SUMMARY

• Experienced IT services professional offering over six years of direct client facing experience in software quality assurance.
• Ability to work in a fast paced environment with capabilities across multiple domains including customer relationship management.
• Expertise in testing with different testing methodologies like Agile and Waterfall.
• Experience in web application, cross browse and devices testing.
• Experience in automation using Selenium. highly motivated, self - starter, able to work independently and collaboratively within a diverse technical team.
• Thorough exposure to Six Sigma and also possess a black belt. Excellent understanding of software development life cycle (SDLC) and importance of QA in development / enhancement and maintenance of software application.

TECHNICAL SKILLS

General: IQF -Six Sigma Black belt Certification.

Operating Systems: Windows 95/98/00/NT/XP, and MS-DOS.

Testing Tools: Quick Test Professional (QTP), ALM Quality Center, IBM (Rational) Test Manager, Clear Quest, Jira, Selenium

Languages: C, C++, SQL, HTML, XML, VB Script, Visual source safe

Databases: MS SQL Server, Sybase, and MS Access

Tools: SQL, Toad, Microsoft Office Suite, WinSCP, Selenium

App/Web servers and other tools: HTML, XML, WebLogic Server, WebSphere

PROFESSIONAL EXPERIENCE

Confidential, Concord, NH

Senior QA Analyst

Responsibilities:

• Gathered and analyzed requirements to verify requirements.
• Researched and reviewed business requirements to gain an understanding of the project objectives and specifications.
• Created the test strategy and implementing the same throughout the software testing life cycle based on business scenarios.
• Developed and executed integration, system, and regression test cases in accordance with the business requirement document (BRD).
• Test led for a team of two on a functionality and rule testing project using IBM Rule Designer.
• Also led a team of two, in backend integration testing process for a conversion project.
• Involved in extensive data validation by writing the SQL queries
• Performed web application testing and cross browser testing.
• Developed and executed accessibility test cases and section 508 compliance testing
• Performed responsive design testing for different devices such as tablet and mobile phone and different platforms such as android and iOS.
• Tested mobile application on multiple browsers like IE, Firefox, Safari and Chrome.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Developed automation test cases and executed test cases in system and regression using Selenium Webdriver
• Executed automation (Selenium) scripts and produced reports using TestNG.
• Executed the Selenium test cases / user stories and reported the defects in defect management tool Jira.
• Worked in hybrid (Agile and waterfall) development methodology.
• Attended scrum meeting and stand-ups.
• Responsible for developing customized Test Results Report and sharing with the management.
• Develop and execute automation scenarios using FET (testing tool) to compare legacy system with Java.
• Online and nightly batch service testing.
• Validation of the front end (GUI) functionality, identified defects and reported the defects using the defect tracking tool Jira.
• Coordinated, trained the focus group and performed UAT for both conversion and enhancement projects.
• Coordinated with the developers to develop unit test cases and executed the same towards an issue free product.
• Performed root cause analysis with the development team.
• Implemented new project processes to improve project productivity and quality.
• Organized retrospective meetings at the end of every subsystem release to analyze issues and opportunities to improve.

Environment: SQuirrel SQL, WebSphere Application Server, Jira, Java, COBOL, TSQ (temporary Storage queue), IBM Rule Designer, Selenium WebDriver.

Confidential, Detroit, MI

QA Analyst

Responsibilities:

• Analyzed requirement documents and interacted with business analyst in analyzing the requirements.
• Developed test cases for black box testing for GUI, functionality testing, integration testing, and system testing.
• Developed test scenarios based on business rules and executing them.
• Assisted in preparation of test plan document.
• Performednegative testingto find how the functions and variables perform when they encounters invalid and unexpected values.
• Executed automation test case using Selenium
• Reported the test status by producing reports from TestNG
• Performed GUI, Integration, Functional, Regression, and End-to-End system testing for the application.
• Prepared Traceability Matrix between requirements and test cases to ensure adequate test coverage.
• Developed test cases and executed them in test lab using Quality Center.
• Reported defects using Quality Center and managed documentation of the defects.
• Involved in database testing by writing and executing SQL queries to validate data integrity and manually compared results with the front-end values.
• Logged defects in ALM Quality Center with priorities and co-ordinate with development team while fixing the defect.
• Reported defects using QC retested fixes and closed bugs during regression testing.
• Participated in the agile methodology.
• Involved in web services testing using SoapUI.
• Interacted with developers and business analysts to resolve the issues related to business requirements.
• Work closely with developers to make sure that all the bugs were fixed.
• Actively participate in weekly review meetings with project team.
• Attended brainstorming sessions.

