SUMMARY

• Over 9 years of experience with IT industry in Software Quality Assurance as Software QA Tester/QA Analyst in Retail, Telecom & Insurance domains in Client/Server Application and Web based applications.
• Experienced in all phases of the Software development life cycle (SDLC) including requirements gathering; project planning, scheduling, testing, defect tracking, management, and reporting.
• Extensive experience in reviewing and analyzing Business Requirements and working with the team to documenting Test Scripts, Case Designing, Test Scenarios, Test Plans, Test Data, Test Results and other Test Artifacts.
• Expertise in implementing RUP (Rational Unified Processes), Agile and Scrum methodology by analyzing requirement specifications and responsible for developing Test Objectives, Strategies, Scope, Test Procedure and Test Matrices.
• Involved in design and maintain of Test Plans, Test Cases and Test Scripts using Test Director and Quality center.
• Good understanding and working knowledge on various EDI transactions set like EDI 850 (Purchase order), EDI 860 (Purchase order change request), EDI 810 (Invoice Transaction) and EDI 870 (Order Status report).
• Review requirements documentation in order to clearly identify priority and impact of test cases.
• Experience in testing integrated software WEB Services through SOAP UI and XML.
• Experienced at testing ETL's and flat file data transfers.
• Experienced in performing ADA (Americans with Disabilities Act) testing.
• Good working knowledge on Automation tool like QuickTest Professional (QTP)
• Hands on expertise in Data ware housing concepts and tools.
• Extensive experience in running various kinds of tests such as Unit, Functional, Regression, Integration, System, Smoke Testing, User Acceptance Test (UAT) for WEB and Client/Server Applications.
• Extensive experience in writing and executing complex SQL queries in various databases like Oracle 9i, 10g, DB2 and SQL server to validate data.
• Experienced in testing applications developed using Java, J2EE, HTML, XML, ASP, Visual basic and C/C++.
• Very good experience in bug reporting/tracking tools like HP Application Life Cycle Management (ALM), Clear Quest and JIRA.
• Excellent team player with good communication skills and leadership qualities.
• Highly dedicated to produce professional work with highest quality and creativity
• Ability to build and maintain strong working relationship with all levels of management. The ability to work independently as well as in a team.

TECHNICAL SKILLS

Languages: C, HTML, XML, VB Script, Java, Java Script

Databases: MS SQL Server, MS Access, Oracle 8i/9i, IBM DB2

Operating Systems: WINDOWS 9X/2000/NT/XP/Vista

Test Management Tools: QTP, HP ALM, Test Director

Defect Tacking Tool: JIRA, Clear Quest

Microsoft Tools: MS Office 2003/2007/2010. MS VISIO

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr. QA Analyst

Responsibilities:

• Analyzed Business requirements, Functional Requirements and developed Test Cases for both positive and negative tests.
• Hands on experience working with multiple integration systems like Chase payment tech, Oracle ATG BCC, Adobe CQ, SVS (Gift Cards), Vertex (Sales tax), Barclays.
• Performed Functional testing, Integration testing and GUI testing.
• Regression testing at the service layer to check integration with fulfillment application (Manhattan)
• Wrote high level scenarios and Test Cases based on Business requirement document.
• Test cases were created and executed on Zephyr tool.
• Performed Smoke testing, Regression testing and Integration testing
• Tested the functionality of the application on Desktop and Mobile (iOS and Android).
• Extensively used Charles web Debugging tool to check the request and response.
• Used Urban Airship for Rich/Push notifications for iOS App.
• Performed ADA testing on Front end application using different browsers Chrome, IE and Firefox.
• Tracked and reported the bugs using JIRA and coordinated with the developers.
• Performed web services testing usingSOAP UIto ensure that valid error codes are being sent to the web tier.
• Modified existing test scripts as per the Requirements changes.
• Proactively interacted with Team Lead to see if there is any requirement change to update & prepare test case.
• CreatedRequirements Traceability Matrixto verify that all requirements have been covered.
• Verified sales tax amount and shipping charges are calculated and displayed correctly on the front end application as well as backed files.
• Connected toUNIX systemto check the Vertex server log files when the application threw an error.
• Worked closely with Business Analyst to identify and define business rules, requirement change related to specific project functions.
• Extensively used SQL Developer to query the Database for Data Validation
• Tracked and communicated critical project issues and decisions to executive management after SCRUM sessions.
• Performed validation tests to ensure that the developed functionality meets the specifications prior to UAT testing.
• Was a part of production support team.
• Worked on customer compliants on daily basis.
• Reproduced and reported the production related issues.
• Attended weekly status meeting and assisted QA Team Lead/Project Manager in preparing status report.

