SUMMARY

• Around 8 years of professional IT experience as a Quality Assurance Analyst
• Extensive expertise in planning, coordinating and performing functional testing, Regression testing, User Acceptance testing, Exploratory testing, GUI testing, Usability testing, and End to End testing across all levels of test within a project.
• Extensive hands - on in manual and automated testing of applications using selenium and Java, Gitlab, SubVersion (SVN) Confidential all levels of test across multiple browser platform.
• Expertise in Serenity BDD - Using gherkin to write test cases and automate them using Jbehave.
• Experience in Using Scrum methodologies to develop off the shelf product and create Continues delivery of the product features and enhancement.
• Strong experience in mobile and device testing on iOS, android and windows platform.
• Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, and Selenium GRID), JUnit, Testng, Eclipse, ATU reports and preparation of automation test Framework
• Proficient in using testing tools such as Test link, Trac, Quality center, JIRA, Rally, TIMS, TFS, Clear quest for web and client server applications.
• Worked onweb servicestesting usingSOAP UI 5.0, Apache CXF Framework and use Groovy Script to automate web services
• Excellent business writing skills in functional requirements, business requirement documents, system requirements document, systems design specifications, use cases, sequence diagrams, component diagrams, use case diagrams, activity diagrams and system requirement change requests.
• Strong experience in test metrics and reporting.
• Experience on Tealeaf tool and Business object tool using them to perform customer experience analysis.
• Experience in performance testing using Virtual generator and HP Load runner tool.
• Good knowledge of web technologies likeweb services, SOAP, REST,XML, HTML, Style Sheets.
• Experience in Junit test framework, maven and Jenkins.
• Strong expertise in Software development life cycle (agile, extreme programming, scrum methodologies, waterfall & other SDLC methods)
• Experience in using My SQL, Postgres DB, executing SQL queries and identifying, developing test conditions and test data.
• Proficient in using MS office extensively (word, excel, Visio, power point) for analysis, presentation and documentation throughout the project.
• Expertise in quality assurance techniques for client-server and web based business applications, software analysis, design and development spanning all phases of Software development life cycle.
• Excellent analytical skills coupled with presentation and self-organizing skills, assertive and a committed team player.
• Excellent written and verbal communications skills.

TECHNICAL SKILLS

Requirement Management Tools: Test link, Quality Center, TIMS, HP ALM 11,TFS,MS Visio

Defect Tracking Tools: Trac, QC, Rally, Clear Quest, Bugzilla, JIRA

SDLC Methods: Agile, Scrum Methodologies, Waterfall, V Model

Web Services testing tool: SOAP UI 5.1.3

Languages: Java, VB, HTML, SQL, XML, JavaScript, CSS

User interface design tool: HTML/CSS, Photoshop, Visio

Databases: MS Access, SQL Server 2005/2008, My SQL, Pgadmin tool

PROFESSIONAL EXPERIENCE

Confidential, Bloomington

Quality Assurance Analyst

Responsibilities:

• Worked on Product Releases to develop off the shelf product and create continues delivery of the product features and enhancement.
• Worked on TDD and Serenity BDD - Created test cases using Gherkin to discuss status of requirements currently in development and testing phases and automated test cases using Jbehave.
• Created and Executed Selenium Automation Script and Java, using Spring Tool, Junit, Gitlab, SubVersion\SVN.
• Worked on creating Automation framework.
• As test team lead, coordinated both offshore and onshore resources (team size 12) to get execution and test designing work completed on or before time.
• Participated in daily Stand up -Scrum meetings with product team (product owner and development teams).
• Using Scrum Methodologies to work on Sprint by Sprint development and testing ( using Manual and Automation Gherkin scenarios )
• Worked on gathering test data based on test scenarios for test and Dev team, Utilizing Agent and Customer Web services and DB to mine required testdata and share with the team members.
• Explore and analyze datasets with tools like Excel and consolidated them to be used across different Product teams.
• Worked with centralized Test Data teams and environments to provide project better test data for execution using Insurance domain Knowledge and production issues.
• Gained Knowledge on Application architecture and created System Under test diagram to reflect application flow to be used for analyzing the testing work and Risk assessment using MS visio tool.
• Participated in Sprint meetings\Retrospective meetings with project team.
• Worked on implementing client’s approach of engaging test early in project and provide better results on test deliverables by adding Test presence from story Grooming or Feature identifying process.
• Worked with Project leadership to ensure transition of Test team from Scrum fall\waterfall methodologies to BDD and Continuous delivery using Scrum Methodologies.
• During execution, gathered different test metrics and presented to leadership to help them understand efforts provided by test team during different levels of project.
• Provided test deliverables like test plan, test approach document, traceability matrix and evidence of test documents.
• Worked on documenting test cases during requirements, analysis and design phases.
• Worked on becoming Application\Domain SME in small time frame and performed test tasks independently from backlog creation to delivering of capability.
• Supported performance and accessibility testing teams with application functional knowledge during execution.
• Involved in different levels of test effort like integration testing, regression testing, stakeholder testing, user acceptance testing and implementation testing in different test environments.
• Created a robust Regression test suite, with different versions of application and performing testing based on different active application versions.
• Gather backend knowledge on web application Architecture and performed web services testing using SOAP UI tool and automate the soap UI test suits using groovy scripts.
• Worked on understanding digital experience and insights to influence the overall customer experience and provided inputs to improve customer experience.
• Also Collaborated with SMEs, technical architect and business architect to explain digital customer experience with respect to functional requirements.
• Worked with different consumers within organization to integrate with the capability under development so as to release the integrated product within time frame.
• Gain understanding of client applications on mobile platforms such as iOS and android platforms and performed web app testing in them.
• Used perfecto tool to perform execution and provide more coverage on different types of devices and operating systems.
• Performed browser testing (Firefox, Chrome, IE 11, and Mac safari) based on web application support requirements.
• Followed up with business for defect / requirement related issues, identify, classify and add more information to better track defect.
• Worked on non-functional requirements, design of test cases and execution using Nonfunctional test tool.
• Knowledge transfer was provided to onshore \offshore team and worked on creating one stop documentation for new team members.
• Coordinated with test and development teams across different time zones.
• Used Splunk tool to gather error logs details for testing results and Business team to work on Production issues, so as to provide break fix implementation.

Confidential, Orlando

Quality Assurance Analyst

Responsibilities:

• Working as Business Analyst for analyzing customer experience using IBM tealeaf, performing research to assist in development of project scope, define requirements, and propose changes depending on Analysis report.
• Analyzed and prioritized user and business requirements of Billing and Payments feature for Myatt Web and Mobile Applications.
• Participated in daily SCRUM meetings with QA and Development teams to discuss status of requirements currently in development and testing phases.
• Designing application and reporting prototypes (mock-ups) by using MS Visio and PowerPoint.
• Supporting test and design team for requirement clarifications throughout life cycle of the project.
• Involved in writing test plan and documenting test cases during requirements, analysis and design phases.
• Assist UAT Business Lead in detailed coordination for identification of, and coordination with, PMO/ Project Managers, UAT resources, QA, DBA, and development teams.
• Support UAT team in conducting various tests for internal and external facing web applications.
• Worked on understanding Digital experience and insights to influence the overall customer experience and provided inputs to improve customer experience.
• Collaborated with Subject Matter Experts, Technical Architect and Business Architect to explain Digital Customer experience with respect to Functional Requirements.
• Performed functional, Ad hoc and Usability testing, for all core functions of Mobile and Client -server application.
• Thorough knowledge of mobile platforms such as Android, iOS and Windows Platforms and performed App testing in Mobile and Devices.
• Tested application under different networks and Internet speeds including while onEDGE, 3G, 4G, LTE and Wi-Fi.
• Tested application oniPad, iPhone, Android devices and tabs when operating system was unveiled and made sure application was enhanced to be compatible withdevices.
• Used agile methodology during project life cycle and ascertained deliverables on a per sprint basis.
• Follow up with UAT users for defect / requirement related issues, identify, classify and add more information to better track defect.
• Worked as QA test analyst performing tasks as test plan creation, execution and co-coordinating with team members.
• Reported defects using Quality Center, JIRA and discussed details with project managers completing defect life cycle.
• Involved in establishing scope, traceability, and test scenarios.
• Involved in different levels of test effort like Integration testing, Regression testing, Stakeholder testing, and User Acceptance testing.
• Understanding and performing validations on production and pre-production environment as Production Validations tester.
• Good understanding of Splunk tool.
• Co-coordinating with test teams and Development teams across different time zones for information required to fix defect.
• Working on Red hats /Patch release and builds for defects going for immediate fix.
• Working on Business object tool to create edit and run Reports and analyzing Error Codes Counts and to create a brief report on customer Experience.
• Hands on experience in IBM Tealeaf and customer experience analytics, Searching out Active and complete sessions and analyzing sessions
• Trained on performing root cause analysis of defect using IBM tealeaf tools, Server information and Database information’s.
• Good understanding of Telecom Domain.
• Effective Confidential working in a geographically diverse work culture and have excellent written and verbal Communication skill.

