SUMMARY

• Over 9 years of experience in IT and working as a Salesforce Tester for past 4+ years.
• Over 5 years of experience in production support, Testing and maintenance projects.
• Proficiency in Manual Testing in Salesforce, SAP.
• Well versed in analyzing of CRM business processes like, Campaign management, Lead Management, Order Management, Account Management, and Case Management.
• Extensive experience Functional Testing, System Integration Testing and Regression Testing.
• Experience in REST,SOAP API web services testing using SOAP UI
• Experience on Test case, Test scenarios creations
• Expertise in Test case execution and defect tracking.
• Expertise in Data migration using Apex Data Loader.
• Extensive experience in Data validation and Data migration testing
• Extensive experience in activities related to Saleforce.com setup, Configuration, Administration, and Data Migration.
• Extensively worked in Data migration. Excel to Salesforce system.
• Prepared Data Model and Data Mapping documents
• Good experience in Design and execution of Test Scenarios and Test cases.
• Extensively worked on Sales Cloud and service Cloud.
• Involved in Defect Management and Bug Reporting using tools like HP Quality Center, Test Director.
• Good Knowledge on Selenium.
• Strongnoledge/exposuretoSalesforce.comStandardObjects, custom objects, Validation Rules, Workflows, Approval Process, Security controls, Sharing rules, SOQL Queries, Reports and dashboards.
• Good Knowledge in softwareQAprocesses,testingmethodologies and Agile methodologies
• Knowledge on DELL Boomi, Tibco middle ware tool.
• Good experience on SVN,Rally,Jenkins,Jira.

PROFESSIONAL EXPERIENCE

Confidential, Newyork City, NY

Salesforce Tester

Responsibilities:

• Extensively working on Agile methodology.
• Creating test cases and test scenarios.
• Testing teh page layouts for different profiles.
• Understanding teh role hierarchy and testing case assignment.
• Involved in teh test plan with Product owner and Scrum master
• Exclusively worked on functional testing, System integration testing and Regression testing.
• Created teh mapping document for Integration testing.
• Executing teh test cases and defect reporting
• Coordinated with development team to fix teh issues and defects.
• Sending teh weekly status reports.

Confidential, East Hanover, NJ

Salesforce Tester

Responsibilities:

• Involved in Test planning.
• Involved in Business discussions to understand teh requirements.
• Created test scenarios and Test cases.
• Executed Test case and Participated in SIT
• Coordinated with teh Dell Boomi team and fixed teh Integration issues found during teh SIT.
• Created Data migration test cases.
• Created Data Model and Data mapping sheet.
• Executed data migration test cases after data migration activity.
• Conducted data validation testing.
• Created Reports & Dashboards as per business requirement.
• Defect management, bug tracking and Documentation.
• Created Tractability Matrix.

Confidential, Cambridge, MA

Salesforce Tester

Responsibilities:

• Involved in requirements gathering.
• Participated in Test plan and execution plan.
• Understanding teh Custom requirements of teh client and explained to teh team to understand teh application.
• Created Test scenarios and test case for teh end to end application testing.
• Coordinated with teh Tibco and sap team to create test scripts for system integration testing
• Created mapping sheet for SAP to Salesforce system
• Created Data migrations test case.
• Created traceability matrix to make sure we covered all teh Functional requirements.
• Executed test cases and Participated in SIT with tibco and sap team
• Documented teh entire defects and created reports.
• Coordinated with Development team and integration team to fix all teh application and integration issues.
• Created reports on test case creation and execution.

Confidential

Salesforce Tester

Responsibilities:

• Participated in Test plan and execution plan.
• Understanding teh requirements of teh client to understand teh application.
• Created Test scenarios and test case for teh end to end application testing
• Coordinated with Onshore team regarding teh execution and data migration activities.
• Created and Deployed Several Reports Using Salesforce Platform.
• Developed and Deployed Workflows and Approval Processes.
• Involved in assignment rules, escalation rules, and auto response.
• Utilized Apex Data Loader in handling massive amounts of user data.
• Prepared and executed Test Scenarios and test case
• Coordinated with development team to fix teh issues and defects.

Confidential

Software Engineer

Responsibilities:

• Created Custom objects, Page layouts, Custom tabs to meet teh business requirements.
• Created various profiles and configured teh permissions based on teh requirements.
• Created validation rules and workflows to meet teh business requirements.
• Defined lookup and master - detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Created page layouts to organize fields, custom settings.
• Created Reports & Dashboards.
• Created Test cases and executed test cases

Confidential

Software Engineer

Responsibilities:

• Gathering teh business requirements.
• Understanding teh Business process.
• Manually tested Generate Invoice-Basic Material billing through cash processing for basic Material and will enable to validate teh account posting
• Manually tested ability loading of Business partners, Contract persons, Prospects from legacy to SAP System.
• Manually Performed UAT Functional Testing of SD Cancel SO, Change SO.
• Manually Performed Functional testing of Customized T.Code ZIC INVOICE.
• Manually Performed Functional Testing of T. Code MIRO, invoice verification process Match and approve in Accounts Payable.
• Involved in Data Quality Testing
• Helping teh Buyers and Suppliers regarding teh Business issues.
• Supporting teh buyers regarding teh work flow.

Confidential, Milpitas,CA

Software Engineer

Responsibilities:

• Setting up of Master Data by updating ZTables in SCM.
• Maintain application’s proactive monitoring to mitigate teh System Downtime.
• Monitoring teh electronic data transfer between SCM and XI.
• Contacting site Coordinators for fixing up teh failed Electronic data (signals) and driving them to fixed processes.
• Driving Application specific SLA’s.
• Preparation of Weekly reports and presenting it to Business.
• Involved in preparation of Test cases
• Functionality testing
• End to End testing
• Involved in Data Quality Testing
• Working with Backend ERP teams for any discrepancies in teh system.