SUMMARY

• Over Seven years of experience in Software testing and Quality Assurance with expertise in manual testing as well as automated testing.
• Experience in Integration, System, Functional, GUI, Performance, Security, Load, Sanity, Smoke, User Acceptance Testing (UAT) and Regression Testing.
• Excellent understanding of Business domain concepts related to banking, portfolio management system, trading application, Property and casualty insurance, life insurance, Health Insurance, Health - care, Finance, accounting business processes and E-commerce.
• Quality Assurance and Software Testing experience involving client/server and web based applications.
• Writing and executing test cases, ad-hoc product testing, reporting bugs and reporting test status manually and also using, Test Track, Test Director and Quality Center.
• Writing test scripts and performed test automation using diverse testing tools like HP - Mercury’s Load Runner, Win Runner and QTP.
• Very good experience and knowledge on Sap hr functional modules OM, PA, Time, Payroll and Benefit Modules
• Working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Having thorough understanding of various QA methodologies like Agile Scrum, Prototype, Spiral, Waterfall etc.
• Experience with EDI Testing with Code Sets Standards such as 837/834/835/270/271/276/277/997/999/ NCPDP Transactions.
• Understanding of HIPAA 4010A1 Transaction Standards (Standard format, Content, and Codes), Privacy, and Security Rules.
• Expertise in performing QA Kick-off, Requirements Analysis, Peer Review Process, preparation of Test strategy and Test summary reports
• In depth knowledge of end to end performance testing concepts, monitoring and analysis.
• Extensively used Load Runner VuGen to develop Vuser Scripts
• Knowledge in Telerik Test Studio
• Exposure to various load runner functions used by Vugen.
• Well versed with Load Runner analysis in analyzing the results.
• Sound knowledge of VB script for QTP. Created function libraries, shared repository, runtime error handling programs, and used descriptive programming in VB script.
• Expertise in writing automated test scripts using Rational Functional Tester (RFT) and also using RFT framework.
• Strong knowledge of SQL queries and database testing.
• Performed back end testing manually as well as using QTP.
• Knowledge in performance testing through HP LoadRunner/HP Performance center (11.x) in Web HTTP/HTML and Web services protocol.
• Experience in creating Traceability Matrix to ensure comprehensive test coverage of requirements.
• Extensive knowledge of HP- Mercury Quality Center, Test Director, IBM Rational Clear Quest specially while logging and tracking defects.
• Performed ETL testing to make sure that data is properly loading from source files to destination files.
• Performed Data-Driven Testing, Parameterized Data, created compiled Modules and worked towards synchronizing test run using Quick Test Professional.
• Excellent organizational skills and the ability to handle multiple assignments concurrently.
• Quick learner, Self-Motivated with Good Communication and Inter-Personal skills, Strong Problem Solving and Analytical Skills.

TECHNICAL SKILLS

Testing Tools: (HP) Mercury Suite - Quick Test Pro 9.0/9.2/9.5/10/11 , Quality Centre 9.0/9.2/10.0/11 , Load Runner 8.0/9.5/11, Telerik, Test Director, PVCS Tracker, Team Track, Clear Case, Clear Quest, Seapine’s Test Track, ATS, SOAP UI, Microsoft Visual studio Team foundation server (TFS), Rational Functional Tester (RFT), ServiceNow.

Operating Systems: MS DOS, Microsoft Windows 98, 2000, NT, XP, Window Server 2003, Vista. UNIX, Linux.

Databases: Oracle 8i/9i/10g/11g, SQL Server 2005/2008, MS Access, MySQL.

Development Environment: Web Logic, Eclipse IDE, C, C++, COM+, PHP, .NET, Java script, Java.

Domain Knowledge: Banking and Financial, Brokerage, Media, Insurance, HealthCare, Manufacturing, E-Commerce.

Testing Types: Black Box, Gray Box, White Box, Functional, Integration, System, Regression, User Interface, data driven testing, test driven testing and Database Testing.

Browsers: Internet Explorer, Netscape Navigator, Mozilla, Safari, Chrome.

