SUMMARY

• Over 8+ years extensive experience in QA testing of software systems in Web and Client/Server applications using Manual and Automated testing tools with leadership abilities and setting up testing environments.
• Skilled in determining system requirements and specifications for complex application development projects. Past experiences of leading and interacting with business teams, programmers and technical staff at all levels.
• Strong functional knowledge of the Airline/ Financial/ Banking /E - Commerce/infrastructure upgrades. In addition have outstanding business communication skills.
• Experienced in Product / Project Management, Business Risk Analysis, Vendor Management, Client Management.
• Expertise in requirement Analysis and Use Case development.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, EDM and Agile Methodology.
• Expertise in identifying and documenting critical requirements through analysis of the department’s workflow and information flow.
• Expertise with all stages of testing namely, Integration Testing and System Testing using automated test tools and User Acceptance Testing using manual tests.
• Performed Back End Testing manually using complex SQL Queries.
• Experience in developing XML requests for Web Service Testing and validate response XML.
• Expertise in performing end-to-end User Acceptance Testing (UAT).
• Extensive experience in implementing QA Methodologies, QA Metrics, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.
• Extensive experience in creating and maintaining the Traceability Matrix Via design documents and test cases and doing a Gap Analysis.
• Experience in preparing Sample and Test Data.
• Experience in working as an Interface between teams and be on point for guidance thru/at various levels.
• Strong analytical skills coupled with good communication and interpersonal skills.

TECHNICAL SKILLS

Tools: UFT(QTP), Selenium(Selenium RC, Selenium Web driver, Selenium Grid, Selenium IDE), Confidential ALM, SOAP UI

Languages: C/C++, HTML, CSS, Visual Basic, ASP.NET, J2EE

Microsoft Suite: Visio, Excel, Word, PowerPoint, Access, Outlook, Project

Operating Systems: Win 2003/2008/XP, Vista, Windows 8, Mac OS X

Databases: SQL, Oracle, Sybase, DB2

Other Tools: Adobe Photoshop, Adobe Premiere, Dream Weaver, TFS, Sharepoint

Domain Knowledge: Airline, Banking, Finance, E-commerce, Infrastructure and Health care management systems

PROFESSIONAL EXPERIENCE

Confidential - VA

Test Lead

Responsibilities:

• Mentoring of peer of 5 members for the deliverables
• Involved in the various releases on project in End-to End, Regression and Functional testing (In Planning and Execution phases)
• Estimate of the requirements based of testing scope
• Analyzing the Business and Technical requirements and keeping track of the new requirements
• Preparing the Requirement traceability matrix (RTM) document and Test Packages.
• Preparing the Test plan and test data request
• Preparing Query log for requirements for better understanding and to avoid any testing gaps.
• Fully collaborated with the team in activities (like preparing High Level Test Design & Detail Test Cases)
• Presenting/Conducting the Review (Internal & External Reviews) on the deliverables.
• Executing the Test cases and manage the Defects in Defect management tools Confidential ALM
• Created modules and uploaded test cases into Confidential ALM, linked with corresponding Requirements, pulled RTM and identified Gaps.
• Coordinating with the different application teams for any kind of issue escalation, data setup
• Defect analysis and resolution for live and system test defects.
• Track and report upon testing activities, including testing results, test case coverage, defect discovered and their status, etc
• Preparing the EOD status report all the execution track and send it to leadership during execution.
• Documenting, implementing, monitoring, and enforcing all processes and procedures as per the organization standard.

Environment: Confidential ALM, MS SQL, Microsoft Visio, MS Office Tools, UFT(QTP)

Confidential - Los Angeles, CA

Sr. Automation Engineer/Tester

Responsibilities:

• Involved in weekly meetings with Business Analysts to discuss the user stories accepted for the sprint
• Involved in writing the test cases based on user stories in Rally
• Creating the web service request test data based on the test cases
• Executing the Test Cases using SOAPUI and Confidential Service Test hosted on a Web Logic server and validating the responses from the web services
• Developed, implemented and performed QA manual test scripts.
• Developed, implemented and performed QA automated test scripts.
• Experienced in analyzing product requirements from a business and system perspective.
• Developed Test Plans, Test Cases of various Business applications, and complete familiarity with all phases of Software Development Life Cycle (SDLC).
• Experienced with supporting Test Cycles, compiling Test Status Reports, participating Defect Status meetings, Project Status meetings and interacting with Project Managers, Operations Teams and Engineers.
• Involved in design and development of keyword-driven automation framework using Selenium Webdriver.
• Proficient in different phases of testing: Integration Testing, System Testing, User Acceptance Testing, Load and Performance Testing and Regression Testing.
• Worked with program management, software development, operations management and end users to test and document projects and project enhancements.
• Defects are tracked using Quality Center and Rally
• Involved in Automating testing using UFT(QTP) and SoapUI
• Involved in storing, maintaining, and executing automated test cases from Quality center
• Attending daily scrum meetings to give a report on day to day activities.
• Analyzed and translated requirements and business design into Test Cases
• Actively interacted with the development team to fix critical bugs
• Functional testing of web services.
• Used and created SOAPUI scripts for Web Service Inspection, Simulation and Mocking, Functional testing, Load and Compliance testing.
• Analysis of test requirement and automation feasibility.
• Automate new features for reducing time and cost.

