SUMMARY

• Over 9 years of Experience in Information Technology Industry in all phases of the Software Development Life Cycle (SDLC) spanning all roles in a variety of industry segments like Media, & Publishing, e - Commerce, Finance & Banking, Clinical Research, IT Services and Healthcare.
• Concentrating on the key areas of Gap Analysis, Data Analysis (inspecting, cleaning, transforming, and modeling data), Test Planning (UAT and System Integration), Test estimation and Budgeting.
• Experience with process and business process workflow and documentation (Bonita BPM, Apache ODE, IBM Blue Works, and Lombardi). Understanding of WSDL and XML Documents for Web Servicing Testing. Performed SOA / Web Service testing using SOAP UI and Rest. Involved with Testing of applications on Internet and Intranet. Client Server, n Tier Architecture.
• Experience with managing and mentoring SQA Teams. Test Plans, Test Cases, Test Scrips, Requirement Traceability Matrix, Defects management, Defect Reports and Status Reports.
• Experience working under Agile and Waterfall methodologies
• Experience with Document Defect and Change Management Tools like, JIRA, Confluence, ALM-Quality Center and SharePoint.
• Experience with Regulatory Affairs and Compliance in the Healthcare - Medicare, Medicaid and CMS
• Strong understanding and experiences for testing and creating Test Cases for different EDI Encounter Data and other transactions like 837/834/835/270/271 , 276/277 in Health Care.
• Experienced in Medicare and Medicaid domains of the health care systems.
• Experience in writing High Level Design Specifications (HLDs), Technical Requirements Specifications (TRs), Business requirement documentation (BRD), Work Breakdown Structure and Requirement Traceability Matrices (RTMs). Developed structural and functional diagrams using Visio based on specifications provided by engineers. Performed Gap Analysis and Root Cause Analysis (RCA).
• Experience in creating Use Cases, Class diagrams, Activity Diagrams, Sequence Diagrams,
• Facilitated Joint Application Development (JAD) sessions with SMEs, UAT, Business User Groups, Top Management Groups and Technical Groups.
• System Testing of Mainframe System - CICS, COBOL, TSO/JCL batch Jobs, DB2 (UNIX and Windows) and IDMS/IMS databases.
• Extensive knowledge and understanding of Data-Migration, Data-Conversion and Data-Analysis on IBM Mainframe Systems with Legacy, CICS Screens and GUI.
• Worked on various Application Response Processing Systems based on COBOL/CICS, IDMS/VSAM.
• Understanding and knowledge of File-AID Tool/Editor to browse, edit, allocate, compare, copy, delete and print files of any standard MVS access method.

PROFESSIONAL EXPERIENCE

Confidential, Trenton, NJ

BA/UAT/QA Analyst

Responsibilities:

• Queried the Production Data to fetch records for System Integration Testing and User Acceptance Testing.
• Accessing various Mainframe Systems (TSO/SPUFI) to get data for the purpose of validating the PSA tool being developed.
• Working on PEGA for Requirements Gathering and Prototyping. PEGA BPM being used to quickly build an executable model of the application.
• Querying the IDMS and DB2 Database for fetching records for testing environment.
• Involved with the testing of the ETL Jobs created to pull data from the IDMS Database to the Landing area from where it will be populated to the Oracle Database after major Transformations.
• Preparing Test Scenarios and to lead the testing activities - develop test strategy and test plan, provided data for integration testing.
• Created the Requirements Traceability Matrix to assist Testing Teams and BA’s to track defects to requirements. Responsible for drafting the Test Plan and Test Cases from Use Cases and managing change request keeping in scope the vision of the Projects.
• Working on PEGA for Requirements Gathering and Prototyping. PEGA BPM being used to quickly build an executable model of the application.
• Tested the PEGA PRPC in an in a continuous development and deployment/release cycle environment.
• Worked with the PEGA BA’s to validate the class structure and hierarchy based onPEGAbest practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.

Confidential, PA

BA/QA-UAT Analyst

Responsibilities:

