, requirements and aided management team with resource planning for accomplishing UAT goals to meet overall project deadlines
• Worked as Subject Matter Expert for UAT team in various projects including Smart checklist, DOJ Appeals, HAMP Tier 2, SIMD FHA NON HAMP for UW applications
• Developed Test Cases for Manual to cover overall QA for final UAT approval. Involved in Sanity, Functional, System, Black Box, White Box, Regression, Backend testing activities
• Performed Manual Testing on different modules of the application, including Functional, Regression, Performance and UAT and Access Online applications. Performed PPV validations in Production environment, used SQL queries for backend validations.
• Main manager for the Performance Testing servers using HP Sitescope, also handled the maintenance for each of the 40 server we had, updates and disk space clean up.
• Tracked and communicated project progress to management teams in a weekly report which included various QA Metrics, status and blocking issues. Driven meetings and work sessions with the multiple business partners
• Logged defects through defect tracking tools and re-validated data to ensure accuracy of data and track status of defect
• Extensively worked with Underwriters, Process Support, Aware Technicians, Super Underwriters, ILQA Auditors to analyze functionalities for each releases and presented changes in application for their consumption
• Met Aggressive deadlines under pressure, Followed Waterfall Methodology throughout project lifecycle phases

Confidential

QA Analyst/Tester

Environment: MS Office Suite, Test Director, Visual Basic, SQL Server, Windows NT, HTML

Responsibilities:

• Participated in the initial requirements session with business users and walk through meetings
• Developed Test Plan and Test cases and Automated test cases
• Performed Regression testing for automating the test cases, Planed, designed, Implemented and executed performance testingEfforts.
• Attended walk through meetings with the development team and Business analyst and incorporated modifications in the original test plan before proceeding with the Automated testing .
• Expert in performing Functional, Regression, Smoke, System and User Acceptance testing on Web & Mobile apps of Healthcare & Retail domains
• Used database checkpoints for data validation. Associated each requirement to one or more test cases and vice-versa using Test Director.
• Within HP Quality Center, formatted and generated ad hoc reports, entered system requirements and updated requirements for approval and e-signature, and associated defects with test sets during System Integration Testing(SIT) and User Acceptance Testing(UAT).
• Performed Backend Testing to read test input data from an Excel File so as to test the application with different positive and negative data
• Used Test Director to report defects and for Tracking Bugs and new requirements.