SUMMARY

• A QA Lead with more than Ten years of Software quality assurance and testing experience which includes both Manual and Automation testing
• Good working experience at client location for major clients like Confidential & Confidential, BCBS, Confidential, Confidential, JP Morgan and FedEx
• Working knowledge of software development life cycle and software testing methodologies
• Good working experience on Waterfall and Agile methodologies.
• Good working experience on Store Systems - Point of sale (POS) testing
• Proficient in Manual, Black Box, White Box, A/B testing, Sanity/Smoke, Regression, Security, Database, Integration, Performance, System and Functional Testing
• Good Knowledge and in depth understanding on Retail, Health care, Securities, E - Commerce and Logistics Domains
• Good understand withWeb Servicesand expert in writing test cases and executing Web Services using SOAP and REST protocol on SOAPUI.
• Good experience in using Confidential Functional testing tools like Quick Test Professional, Win runner and Load runner
• Very good knowledge and experience on Acceptance test drive development (ATDD)
• Experienced in developing Test Plans, Test Objectives, Test Strategies, Test Scripts, Test Scenarios and Test Cases
• Good Experience with Database Validation using SQL and Oracle database.
• Able to communicate effectively with multifunctional teams, programmers and technical staff at all levels

TECHNICAL SKILLS

Technologies: Java (JDK 1.3), JavaScript, VBScript, HTML

Languages: Java,J2EE,XML, C, C++, SQL, TSL

Testing Tools: Quality Center, Soap UI, REST API, TIBCO,Toad, Tivoli, QTP, Ruby

Platforms: Sun Solaris/UNIX, Linux, Windows

RDBMS: Oracle, MS Access, SQL Server

Tracker Tools: Confidential ALM, JIRA, Bugzilla, Test Director

PROFESSIONAL EXPERIENCE

Confidential - New Albany

QA Lead

Environment: WCS, OMS, CMC, XML, DB2 & Java Scripts

Responsibilities:

• Analyzed Business requirement document (BRD) and Functional requirement specification (FRS) to get information about, functional requirements, usability requirement, Workflow plans, timelines and milestones
• Participated in walkthroughs, functional reviews and design reviews
• Involved in Test Design, Test Execution and Defect Management
• Leading testing efforts for multiple projects simultaneously for A& F Ecommerce websites for WCS, OMS, RMS, WCC and CMC
• Testing the ECOMM functionalities and PDP features on all versions of IPAD and different versions/ varieties of Smart phones
• Hosted the status meetings and defect triage meetings for the Project
• Working closely with multiple development teams, environment and testing teams to resolve any active defects as and when required
• Liase with Multiple Third party Vendors - Bleckman, Metapack and Apigee to align delivery for QA, resolve issues and for integration and end to end testing.
• Involved in GUI testing, Functional testing, Database testing and Cross browser testing.
• Involved in Both New feature and Regression testing across the builds.
• Worked at all the phases of testing End to End till test release level
• Preparation of Test metrics and Test summary Report

Confidential - New Albany

QA Lead

Environment: Webcommerce 7, Java Scripts, Oracle POS, T-Plan, Ruby, XMLREST Webservices, Soap UI, DB2 and JSP Servlets

Responsibilities:

• Leading off shore team with manual functional testing for e-commerce sites for desktop and mobile devices.
• Leading weekly regression testing effort and defect management for WebSphere e-commerce projects.
• Working with e-commerce team to implement new features and functions.
• As a Quality Test Lead hosted the status meetings and defect triage meetings for the Project and assisted team members to complete their tasks
• Created automation test scripts for functional and regression testing for both new feature and existing using Ruby Automation
• Created and executed Integration test cases for Mobi App search (HCo) using REST web services, web UI, Android UI
• Assisting with defining and delivering complete test planning and test execution by utilizing ALM and JIRA.
• Managed and executed the regression suite for Stores System - POS QA,
• Analyzing and diagnosing any issues which may impact performance or availability in the e-commerce environment.
• Estimating, budgeting and managing resources to provide effective Quality Assurance services to various projects simultaneously.
• Preparation of Test metrics and Test summary Report

Confidential - New Albany

QA Lead

Environment: Oracle POS, Linux, Oracle 11g, REST Webservices, CucumberT-Plan Robo, SOAP UI, Junit, Java

Responsibilities:

• Lead & Manage the QA efforts for Tokenization
• Develop Test Plan, Test strategy, review test cases, Defects.
• Review & develop SQL queries and document the same for testers.
• Participate, conduct various meeting - Weekly Defect Meeting, Daily Stand up.
• Highlight, escalates various issues, concerns & Risks to management in timely manner.
• Testing of Gift & Merch cards, Credit & Debit Cards, EMV for tokenization on POS.
• Conduct Settlement tests with Payment Gateways and banks.
• Performed Functional testing using REST Webservices - Soap UI for online payments
• Liase with Multiple Third party Vendors - NCR (POS), Vantiv ( Payment gateway, Magstripe & EMV) & Verifone ( Pin Pad) and SVS (Gift & Merch Cards) to align delivery for QA, resolve issues & integration testing.
• Facilitate UAT & Integration test with concerned teams.
• Work with Business teams ( store operations, loss preventions etc ) and leadership teams for pilots and roll outs.