Environment: ALM, UFT(QTP), Quality Center, MS SQL, Java Web Services, Java, Oracle, BEA Web Logic, Confidential Service Test, Soap UI, TFS, Eclipse, Struts.

Confidential, PA

Sr.Quality Analyst /Tester

Responsibilities:

• Managed a team of 6 peer testers
• Participated in Design Phase, together with members of the Product team, developers, and DBAs
• Attended weekly meetings in order to address any new developments
• Created test cases and test plans based on business requirements and functional specs
• Developed strategies for ensuring complete test coverage of AUT
• Seeded test cases into Test Plan module of Quality Center
• Conducted meetings with QA Manager and members of Product team in order to receive approval on Test case coverage of requirements
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Smoke, Sanity and Usability tests
• Designed and implemented automated UFT(QTP) scripts for testing modules Disclosure Systems and its integration with Integration System.
• Performed Functional tests using Standard, and Text Checkpoints in UFT(QTP)
• Enhanced UFT(QTP) scripts by inserting conditional statements and checks in VB Script
• Further used VB Script to perform other tasks such as importing excel sheet into UFT(QTP) data table.
• Created XML schema for the xml file created by the Disclosure Systems and manually tested whether the XML file generated follows the Schema.
• Created and maintained PR reports throughout the testing procedure.
• Performed System, Compatibility, and Unit tests using UFT(QTP).
• Performed Positive and Negative tests manually.
• Parameterized UFT(QTP) scripts to run against multiple URLs
• Performed Back end testing by querying database using TOAD.
• Managed defects in Quality Center.
• Created the Functional Traceability matrix (Requirements Traceability Matrix) based on the test coverage from the Quality Center.
• Worked closely with the developers in order to promptly address open defects.
• Performed regression tests with UFT(QTP).
• Facilitated planning and strategy meetings for web service projects; collaborated with members of the test engineer team in implementing baseline standards for load and performance testing of re-use services.
• Participated in User Acceptance Testing
• Manually tested modules for compliance with functionality requirements.
• Used SQL Loader to automate the transfer of test data from flat file to database.
• Have the ability to withstand pressure from other managers and say no when quality in not good.
• Presented the result obtained during testing process

Environment: UFT(QTP), Quality Center, MS SQL, Jboss, AJAX, Java Web Services, Soap, Java

Confidential

Quality Analyst

Responsibilities:

• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge using Quality Center.
• Involved in writing Test Plan for the testing effort of the module.
• Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
• Designed and implemented automated regression tests using UFT(QTP).
• Maintained strong relationships with developers which helped in better execution of test plan.
• Conducted Functionality, testing during the various phases of the development of the application using UFT(QTP).
• Responsible for inserting Check points to verify Functionality of the application using UFT(QTP).
• Conducted regular meetings with developers for reviews and walkthroughs.
• Identified functionality and performance issues, including: deadlock conditions, database connectivity problems, and system crashes under load.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Performed smoke testing and Security testing.
• Done Security testing on the log on screen for members.
• Performed positive, negative testing and GUI testing.
• Enhanced Test Scripts using various utilities provided in UFT(QTP) such as checkpoints.
• Performed backend testing using Database Checkpoints in UFT(QTP).
• Inserted Checkpoints to check for broken links, standard properties of an object using UFT(QTP).
• Involved in verification process on a regular basis using checklists.
• Wrote SQL queries to Make, Append, Update and Delete tables
• Defined relationships of several tables from different modules
• Functional testing of web services
• Used Access Database to build queries
• Used Access Database for Filtering, Sorting Forms and Reports
• Analyzed and translated requirements and business design into Test Cases.
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction
• Provided results report concerning completeness and accuracy of the Online Web application
• Used Quality Center to create and Maintain Test requirements.
• Used Quality Center for bug tracking, reporting and analysis.
• Involved in documentation as to how to maintain and run scripts for future enhancements..
• Actively interacted with the development team to fix critical bugs.
• Involved in Configuration Testing.
• Involved in coordination between the automated testers, manual testers and system administrator for the precise scheduling of test runs.
• Used SQL to perform Back End testing on Database.

Environment: Microsoft Visio, RUP, MS Office, MS Project, SOAP, MS Power Point, Microsoft Access, Windows XP/ VISTA, SQL, Microsoft Office Share point Server, Office Share point Designer, Oracle 9i/10g and Toad, Java.

Confidential, San Jose, CA

Quality Assurance Intern

Responsibilities:

• Analyzed the customizations and personalization of the system.
• Gathered requirements, created the Test Plans and Cases with focus on the functional and regression testing.
• Created test data or making sure that it exists before the test execution begins.
• Coordinated and performed Test execution.
• Batch testing development and execution and done analysis of batch works
• Functional/Regression testing across all possible platforms and identify programming issues
• Participated in code reviews and technical design/specifications
• Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
• Performed Manual Back-End testing to check whether the data displayed in the GUI front end report format matches with the particular data in the original database.
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes

Environment: QC, SQL, Web sphere Application Server, Oracle 9i/10g and Toad.