SUMMARY

• Over eight years of experience in Information Technology with emphasis on Business Systems Analysis, Quality Engineering in Functional, Non Functional and Performance testing in client/server, web based and enterprise applications.
• Experience with full SDLC management such as RAD, RUP, JAD, Spiral, Agile, TDD Methodologies, Requirements capture, testing, process improvement, needsanalysis, CRM,GAP analysis, UAT, Internet, and business - technical liaison.
• Designed Use Cases, Activity Diagrams, Sequence Diagrams, and Class Diagrams, Data flow Diagrams by using MS Visio.
• Extensive development experience with Web technologies like HTML/DHTML, JavaScript, JSP, AJAX, JDBC, EJB, JMS, XML & XSLT, GWT & GXT.
• Experience in implementing MVC frameworks using STRUTS & SPRING frameworks and persistence frameworks like Hibernate & SOA
• Good knowledge of development with Eclipse, WSAD/RAD Studio and Web Sphere, Broad Vision, Web Logic, JBoss and Tomcat servers.
• Expertise in implementing web services client using XML-based protocols such as (SOAP & REST) with JAX-WS, Apache CXF and Mule ESB.
• Good knowledge of objection orientation techniques and design patterns (MVC Session Facade DAOs, VOs and Singleton pattern).
• Expertise in Selenium Automation using Selenium WebDriver, Selenium IDE, Selenium Grid, Java, TestNG, Junit, Jenkins,Ruby,Cucumber, SOAP UI, BDD and Maven.
• Extensive experience as a Tester/Analyst, Writing System Test plans, Test procedures, Test strategy, Documentation, Test cases (Creation/Execution), Test scripts in TSL and VBscript.
• Expertise in Manual and Automated testing using Selenium, QTP, Load Runner, ClearQuest, and Quality Center.
• Executed the Integration Testing of all the modules with the Web Application using open source tool Selenium IDE
• Experience in the Financial(Trading & Investment)with FIX Protocol, Healthcare and Insurance (Medical/Pharmacy) with HIX protocol, Industry with Claims processing (Medicare, Medicaid or TED)
• Experience in HL7/HL5 standard (Health Care Domain Standard) for transferring data and X.12 (Billing Standard)
• Developed and executed system implementations activities (e.g., test data) to meet ICD9/10 implementation requirements
• Strong understanding of the principles of DW using Fact Tables, Dimension Tables and star schema modeling, ETL experience usinginformatica, DataStageand BI Analysis &Reporting using BO Cognos.
• Experience analyzing test results and communicating via Bug tracking systems.
• Experience in testing various applications under UNIX/Linux, WINDOWS and CITRIX environment.
• Experience with .NET Framework(web services) and Java/J2EE technologies VBscript, JavaScript, JSP,ASP, Ajax, Perl and shell scripting
• Experience using MS Visual Studio Coded UI, Team Foundation Server and Microsoft Test Manager
• Possesses good Database Query programming skills in SQL, Stored procedures with Oracle and SQL Server.
• Experienced in testing applications based on Web Services validating and parsing the XML data.
• Experience in testing various applications under UNIX/Linux, WINDOWS and CITRIX environment.
• Managed various areas of support including; network connectivity, understanding TCP/IP protocols re-imaging, user accounts, email(Outlook), Microsoft Office Applications, Computers in Active Directory, software and hardware troubleshooting
• Worked with other developers to resolve priority 1 & 2 defects to meet a production release dates.
• Team player with excellent communication and demonstration skills for analyzing user’s requirements, pretty good coordination with team.
• Strong Problem analysis, resolution skills as well as inter-personal communication skills.
• Have good knowledge regarding CMM and Six sigma, Agile and scrum methodologies.

TECHNICAL SKILLS

Languages: C, C++, VS COBOL II, Java 2.0, .NET.SAP,Mainframes

RDBMS: Teradata,Oracle, DB2, MS SQL Server and MS- Access 2000.

Web Technologies: HTML, XML, XSL, TSL, Vbscript and Java Script.

Confg & Mangmt Tools: CVS, PVCS, Harvest Remedy, Maven, GitHub,Jira, & Rally

Operating Systems: MS-DOS, Windows XP, Vista, NT and UNIX/Linux.

Networking: TCP/IP, UDP/IP, HTTP, DHCP, DNS and VPN

QA: HP ALM/QC, Selenium, Ruby, Cucumber, Gherkin, QTP/UFT, Win Runner, Load Runner,Rational Clear Quest, Rational Repository.

