SUMMARY

• 6+ Years of professional experience as a Software QA Engineer in Information Technology with extensive Experience in performing Automation and Manual Testing.
• Experience in testing Web, Client - Server, Mobile and Desktop applications on different environments.
• Extensive experience in Financial, Banking, Healthcare, and Retail.
• Extensive experience in Software Development Life Cycle (SDLC) and in all phases of Quality Assurance Testing Life Cycle.
• Strong experience in developing Test Plans and Test Cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities
• Strong experience in Agile methodology and have thorough understanding on each agile terms which are Product Backlog, Stories, Sprints, Sprint planning, Scrum meetings and Retrospective.
• Experience in automated testing using mercury interactive tools like QTP.
• Strong experience in Quality Assurance best practices
• Experience with HP Quality Center/ALM and IBM RQM for maintaining and executing test cases, Defect Management and Defect Tracking.
• Expertise in preparing Test Summary Reports, logging issues and Defect analysis reports.
• Expertise in performing different types of Testing: Black box (Module Level, System level, Functional, GUI, Regression) and UAT.
• Good understanding of Database Management Systems like SQL Server, Oracle and DB2.
• Experience in working various platforms including windows and UNIX.
• Very Strong backend testing skills that include strong SQL queries and file validation.
• Good knowledge in preparing Business Requirements Document (BRD), Functional Requirements Document (FRD)/ Systems Requirements Specifications (SRS) and Use Cases.
• Adept knowledge of Unified Modeling Language (UML) and creating Activity, Sequence, Use Case Diagrams.
• Organized weekly calls with the clients, weekly status meetings with the team and was responsible for meeting the project deadlines.
• Created project status reports and test status reportsfor the management.
• Maintained documentation for all testing activities like efforts, results, data and defects for future reference.
• Ability to learn new technologies and challenging concepts quickly and implement them.
• Excellent analytical, problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast paced team environment.
• Strong communication and interpersonal skills. Strong Team player and contribute towards the team goals.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Ability to work productively and effectively in a team as well as individually.

TECHNICAL SKILLS

Methodologies: SDLC, Waterfall, RAD and Agile/Scrum Methodologies

Testing Tools: Quick Test Professional (QTP), Quality Center/ALM

Testing Methods: Manual Testing, GUI, Black Box, Integration, System, Regression, Functional, Back End, UAT and Smoke Testing

Languages: C++, VB Script, SQL, UNIX scripting

Databases: SQL Server, Oracle

Reporting Tools: Crystal Reports, Quality Center(ALM), RQM

Miscellaneous: MS Office, MS Project, MS Visio, MS Sharepoint and MS SQL server management studio

PROFESSIONAL EXPERIENCE

Confidential, Providence, RI

Senior QA Tester

Responsibilities:

• Worked in hybrid- agile environment.
• Gathered specifications and requirements from development personnel and design sessions by Tango Management consulting prior to System Testing.
• Prepared Test Cases for Sprints and Integration and database testing.
• Designed and executed test scenarios, test cases and generated test data based on used stories from the backlog.
• Exporting the test scripts to ALM.
• Performed scheduling test cases and maintained a Defect traceability matrix.
• Defect reporting and tracking in ALM.
• Worked extensively on integration testing. CVS use staging table as the interface contract to communicate between two systems. Helped to bring the data from CVS systems, checking them in staging area, mapping the fields, forms, business object, running tririga IO and validating the records.
• Worked on data migration from Slim to Tririga.
• Provided test and defects status in daily defect triage meeting.
• Used Oracle SQL Developer to perform Backend Testing.

Environment: ALM 11.00, Oracle SQL Developer, MS Office, Toad, Sharepoint.

