SUMMARY

• Over 8 years of extensive experience in Software Quality Assurance Engineering, doing Manual and automation testing on Web based and Client - server applications.
• Extensive experience in HP Mercury Interactive Tools: Quality Center, QTP, HP ALM & Test Director.
• Experience in designing, developing, enhancing module base automation using Tricentis TOSCA tool
• Expertise in testing activities like Test Case Development and Reviews, Test Execution, defect reporting and Test Automation.
• Proficiency in providing Defect management including Defect creation, modification, reproducing (as necessary), tracking, prioritizing and reporting using Industry Standard Tools like Rally, HP ALM, Quality Center, Test Director, JIRA & Bugzilla.
• Experience in developing Test Strategy, Test Plan and Test Cases from System Requirement Specifications according to the Business requirement.
• Good Knowledge in navigational flows for web based and mobile based applications.
• Experience in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.
• Experienced in working in waterfall & Agile methodology.
• Expertise in manual Black box testing, Functional, Regression, GUI testing and User Acceptance Testing.
• Proficient working knowledge in software development life cycle and Software QA Methodology.
• Excellent communication and interpersonal skills with clear understanding of business and ability to work as a part of team.
• Ability to work in tighter schedules and on different applications at the same time.
• Solid management skills, demonstrated proficiency in leading and mentoring individuals to maximize level of productivity while forming cohesive team environment.

TECHNICAL SKILLS

Testing Tools: HP Quality Center, QTP & Test Director, SOAP UI, Tosca

Databases: Oracle, SQL Server, MS Access

GUI: Oracle, MS Office (Word, Excel, Outlook, PowerPoint, Access)

Bug Tracking Tools: Test Director, Quality Center, Bugzilla, HP ALM, Rally & JIRA

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

QA Tester Lead

Responsibilities:

• Actively participated in various meetings including Business Analyst, Development and QA Meetings
• Analyzed requirements and developed test cases manually
• Involved in the creation of test cases and test procedure required for manual testing
• Created manualTest Cases and executedin HP ALM
• Defects are raised in the HP ALM for logging, tracking and reporting defects in the application
• Created requirements, test case creation, execution lists, modules using TOSCA
• Created Automation test scripts in TOSCA
• Automated web chat application & test dynamic routing call center agents using TOSCA
• Performed test case designing in TOSCA with appropriate test data
• Worked on capturing iframes using TOSCA
• Used TOSCA tool for testing ININ application
• Involved in Web Services Testing using SOAP UI
• Reviewed Test cases developed by other team members as part of peer review
• Performed Functional, Negative, Positive, User Acceptance Testing, System Integration Testing, GUI Testing, User Acceptance testing and Regression testing
• Validated the billing statements in Aperia with Direct, Billing extract, Bill Pricing extract & Transaction extract
• Validated both new boarded merchants and existing merchants in RMB conversion
• Performed testing based on the ICD’s & XRef and validated both Mercury & Confidential ’s billing statements through Direct & Aperia
• Performed functional, integration, System Integration & end to end testing for Merchant Demographics, Pricing & Billing statements in RMB UI for both SIT & UAT
• Worked on various modules such as RMB Conversions for both Merchant’s Demographics and Pricing, Billing Statements, CRM, DB Commissions & Billing Statements
• Validated the rates & fees in pricing console through CRM
• Validated RMB UI for Merchant’s Demographics and pricing for both Frontend Pricing & Group Level Pricing
• Participated in implementing test cases built on high-levelled and detailed design
• Worked closely with the application development and testing team to resolve technical issues and interacted with them to ensure overall quality of the software

Environment: Agile Test Methodology, SQL, Aperia, Billing & Revenue Management, Direct, CRM, SOAP UI, TOSCA & HP ALM

Confidential, Austin, TX

QA Tester

Responsibilities:

• Analyzed Business Requirement Document, Software Design Document, Software Requirement Specification and Functional Requirement Document.
• Involved in daily scrum meetings for agile methodology project
• Involved in mapping requirements to testing scenarios to ensure that all requirements are covered
• Reviewed Business and Technical requirements documents to develop Test Plan & Test Cases
• Involved in developing and implementation of Test Plan
• Written test plan, test cases and execution of test cases manually.
• Participated in the status meetings to discuss with developers
• Reported the test summary report to the management weekly
• Participated in various meetings and discussed Enhancement and Modification Request issues
• Employed testing practices to enhance the quality of the software
• Actively attend meetings with fellow testers and other groups to evaluate the progress of the application
• Worked on Guidewire Policy Center
• Involved in manual testing, preparation of Business Process Test Cases and Test Execution.
• Involved in Policy Center and Claims Center testing
• Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs.
• Extensive use of Rally Software to organize user stories, tasks, defects and tests plan and track iterations (sprints) and releases.

Environment: Guidewire Policy Center, TOS (Policies), Agile Test Methodology, Manual Testing, Java, NOTUS (Claims) & Rally Software

Confidential, Long Island, NY

QA Analyst

Responsibilities:

• Involved in analyzing Business Requirement Documents.
• Analyzed the Test plan documentation.
• Developed Test Cases to cover overall quality assurance testing.
• Written test cases and executed them manually.
• Tested the business functionality, navigation and validation of the application.
• Validated all the user requirements specified for UAT
• User Acceptance Testing should ensure that the application performs at an acceptable level for the Customer.
• Extensively use SQL queries for backend testing.
• Conducted UAT within agreed timeframes
• Bugs were identified and reported to the development team using JIRA
• Participated in the meetings to walk through the defect reports periodically.
• Responsible for Weekly Status reports showing the progress of the testing effort.
• Regular meetings and updates are made to the Management team of the ongoing QA process.
• Worked with developers to resolve and fix the defects.
• Responsible for testing the product using SQL Queries/ UNIX command for the database check.
• Interacted with users by conducting User Acceptance Test to ensure that the total functionality of the application was met by complying with all the business requirements.
• Interacted with Development, System Admin, Team manager, Team Members to resolve the issues expediently.

Environment: Windows, SQL, Java, Manual Testing, UNIX & JIRA

Confidential, Cherry Hill, NJ

QA Analyst

Responsibilities:

• Reviewing and updating Test Cases as per requirement for different releases.
• Involved in the user acceptance testing to make sure that the application should work according to the client requirements.
• Developed scripts using Quick Test Professional
• Involved in Test Planning, Test Scenarios and Test Cases documentation.
• Parameterized the Scripts Using Data Driver Wizard.
• Tested the project according to business rules and specifications.
• Applied the Check Points in the application.
• Tested the various functionalities of the application viz., Hyperlinks, frames, static and dynamic text in all the Html pages.
• Participated in User Acceptance Testing (UAT) and used Quality Center to track defects and report bugs.
• Attend and facilitate the QA portion of daily and weekly scrum standup meetings.
• Review available documentation, specifications, and use cases to develop both a test plan as well as test cases.
• Facilitate the creation of the QA and development agreement.
• Performed compatibility testing for different browsers
• Coordinated the meetings with Business Analysts, Development Team & Project Manager.
• Conducted Regression Testing, GUI Testing & Functionality Testing for Online forms, Tasks and Reports of web based application.
• Played an active role in testing of the sync related applications to identify more defects.
• Worked with the developers to track the problem and resolve the technical issues.

Environment: Java, QTP, SQL & Quality Center

Confidential, Orlando, FL

Manual Tester

Responsibilities:

• Participated in Technology Project Requirements walkthrough and understand the business requirements.
• Prepared Test Strategy to identify the overall approach for testing.
• Participated in test strategy walkthrough and document the list of items that require corrective action.
• Prepared Test Plan to identify software risks and ways to mitigate the risks.
• Prepared system level test cases and User Acceptance test cases.
• Executed Acceptance test cases during the UAT (User Acceptance) on web based applications.
• Log defects in Test Director and track them to closure.
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports.

Environment: Windows 2000/NT, Manual Testing & Test Director