SUMMARY

• 8 years of Experience in Manual testing and in automation tools includes experience in all phases of SDLC including Analysis, Design, Development and Software Quality Assurance and Software Testing of Salesforce.com, Cloud Based, Web - based, Client-server and Unix based applications.
• Having 4+ years of Client facing experience, worked as Onshore QA Lead and Test Lead with cross cultural teams at client location in USA.
• 2+ Years of Experience in testing CRM Salesforce.com application in a large Telecommunication Industry.
• 4 years of extensive experience in testing UNIX based applications in a Telecommunication large industry.
• 8 Years of Experience in Agile Development process with Iterative, Scrum methodologies.
• Expertise in QA Consulting with Pre sales and Project Management activities.
• Extensive experience in Web applications, Web Services and client/server applications.
• More than 2 years of Consulting Experience in execution of automated regression test cases in Salesforce. Complications using Selenium.
• Expertise CRM domain knowledge in Order Management.
• Experience in Selenium tool for Sales force automation.
• Played Onsite QA Lead responsibility at Business transformation programs for 4 years for Telecomm& Insurance clients by managing functional and automation QA teams.
• Expertise in QA Test Management using HP ALM11.0 Quality center& Microsoft Test Manager from requirements to release management
• Handled and Managed enterprise level business transformation programs with large team size
• Good working knowledge in Onshore and offshore development model, CMMI Level 5 practices.
• Skilled at analyzing the existing process, evaluating the areas of improvements and accordingly implementing process improvements based on the business and test methodologies to increase the Test efficiency.
• Expertise Test Scripts, GUI testing, Functional testing, Integration testing, System testing, Regression Testing, End to End testing methodologies.
• Excellent proficiency in Testing life cycle, Testing types, Levels, Techniques & Testing related artifacts.
• Good Communication, analytical & logical reasoning abilities, combined with excellent Team-Building and inter-personal skills.

TECHNICAL SKILLS

Testing Tools: ALM /Quality Center, Rally, Caliber, Soap UI, Para Soft, Putty, Citrix, VMware, Selenium

Environment: Tools: Salesforce.com, Unix, GUI testing

Work Flow Tools: MS-Excel, MS-Word, MS-Power Point

Languages: JAVA, SQL, PL/SQL, C, Shell Scripting

Web Servers: Apache‘s Tomcat, Web logic, App Server, Web Sphere

Web Technologies: HTML, XML

Databases: Force.com, Data Loader, SQL Server, Mysql

Operating Systems: Windows 9x/NT/2000/XP/Vista/win7/win8, UNIX, Linux.

CRM: Salesforce - Portal, Sharing Rules, Groups, Workflows, Integration with other websites, Mobile and Salesforce apps, Sales and Service Cloud.

Methodologies: Waterfall, Agile (Scrum)

PROFESSIONAL EXPERIENCE

Confidential, Littleton, CO

QA Lead/Test Lead

Responsibilities:

• Involved in all the phases of Iterative methodology (Agile) and played vital role in SCRUM Process
• Analyzed business and functional requirements and Created Test plan based on Testing Goals.
• Involved in preparation & execution of Test plan, Test Conditions and Test Cases manually.
• Prepared Test data for interpreting the positive/negative results; Involved in preparation of Test Data used to test the Key Functionalities in Latest Builds.
• Determined the Entry and Exit Criteria for different phases in testing cycle of the system.
• Created Traceability matrix between requirements and test case for each round of testing using ALM/Quality Center.
• Analyzed the Requirement Specifications and development of Test Cases using Quality Center.
• Reviewed the Test Results and Logged the Defects in Quality Center.
• Performed XML validation using Parasoft/ SOAP UI tools and verified the Request/ Responses from the interacting systems.
• Attended weekly project review meetings with Product Management and Development team.
• Interacted closely with developers, production support team to coordinate defect resolution.
• Participated in review meeting to discuss defects along with developers and internal presentations& in knowledge sharing sessions.
• Participated in requirements gathering phase, reviewed the requirements document and converted the requirements into test cases and test scripts.
• Executed the test cases and test scripts in QA/UAT phase.
• Prepared and released test schedule/test plan for QA/UAT for every monthly maintenance release.
• Coordinated with the offshore development team on requirement clarifications, development solutions, QA/UAT defects discussion and production deployment through daily status calls throughout the Software development cycle.
• Prepared test cases and test data in QA for the defects and enhancement fixes tested them in QA and provided sign off at the end of QA cycle.
• Captured and published daily test report and defect reports.
• Worked with collecting, analyzing and designing use cases while preparing requirements.
• Developed data driven test plans/cases/scenarios for testing as well as identifying the root cause of a defect.
• Coordinated with the offshore QA tester by assigning tasks during the QA/UAT cycle.

Confidential, Bloomington

QA Analyst/Lead

Responsibilities:

• Involved in all the phases of Iterative methodology (Agile) and played vital role in SCRUM Process
• Analyzing Business requirements, Functional Requirements, Technical Approach and Use cases to develop Test cases and Test scripts for both positive and negative test scenarios.
• SCRUM Process
• Perform and Report ad-hoc, Functional, Regression, Integration and Compatibility Testing and results.
• Responsible for updating and maintaining the TFS for all the defects found during functional and regression testing and follow up the bug life cycle.
• Actively participated in Requirements Review Meeting, Scrum, Bug meetings and other project meetings.
• Run Regression on In-house application using silk test in QA Lab.
• Written System understanding documents and Smoke test scripts to be executed for all possible conditions when the project is transitioned to Maintenance mode.
• Identification of Regression Test Cases for modules using risk based techniques

Confidential

QA Tester/Scrum Master

Responsibilities:

• Interacting with the clients for requirement gathering and business related clarifications.
• Leading a team of 4 members as a Scrum-Master and Scrum Meeting with Clients.
• Test Plan Preparation and Distribution of Modules to team
• Review the Test Requirement Analysis, Traceability Matrix and test Case Preparation for the modules assigned to the team
• Perform Test Case - Peer Reviews
• Log Defects and track it to closure
• Defect Report and analysis
• Audited other teams as External reviewer.
• Identification of Regression Test Cases for modules
• Perform Feasibility for Test Automation
• Maintenance of Manual Test Cases

Confidential

Tester

Responsibilities:

• Understanding, enhancement, Unit testing Auto Reporting Tool
• Integration testing of Auto reporting Tool data
• Regression testing of Auto Reporting Data Test Plan Preparation and distribution of modules to the team.
• Perform test case review - peer reviews
• Log Defects and track it to closure
• Communicated frequently with developers and release management to escalate defects found during testing and follow them from detection to resolution
• Performing Feasibility for Test automation