SUMMARY

• A result oriented dynamic professional with Over 11 years of IT experience in different stages of SDLC - Analysis, Design, testing, PROD support.
• Strong experience in Quality Assurance and Software Testing of various business applications in Mobile. Web and Client/Server based environment.
• Varied domain experience in Telecom, Insurance, Banking and E-Learning.
• Rich experience in Agile and Waterfall methodologies, STLC, Release Management processes and Test Enablement Monitor and Control
• Specialize in analyzing functional specifications, creation of test scripts using ALM/Loadrunner, creation of test data, execution of test scenarios using iOS and Android tablets, ALM, Selenium and UFT (QTP), analyzing the results and defect logging & tracking.
• Profound knowledge in iOS 8, iOS 9, Android 4.4, Android 5.0, Webservices and CRM (Amdocs) testing using SOAP box.
• Worked on mobile applications which include Native, Web and Hybrid mobile apps.
• Perform automation in mobile testing using Screenfly, Appium, iPhone tester
• Worked as a Test Project Coordinator/Test Lead/Test Analyst in different projects and played a Vital Role as Test Process Consultant in Testing Center of Excellence (TCoE)
• Collaborate with QA, business, development and operations leaders to transform the QA deliver process that meets customer expectations for user experience, functionality, schedule and budget
• Extensive experience in Customer facing roles and working in Global Delivery Model managing Onsite/Offshore coordination from different geographic locations
• Experienced in preparation of test strategy, test planning, testcases, status/Defect reports, Root Cause Analysis and Test Closure Report.
• Hands on experience in System, Functional, Regression, Integration, User Acceptance Testing (UAT), database testing, Installment testing and backout testing for Mobile, Web and client/server applications with/without Citrix env.
• Hands on experience in identifying functional/Technical artifacts, Risk assessment and its mitigation plans

TECHNICAL SKILLS

Methodologies: Agile, Waterfall

Protocols: HTTP/HTML, Web Service, Citrix, AJAX Click and Script, TruClient, Mobile (http)

Operating Systems: iOS8, iOS9, Android 4.4, Android 5.0, Windows Server, Windows 2000/2003/Vista/ 7/8, Unix

Programming Languages: C, C++, Java, HTML, Javascript, XML

Testing Tools: HP LoadRunner, HP UFT (QTP), Selenium, HP ALM, Test Link, Screenfly, Appium, iPhone tester

Web/Application: IBM Web Sphere, BEA Web Logic, Tomcat

Database: Oracle, DB2, MY SQL, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Troy, MI

QA Lead

Responsibilities:

• Going through requirement documents/user stories and understanding requirements/client needs.
• Arranging review call and clarifying questions on requirement with business team/business analyst.
• Securing required access for related environments.
• Preparing testcases and test data for iOS (iPAD) and web based testing and getting approval from business team/business analyst.
• Performing functional testing, system testing, installment testing, back out testing using iPAD (iOS 9) and different browser (web based) including IE, Chrome, Mozilla on Citrix env.
• Performing regression testing using UFT/QTP.
• Opening defects/tickets in ALM or Test Link and tracking until closer.
• Heading and participating different stats meetings with client and offshore team.
• Providing status to client and escalating to management if any blocker or issues.

Confidential, Overland Park, KS

Onsite Test Lead

Responsibilities:

• Analyzing and understanding requirements with team as soon received user stories
• Estimating all sprints using WBS (work breakdown structure) model and getting approval from client.
• Preparing Manual Test Plans which includes test strategy, schedule, env, etc.. for all sprint
• Preparing Test Scripts and Test Cases for system testing and Integration testing for retain mobile application.
• Preparing test data for all sprints in particular release.
• Perform testing in IPAD, Android tablet Client server application (PC) and web based application.
• Executing regressing testing using UFT (QTP), Appium.
• Performing mobile testing using iPhone tester.
• Performing activation, deactivation and bill payment in Amdocs CRM.
• Opening defects/tickets and tracking until closer using ALM.
• Follow escalation protocol if any issue is blocking or need attention.
• Performed testing in Android 4.4, Android 5.0 iOS 8 and iOS 9. Also executing Web services testcases using SOAP box and validating logs/responses using putty.
• Attending sprints/stand up meetings and provide prompt status to scrum master/client and management (onshore/offshore)
• Working client closely and get approval for deliverables. Also make sure business/PROD is not impacted any time
• Perform regression testing in all major releases.
• Validating log files using Putty and db changes using SQL developer.
• Suggested process improvements to the team and management to increase group efficiency.
• Preparing testecases for UAT team and supporting during UAT.
• Hosting review and status calls with Client, internal management and development team
• Ensure content and structure of all Testing documents is documented and maintained
• Approve completion of the System and Integrated Testing.

