SUMMARY

• Ten years of Software Quality Assurance, and three years of development experience, Script writing and executing test plans, automating test cases in various environments.
• Expertise on enrollments/claim processing for financial, Insurance and Health care systems
• Rich experience working in V - Model, Waterfall and Agile/SCRUM software development
• Expertise in leading manual and test automation projects using, HP-UFT (QTP), Selenium WebDriver, HP ALM, Microsoft Visual Studio Test (TFS), and IBM rational suite.
• Design and maintain Data driven, Hybrid automation frame works, page object models, UI function libraries, Utilities, and Reporting functions.
• Experience writing test scripts in VB descriptive programming, Java OOPS concepts
• Experience on testing Web Services, SOAP and REST using SOAP UI/API tool.
• Knowledge on Cucumber BDD/TDD concepts, Mevan, Jenkins continuous integration tools
• Created customized automation solutions using SSIS/MS-Access macros for back end business rules validations
• Performing data audits, assessments, root cause analysis, impact analysis and control reports
• Automating business processes and test data using Access-Web/Windows, SSIS, SharePoint and Report Builder.
• Experience in writing SQL queries, perform back end testing, data validation and reconciliation.
• Expertise on Software Development and effective QA implementation processes and methodologies.
• Knowledge on Verification and Validation models, Reviews walk through and Inspection processes
• Extensively used test case design techniques Boundary value, Equal partition, error guessing, decision table, and code coverage and verification techniques.
• Knowledge and execution experience on risk based techniques All-Pair and exploratory testing.
• Hands on experience White Box, Black Box, integration, system, regression, user acceptance (UAT), end to end, security, IVR, configuration, User Interface and performance Testing.
• Hands on experience performing Data Analysis and Data Quality on business processing systems, source and target applications.
• Experience validating ETL (Informatica/SSIS) mappings, data integrity, consistency, and business transformation rules.
• Coding and Testing experience on Mainframe applications using COBOL, JCL, DB2 and Natural/Adabas technologies.
• Subject Matter Experts on claim processing, configurations, business rules and closely worked with developers, DBAs and other business stake holders
• Knowledge on data ware house/ETL principles, schemas, data models, triggers, store procedures, and BI reporting tools.
• Team player, self-motivated and rapid learner with the aptitude to work in fast-paced surroundings

TECHNICAL SKILLS

Testing Management: HP ALM, MS-TFS, IBM Rational, MTM

Test Automation: UFT/QTP, Selenium Web Driver,SOAPUI/API, Mevan,Jenkins

Bug Reporting Tools: HP Quality Center, IBM Clear Quest, Bugzilla, qTest

Scripting: Java, VB Script, Groovy, SQL, PL/SQL,JCL,COBOL

Database: SQLServer,Oracle,DB2,MSAccess, VSAM

Web Technologies: HTML, COM, DOM, XPATH and XML.

Operating Systems: Windows, UNIX, MVS

Business Tools: Share Point, Report Builder, InfoPath, Visual Studio, eclipse

ETL Tools: SSIS, Informatica

Legacy Applications: Mainframe, iSeries,AS400

PROFESSIONAL EXPERIENCE

Confidential, Miami

Production Support/Automation

Responsibilities:

• Perform root cause and impact analysis, data fixes, support operational team on generating customer impact and revenue risk reports.
• Support enhancements, work requests, reporting, UAT testing, client portals, and files.
• Reconcile Claims transaction and Financial details and support on issue resolutions.
• Create control reports for temporary fixes, reduce customer impact and find defects early.
• Enhance regression scripts in UFT for Internal and external portals and support for release
• Maintain object repository, use descriptive programming and develop common Utilities
• Perform batch testing, back end rule validations and Data integrity using Access Macros
• Co-ordinate with business and development teams on reviews and process enhancements
• Work in Agile environment, adopt changes, focus on working software and customer/client.

