QA Tester Resume

SUMMARY

QA analyst with 10+ years manual testing experience using HP ALM, JIRA and SQL
Worked extensively in methodologies like Waterfall and Agile
Expert in all forms of testing, including Black box, End - to-End, Integration, Regression and UAT
Expert in using SQL queries for backend data validation
Offer expertise coordinating with Business and IT across all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
Worked in various domains/industries, including Airlines, Automotive, Utilities, Consumer Goods, Pharmaceutical, Security Services, Billing, Sales, and Manufacturing
Expertise in gathering, analyzing, and documenting business requirements and developing Functional Requirement Documents
Worked in various platforms including UNIX and WINDOWS; experienced in testing Mainframe environments
Respected team leader; effectively lead resources and onshore/offshore teams, mentor junior resources, and ensure timely delivery of projects
Extensive experience in collaborating with stakeholders to gather requirements, identify GAPs, manage issues/risks, resolve conflicts, and facilitate decision meetings
Achieved project delivery under stringent timelines and high pressure

PROFESSIONAL EXPERIENCE

QA Tester

Confidential

Responsibilities:

Perform testing of the workforce management system
Was responsible for creating test scenarios and test cases and uploading to HP-ALM
Executed the test cases using HP-ALM and created / assigned defects
Played key role in the system enhancement which included modules like scheduled bidding, vacation bidding, trades, and overtime management system.
Performed work in an agile environment using Jira and HP-ALM testing tools.

Environment: HP-ALM, JIRA, Agile, Windows

Quality Assurance (QA) Tester

Confidential

Responsibilities:

Worked as a QA analyst for an automobile manufacturing company on multiple projects, including a Technical Assistance System for use by dealers and corporate personnel.
Led QA and testing for new Mobile Service Lane Technology application to help dealers provide quality service to customers and increase dealer profitability.
Was responsible for creating the test plan and test cases
Worked closely with offshore resources
Used testing tools like JIRA for tracking purposes.

Environment: HP-ALM, JIRA, Agile, Waterfall, Windows, IOS, Android

Quality Assurance (QA) Tester

Confidential

Responsibilities:

Served as a resource to help test and assist in various releases of the smart energy program for a public utilities company. The company was involved in setting up smart electric meters for customers to lower costs and facilitate remote disconnect and reconnect.
Created and executed the test cases for the remote disconnect/reconnect functionality for smart meters in HP-ALM
Created the defects in HP-ALM and participated in the daily defect meetings

Environment: HP-ALM, Waterfall, Windows

Quality Assurance Analyst

Confidential

Responsibilities:

Was a team member to help test and assist in the monthly releases of Windows-based billing software for the company.
Supervised team of 5 testers to perform end-to-end testing needed for various releases.
Utilized AS/400, Windows, and Unix. Testing tools included HP Quality Center, DBVISUALIZER, INFOVIEW, and QTP.
Extensively utilized SQL for back-end testing in both AGILE and WATERFALL methodologies.

Environment: Agile, Waterfall, Windows, Unix, AS/400, HP-QC, DBVISUALIZER, SQL, INFOVIEW