Environment: s: Windows 7, UNIX, .NET, JavaScript, Microsoft Office 2013, Oracle SQL Developer, Zephyr, SOAP UI 5.1.3, SPLUNK, NVDA Screen reader, JIRA, Enterprise Order Management (EOM), Charles tool, WinSCP, PUTTY, Manhattan Integration Framework (MIF), ATG (Art Technology Group), XML marker

Confidential, NY

QA Tester

Responsibilities:

• Responsible for gathering business requirements, functional requirements and design documents.
• Analyzed and reviewed the Business Requirement Documents, Functional Specification Documents and Technical Specification Documents with Business Analysts and Developers.
• Worked closely with software developers and took active role in ensuring that the software components meet the highest quality standards
• Wrote High level scenarios, Test Plan and Test Cases based on functional requirement document for different modules on iSeries AS/400.
• Actively participated in all phases of Software testing life cycle including requirement gathering, test planning, test case designing, test case executing, Bug reporting/fixes and maintaining status reports.
• Performed Smoke testing, Functional testing, Sanity testing, Integration testing, Regression testing & User acceptance testing
• Attended requirements review meetings and provided feedback to ensure that the system meets all primary requirements
• Verified business order entry, tracking, inventory, billing applications and related data in IBM iSeries AS400
• Extensively worked on Interface file testing for the catalog project
• Involved in testing data validation of Inbound and outbound interface XML and TEXT files.
• Wrote SQL queries to verify the data loaded to the interface files after the batch run.
• Extensively used DB Visualizer to write SQL queries to verify and validate the data loaded to the Interface files/ Database Table.
• Conducted end - to-end data validation of data flow between source and target files.
• Performed System Testing to test the overall performance of the system after integrating all the modules
• Extensively used HP ALM tool for writing and executing the test cases.
• Identified the issues after the integration of new modules in the application and reported the bugs using HP ALM tool
• Created requirement tracebility matrix on HP ALM by linking defects to test cases and test cases to requirement.
• Wrote test cases for implementation of SAP ES&H (Environment Safety & Health) project
• Wrote high level scenario’s, test cases and executed the test cases for Catalogue and Promotion pricing projects
• Working with code developers to ensure the outcome of the product or functionality being tested is working according to requirements
• Coordinating user acceptance testing (UAT) with business users.
• Wrote SQL Query’s to validate the data being displayed on the packing slips.
• Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.
• Created detailed periodic status reports using HP ALM tool for senior management to keep them posted on the progress of implementation.

Environment: s: IBM AS400, IBM System i-Navigator, Windows 7, HP ALM 11.0/12.20, DB2, DbVisualizer 9.0, JIRA, SAP MDM Data Manager 7.1.12.141, SAP MDM Syndicator 7.1.12.127, SAP version 7200.3.7.1066, PIM (Product Information Management) system, Microsoft office 2013.