PROFESSIONAL EXPERIENCE

Confidential

Performance Tester

Responsibilities:

• Participated in all the business meetings which include sprint planning and project planning meetings.
• Gone through the user stories to write the scenarios and test cases according to the user stories.
• Developed the Test plan and test strategy document by considering the testing approach.
• Worked on multiple projects on agile environment.
• Designed data driven framework in order to create automation test suite for functional as well as regression testing.
• Extensively used VB scripting to develop automation test scripts using HP Quick Test Professional.
• Responsible for monitoring the execution of QTP scripts ran on nightly basis and distribution of test results within the team.
• Testing the CICS BMS with Win Runner and generated scripts and executed
• Extensively used PeopleSoft tool for testing purpose.
• Developed and created SQL queries in test manager module of PeopleSoft.
• Used IBM CAIL and Tandem (Menu 17) screen for the testing purposes.
• Participated in the performance testing meetings to gather the performance testing requirement and to set up the performance testing bench mark.
• Created and executed Automated testing of Web apps and Desktop apps using Ranorex tool.
• Created test strategy document for performance testing.
• Worked on debugging and adjusting scripts by running it within VuGen with Runtime Settings logs set to display all messages.
• Used Groovy script as part of Automation
• Re usable Performance Test scripts development, Scenario creation and execution
• Created and executed performance testing scripts by using Load runner v11.
• Used HPQC ALM V 11 for writing test cases and test scenarios and execute them.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica graphs.
• Involved in ETL testing, Created staging tables from the flat files and mapped with source tables.
• Also involve in field level validation and verification.
• Tracked and logged defects using HPQC ALM.
• Used PROMT and PRISM tool for verification of the GL accounts.

Environment: SQL, Load Runner v11, HPQC ALM V 11, HP QTP v11, HTML, PeopleSoft, Prism, Prompt, CAIL, Tandem, Java, Ranorex

Confidential, Scottsdale,AZ

Senior IT Quality Assurance Analyst

Responsibilities:

• Responsible for creating complete test cases, test plans, test data, and reporting status ensuring accurate coverage of requirements and business processes.
• Perform smoke testing of new releases in Aglie/Scrum development of Pegasus Solutions RezView NG and RezView Classic software in Lab, UAT and Production Sites.
• Global Distribution Systems (GDS) automation testing using Quick Test Pro software.
• Testing Central Reservation System (CRS) connections to the GDS in/out bound Open Travel Alliance (OTA) schemas (set of XML messages) over http, ftp using GDS Tool.
• Perform daily smoke testing of new releases of RezViewNG Modules (GDS, PMS, PMM, CCM, Billing, and IBE Flash/HTML).
• Generate hotel chain/property reports manipulate data using SQL Developer.
• Conducted gap analysis and developed data migration and integration plans for conversion
• Generation of Data Assessment statistical scorecards based on complex data requirements
• Document and process defects, user stories and enhancement using ITMS and Rally Software.
• PMS Opera OXI certification with vendor Micros.
• Quality Center Administrator (create new user acounts, site admin and project admin).
• Define test automation infrastructure to outsurced team using Quality Center and oversee impementaion of test automation best practices, review the automated scripts in QTP.
• SVN Admin (manage outsourced QTP Source Code)
• Testing Pegasus Mobile Application in Android, iOS, and GWT

Confidential, CA

Sr.QAAnalyst

Responsibilities:

• Analyzed the Business requirements document and Functional Specifications document to understand the application in depth.
• Created test plan and test strategy document by considering the overall test approach and testing needs.
• Created Test scenarios and test cases in order to perform manual testing by using Microsoft office excel 2010.
• Manually executed test cases for each testing cycle and conducted functional, integration, system, regression testing and Critical path testing.
• Performed Functional, Smoke and sanity testing on different types of browsers such as IE7/IE8/IE9, Firefox and Chrome for each build.
• Extensively used quality center 10 for writing test cases and logging defects.
• Used Telerik Test Track tool for defect tracking system for bug and defects Logging.
• Created automated test scripts for critical path testing and executed the same for each build.
• Developed and executed automated test scripts using Quick Test Professional (v 11).
• Used VB scripting to develop the automated test scripts from the scratch.
• Performed database testing using QTP.
• Testing CICS mappings manually and checking the validation of the Mapplets
• Performed Web services testing using SOAP UI
• For UI testing used Ranorex UI automation testing tool.
• Object-based Capture/Replay functionality (called Ranorex Recorder), which provides maintainable recordings via an actions table editor, transforms recorded actions into code and generates detailed report files for quick error detection
• Performed initial data migration, subsequent delta migrations and validated the data been converted.
• Participated in Load and Performance testing using Load runner 9.5.
• Extensively used Load runner for creating the load and performance test scripts.
• Organized automation test scripts using HP LoadRunner tool.
• Extensively performed Mobile testing on different types of operating systems such as IOS and Android.
• Have good understanding of Chameleon Content Management tool.
• Followed agile scrum methodology for entire Product life cycle.
• Used data driven testing to test the application on different sets of test data.
• Worked on different types of projects on different platform such as Storefront, Mobile and tablets.
• Provided daily status reports and detailed QA Status to QA manager and Team lead.
• Participated in project meetings and QA to UAT hands off meetings and daily UAT meetings.