Confidential

Software Tester

Responsibilities:

• Actively involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing and usability testing according to the application complexity and test requirements.
• Created a detailed Functional Test Plans, Test Cases, and Test Scripts for different modules in the application according to the Business Requirement Documentation.
• Designing application and reporting prototypes (mock-ups) by using MS Visio and PowerPoint.
• Supporting test and design team for requirement clarifications throughout life cycle of the project.
• Involved in writing test plan and documenting test cases during requirements, analysis and design phases.
• Analyzing Test Basis for Technical requirements and Functional specifications documents and developing test cases to cover overall quality assurance testing Using Agile Methodologies.
• Attended Scrum meetings and Participated in Sprint teams.
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages.
• Created VBA programs to automatically update Excel workbooks, encompassing class and program modules and external data queries.
• Interacted with Business subject matter experts, Business Analysts, System Analysts and gather current system documentation for Test Strategy Planning
• Coordinated and Communicated with Onsite/Offshore Team regarding work assignments and status updates.
• Developed test cases using Automation tool Selenium and checked the functionality of the application.
• Designed SQL Queries for testing and report generation according to the provided specifications. Simple to Complex techniques are used in deigning these queries including but not limited to Joins (inner and outer), sub-queries, correlated queries and inbuilt database functions.
• Proficient in exploratory testing for application.
• Excelled in finding, documenting and reporting bugs,errors, interoperability flaws and other issues within proprietary software applications.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects)
• Involved in documenting the test cases and test results and provided the management with Test and performance reports. Also participated in design walkthroughs and meetings with BA and other members
• Developed User-Acceptance Test Cases and assisted users in conducting UAT to ensure that high quality standards are achieved Confidential all times for all software releases.
• Performed End to End testing of the application on DEV and QA Environments, user acceptance testing (UAT) with development, testing and management teams for production signoff.
• Conducted Knowledge Transfer and Training Sessions for new Team Members and created documentation for training and Help Desk teams.

Confidential, San Jose

QA Analyst

Responsibilities:

• Actively involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing and usability testing according to the application complexity and test requirements.
• Created a detailed Functional Test Plans, Test Cases, and Test Scripts for different modules in the application according to the Business Requirement Documentation.
• Analyzing Test Basis for Technical requirements and Functional specifications documents and developing test cases to cover overall quality assurance testing Using Agile Methodologies.
• Attended Scrum meetings and Participated in Sprint teams. .
• Interacted with Business subject matter experts, Business Analysts, System Analysts and gather current system documentation for Test Strategy Planning
• Coordinated and Communicated with Onsite/Offshore Team regarding work assignments and status updates.
• Developed test cases using Automation tool Selenium and checked the functionality of the application.
• Manage information for many users on networks to communicate, collect, and share database documents following a client /server model using Lotus Notes
• Designed SQL Queries for testing and report generation according to the provided specifications. Simple to Complex techniques are used in deigning these queries including but not limited to Joins (inner and outer), sub-queries, correlated queries and inbuilt database functions.
• Proficient in exploratory testing for application.
• Excelled in finding, documenting and reporting bugs,errors, interoperability flaws and other issues within proprietary software applications.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects)
• Involved in documenting the test cases and test results and provided the management with Test and performance reports. Also participated in design walkthroughs and meetings with BA and other members
• Developed User-Acceptance Test Cases and assisted users in conducting UAT to ensure that high quality standards are achieved Confidential all times for all software releases.
• Performed End to End testing of the application on DEV and QA Environments, user acceptance testing (UAT) with development, testing and management teams for production signoff.
• Conducted Knowledge Transfer and Training Sessions for new Team Members and created documentation for training and Help Desk teams.
• Demonstrated methodical, detail-oriented and thorough approachto all assignments while adhering to compressed timelines. Completed all assignments on or ahead of schedule.

Confidential

QA Engineer

Responsibilities:

• Conducted Regression Testing on various builds of the application and reported the defects to the developers using Quality Center for the bug fixing and tracking.
• Performed Positive Testing, Negative Testing, Sanity Testing, Smoke, Exploratory, Functionality, Regression, System, End to End testing, Integration and Black Box Testing during various phases of the application development
• Performed extensive automated testing of applications functional testing, integration testing, System testing and regression testing.
• Created the Test Cases on various features manually.
• Worked closely with the QA Lead to discuss major activities, scopes and milestones in the QA life cycle.
• Performed Functional, System and Regression Testing on various Platforms and Web browsers.
• Performed Redline testing using Firebug, Zoom and Caliper tool.
• Performed Localization Testing (Japanese, Arabic, Chinese language)