Confidential, Naperville, IL

Senior QA Tester

Responsibilities:

• Worked in all aspects of software testing in an agile environment.
• Involved in Preparing Master Test Plan.
• Gathered specifications and requirements from development personnel prior to System Testing
• Participated in developing Test Plans, Test Cases Test Scripts.
• Designed and executed test scenarios, test cases and generated test data.
• Modified and documented scripts for regression testing.
• Design and execute test plans and test cases, generate test data.
• Modified and documented scripts for regression testing.
• Performed scheduling test cases and maintained a Defect traceability matrix.
• Defect reporting and tracking ALM and made sure they were fixed on time coordinating with development team.
• Involved in re-testing the bugs to make sure application is defect free after each development release.
• Provided test and defects status in daily stand-up meetings.
• Used SQL to perform Backend Testing
• Used SQL Management Studio 2005 and SQL queries for validating the data

Environment: ALM 11.00, QTP 9.2, SQL Server 2005, MS Office, TOAD.

Confidential, Westborough, MA

Software QA Tester

Responsibilities:

• Worked in all aspects of software test planning, execution, and reporting activities for assigned projects, in an agile environment.
• Analyzed and refined stakeholder requirements, defined the scope of testing within the context of each release/delivery, during the entire SDLC.
• Performed quality control inspections and created control documentation in accordance with company's procedures and the requirements of the national regulatory agencies.
• Created test plans, test cases, test scenario and test data for testing the application.
• Written and executed automation test scripts.
• Performed different types of Testing: Black box (Module Level, System level, Functional, GUI, Regression) and UAT.
• Identified defects were tracked, reviewed and analyzed using ALM.
• Used Oracle 11g to perform Backend Testing
• Used Microsoft excel and Word 2010 to document the test status reports and the test data.
• Attended weekly Status meeting with Development and Management teams to discuss bugs and other issues.
• Maintained documentation for all testing activities like efforts, results, data and defects for future reference.

Environment: Windows 2000, ALM 11.00, MS Office, VMware, Oracle 11g, MS SQL Server Management Studio, UNIX, Putty, QTP.

Confidential, Philadelphia, PA

QA Tester

Responsibilities:

• Involved in Requirement Gathering & Analysis and preparation of Functional Requirements Specification (FRS).
• Identified and documented business needs and created detailed Use Cases using MS Visio.
• Facilitated discussions involving key stakeholders from both business side and IT side to elicit high level requirements and estimate project feasibility.
• Derived functional specifications using UML models including use case diagram, activity diagram, and sequence diagrams.
• Collaborated with software architects and developers to ensure that the applications conform to the requirements.
• Helped technical team to understand the business flow and account relationships in accordance to their specific databases and tables involved in development.
• Created test plans, test cases, test scenario and test data for testing the application.
• Written and executed test cases in QTP.
• Identified defects were tracked, reviewed and analyzed using Quality Center.
• Facilitated meetings with developers to report and fix the issues discovered during testing phase.
• Conducted User Acceptance Testing, documented and reported stakeholder feedbacks to management team.
• Used SQL Management Studio and SQL queries for validating the data.
• Created Traceability Matrix to track the test cases back to the requirements.
• Developed training materials for different end users.
• Prepared timely and accurate test status reports.
• Solved key issues during the project progress and reduced the impact on project deadline.

Environment: Quality Center 11, Mac iOS, MS Office, MS Visio, SharePoint, C++, SQL, QTP.

Confidential, Raleigh, NC

BA/QA Analyst

Responsibilities:

• Requirement gathering through MS power point presentations for conducting JAD sessions with the stakeholders.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Preparing business requirement document, Use Cases, Requirement traceability matrix etc.
• Used Rational Clear Case and Rational Clear Quest as Change control tools.
• Gathered specifications and requirements prior to system testing.
• Created and automated test plan, strategies, test procedures as well as documentation.
• Generated test scenarios, test cases, test steps and test data.
• Performed User Acceptance Testing (UAT).
• Documented and communicated test results
• Merged necessary graphs and analyzed to find out the bottlenecks.
• Worked closely with engineering team to discuss the design and testing aspects of the applications to design the test plans.