Environment: SQL, Quick Test Professional 11, Load runner 9.5, Ranorex, HTML, XML, Windows XP, Quality Center 10,CICS, Oracle 11g, ASP.NET, Clear Case, SOAP UI, VB Scripting, E-Commerce, CHM (Chameleon Content Management Tool), Test Track.

Confidential

QA Analyst and Automation Tester

Responsibilities:

• Responsible for creating Test plans, designing test harnesses and test cases, and executing the test cases.
• Performed Web Application and Web Services testing in the Banking and Financial Domain.
• Performed Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.
• Created bank setup for the bank account and performed Electronic (ACH), Wire, and Check transfers, deposits via Web app and Back Office System, and verified those transactions in the down stream systems like BOS, AOM, and in the back - end database.
• Placed orders for Stocks, Options, Complex Options; Mutual fund and validated the end to end flow of the orders as per Business requirements, Functional Requirements in Front-end, Application servers(Websphere), Middleware Weblogic (Tuxedo) Request, Responses, Web Services (SOA) and Back-end data base.
• Performed Services testing using the JMX-console.
• Used LISA middleware testing tool to test JAVA middleware applications.
• Extensively worked on creating the XML's for DDS testing.
• Built effective test data covering all possible scenarios and added in datasheets for LISA Testing.
• Executed the Lisa scripts by using ITR option which is incorporated in Lisa.
• Created datasheets for Services like DDS, OMS, COT, MDMS and OSI testing, executed the LISA Scripts, and validated responses by writing SQL queries with AOM database (Oracle), OMS (Oracle), EDOCs db (PostgreSQL), MDMS db (SQL Server 2005) and validated data in AOM Broker GUI.
• Executed backend data-driven test efforts with a focus on data transformations between various systems and a data warehouse.
• Responsible for testing all new and existing ETL data warehouse components.
• Experienced at testing ETL's and flat file data transfers without relying on a GUI layer.
• Performed validation and verification for Wireframes for tax documents as per requirements and Annotations for Spanish and English Version.
• Test Management tool --Quality Center 10.0 is used to prepare test cases, for test execution and to extract testing status and Defect tracking.
• As a Team player worked very closely with other data warehouse testers and with development team.
• Have experience in validating the business transformations by writing complex SQL queries. Built the SQL logic in the LISA tool for automating the test efforts.
• By using Exstream server was able to convert the raw XML into the readable PDFs. Validated BOS PDFs to created online PDFs, Manifest files, and AFP files for Tax forms which are 1099C, 1099R, 1099Q, Consolidated 1099, Publication (911, 1220,1187), 2439, 1042S,480.6A and 480.6B.
• Validated the server logs for Exstream server errors which are running on UNIX boxes by using Putty.
• Coordinated with the Back Office system team i.e. BOS QA team to generate the XML's based upon the account criteria.
• Communicated with Manager, Team lead daily for testing efforts and sent Status Reports as needed like Daily and Weekly.
• Responsible to tactfully communicate with project managers, development managers, release managers and developers to ensure comprehensive test planning and execution.

Confidential

QA Analyst

Responsibilities:

• Experience as a QA Analyst and responsible for coordinating and performing System Integration, functional and data-related testing.
• Analyzed the Business and System Requirements of the Application.
• Responsible for designing the test plan using MS Word 2007.
• Responsible for writing the Test Cases and Test Scenarios at defines the test environment, phases of testing, entry and exit criteria into different phases of testing a based on the Functional Specification, Technical Specification and Business Requirement document and documented the same using HP Mercury Quality Center 10.
• Automate smoke test suite for this application using Telerik Test Studio.
• HIPAA Transactions and Code Sets Standards such as 837/835/834.
• Tracked and logged the defect using QC 10 and Team Track.
• Wrote SQL queries to retrieve the data from the database.
• Perform Web Services testing by using SOAP UI.
• Performed Smoke testing, Functional testing, regression testing and system testing.
• Participated in Agile Scrum ‘stand-up’ meetings in order to improve the efficiency of the overall project.
• Involved in the meeting with SME (subject matter experts), Technical Lead and Project Manager.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.

Environment: Quality Center 10, Team track, Clear Case, MS Excel, MS Word, MS SQL Server Management studio 2008, Windows XP, UNIX, DB2,HTTP, SOAP UI, ASP.NET.