• Involved in preparing detailed Business Requirements document in accordance to SDLC deliverables.
• Involved in meetings with Business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage for Pharmacy Benefits Implementation Project
• Conducted business requirement meetings with business unit teams to determine project goals and elicit requirements.
• Responsible for conducting Business Impact Analysis.
• Developed Business Requirements, User Requirements and upload into ALM.
• Managed Requirement Traceability Matrix (RTM) to trace and map Business requirements, Functional requirements and Technical requirements.
• Created Activity Diagrams & Sequence diagrams describing carrying out of actions in MS Visio.
• Performed Gap Analysis to assess the “AS IS “and “TO BE” scenarios.
• Tagged the requirements using SharePoint for both GAP analysis spreadsheet and requirements document.
• Documented the meeting minutesfrom the JAD's and stored the artifacts in the appropriate place holders in SharePoint for both the teams to review.
• Involved in developing Master Test Plan, Test Strategy, Test Conditions and Test Scenarios based on the Requirements.
• Worked on Configuration of Benefits with Enrollment and Claim processing systems. Also configure Coordination of Benefits calculation methods; Charges, Higher allowable, other carrier allowable.
• Worked on Mainframe CICS screens and Mainframe data validation
• Created input test grids with pharmacy claims to test benefits.
• Ran multiple jobs on job scheduler/server for generating output for validation and testing.
• Verified if actual test results for each test case matched the expected results as part of UAT testing.
• Verified Copay, deductibles, out of pocket, Patient pay amounts for Retail and Mail order pharmacy claims.
• Tested days’ supply, quantity and coverage for Generic, Single source and Multi source medications.
• Verified if patient copay accumulated correctly towards deductible, maximum out of pocket and CAP as per plan specifications.
• Performed validation of ANSI X12 HIPAA for 837, 834 and 835 claims used for reporting to CMS and
• Performed Webservices (SOAP and Restful) testing and validations for 3rd party applications connecting to the PA Healthcare Exchange
• Managed the System and Integration Activities for the project. Actively collaborated with the tech and business teams on defects triage calls.
• Responsible for System, Functional and user acceptance testing (UAT).
• Participated in weekly status report and defects review meetings.
• Performed/Participated in UAT testing of the application to test the system for both functional and business requirements.
• Actively involved in documentation ofUAT(User Acceptance Test), Functional Test, Integration Test Scenarios and Bug Log.
• Participated in weekly status meeting with Team members, Team managers, Technical team
• Tracking Software defects collected from different sources and categorized severity inHP ALM.
• Identified frequency, dependency on time, triggers for each risk and escalate the risk on time.

Confidential, Newark, NJ

UAT Lead

Responsibilities:

• Lead the UAT initiative to validate the Data populated into the Reports by comparing the SQL Server Database and The Reports against the Lotus Notes Database by writing SQL Queries on both ends (Lotus Notes Database and SQL Server Database).
• Data Extraction: Verify whether the data is properly extracted from the three Data sources and loaded in DB. IBM Mainframe COBOL/DB2 - Lotus Notes - SQL Server
• Transformation of data: Verify whether the transformation of data is done according to the logic in TRD’s.
• Loading of data: Verify whether the transformed data is loaded properly in Reports.
• Generation of Report: Verify whether the Reports got generated accordingly with the transformed data.
• Translating the TRDs (Technical Requirement Document) into UAT Test Scenarios for the Team members as Data is derived through complex calculations given in TRD's, referred by Developers, SIT and the UAT.
• Responsible for leading a team of 4 UAT testers, creating UAT Test Plan, creating defect logs, Execution logs, RTM, Identifying Testing Scenarios.
• Conducting and facilitating meeting and walk trough’s with the PBA's (Project Business Analyst) and BSA's (Business System Analyst)
• Reviewing the UAT deliverables (Test cases and Test Results) with the Business Owners, Project Director and getting their Sign offs.
• Coordinating with the Development Team and Release Management team for the smooth sail of Reports to go to Production.
• Planning the ETL job runs with the SIT team for loading of the Data into the UAT Environment.
• Creating Training Presentations and scheduling Training sessions for the End Users.

Confidential, Windsor Mill, MD

BA/UAT

Responsibilities:

• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards.
• Performed GAP analysis between the current system and future system to make sure all the data elements to perform the business have been taken care of.
• Conducted JAD sessions with Business and IT Matrix partners to support all the business needs and requirements.
• Supported development of Functional Requirement and system design to ensure that they meet defined business and project objectives.
• Analyzed existing reports and defined business requirements and business process flows.
• Facilitated review of complete business requirement with stakeholders, business functional and IT partners in order to secure buy-in-sign-off requirement deliverables.
• Facilitated SME interviews and assisted in identifying and analyzing the possible technical solutions.
• Created Business Rules Document and Requirement Traceability Matrix to track the requirements for PEGA PRPC and PEGA Management Framework
• Wrote Medicare and Medical requirements as per the Centers for Medicare and Medicaid Services (CMS) guidelines.
• Conducted Brain Storming sessions with developers and testers.
• Meeting with the client to gather the requirements and prepare Meeting Agenda and Minutes.
• Used UML/RUP for modeling views in Microsoft Visio
• Worked on different Medicare part D Letters, TRR / TRC codes.
• Worked on Market Prominence on Medicare part D
• Worked on Monthly Membership Report (MMR), different CMS Payment files.
• Check the output in the Putty (UNIX Command) by running the extract;
• Analyzing data through backend using SQL queries.
• Defect reporting and monitoring the status using PEGA CM tracking tool.
• Validation of data through frontend as well as backend.
• Coordinated and attended meetings to review specifications with the Quality Assurance Manager, Business Systems Analysts, RUP Engineers, Project Manager & others on the team.
• Support change controls of projects that comes in during and/or after the project being implemented.
• Run the queries and analyzed the response in the Market Prominence Database.
• Assisted Database Administrators with Data Cleansing, Scrubbing, Staging and Migration. Used SQL queries for defining such requirements.
• Conducted System Integrated/User Acceptance Testing(SIT/UAT) and after interacting with end users and collecting their feedback; documented the changes/enhancements required

