SUMMARY

• Having 11 years of professional work experience in User Acceptance Testing, System Testing, Business Analysis, Design and Development using Web based and Client/Server applications with strong business understanding knowledge of Mortgage, Telecommunications, Insurance, Financial and Web based projects.
• Key expertise includes testing and debugging Applications both manually and with automation. Proficient in Black box testing, Gray box testing, Security testing, Integration testing and Functional testing.
• Experienced in Analyzing, Preparing and Executing Test Cases, Procedures for Stand - alone, Client/Server, Database and Web based Applications which include various technologies like Java, J2EE, .NET, and Mainframe technologies.
• Experienced in all phases of Software Development Life Cycle with thorough understanding of various phases like Requirements, Analysis, Design, Development and Testing.
• Well versed in analyzing the Business Requirements, preparing Test plans, Test cases according to the business logic and using technical design documents, specifying testing overview, approach, strategy, scope, roles and responsibilities.
• Well versed with System testing, Integration testing, Functional testing, Regression testing, User Acceptance, Black Box and Gray Box testing.
• Experience in creating Test strategy, Test plan, Estimating QA tasks, Tracking QA progress, assisting QA Managers in improving QA process.
• Proficient in all cycles of Test Life Cycles from test planning to defect tracking.
• Experience in preparing Requirement Traceability Matrix, Test data requirements, Test strategy and creating detailed Test reports.
• Experience in Tracking Defects, Preparing Defect Matrices, Creating Defect Summary Reports and follow-up issues to completion.
• Extensive testing using HP tools: WinRunner, Unified Functional Testing (UFT/QTP), Selenium, and ALM (HP Quality Center).
• Experience in testing Functionality and GUI using UFT, beginning from recording, enhancing the scripts using Conditional and Looping statements, Parameterization of the data, creating Check points, creating Output values, using Regular Expressions, separating part of scripts in to Actions and playing back the scripts, debugging, executing and analyzing the results.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica graphs.
• Hands-on experience in developing, debugging, updating, creating function libraries, APIs, and executing the automation scripts with UFT, and WinRunner.
• Experience in Web Services, RESTful, Service Oriented Architecture (SOA), Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), Extensible Markup Language (XML).
• Experience in testing Web Services using SOAP UI and SOAP Scope tools.
• Good working knowledge on AGILE and Waterfall SDLC methodologies.
• Extensive experience in writing SQL queries using TOAD and AQT (Advanced Query Tool).
• Thorough understanding of SQL, PL/SQL, SQL Server 2005, DB2 and MS Access and Oracle databases on Unix and Windows platforms.
• Experience in using Test Management and Bug Reporting tools such as Quality Center, Clear Quest, and CMIS.
• Ability to work with minimal direction, taking concept to analysis and potentially leading QA through development, debugging, testing, defect documentation, regression and conclusion.
• Excellent interpersonal and communication skills.

TECHNICAL SKILLS

QA Testing Tools: UFT (QTP), Selenium, WinRunner, ALM (Quality Center), SOAP Scope, SOAP UI, MS Office

Languages: Java, C, C++, XML/XSL, SQL, PL/SQL, Visual Basic, ASP, TSL, COBOL

Mainframes: JCL, CICS, DB2

RDBMS: Oracle, DB2, SQL Server, MS Access

Tools: and Utilities: TOAD, AQT

Application Servers: Web Server, Tomcat

Operating Systems: UNIX, Windows

Reporting Tools: Business Objects, ETL/Informatica, Crystal Reports, Oracle Reports

Internet Tools: HTML, JavaScript, VBScript, JSP, XML, ASP, .NET

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Sr. UAT Tester

Responsibilities:

• Gathered and Analyzed Business Requirements and identified related tables and fields in Source and Target Databases from DOORS/Rally.
• Participated in Requirement & Technical solution specifications review meetings to understand the application and functionality.
• Participated in AGILE meetings like daily Status Reports, Defect Meetings, Grooming, Planning and Retro sessions.
• Prepared Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases.
• Developed Test Cases for WSDL testing and Rules validation testing on the functionality of the application.
• Involved in Internal and External review meetings with BA team to get approval for designed Test cases for each sprint.
• Prepared Test Plan and executed tests using HP ALM/Quality Centre, and reported defects using Rally.
• Worked with BA and Development teams to better understand the system functionality with a view to improve quality.
• Collected various types of Loan data, prepared test data and sent Requests to SOAP Web Services and verified Responses in the form of XML messages to evaluate designed Rules.
• As a part of E2E testing sent many types of loan requests to other applications like NPV, SIR and DARTS, verified the Responses and Data flow from system to system.
• Verified the transaction logs in CLE application, as a part of issue troubleshooting and E2E testing.
• Validated the data consistency in Transaction and Reporting databases with reference to XML Request and Response results.
• Created and used SOAP UI APIs and UFT / QTP Web Services Wizard for progression and regression testing, inspecting WSDL files, generating SOAP envelopes, and automating or accelerating large quantity of XML Requests and Responses.
• Performed Selenium IDE for testing few modules functionality and thoroughly tested UFT/QTP automation scripts those are converted to Selenium.
• Worked on creating and updating the ERG spreadsheet to calculate and validate calculations.
• Created and uploaded System Configuration value files into System via FTP Portal and validated the data in response files and verified the data consistency in Database.
• Performed Batch testing with sending bunch of loan requests in one XML file and validated the data in response file and verified the data in Database.
• Prepared and executed Regression test suit for testing the existing functionality of the Application for each release.
• Extensively created and used SQL queries to verify data consistency in the backend using TOAD.
• Performed Daily, Weekly, Monthly, and Quarterly Reports testing on Business Objects and validated the same data in the Database.
• Communicated test progress, test results, and other relevant information to team lead / manager daily.
• Developed and established Quality Assurance measures and testing standards for the new functionality and/or enhancements to existing application throughout the lifecycle.
• Involved in daily Defects Meetings with Developers and Business Analysts and explained them about the issues.
• Assisted in the development of change control processes, practices, and guidelines for new and existing functions of the application.
• Supported to VIT team on testing analysis and helped to Vendors to get knowledge on application.

Environment: UFT/QTP, Selenium, HP ALM/Quality Center, SOAP UI, DOORS, Rally, Web Services, XML Spy, SMDU Java Client / Tool, SQL, TOAD, SharePoint, Java, TIBCO, XML, Web logic, Oracle, Putty, UNIX, Windows.

Confidential, Mclean, VA

Sr. UAT Tester

Responsibilities:

• Gathered and Analyzed Business, Functional, Technical and UI (User Interface) requirements of the project/release from DOORS and SharePoint.
• Involved in the requirements and design phases to ensure comprehensive test coverage for applications and interfaces.
• Provided retro-actively for existing applications.
• Participated in design reviews and test case reviews to ensure scenarios accurately capture business functionality.
• Worked closely with developers and support teams to build software to match requirements through deployment and maintenance phases of projects.
• Developed test plans and detailed functional and usability test cases for each deliverable of the software and project implementation services.
• Developed Test Cases for Loan Prospector, Risk Assessment, and Purchase Eligibility Rules validation testing on the functionality of the application.
• Executed and validated test cases for Loan Prospector, Risk Assessment, and Purchase Eligibility (EDS) Rules for all phases of the testing lifecycle.
• Thoroughly involved, created plug-in sheets and tested calculations for LP, RA, and PE services.
• Developed and maintain a repository of regression test cases.
• Performed Batch testing with sending bunch of loans in one XML file and validated the data in response file and verified the data in Database.
• Thoroughly tested the LQA reports, and LQA/ULDD results exports.
• Worked with the QA Lead to analyze and write test standards, procedures and reports.
• Utilized a defect tracking system to record, report, and track issues.
• Verified and revalidated System Test team logged defects in UAT environment.
• Involved in Positive Testing, Negative Testing, and Boundary Testing.
• Proactively reported test status and issue escalation in a timely manner.
• Communicated with various team members and/ or divisions on researching issues/ defects or replicating issues/ defects.
• Participated in AGILE meetings like daily status reports and defect meetings, Grooming and Planning sessions etc.
• Actively created smoke test plans and executed smoke test cases for each release Production deployments.
• Supported in creating the customer demo data files for CTE environment.