Confidential

QA Analyst/Automation Tester

Responsibilities:

• Experience as a QA Analyst and responsible for coordinating and performing System Integration, functional and data-related testing.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Analyzed the Business and System Requirements of the Application.
• Control and manage daily test activities through daily Agile Scrum ‘stand-up’ meetings.
• Applied different types of checkpoint using QTP in order to ensure that the actual values meet the expected.
• Involved in preparation of Test strategy document that defines the test environment, phases of testing, entry and exit criteria into different phases of testing and resources required for conducting the effort.
• Involved in development of test plan, test schedules, test cases based on high-level and detailed designs.
• Involved in project planning, coordination and implementing QA methodologies.
• Developed, executed and documented highly complex test plans and test cases for business-related application running on multi-tiered platforms.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion before or On-Schedule.
• Build and manage the overall test process, according to the Agile Scrum methodology.
• Involved in the review of requirements with functional manager and technical specialists.
• Created UAT test cases along with different test scenarios and creation of expected test results.
• Created an end-to-end integrated test script that meets business functionality using QTP.
• Defect detection, reporting and tracking was done using Quality Center.
• Involved in the meeting with SME (subject matter experts), Technical Lead and Project Director.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful performing the required testing effort.
• Developed test cases and scripts for Functionality, Security and GUI Testing.
• Conducted Performance and Load testing to generate the load on the server by creating Vuser Script, Controller and Analysis Monitoring features using Load Runner 8.0.
• Created Scenarios and inserted Rendezvous points and Transaction points in Load Runner 8.0
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.
• Performed extensive Regression Testing for subsequent versions of the application using QTP.
• Used Mercury Quality Centre to track, analyze and document the Test Plan.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Quick Test Professional 10.0, Quality Center 9.2, Load runner 8.0, Oracle 10g/11g, VB script, MS SQL Server 2008, Windows XP, HTTP, ASP.NET, MAC OS.

Confidential

QA Analyst

Responsibilities:

• Analyze the user requirement specifications and designed the test cases.
• Developed qualitative and effective Test Scenarios, Test Cases and Test Plan.
• Actively involved in entire SDLC and STLC of an application.
• Performed Test life cycle and bug life cycle through potentially shippable product increment with estimated framework.
• Use Agile QA methodology for the entire product life cycle.
• Updated the Risk Matrix after conclusion of the severity and priority of the defects.
• Performed Build Acceptance testing for application once build comes in test environment.
• Reviewed Report Module with positive and negative test case and performed negative testing.
• Performed Compatibility testing with Virtual Machine as few modules were Desktop Application.
• Ensured that all necessary documentation is appropriately organized for each build.
• Manually executed test cases for each testing cycle and conducted functional, integration, system and regression testing.
• Creation and Execution of Test Cases and analyze results including Black box and Regression testing with the help of Mercury Quality Center 9.0.
• Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively using Quick Test Professional 9.2.
• Actively involved in Bug Life Cycle and reported bug through Quality Center.
• Worked on load and performance testing.
• Used Load runner to create the Vuser scripts using C language.
• Automated test case through QTP for regression testing and Build Acceptance testing.
• Created descriptive program for regression testing through VB Script in QTP.
• Extensively performed data driven testing and parameterized data for data driven testing.
• Maintained the repository for regression test cases and updated the same based on change requests.
• Prepared the test data files, manipulated the test data files and uploaded the test data through FTP and executed the test cases.
• Performed User Acceptance Test (UAT) on GUI screens to ensure that developers met the user expectations
• Assisted Users and Business Analyst in completing User Acceptance Test.

Environment: SQL, Quick Test Professional 9.2, Load Runner 8.0, C, HTML, VMWARE Server, Windows XP, Quality Center 9.0, Oracle 9i, ASP.NET, SOAP UI 4.0, Clear Case, Unix, VB Scripting, E-Commerce.

Confidential

QA Analyst

Responsibilities:

• Analyzed the Business Requirement and System Requirements of the Application.
• Experience as a QA Analyst and responsible for coordinating and performing System Integration, functional and data-related testing
• Responsible for updating the test plan using MS Word 2007.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification, Technical Specification and Business Requirement document and documented the same using HP Quality Center 9.0.
• Tracked and logged the defect using QC 9.0 and PVCS tracker.
• Wrote SQL queries to retrieve the data from the database.
• Followed Waterfall QA methodology for entire STLC and SDLC.
• Developed qualitative and effective Test Scenarios, Test Cases and update the Test Plan.
• Performed Smoke testing, Functional testing, regression testing and system testing.
• Testing process included Black Box testing, Functional testing, Integration testing, Data Integrity testing, Regression testing and End to End testing, also participated in UAT.
• Involved in the meeting with SME (subject matter experts), Technical Lead and Project Manager.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.

Environment: Quality Center 9.0, PVCS Tracker, MS Word, MS Excel, MS SQL Server Management studio 2005, Windows XP, HTTP, XML, Java.