SUMMARY

• 7+ years of experience as Quality Assurance Analyst in testing Web Based, UI based client/server, and Mobile applications.
• Professional Test lead in mentoring and coaching a team.
• Excellent skills in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and QA Life Cycle.
• Experienced testing E Commerce, Windows, and POS applications.
• Excellent hands on experience in both Waterfall and Agile (Scrum Framework) testing models.
• Experienced testing Point of Sale (POS) application on monitors and Kiosk to validate the respective restaurant configurations.
• Experienced testing in FDA regulated environment like calories information on digital menu boards.
• Experienced working with VM Ware.
• Worked with defect tracking tools like Quality Center, Jira and Clear Quest.
• Experience with writing test cases and scenarios from functional requirements in Excel, Spira, HP ALM, QC, MS Test Manager, and MS TFS
• Experience on Cross mobile platform application testing both iOS and Android.
• Sound knowledge and exposure in working with various relational databases like Oracle and SQL Server.
• Expertise in hardware devices and lab set up Physical and Virtual.
• Performed Smoke testing, Functional Testing, Accessibility Testing, System Integration Testing (SIT), Regression Testing and User Acceptance Testing (UAT).
• Responsible for creatingRequirement Traceability Matrixto ensure comprehensive test coverage of requirements.
• Hands on experience in generatingSub Reports, Standard, Mailing Labels, Cross Tab ReportsandGraph Reportsby usingChart expertof Crystal Reports.

TECHNICAL SKILLS

Test Management Tools: MS Test Manager, Quality Center, TFS, HP ALM, Jira, Spira, Clear Quest

Database(s): MySQL, SQL Server 2008/ 2010, 2016, Oracle

Web Technologies: HTML, CSS, XML

Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint, MS Visio

Operating Systems: Windows 98/2000/2003/ XP/Vista/7, Linux/Unix

Networking: VMWare, IP Configure Address

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Senior QA Analyst

Responsibilities:

• Mentored a team of 6 testers in NRAEF project.
• Created detailed Test plans to check the functionality of Application.
• Write and execute test cases in MS Test Manager.
• Report defects in MS TFS Visual Studios.
• LeaddailyQAstatus meeting; review bug report, andtestexecution status.
• In depth inference of website functionality requirements.
• Performed testing on cart and payment functionalities.
• Performed end to end testing on web based application i.e. broken links, redirecting links, and 404 errors.
• Responsible for executing scenarios from purchasing a course, completing the course, taking an exam, and getting certified.
• Responsible of testing web application on desk top and real mobile devices on both platforms Android and iOS.
• Validate scenarios on the back ends using SQL Server 2016.

Confidential, Downers Grove, IL

QA Analyst

Responsibilities:

• Responsible for testing POS application both UI and Back End.
• Worked on Restaurant File Management System to analyze specification of the application.
• Responsible of analyzing of Point of Sale requirements and functional design documents.
• Responsible for designing Test cases both Functional and Regression.
• Responsible for validating Crystal Reports.
• Responsible to validating printing functionalities on multiple printers.
• Performed Execution on both Physical and Virtual machines.
• Responsible and make sure that the system is upgraded after a patch release.
• Performed API testing by using SOAP UI protocol.
• Prepared the traceability metrics to fill the gap between the requirements and the test cases covered.
• Performed cashless transactions using dummy cards.
• Performed testing on real Mobile devise both IOS and Android for delivery conformation scenarios.

Confidential, Oak Brook, IL

Senior QA Engineer

Responsibilities:

• Responsible for analyzing point of Sale (POS) requirements and functional design documents.
• Involved in building Labs both physical and virtual by using multiple devices/nodes, VGA/network cables, and switches representing a real Confidential restaurant that has multiple POS systems including kiosk on multiple configurations.
• Compete knowledge of Kiosk, Registers, Pin Entry devices, Printers, Monitors, Bar Code scanner, Point of Sale server, Back Office server, and Cashless server.
• Testing involves building up the restaurant set up and installing the new patches, packages, configurations, and executing the entire end to end test cases to validate the respective restaurant configurations.
• Tested in FDA regulatory environment for calories on digital menu board.
• Extensively tested reports (inventory, cash sheet, and payroll) in Linux.
• Performed all types of cashless transactions and validated with big data for approval.
• Performed testing in regulated environment to test nutrition values of each item to be published on menu boards.
• Performed testing on Confidential ’s mobile app to validate offers both on IOS and Android.
• Captured test cases in Excel and reported defects in Jira.
• Executed smoke, regression, functional, and system testing to validate requirements.
• Representing QA team in daily defect triage meetings.

Confidential, Schaumburg, IL

Quality Assurance Analyst

Responsibilities:

• Participates in test plans and test cases creation by going through all the documentation, walk through of QA deliverables with all stake holders.
• Execute SQL queries to test the CRM Salesforce application for data integrity and verified the contents of the data table.
• Extensively used SQL queries to check storage and accuracy of data in database table.
• Executed SQL scripts to validate all defined criteria.
• Responsible for creatingtest casesinHP ALM.
• Interacted with different development teams to coordinate testing.
• Performed product Installation and Configuration testing.

Confidential, Indianapolis, IN

QA Test Engineer

Responsibilities:

• Created and Executed Test cases in QC after reviewing the Business Requirement Document.
• Tested functionality, usability, interface, and compatibility of the application.
• Tested outgoing and internal Links and links used to send email to admin or other users.
• Tested cookies and validate HTML and CSS.
• Tested the navigation of the web page by using different controls and boxes and test how the user uses the link on the page to surf different pages.
• Performed interface testing of Web server and application server.
• Tested search option and site maps of the links.
• Performed Database testing to validate data integrity and errors while you edit, delete, modify the forms or do any Data Base related functionality.

Confidential, St Louis

Mobile Test Engineer

Responsibilities:

• Testedmobileand web versions of the software application, which optimizes medical insurance quotes and product selection to Small Employer and Individual Groups
• Performed compatibility testing with various versions of mobile devices to ensure that functionality working as per requirement.
• Responsible of testing across multiple operating systems.
• Conducted updating and data configurations for multiple apps released weekly.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.).
• Test Mobile app s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls.
• Created test cases in Excel and logged defects in Jira.

Confidential, Chelmsford, MA

QA Engineer

Responsibilities:

• Responsible of testing Confidential workforce Central time management application.
• Translated requirements, designs and functional specifications into effective test cases.
• Implemented Confidential Workforce Central time management software on multiple platforms.
• That includes SQL and Oracle.
• Insured the successful transfer of data between Confidential timekeeper and in-house payroll system.
• Conducted regression testing to ensure the modifications were performing in accordance with application specifications.
• Created test cases in QC and report defects in Jira.

Confidential, Chicago, IL

Tester

Responsibilities:

• Extensive Experience in Black Box Testing which includes Functional, Regression, System Test, GUI, and Integration testing.
• Creating, updating and validating Bank accounts for both Joint and individual accounts ensuring that they meet Confidential Quality standards.
• Created test cases for all the Features going in for that web release.
• Conducted cross browser testing using various browsers such as Internet Explorer, Netscape navigator, Opera, and Firefox.
• Communicated issues to the test lead and report the defects in Jira.
• Performed end to end testing for Broken Links.