SUMMARY

• Around 9+ years of diverse experience in Quality Assurance (QA) and Software Development Lifecycle (SDLC)
• Proficient in Designing Test plans, Test Cases, Test Scripts and Test Procedures.
• Experience in using Mercury tools such as Quick Test Pro, Load runner, Win runner and Quality Center.
• Excellent skills in testing Web - based applications and Mobile Apps.
• Sound knowledge of Health Care industry including Provider Referrals, Claims Inquiry and Multiple plans (HMO, DHMO, PPO etc.)
• Extensive experience in running various kinds of tests such as Unit, Functional, Integration, System, End to End, Backend and Black Box, User Acceptance Test (UAT) for Web (N-Tier) and Client/Server Applications.
• Participated in Requirements analysis reviews and working sessions to understand the requirements and system design.
• Extensively involved in Mobile Testing which includes Mobile App and Mobile Web
• Proficient in SQL queries, SQL database and Windows operating systems.
• Extensive experience in Testing Java, ASP. Net, VB.Net & Main Frames based applications
• Extensive Testing Experience in Insurance Industry.
• Experience in estimation of test effort and coordinate test schedule with overall project schedule
• Experience in developing business based functional test scenarios.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Excellent understanding of the Software Development Life Cycle and role of QA
• Possesses excellent skills in Bug Reporting using Quality Center, Remedy, Clear Quest, DIMS, JIRA, TRAC and Test Link.
• Excellent team player with very good communication skills and leadership qualities.
• Highly dedicated to produce professional work with highest quality and creativity.

TECHNICAL SKILLS

OPERATING SYSTEMS: Win 95/98/00/NT/XP, UNIX, MS-DOS

TESTING TOOLS: QTP 11,10.0,9.5, Win Runner 9.2, Testlink, Trac, Quality Center 11, 9.0, Test Director, Clear Quest, TCM

TESTING LANGUAGES: TSL, VB script, Java Script

WEB DEVELOPMENT: Java, HTML, XML, IIS 5.0.

FRONT END TOOLS: Visual Basic 6.0, .Net, ASP.Net

MS-SUITE: MS-Word, MS Excel, MS Outlook, MS Access.

DATA BASES: SQL Server 2005, Toad, Oracle, DB2, Informix, Teradata

ADDITIONAL SKILL SETS: MS Office, T-SQL, PL/SQL

PROFESSIONAL EXPERIENCE

Confidential, IL

Lead QA Analyst

Responsibilities:

• Develop Test strategy, Test plan, work breakdown structure, Test schedule, resource estimation and leveling, project tracking and execution, and closure.
• Standardize the quality management practices by deploying Agile/Scrum.
• Provide leadership, guidance and resolution in responding to project related issues.
• Identify and manage changes to scope based on client business needs through change management or development of new statements of work.
• Streamline and improve processes throughout the software development and test lifecycle including Test Driven Development (TDD), Behavior Driven Development (BDD), and other Agile methodologies.
• Develop costing proposals for new and existing Testing work, perform risk analysis, and manage change control.
• Drive day-to-day execution of the overall project delivery process, including coaching cross-functional teams and leading team meetings to ensure activity plans are being executed according to established project management processes.
• Effectively manage project stakeholders, as well as active management of project risks and issues.
• Reviews deliverables prepared by other project team members to assure quality.
• Ensures project satisfies all required policy, audit, financial and technology guidelines.
• Provide support to other Test Analysts in terms of functional/product knowledge of the application
• Provide test environment requirements to Release Test Lead and TAE Engagement Analyst
• Administration of Test Tools which includes, managing forms, access, fields etc.
• Document standard documents of any customization of the LTSNext tools
• Follow up defects not conforming to standards of defect standards and defect management plan
• Assist Test Managers and Test Leads with Defect Meetings, reports and needed follow ups.
• Report defect found during test cycles and Track the defects and retest fixed programs with the help of TRAC.
• Assist DC Triage Teams to manage and drive defects to resolution.
• Create reports (daily status and weekly) and create testing metrics as requested by senior management
• Defect Prevention and Knowledge management anchor for the team

Confidential, PA

QA Lead

Responsibilities:

• Lead the team of 7 (3-Onsite, 4-Offshore) along with the Defect Coordination at onsite.
• Prepared the Test scenarios and Test cases in Test Link
• Extensively used the WAT Automation Framework on XML based maintenance.
• Test execution was done by using the automation tool Selenium IDE.
• Tested many important issues in the Application manually by using test cases and demo reports.
• Extensively involved in the Requirement Review sessions as a part of the Initial phase of the Project.
• Worked closely with the pre-release issues of the product.
• The Responsibilities include investigation of application Integrated related issues, Environment Configuration, application development and deployment scenarios.
• Extensively used MS-Office tools for managing application testing.
• Rerun of test cases and test scripts for Regression testing after fixing bugs in the software.
• Manually tested the online quote and purchase using the Mobile Web for IPhone, Android Phone.
• We have different channels in this like Customer Channel, AHQBand Member Professionals
• We had different roles here like Agent and Customer

Confidential, GA

Sr. Test Analyst

Responsibilities:

• In the absence of team lead, took the role of team lead
• Trained and educated the newly joined team members on functional and technical aspects.
• Understanding the client requirements and project functionality.
• Communicated with the Client regularly to get the clear understanding on requirements
• Involved in test cases writing and Execution.
• Involved in reviewing the test cases and review meetings
• Involved in Retesting, Functional, Regression and System testing.
• Responsible for testing in case of any Change Requests gets raised
• Writing the SQL scripts having joins, sub-queries and group by clauses for testing Reports, the records are retrieved from Oracle database using TOAD tool
• Reached the project milestones within the scheduled time.

Confidential, VA

Test Analyst

Responsibilities:

• Trained and educated the newly joined team members on functional and technical aspects.
• Understanding the client requirements and project functionality.
• Communicated with the Client regularly to get the clear understanding on requirements
• Involved in test cases writing and Execution.
• Involved in reviewing the test cases and review meetings
• Involved in Retesting, Functional, Regression and System testing.
• Responsible for testing in case of any Change Requests gets raised
• Reached the project milestones within the scheduled time.