Confidential - New Albany

QA Lead

Environment: Webcommerce 7, Java Scripts, JQuery, JSON, XML, DB2 and JSP Servlets

Responsibilities:

• Participated in walkthroughs, functional reviews and design reviews
• Involved in Test Design, Test Execution and Defect Management
• Created and executed Gherkin scripts for ATDD
• Coordinated actively with the project team on Daily status Meetings by maintaining Bug Reports
• Working closely with development, environment and testing teams to resolve any active defects as and when required
• Testing the ECOMM functionalities and PDP features on all versions of IPAD and different versions/ varieties of Smart phones
• Involved in Both New feature and Regression testing across the builds.

Confidential - Rochester

QA Lead

Environment: Java &J2EE, EJB, Webservices, XML and JSP Servlets

Responsibilities:

• Involved in Test Design, Test Execution and Defect Management
• Developed Test Scenarios with Test data to support Test Requirements.
• Review of requirements and the test designs
• As a Quality Test Lead Hosted the status meetings and defect triage meetings for the Project and assisted team members to complete their tasks
• Preparation of Test Summary Report.
• Involved in peer reviews as a Test Lead.
• Coordinated actively with the team on Daily status Meetings by maintaining Bug Reports
• Participating in walkthroughs, functional reviews and design reviews
• Working closely with development, environment and testing teams to resolve any active defects as and when required

Confidential

Senior Quality Analyst

Environment: Webservices, Oracle DB2, XML,Ruby, JSP Servlets and UNIX

Responsibilities:

• Involved in Test Design, Test Execution and Defect Management
• Developed Test Scenarios with Test data to support Test Requirements.
• Review of requirements and the test designs.
• Preparation of Test Summary Report.
• Coordinated actively with the team on Daily status Meetings by maintaining Bug Reports
• Participating in walkthroughs, functional reviews and design reviews
• Created test scripts for functional and regression automation testing using Ruby Automation
• Execution of Automation and manual test cases and involved in preparation of defect report.
• Writing, tuning and executing SQL queries to fetch the data and verifying the results.

Confidential

Senior Quality Analyst

Environment: Java &J2EE, EJB, XML,Webservices, Oracle and UNIX

Responsibilities:

• Worked as a Defect coordinator from onshore at client location.
• Hosted the Defect triage meetings with the vendors like IBM, Accenture and Infosys as a client interface.
• Involved in Test Design, Test Execution and Defect Management
• Coordinated actively with the team on Daily status Meetings by maintaining Bug Reports
• Worked as Team leader and successfully handled team leading activities.
• Review of requirements and the test designs.
• Preparation of Test Summary Report.
• Involved in peer reviews as a Test Lead.
• Created test scripts for functional and regression automation testing using QTP
• Execution of manual and automated test cases and involved in preparation of defect report.
• Worked at all the phases of testing End to End till test release level
• Writing, tuning and executing SQL queries to fetch the data and verifying the results.
• Executed the shell scripts in UNIX environment.

Confidential

Senior Quality Analyst

Environment: J2EE, EJB, XML, Teradata, Webservices, and Oracle

Responsibilities:

• Development of Test Cases from functional requirements, technical specifications and Use Cases
• Involved in GUI testing, Functional testing, Database testing and Cross browser testing.
• Involved in System testing, Integration testing and Regression testing across the builds.
• Created test scripts for functional and regression automation testing using QTP
• Execution of manual and automated test cases and involved in preparation of defect report.
• Reviewed and uploaded the Test Cases into QC.
• Worked at all the phases of testing End to End till test release level
• Writing, tuning and executing SQL queries to fetch the data and verifying the results.
• Executed the shell scripts in UNIX environment.
• Monitored and executed all the data in batch test using Tivoli scheduler and reported the results accordingly.

Confidential

Senior Quality Analyst

Environment: XML, EJB, JSP, Servlets, MS Access and 0racle

Responsibilities:

• Manual and Automation Test execution and reporting bugs.
• Common Business Rules (CBR) regression in MS Access database for all machines and uploading results in Quality Center.
• Involved in GUI testing, Functional testing, Database testing and Cross browser testing.
• Worked closely with development, environment and testing teams to resolve any active defects as and when required.
• Reviewed and uploaded the Test Cases into QC.
• Review of test cases written by fellow team members
• Involved in System testing, Integration testing, regression testing and cross browser testing..
• Involved in Both New feature and Regression testing across the builds.
• Participated in weekly conference calls and Team meetings

Confidential

Senior QA Tester

Environment: .Net, EJB, XML, UNIX and Webservices

Responsibilities:

• Development of Test Cases from functional requirements, technical specifications and Use Cases
• Involved in GUI testing, Functional testing, Database testing and Cross browser testing.
• Involved in System testing, Integration testing and Regression testing across the builds.
• Discussed and understood the Use Cases with the development team
• Developed the Test scripts based on the requirements
• Conducted Sanity test across all the builds.
• Executed the scripts, analyzing the results and reported the defects.