Environment: HPQC, DOORS, XML Spy, Notepad++, SOAP UI, SQL, SQL Developer, SharePoint, Java, J2EE, HTML, XML, Web logic, Oracle, Putty, UNIX, Windows 7, Mainframes.

Confidential, Mclean, VA

Sr. UAT Tester

Responsibilities:

• Gathered and Analyzed Business, Functional, Technical and UI (User Interface) requirements of the project/release from DOORS and SharePoint.
• Involved in the requirements and design phases to ensure comprehensive test coverage for applications and interfaces.
• Participated in design reviews and test case reviews to ensure scenarios accurately capture business functionality.
• Worked closely with developers and support teams to build software to match requirements through deployment and maintenance phases of projects.
• Developed test plans and detailed functional and usability test cases for each deliverable of the software and project implementation services.
• Thoroughly involved, created plug-in sheets and tested calculations and rules in Selling System.
• Developed and maintain a repository of regression test cases.
• Performed Batch testing with sending bunch of loans in one XML file and validated the data in response file and verified the data in Database.
• Worked with the QA Lead to analyze and write test standards, procedures and reports.
• Utilized a defect tracking system to record, report, and track issues.
• Verified and revalidated System Test team logged defects in UAT environment.
• Involved in Positive Testing, Negative Testing, and Boundary Testing.
• Proactively reported test status and issue escalation in a timely manner.
• Communicated with various team members and/ or divisions on researching issues/ defects or replicating issues/ defects.
• Actively created smoke test plans and executed smoke test cases for each release Production deployments.

Environment: HPQC, DOORS, XML Spy, Notepad++, SOAP UI, SQL, SQL Developer, SharePoint, Java, J2EE, HTML, XML, Web logic, Oracle, Putty, UNIX, Windows 7, Mainframes.

Confidential, Herndon, VA

UAT Tester

Responsibilities:

• Gathered and Analyzed Business Requirements and identified related tables and fields in Source and Target Databases from DOORS.
• Participated in Requirement & Technical solution specifications review meetings to understand the application and functionality.
• Prepared Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases.
• Developed Test Cases for WSDL testing and Rules validation testing on the functionality of the application.
• Involved in Internal Reviews with our team and External review meetings with BA team to get approval for designed Test cases for each release.
• Prepared Test Plan and executed tests using HP Quality Centre, and reported defects using Clear Quest.
• Worked with BA and Development teams to better understand the system functionality with a view to improve quality.
• Collected various types of Loan data, prepared test data and sent Requests to SOAP Web Services and verified Responses in the form of XML messages to evaluate designed Rules.
• As a part of E2E testing sent many types of loan requests to other applications like NPV, OM and DARTS, verified the Responses and Data flow from system to system.
• Verified the transaction logs in CLE application, as a part of E2E testing.
• Validated the data consistency in Transaction and Reporting databases with reference to XML Request and Response results.
• Used QTP Web Services Wizard tool for testing, inspecting WSDL files, generating SOAP envelopes, and automating or accelerating large quantity of XML Requests and Responses.
• Performed the Data Driven Testing and validated the test results with QTP.
• Used SMDU Java Client tool to submit the XML requests/messages and validated rules and calculations in the response files.
• Created and uploaded System Configuration value files into System via FTP Portal and validated the data in response files and verified the data consistency in Database.
• Performed Batch testing with sending bunch of loan requests in one XML file and validated the data in response file and verified the data in Database.
• Prepared and executed Regression test suit for testing the existing functionality of the Application for each release.
• Extensively created and used SQL queries to verify data consistency in the backend using TOAD.
• Performed Daily, Weekly, Monthly, and Quarterly Reports testing on Business Objects and validated the same data in the Database.
• Communicated test progress, test results, and other relevant information to team lead / manager daily.
• Developed and established Quality Assurance measures and testing standards for the new functionality and/or enhancements to existing application throughout the lifecycle.
• Involved in daily Defects Meetings with Developers and Business Analysts and explained them about the issues.
• Assisted in the development of change control processes, practices, and guidelines for new and existing functions of the application.
• Participated in developing, distributing, and coordinating in-depth end-user reviews for modified and new functionality of the application.
• Verified and revalidated System Test team logged defects in UAT environment.
• Created modules and uploaded test cases into DOORS from Quality Center, linked with corresponding Requirements, pulled RTM to identify the Gaps.
• Involved in Positive Testing, Negative Testing, and Boundary Testing.