Confidential, NJ

Sr. QA Analyst

Responsibilities:

• Analyzed Business and System Requirements and interacted with users and developers.
• Developed system Test Plan and Test Scripts based on the user requirements and design documents
• Worked Extensively with on EDI 850 (Purchase order), EDI 860 (Purchase order change request), EDI 810 (Invoice Transaction), EDI 870 (Order Status report)
• Performed Smoke testing, Functional, Sanity, Negative, Positive, Integration, Regression and User Acceptance Testing.
• Created Traceability Matrix in Quality Center by integrating Test cases with requirements tab to confirm the test coverage
• FunctionalandRegressiontests were scheduled and performed on every Release and build.
• Loaded theTest Datainto the HP Quality center to prepare for the execution ofTest Cases.
• Regularly followed up with the development team to discuss the defects identified during testing.
• Extensively involved in testing the EDI file validations
• Interact withend usersand investigate issues related to the QA.
• Coordinated user acceptance testing with final users. Prepared end user documentation from the new system
• UsedQuality Centerto store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated instatus meetingstoreport issues. Communicated with developers through all phases of testing to prioritize bug resolution usingQuality Center
• Prepared and PresentedweeklyQADefectandStatus Reportsto the different Stake holders of the project usingQuality Center.
• Expertise in generating thedaily defectdetailedreportusing Quality Center for the other project stake holders and the project Management
• Maintained bug lists for critical issues usingQuality Center.
• Wrote SQL queries on iSeries AS/400 command prompt to retrieve data from DB2 database

Environment: Win XP/2000, MS Office, HTML, XML, .NET, EDI, IBM Mainframe, JavaScript, IBM DB2, iSeries AS/400, ALM.

Confidential, IL

QA Analyst

Responsibilities:

• Analyzed the User Requirement Document (URD), Software Specification Documents and involved in creating the test strategy document.
• Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
• Documented Test cases corresponding to business rules and other operating conditions.
• Extensively involved in analyzing business and functional requirements. Involved in preparing Test strategy, Test Plan, Test Cases and Test data.
• Tested Various Url’s on multiple release cycles of the product involving Smoke, Functional, regression and integration on different browsers.
• Prepare status summary reports with details of executed, passed and failed test cases.
• Involved in different types of testing: Functional testing, Integration testing, Regression testing, GUI Testing, System Testing and Database Testing.
• Communicated with team and developers through all phases of testing.
• Involved in the manual functional testing of web pages.
• Point of Sale application (POS) was customized and tested to generate statements of regular shipping to different retail sales outlets.
• Tested different functions of the POS system like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectation.
• Data was selected from different modules that handle the sales of various goods in each outlet for a specific time span depending on the sales record and performance.
• Prepared test data and performed Manual testing on the entire applications with Positive and negative testing as per application specifications and application requirements and wrote test plans for web distribution
• Involved in backend file validation using SQL queries.
• Validated the data of reports by writing SQL queries in SQL Developer
• Involved in Web-browser compatibility testing on Safari, Internet explorer, Chrome and Firefox.
• Created and executed test cases and reported defect using JIRA.
• Participated in team Meetings to discuss the issues during the various stages of testing.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Mercury Quality Center.
• Conducted Navigational testing by clicking on various hyperlinks and verifying that it is redirected to the correct page.
• Utilized Quality Center test management tool to create and run manual test cases and as well as generate daily status reports.

Environment: Quality Center, Ipad, JIRA, Java, J2EE, XML, JSON, Web-Service, Windows XP, SQL, ORACLE, MS-Office, IBM Web sphere server.

Confidential, NJ

QA Tester

Responsibilities:

• Develop detailed test plans from use cases; detailed specifications etc. develop test cases for functional, Integration, System Testing and User Acceptance Testing.
• Extensively used Mercury Quality Center, for test planning, bug tracking and reporting.
• Participated in project planning activities to determine testing scope.
• Created Test plans, Test conditions, Test scripts, and execution of scripts, validation of results.
• Involved in both black box and white box testing
• Prepared Test Plan, Scenarios and supporting the Testing procedures.
• Responsible for creating test cases and executed based on functional requirements and design documents.
• Involved in testing web services and XML with the tool SOAP UI.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Performed regression, integration and functional testing on the builds of the application
• Conducted Backend test using SQL queries to verify the Integrity of the Database.
• Enhanced and Executed the E2E automation Scripts
• Worked with the development team and also with the End users to analyze and resolve the issues in E2E automation.
• Involved in preparation of Traceability Metrics, software metrics.
• Identify core system entities to be leveraged in design artifacts.
• Developed Test Plan and detailed Test Cases to perform Functionality of application in Quality Center after analyzing the Specifications Design Document
• Performed System Testing to test the overall performance of the system after integrating all the modules
• Created different types of test cases based on Use Case scenarios to in corporate them into different test sets in Quality Center.
• Defects were tracked, reviewed, analyzed and compared and stored in Web based defect tracking system called as Quality Center
• Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers
• Reported Bugs to developers using Quality Center.
• Used Mercury Quality Center for updating and generation of reports.
• Evaluate testing results and document testing issues in a QA bug tracking system

Environment: Soap UI, JIRA, Share point, Tibco, Visual Studio 2008, ASP.NET, XML, SQL Server 2008, UNIX, Oracle 10g, Windows95/98/NT/2000/XP and Internet Explorer Mercury Quality center

Confidential, FL

QA Engineer

Responsibilities:

• Analyzed the Requirement Document, Software Specification Documents and involved in creating the test strategy document.
• Created various meaningful Test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules
• Tested the accuracy of the Confidential services in order processing and billing by creating and running functional Test Cases.
• Involved in all the phases of STLC for the assigned components.
• Developed and executed the Test Cases for BAT, Module, Integration, system, and UAT Testing.
• Actively participated in Requirements gathering and Test Plan Review meetings.
• Involved in security testing, Data Base testing, Compatibility testing and Middle ware testing
• Taken Part in testing different types of orders like change of orders, order submission, Cancellation of orders in different service Points with different status.
• Experience testing Transaction processing system for End Users during UAT and ensuring that payments made and received were calculated based on all the Business rules.
• Created checkpoints and synchronization points for functional testing using Quick Test Pro (QTP).
• Involved in writing Test Cases and automated the testing process using QuickTest Professional for the application.
• Involved in enhancing the test scripts by inserting Check points, capturing the output Values, Recovery Scenarios using QTP
• Involved in Regression testing after each modification and enhancements.
• Tracked bugs and reported them using HP Quality center
• Reviewed and analyzed the executed Test results with Business analysts for coverage analysis.
• Corresponded among QA Managers, developers and Team members
• Involved in validating the back end data using SQL queries.

Environment: Java, J2EE, XML, .NET, JavaScript, Windows XP, MS-Office, SQL server, Quality Center, QTP

Confidential, NC

QA Tester

Responsibilities:

• Analyzed the User Requirement Document (URD), Software Specification Documents and involved in creating the test strategy document.
• Develop detailed test plans from use cases; detailed specifications etc. develop test cases for functional, Integration, System Testing and User Acceptance Testing.
• Configure test environment for specific test cases, create test data, and execute automated or manual tests, document results, and update defect tracking systems.
• Used Mercury Quality Center for updating and generation of reports.
• Extensively used Mercury Quality Center, for test planning, bug tracking and reporting.
• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix.
• Coordinating user acceptance testing (UAT) with business users.
• Developed Test Plan and detailed Test Cases to perform Functionality of application in Quality Center after analyzing the Specifications Design Document
• Performed System Testing to test the overall performance of the system after integrating all the modules.
• Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers
• Reported Bugs to developers using Quality Center.
• Used Mercury Quality Center for updating and generation of reports.
• Extensively used Mercury Quality Center, for test planning, bug tracking and reporting.
• Manually tested and executed test cases.
• Providing support to technical support and help desk to analyze data and to verify the help desk tickets opened on the request of customers.

Environment: Windows 2000/XP, MS Office, SQL Server, MS Project, MS Access, Visual Basic, JavaScript, XML, HTML, .NET, SQL Server, Mercury Quality center 9.2