Confidential, Miami

Test Lead/Automation Specialist

Responsibilities:

• Lead a team of 4 Quality Assurance Testing Specialists for the Project.
• Responsible to create test strategies, test approach, test estimations and test plans
• Create test coverage, test case design, test data, test execution and defects
• Prepare regression test baseline, design hybrid automation frame work in Selenium API.
• Involved creating page objects, UI operations, error handling, common utilities, excel utilities, application objects.
• Involved setup selenium environment using eclipse, Mevan and Jenkins, Java, TestNG, log4J and Selenium Web driver
• Performed POC on selenium vs UFT capabilities for MAX automation
• Developed modular hybrid automation frame work for existing and new client’s regression
• Developed VB scripts and functions in descriptive programming
• Communicating with client and stake holders on daily for project updates and outstanding issues
• Evaluating project requirements and coordinate testing/release activities
• Working an Agile/Scrum methodology to ensure delivery of high quality work with supporting release deployments
• Work with business and development teams on defect prevention, reviews, risks and process gaps and automation
• Automate test data needs using SSIS/SQL procedures and schedule tasks for each release
• Perform back testing for business rules validation data reconciliation using VB functions and Access forms/Macros.

Confidential, Miami

Data Quality Analyst

Responsibilities:

• Involved in requirement gathering, estimating, planning, organizing and co coordinating the tasks with multiple stake holders.
• Perform root cause analysis and impact analysis on production issues or system gaps
• Analyze complex problems and facilitates control reports to identify impacted population
• Analyze data, perform data fixes, validation and reconciliation source and target systems
• Support UAT testing, client rollout activities, process automation and data validation
• Performed data validation and automated data validation rules using ACCESS/SSIS/DTM
• Automated business approval process (eDCF) using Share point and InfoPath designer
• Participate monthly meetings, summarize data quality issues, plans for continuous data quality improvements and measurements.
• Ensure client setup, enrollments and claims data meet data quality standards, and deviations reported to department stake holders
• Closely worked with Accounting, Actuarial, Business Analyst, Development, Marketing, Security, Digital communications, Compliance and other groups on operational support.
• Developed operational reports and scheduled using share point subscriptions and Report builder.
• Analyze data, understand trends and identify business growth/improvements areas
• Continuous support and enhancements UFT(QTP) test scripts on EPS applications
• Create or execute Web Services using SOAP/UI tool for enrollment data creation and UAT support
• Create and prioritizing defects, data quality issues using HP quality center

Confidential, Miami

Sr Test Engineer

Responsibilities:

• Involved reviewing Business requirements (BRD), System specifications (SRS) and design documents.
• Involved in Release support activities, test environment setup and test deliverables setup
• Create test strategies, test approach, test metrics and test plans
• Design test conditions and test cases using boundary, partition values, error guessing, negative flows to maximize test coverage
• Prepare Requirement traceability and Test coverage for each sprint /iteration
• Execute test cases for Smoke, Sanity, Integration, System, Functional, End-to-end and UAT phases
• Prepare test data executing SQL queries, SSIS workflows and PL/SQL store procedures
• Involved identifying Regression test cases and prioritize them for automation testing.
• Reconcile customer claims, client reports, and analyze root causes for discrepancies.
• Responsible for automating test cases using UFT/QTP for new features and integrated the scripts with master script.
• Well worked with Object Repositories, error handling, function libraries, descriptive programming, Regular expression and reporting features
• Involved developing Data driven fame work with Main driver, Sub Driver, supportive and common functions, external data interfaces
• Automate back end data validation using VB functions/Macros and Forms to validate business rules
• Verify and Validate conversion data integrity, transformation rules, mappings in stage and target which application is under test.
• Involved defect prevention meetings, risk analysis and mitigation, quality process improvements
• Performed Interface testing with external and internal systems using Web Services, FTP.
• Report defects, manage defects, and generate various daily/weekly reports using TFS/Clear Quest.
• Closely worked with business, data administrators, developers and clients
• Performed Root cause analysis, impact analysis, temporary fixes, mitigation plans and control reports
• Assist Business /Test Manager on test estimations, prioritize test cases and generate status reports
• Mentor and train new team members on testing process and application flows.