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

Sr. Quality Analyst

Responsibilities:

• Analyzed the Business requirements, using Rally for planning and executing the design of the application based on customer requirements.
• Performed GAP analysis of business rules, business and system flows, user administration and requirements.
• Coordinated with teams in Agile/SCRUM model to optimize system quality and to enable rapid refactoring.
• Used Behavior Driven Development (BDD) tools likeselenium, Ruby and Cucumber by creating the Features, Scenarios and Step Definitions files to execute test scenarios
• Automated highly transactional claims processing web applications using Selenium WebDriver and Ruby, Cucumberand Gherkin tools.
• Used SOA framework with web services and MQ series along with Java/J2ee and IBM IIB/RSA and DB2 as backend
• Developed test design specifications, Test Plan, Test Cases, and Test Scripts for various test scenarios.
• Test case design, writing, execution and defect management using ALM and TFS.
• Automation experience using MS Visual Studio Coded UI, Team Foundation Server and Microsoft Test Manager and Development/scripting skills in .NET/C#
• Involved in server side testing as well as client side testing to find various issues.
• Analyzed and executed the web service functional and regression testing using SOAP UI tool.
• Worked on Asynchronous messaging system using by implementing JMS through Point-Point and Publish-Subscribe MQ-Series architecture
• Configured, Developed and manage the requirements and defects using Rally and JIRA.
• Executed SQL queries on different databases to verify and validate data.

Environment: HP QC, Java, J2EE, SQE Script, XML, XSL, HTML, DB2, Linux/UNIX, Hudson, Maven, IBM IIB/RAD, WAS, MQ, Windows, Rally, Jira,SOAPUI, Selenium Webdriver,Ruby, Cucumberand SQL Server.

Confidential, Dallas, TX

Sr Quality Analyst

Responsibilities:

• Analyzed the Business requirements, Performed ambiguity reviews and communicated the inconsistencies between the requirements and application.
• Written and implemented web services client using XML-based protocols such as Simple Object Access Protocol (SOAP) and HTTP using XML & Web Service definition Language (WSDL).
• Worked on Asynchronous messaging system using by implementing JMS through Point-Point and Publish-Subscribe MQ-Series architecture
• Developed and tested the WebService components using SOAP to fetch the different risk metrics and persists in the metrics in the database (Oracle).
• Responsible for planning and executing the design of the application based on customer requirements.
• Performed GAP analysis of business rules, business and system flows, user administration and requirements.
• Used Rally to manage finding defects, resolution of all defects and report on all defects and ran automated scripts from it.
• Coordinated team application of test-driven development (TDD) strategies to optimize system quality and to enable rapid refactoring.
• Used SOA framework with web services and JMS series along with Java/J2ee and IBM WCS/RSA and DB2 as backend
• Used spring MVC framework with Hibernate using RSA and oracle 10g as backend
• Developed and executed Functional and Regression Testing using Selenium IDE/RC using RAD plugin.
• Participated in Requirements estimation, Requirements Review meetings with the Business.
• Created & modified GUI pages using HTML, CSS, JavaScript, Servlets& JSP’s for the presentation & Controller tier and validated the client side requests
• Developed POJO, and implemented Hibernate for database operations. Mapped and managed Object/table relationships in Hibernate.
• Strong understanding of the principles of DW using Fact Tables, Dimension Tables and star schema modeling, ETL experience using DataStageand BI Analysis &Reporting using Cognos.
• Developed test design specifications, Test Plan, Test Cases, and Test Scripts for various test scenarios.
• Involved in server side testing as well as client side testing to find various issues.
• Performed tests on web-based system. Executed functional testing, integration testing and negative testing as per test conditions.
• Executed SQL queries on Oracle tables to verify and validate data.
• Involved in designing, developing, Scheduling, ETL jobs usingDataStageDesigner, Manager andDirector.
• Validated POS sales data from source to target (SAP fico) by using Lotus, Excel and several core transactions in the SAP and Mainframes environment

Environment: Trac, Cascade,Selenium, Load Runner, SQL, spring, Hibernate, Java, servlets, JSP, JavaScript, XML, XSL, HTML, TOAD for Oracle Linux/ UNIX, Starteam, Hudson, IBM WCS/RSA, WAS, SOAPUI, Jira, WebServices, WindowsXP/7/NT, DataStage. SAP, mainframes

Confidential, Bloomington, IL

Sr Quality Analyst

Responsibilities:

• Reviewed Business requirements, Design documents and prepared Test Plans for System, functional and integration testing.
• Designed and developed test cases for the application as per the requirements in excel spreadsheets.
• Updated the status in Daily agile/scrum meeting.
• Responsible for creating test cases using SoapUI / SoapUI Pro.
• Test case automation usingRuby, Cucumbertest automation tool andGherkinscripting language.
• Working with Billing Center, Documents teams to test the Policy Center integration with these services.
• Tested 3rd party integrations data like Lexus nexus, Red Mountain etc;
• Data mapping and validations with the help of SoapUI tool.
• Conducting daily defect triage meetings with IT and business team.
• Tested payment plan and Invoice functionality Including correspondence.
• Worked on payment processing and suspense payments functionality.
• Tested functionality related to PC-BC integration like updates to BC/PC and data flow.
• Interacting often with IT team members to discuss and resolve defects based on their priorities.
• Worked closely with Claims team to provide policies required for claims testing.
• Prepared and Maintained Requirements Traceability Matrix to ensure that the test cases cover all the business requirements
• Defects reported using HP ALM tool.
• Assisted BA team for successful completion of Policy Center US acceptance testing.
• Tested Integrations between GW and external vendors for MVR, CLUE and NCF using web services
• Also tested internal integrations like PDS (Policy Data Service) which provides policy information to portal and other internal applications.
• Interacted with third party vendors to clarify the business questions and to identify the test data for internal testing process.

Environment: Java, J2EE, Spring, JSF, AJAX, Teamcenter, Web Services, HP ALM, SQL Server, Windows 7, Soap UI, Guide wire 7.0, Selenium,Ruby, Cucumber, Gherkin, Sharepoint.

Confidential, Moline, IL

Quality Analyst

Responsibilities:

• Used Rally to manage finding defects, resolution of all defects and report on all defects and ran automated scripts from it.
• Coordinated team application of test-driven development (TDD) strategies to optimize system quality and to enable rapid refactoring.
• Used spring MVC framework with Hibernate using RSA and oracle 10g as backend
• Developed and executed Functional and Regression Testing using Selenium IDE/RC using RAD plugin.
• Participated in Requirements estimation, Requirements Review meetings with the Business.
• Created & modified GUI pages using HTML, CSS, JavaScript, Servlets& JSP’s for the presentation & Controller tier and validated the client side requests
• Developed and tested the webservice components using SOAP to fetch the different risk metrics and persists the metrics in the database (Oracle).
• Developed test design specifications, Test Plan, Test Cases, and Test Scripts for various test scenarios.
• Involved in server side testing as well as client side testing to find various issues.
• Performed tests on web-based system. Executed functional testing, integration testing and negative testing as per test conditions.
• Executed SQL queries on Oracle tables to verify and validate data.
• Involved in designing, developing, Scheduling, ETL jobs usingDataStageDesigner, Manager andDirector.

Environment: Trac, Cascade, Selenium, Load Runner, SQL, spring, Hibernate, Java, servlets, JSP, JavaScript, XML, XSL, HTML, TOAD for Oracle, UNIX, Starteam, Hudson, IBM RAD7.5, WAS, webservices, WindowsXP/7/NT, DataStage

Confidential, Baltimore, MD

Quality Analyst

Responsibilities:

• Analyzed, developed, documented and validated QA work product for the SSA Online application, against the Use Case and Business Requirements Documents as part of the SDLC activity in Agile Methodologies
• Created GUI pages using HTML, CSS, JavaScript for the presentation tier and validated the client side requests
• Developed the UI of the solution using JSP, JQuery, AJAX requests for getting data from server without submitting the web page.
• Performed 508 compliance test for all the screens using JAWS, Magic, Dragon Tools
• Created Requirements using Quality Center and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Coordinated team application of test-driven development (TDD) strategies to optimize system quality and to enable rapid refactoring.
• Developed and executed Functional and Regression Testing using Quick Test Pro (QTP).
• Created Vuser Scripts using Load Runner by recording, incorporating Transaction statements, Rendezvous statements and think Time
• Participated in Requirements estimation, Requirements Review meetings with the Business.
• Developed test design specifications, Test Plan, Test Cases, and Test Scripts for various test scenarios.
• Reported the bugs, Email notifications to the developers using Quality Center to close the bugs/cases as and when developers fix the bugs.
• Planned and performed all back-end transaction testing evaluating data stored with in Oracle
• Wrote SQL commands to fetch data thru queries for testing.
• Prepared Defect reports and interacted with other developers for Debugging

Environment: Java2 (JDK 1.5), J2EE,, JSPs, JSP tags, DHTML, CSS, JDBC 3.0, Struts, Servlets,RAD7.0, RSA 7.0/7.5, QTP, Quality Center, LoadRunner,WSAD6.x/7.1, XML,JMS, 508 tools, MKS, Oracle 9i/10g, MQ, Windows XP, IBM Redhat LINUX/UNIX

Confidential, Los Angeles CA

Business System Quality Analyst

Responsibilities:

• Responsible for planning and executing the design of the application based on customer requirements.
• Used Quality Center to manage finding defects, resolution of all defects and report on all defects and ran automated scripts from it.
• Created Requirements using Quality Center and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Coordinated team application of test-driven development (TDD) strategies to optimize system quality and to enable rapid refactoring.
• Developed and executed Functional and Regression Testing using Quick Test Pro (QTP).
• Performed Database testing, Usability testing, IST Testing, Security testing, Interface testing and Regression Testing and Load Testing using LoadRunner.
• Created hibernate objects & wrote queries in support of importing the data to and from tables.
• Created & modified GUI pages using HTML, CSS, JavaScript & JSP’s for the presentation tier and validated the client side requests
• Server-Side Application UI was developed using JSF framework for achieving Component-driven behavior.
• Worked on Asynchronousmessagingsystem using by implementingJMSthrough Point-Point and Publish-Subscribe MQ-Series architecture
• HIPAA and HL5/HL7 is used to refer to some of the specific standards created by the organization (i.e. HL7 v2.x, v3.0.)
• Used SQL, PL/SQL developer to interact with database for developing new tables/queries and generating E-R diagrams for the existing tables.
• Used Ant/maven scripts to move build ear files to different production staging servers (UNIX based) during the production deployments and to execute the batch process based on triage request.

Environment: Java2 (JDK 1.5), J2EE, C++, .NET EJBs, JSPs, JSP tags, DHTML, CSS, JDBC 3.0, Struts, Servlets,RAD7.0, RSA 7.0/7.5, Selenium, QTP, QualityCenter, LoadRunner,WSAD6.x/7.1, XML,JMS, Composite Server, JReport, Maven, Oracle 9i/10g, TIBCO, Windows XP, IBM Redhat LINUX/UNIX and FIX protocol

Confidential, Franklin Lakes, NJ

Quality System Analyst

Responsibilities:

• Analyzed the Business requirements, Performed ambiguity reviews and communicated the inconsistencies between the requirements and application.
• HIPAA and HL5/HL7 is used to refer to some of the specific standards created by the organization (i.e. HL7 v2.x, v3.0,).
• Participate in interactive sessions with the members of the ICD-10 team to define and refine ICD-9 to ICD-10 maps and discuss impacts
• Worked in Claims Processing in Medicaid(TED) environment as part of Prescription benefit Management(PBM)
• Developed test design specifications, Test Plan, Test Cases, and Test Scripts for various test scenarios.
• Developed & Modified the front-end code using HTML, javascript, XML/XSTL, AJAX and JSP
• Interacted with Mainframe Legacy Database testing using various C++ webservice components through XML and SOAP
• Developed SQL Queries to query the database to test the back end process of the application.
• Coordinated the testing between onsite and offshore resources.

Environment: Quality Center, Selenium, QTP, Load Runner, SQL, C++, Java, JSP, JavaScript, XML, XSL, HTML, DB2, UNIX, Harvest, Broadvision, Mainframe, Webservices, WindowsXP/NT, UNIX/Linux, Networking

Confidential, Harrisburg, PA

Quality System Analyst

Responsibilities:

• Analyzed, developed, documented and validated QA work product for the all the BCBS Online application, against the Use Case and Business Requirements Documents as part of the SDLC activity in Agile Methodologies
• Analyzed the Business requirements, Performed ambiguity reviews and communicated the inconsistencies between the requirements and application.
• Worked in Claims Processing in Medicare(TED) environment as part of Estimated Out of Pocket (EML) application
• Interacted with the Systems developed in platforms like Mainframe and java.
• Writing of test cases corresponding to business requirements and other operating conditions.
• Used JavaScript for client side validations. Used JUnit for unit testing of the module and Log4J for logging
• Testing Web Services (SOAP) and invoking Java and other technologies Web Services (SOAP) by make use of its WSDL
• Monitored Quality Center to close the bugs/cases as and when developers fix the bugs.
• Developed and executed Functional and Regression Testing using Quick Test Pro (QTP).
• Database testing, Usability testing, IST Testing, Security testing, Interface testing and Regression Testing and Load Testing using LoadRunner

Environment: Quality Center, QTP, Load Runner, SQL, Java, servlets, JSP, JavaScript, XML, XSL, HTML, Oracle8i, UNIX, Harvest, Mainframe, webservices, Networking, WindowsXP/NT, UNIX/Linux

Confidential

Business System Quality Analyst

Responsibilities:

• Participated in the structured development process of Account Management System (AMS) & Online Trading System (OTS).
• Involved in design and development of system and functionalities test cases
• Performed Integration testing, regression testing, Database testing, User acceptance testing, Black box using Win Runner and Test Director
• Documented and reported bugs found out during the process of testing in the bug database of the QA instance.
• Software, hardware, network installation, maintenance, security, safety Hardware and software testing including Functional/Performance /Integration & Regression Tack defects. CMVC and test scripts that use long run test cases.
• Worked closely with developers to resolve priority issues during pre & post production time

Environment: TestDirector, Win Runner, Load Runner, Tomcat, Java, HTML, IBM Visual Age for Java,, Rational Unified Process, JavaScript, oracle, VB, Windows