Environment: ALM Quality Center 10.0, SQL, Oracle 10G, SQL Server 2000, MSWord, Teradata, Service center, MS Excel, Windows XP, PL/SQL Developer, SOAP UI 1.6

Confidential, Buffalo, NY

QA Analyst

Responsibilities:

• Reviewed Business requirement documents.
• Developed and documented test scenarios and test cases in accordance with the Business Requirement Documents (BRD) and Functional Specification Documents(FSD).
• Worked under different iterative and modular SDLC methodologies like Agile, Scrum.
• Published and reviewed test scenarios and test cases, and test data.
• Coordinated with the QA Team in developing and executing functional, system test cases and ensuring system meets functional and design specifications.
• Used Quality Center to develop test cases, and executed them in test lab.
• Validated data flow through the front end to backend by executing SQL query and extracted data from database.
• Created test scenarios and matrices for various claim transactions.
• Involved in release level status meetings and signoffs on testing documents.
• Responsible for weekly team meeting and reports.
• Created and tested scripts for the premium calculations and claims limits and deductibles (claims calculations).
• Performed positive and negative testing of the application for identification of bugs.
• Analyzed the results to compare expected and Actual results.
• Captured test execution plans and defined the testing milestones for the project.
• Performed Functional, Integration, and System testing on the application to identify defects.
• Performed Web services testing XML and SOAP messaging using SoapUI.
• Extensive usage of Quality Center defect reporting and tracking.
• Performed Regression testing on each new build.
• Developed automated scripts for functional testing and Data driven testing of the application usingQTP.
• Created data driven tests using Quick Test Professional by adding statements to already existing scripts so that test scripts can be run with multiple sets of data.
• Utilized dictionary object in QTP, maintaining test data in excel files and importing excel files from resources module in quality center to QTP data table and read the values based on the functional requirement.

Environment: Java/J2EE, Sybase, Test Director, Windows 95/98/2000/XP, Quality Center 9.2, Soap UI, Toad, Microsoft Office, MS Project, SQL.

Confidential, San Diego, CA

QA Analyst

Responsibilities:

• Involved in all phases of testing for assigned components ensuring test plans, test strategies, test data and test cases are completed to meet business requirements.
• Evaluated, designed, developed and maintained test scripts for new enhancements.
• Assisted in creating test plan documents.
• Executed manual and automated test scripts and verified actual results against expected results.
• Performed smoke, functional, integration, system, and compatibility testing on the application.
• Validated data using complex SQL queries, to examine frontend data against backend database.
• Performed Web Services testing using the SOAP UI tool.
• Performed regression testing of the application manually.
• Usedqualitycenter to capture requirements, create test plan and test cases.
• Extensively usedqualitycenter to log defects, track and generate defect reports and graphs.
• Involved in Manual testing using quality center to develop test cases, test scripts, executing the scripts and logging the defects of Production and QA Lab.
• Coordinated with developers and product owners in daily scrum, in the agile development process, to ensure code meets the end user requirements.
• Created user defined functions using QTP to modularize and enhance the reusability of test scripts.
• Involved in Developing Requirement Traceability Matrix (RTM) for test case coverage Analysis.
• Conducted regression testing on various builds of the application.
• Extensively used actions, functions, parameter and checkpoints in QTP.
• Coordinated with Business Users during User Acceptance Testing.
• Participated in Agile methodology.
• Coordinated with developers, business analysts and testing team in providing suggestions in creating Ac-hoc testing scenarios and improve test efficiency.

Environment: QTP 9.2, Load Runner 9.0, Quality Center 10.0, VBScript, DB2, Oracle 9i/10g, SQL Server 2000, MSWord, MS Excel, Windows XP, PL/SQL Developer, SQL Server 2000/2005, SOAP UI 1.6.

Confidential

QA Analyst

Responsibilities:

• Prepared the test plan and test cases based on the business requirements of the client.
• Manually tested the application and developed test plan based on software requirements specifications.
• Wrote test cases for functionality based on product functional specification
• Involved in integration, system, and regression testing
• Involved in conducting User Acceptance Testing (UAT)
• Used test director to organize manual and functional and regression tests
• Tested the website for all the functionalities based on the specification document
• Captured the SQL statements from the application execution and manually checked the results.
• Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking, etc.

Environment: Quality Center 8.2, Bugzilla, UNIX, SQL, Weblogic, Oracle, MS Project, MS Office, .NET, Windows 2000/NT.