Confidential, Miami

Sr Test Engineer

Responsibilities:

• Leading offshore testing team and reporting to Business Manager at onsite
• Involved test strategies, test approach, test estimations, test plans and other test artifacts design and development
• Reviewing requirements(BRD), test strategy and responsible for developing detailed test plans for each sprint
• Involved creating UAT, System, End-to-end, Regression test cases and smoke checklist.
• Responsible for validating data integrity, processing claims on converted data from legacy application
• Reviewed data mappings, transformation rules between source and target systems
• Review design documents, business rules, data base designs and provide system or requirement gaps to stakeholders
• Reconcile conversion data at different level client, product, coverage, account and address discrepancies
• Execute Smoke, System, Functional, End-to-End and Regression test cases for each deployment.
• Prepare test data for each deployment and work with data administrators for environment setup.
• Run validations, to validate claims data integrity, business rules, mapping rules which application under test.
• Creating and tracking bugs using Quality Center and maintain various daily/weekly reports
• Responsible for designing automation frame work, identify test cases to be automated, co-ordinate tasks with script developers.
• Responsible for developing validation scripts in SQL to validate claim duration, payment amount and other functional areas.
• Responsible on coordinating release activities, test results and GO-No-go evaluation for approvals
• Performed various tasks security, IVR, disaster recovery, load testing, client/customer communications, XML files
• Used Web services to create enrollment data using SOAP/UI and perform SOAP services testing
• Played key role to perform root cause analysis, impact analysis on production issues, data fixes for immediate resolutions, and create CAPA for code fix.
• Support production release tasks on every month, schedule automation functional suite on internal and external applications.

Confidential, Woonsocket, RI

System IT Analyst

Responsibilities:

• Meetings with SME’s, and responsible to gather business requirements and develop use cases
• Played a key role design and develop financial, transactional reports for daily business operations
• Meetings with development team to review design documents and provide feed back
• Played a key role design batch sequence scheduling using Control-M tool
• Responsible to create test plan, and test supplement documents
• Create test scripts for functional, sanity, integration, system and regression test phases
• Responsible to execute functional, integration, system, regression and UAT test scripts
• Responsible to generate requirement traceability and test coverage using Quality Center
• Report and track defects using Quality Center, co-ordinate tasks with development team to fix defects
• Design claim transformation mapping documents, co-ordinate tasks with ETL developers, analyze ETL scripts and document ETL process
• Review ETL transformations like Source Qualifier, Normalizer, Router, Lookup, Aggregator, Expression and sequence generator and identify system or business gaps
• Perform ETL testing, validate source and target data with expected test data values
• Responsible for execute mainframe jobs to update legacy files
• Responsible for automation design frame work, identify test cases to be automated, co-ordinate tasks with script developers and script maintenance.
• Allocate work to offshore, co-ordinates tasks with developers, review the deliverables and quality processes.
• Meetings with SMEs (Subject Matter Experts) to resolve business queries or system gaps
• Analyze automation, functional, end to end and regression test results and assist Test Manager for release acceptance.

Confidential, OH

Developer

Responsibilities:

• Responsible for create functional requirement document (FRD).
• Responsible for identify process/functional gaps in legacy system.
• Responsible for create high level design document.
• Played key role develop reusable component design and coding
• Wrote COBOL, JCL programs and unit testing
• Created data sets, copy books, procedures
• System testing and performance testing for the developed components
• Regression test script design and execution
• Responsible for migrate the developed components to QA environment.

Confidential, PA

Developer

Responsibilities:

• Responsible for analyze the requirements and resolve requirement issue
• Responsible for crate impact analysis document for impacted components
• Responsible for create and review low level design document.
• Played key role develop reusable component design and coding
• Wrote COBOL, JCL programs and unit testing
• Created data sets, copy books, procedures, data base fields and screens
• System testing and performance testing for the developed components
• Regression test script design and execution
• Responsible for migrate the developed components to QA environment.