Environment: QTP, VB Script, Quality Center, DOORS, SOAP Web Services, XML Spy, SOAP UI, SMDU Java Client, Clear Quest, SQL, TOAD, SharePoint, Java, Business Objects, TIBCO, HTML, XML, Web logic, Oracle, Putty, UNIX, Windows XP.

Confidential, Philadelphia, PA

QA Analyst

Responsibilities:

• Analyzing Business Requirement Documents and identified related tables and fields in Source and Target Databases.
• Preparing Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases.
• Participated in Business Analysis, Requirement Analysis and Data Analysis meetings.
• Worked with development and BA teams to better understand the system functionality with a view to improve quality.
• Created many types of Internet, TV, Phone and Double / Triple Bundled customers with selecting different types of features like FiOS Internet, H.S.I Internet, FiOS TV, Direct TV, Video On Demand (VOD), FiOS Digital Voice, Standard Calling Plans and verified the order status and flow in deferent systems.
• Verified the functionality of ordering system and thoroughly validated Bill View and Bill Pay functionalities for www. Confidential .com Retail and Business customers Ordering system.
• Extensively involved in E2E testing to verify the data flow and data validation in each system like SSP, COFEE, GB.COM, GoFlow, and SPOT for Data, Voice, and Video customers.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica graphs.
• Supported the extraction, transformation and load process (ETL) for a Data Warehouse from their legacy systems using Informatica.
• Worked on ASR (Access Service Request) Ordering system to verify Pre-Order, Order, Post-Order functions.
• Involved in testing of Set Top Boxes, Digital Media devices like routers, cable modems functionality before and after migration to Frontier Telecom.
• Thoroughly tested behavior of the application and functionality of the Home Devices with HDMI cable, Component cable, Composite and S-video cables.
• As a part of transaction testing, extensively used SQL queries to verify database table in the backend using TOAD.
• Performed Data Validation of the data flow from front-end to back-end using SQL queries.
• Tested the reports execution, which are generated from UNIX Shell scripts and verified the Daily and Monthly Billing feeds during Cronjobs execution in UNIX boxes.
• Reported and tracked defects using Quality Center and CMIS (Defect tracking tool).
• Communicated test progress, test results, and other relevant information to the manager.
• Maintained Test Metrics like Root Cause Reports, S-Curve Reports related to no. of defects per each release, latest test results information and reported to BA/Dev teams.
• Coordinated with Development and BA teams to resolve the defects and close them.
• Involved in Regression, E2E, UAT, and Production/Implementation test cycles.

Environment: Java, J2EE, ETL, Informatica, HTML, XML, Oracle, Quality Center, Excel, VB Script, Toad, Windows, MS Office, Putty, and UNIX.