Confidential, Dow Jones, NJ

QA Lead

Responsibilities:

• Analyze existing system to meet minimum company Standards and define functional and systems requirements.
• Analysis, Design and Prototyping of Information Architecture for Web Site Redesign
• Managing the Build and Deployment process. Setting up Test Environment.
• Testing of Web services and XML using SOAP UI 2.0 & 2.5 to locate WSDL file on internet, create Test Cases, run tests, do load testing and security testing.
• Tested end-end process of Order processing which includes integration with Order processing tool and Billing system.
• Performed Web Automation Testing using SOAPUI, QTP and Selenium.
• Validated the accounts and products after migrating to E-commerce platform.
• Authored and wrote test cases for mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems
• To define and design the bleeding edge for elegant, super-scalable services at WSJ.com.
• Managing, monitoring and Coordinating QA related activities with the on-shore and off-shore teams.
• Written & Executed SQL queries as part of data migration and back-end testing.
• Did data base testing by executing SQL queries.
• Did cross browser testing for Front-end GUI interface (Customer interface application).
• Use of Transformed Data in the New Web Application (Online/Enterprise Account Opening
• Testing for - all the links in web pages, database connection, forms used in the web pages for submitting or getting information from user, Cookie testing.
• Validate HTML/CSS, Usability Testing, Content Checking, Interface testing, compatibility testing (browser, OS, Mobile browsing, Printing options), Cookie and Cache testing
• Document and implement validation test plans, use cases and protocols.

Confidential, NJ

QA Lead

Responsibilities:

• Considered to the largest Data Migration and Data Conversion in the history of any Industry was involved in all four phases of Data Migration:
• Analysis of Source Data (Data Analysis, Overlap Analysis)
• Extraction and Transformation of Data (Validating the results of ETL Job Execution)
• Validation and Repair of Data (Data Remediation)
• Use of Transformed Data in the New Application.
• IBM Mainframe Testing- Working on the CICS screens on the Confidential as well as BOA (FIBSI) side was involved in scripting developing Use Cases and converting them into Test Cases to validate the Data Migration/Conversion.
• Involved with the testing of the ETL Jobs created to pull data from the IDMS Database to the Landing area from where it will be populated to the Oracle Database after major Transformations.
• Involved with the design and development of the new Web Site initiative. To build an improved Web Application/Portal (sales environment), that will help appropriate marketing, and rep training to drive more traffic to the application with heavy Electronics Funds Transfer
• Experience conducting JAD session, gathering requirement and analyzing them
• Conducted High-level Requirement and Use Case walkthrough sessions with the Business team and Development Team. Developed specifications as defined in the business requirements, including documenting use cases.
• Lead the testing initiative - develop test strategy and test plan, conduct integration testing and Facilitated User Acceptance Testing (UAT) and in developing content and training materials for the stakeholders and the business users.

Confidential, CA

QA/BA

Responsibilities:

• Analyzed the user Requirements and Functional Specifications to create Test scenarios, Test Data and Test Cases. Analyzed use cases and business requirements.
• Responsible for working with data warehousing projects teams and Leading/Managing the QA Initiative.
• Involved in Business function testing to focus on assuring that the system meets the user requirements that includes correct data acceptance, processing, and retrieval.
• Executed Procedures to load the data from Clinical Trial Database to Reporting Database.
• Performed functional testing for conducting real time scenarios basically for account related transactions (CTMS Application).
• Under gone training on FDA and 21 CFR Part 11 and followed them in all the projects.

Confidential, CT

QA Lead

Responsibilities:

• Worked in the process of collecting Business Requirement Documents and Functional Requirement Specification. Reviewed requirements, functional specifications, and ETL designs.
• Verified the ETL process of Initial loading of records on data warehouse.
• Verified Incremental loading of records at a later date to verify the newly inserted or updated data.
• Validating the Web Portal service that brings information together from diverse sources in a uniform way.
• Leading QA team for performing Functional testing which included Requirements, Regression, Portability, Maintainability and Data Validation and Data Driven Testing.
• Create performance test requirements from non-functional requirements and uploaded into Test Director/ Quality Center.
• Developed and parameterized V-user scripts for Web, Database virtual users using Load Runner. Producing various reports (Transaction Performance, Transaction Performance Summary, hit per second, % of CPU and Memory utilization, Queue length and Queue throughput etc.) using Load Runner Analysis. Tested the access for different modules in the application (Security testing)