Confidential, Sayreville, NJ

Onsite Test Lead

Responsibilities:

• Understating requirements with team during the requirements analysis phase of projects.
• Involved in writing detailed Performance and Manual Test Plans, Test Scripts and Test Cases for UAT testing and Integration testing.
• Provided hardware and software requirement specifications and built the lab for UAT and performance testing.
• Presented process improvements to the team and management to increase group efficiency.
• Collaborate with team members in defining test strategy, documenting and refining test plans, test cases, test script and traceability matrix against business requirements to authenticate test coverage for both UAT/Integrated tesitng and performance testing.
• Developed automated Loadrunner scripts and defined test case scenarios for web based applications using HTTP/HTML.
• Develop UAT functional test scripts and get approval from business.
• Hosting review and status calls with Client, internal management and development team
• Executing test scripts using ALM and Loadunner and analyzing the results.
• Performing regression testing using Selenium.
• Defect logging and tracking until closer for both UAT and Integreation testing.
• Produce performance and UAT/Integration test execution summary reports and Submitting the same to client team for analysis.
• Ensure content and structure of all Testing documents is documented and maintained
• Act as the single point of contact between Development and Testers for iterations, testing and deployment activities
• Validating the Test cases and Defects in Quality Center and Sending the daily or weekly status report to Project manager (Onsite and Offshore) and Business
• Approve completion of the UAT and Integrated Testing.

Confidential, Greenville, NC

Offshore Test Lead

Responsibilities:

• Analyze requirements with team during the requirements analysis phase of projects
• Preparing the Test plan, Assessment and Estimation and submitting to Project manager and Client, then getting the approval from them
• Creating scripts for performance testing using VUGen and executing the same along with team.
• Managing functional testing team and executing functional testcases whenever necessary.
• Performing webservices testing using SOAPUI.
• Hosting and Participating the Requirement review, Design review, Test plan review, Test cases review with Client and Development team
• Attending the Daily and Weekly status call with Client and Updating Projects status to Project manager (Onsite and Offshore) and Client
• Escalate the issues about project requirements to Project Manager (Onsite or Offshore) / Client.
• Conducting the peer review meetings among the team periodically
• Ensure content and structure of all Testing documents is documented and maintained
• Motivating the team and arranging the inter-group competition among team
• Validating the Test cases and Defects in Quality Center and Sending the daily or weekly status report to Project manager (Onsite and Offshore) and Client

Confidential

Sr.Test Analyst

Responsibilities:

• Analyze the requirements with team during the requirements analysis phase of projects
• Preparing Vuser scripts and getting sign off from project team.
• Helping performance team to run performance scripts using Load Runner.
• Participating the Requirement review, Test plan review, Test cases review with Client and Development team for UAT testing.
• Executing UAT testcases using SOAP box, ALM and IBM personal communication(for Mainframe related TCs)
• Interacting with development team and system testing team daily basis.
• Attending the Daily and Weekly status call with Client and Updating Projects status to Project manager (Onsite and Offshore) and Client
• Collecting the metrics and generating the metrics graphs for UAT testing and presenting to client.
• Escalate the issues about project requirements to Client and PM.
• Keeping the good contacts with System test team, Clients and Development team and getting the project updates as daily basis
• Preparing the weekly/daily UAT report and send to Client and onshore manager/lead.
• Involving organizational level initiative like RTC (TAC), MaxPro and implementing the same in our team.

Confidential

Test Analyst

Responsibilities:

• Preparation of Functional and Integration test cases
• Review of test cases
• Execution of test cases
• Bug logging and bug tracking
• Test Reporting