Confidential, Cedar Rapids, IA

QA Analyst

Responsibilities:

• Involved in preparing test strategies, verification & validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases with following Agile methodology.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Worked with other development team members to better understand system functionality with a view to improve quality.
• Developed and established Quality Assurance measures and testing standards for the new functionality and/or enhancements to existing application throughout the lifecycle.
• Created many types of Business customers and provided locations, telephone numbers, and Voice mail access.
• Extensively involved in testing of functionality of Application Server and Network Servers.
• Verified and validated all Voice Mail features and various types of Voice Mail options for various types Subscribers in Linux environment.
• Worked on multiple projects performing QTP team testing and script writing.
• Used QTP to develop the test scenarios in different testing regions and to record, to play and to manipulate the test cases for Integration and Functional testing.
• Debugged automated scripts and Enhanced with Checkpoints, Functions, Parameterization and Synchronization points in QTP scripts
• Involved in Test Automation Framework to create new Automation Tests and to convert manual tests to Automated Tests.
• As a part of transaction testing, extensively used SQL queries to verify database table in the backend using AQT / TOAD tools.
• Performed Web Services testing during a part of Interface / E2E Testing to verify data flow from one Application to another Application.
• Used SOAP UI tool for Web Services testing, inspecting WSDL files, generating SOAP envelopes, and automating or accelerating many other common XML development tasks encountered when developing Web-Service enabled applications.
• Performed Data Validation of the data flow from front-end to back-end using SQL queries.
• Verified and Compared XML files after Bug fixes during Web Services Application Testing and identified changed Specifications, Requirements, Project Change Requests etc using WinMerge.
• Tested the reports execution, which are generated from UNIX Shell scripts and verified the Daily and Monthly Billing feeds during Cronjobs execution in VITRIA, JRUN, and ND UNIX boxes with the help of PuTTY TerminalEmulator.
• Reported tracked defects with reference to severity and types using Quality Center.
• Coordinated with Development and Test teams to resolve the defects and close them.
• Involved in all types of testing cycles (Functional, System, Regression, E2E, UAT, IST and Production/Implementation)
• Involved in Production Planning and Implementation check list meetings / reviews.

Environment: J2EE, JavaScript, HTML, XML, Weblogic, Oracle, QTP, VB Script, Quality Center, SOAP UI, WinMerge, AQT, Toad, SharePoint, PuTTY TerminalEmulator, Windows XP and Linux/Unix.

Confidential, Columbus, OH

QA Tester

Responsibilities:

• Reviewed Business Requirement Documents and the Functional specifications
• Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents
• Created Test plan, Test Design and responsible for implementation of Test cases as Automated Test Scripts
• Developed test cases to perform Manual and Automated testing on the application.
• Designed detailed test cases based on design documents, UI wire frames and test specifications.
• Developed test scripts on application using QTP to perform regression and functional testing.
• Inserted GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints in QTP using VB Script.
• Validated Frontend screens related to deferent types of Policies, Coverages, Ratings, Forms, Billing related screens etc with QTP
• Performed data driven testing and validated the test results.
• Worked with Oracle for testing database integrity using TOAD tool.
• Created various User Defined Functions for script enhancements and to verify the business logic.
• Reported bugs using Quality Center.
• Handled exceptions during Execution using inbuilt exception handling and created various exception handlers using complied module.
• Involved in testing the applications of Resolute Professional Billing system.
• Managed the overall testing effort, including coordination of Testing personnel and Test Lab resources.
• Validated the data by using SQL extensively
• Analyzed the Results and provided key metrics to the management.
• Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Quality Center.
• Involved in Positive data Testing, Negative data Testing, and Boundary Testing
• Developed and maintained test Data Matrix, Test Case Library and reported test status to Manager.
• Created the Quality Assurance documentation, streamlined processes and reported technical problems to technical team.

Environment: QTP, Quality Center, Windows XP, Linux/Unix, Java, J2EE, ETL, PHP, XML, HTML, Oracle, Weblogic, VB Script, TOAD, SQL