SUMMARY

• 12 yearsof progressive experience in Information Technology with emphasis on leading testing teams (Onsite and Offshore), Quality Assurance, Mobile Testing, Manual Testing, System Testing on Core banking applications, Trading applications, Web and Client/Server based applications.
• Strong knowledge of theQABest Practices, Software Development Life Cycle, Methodology, Testing Standards, Test Processes, and Test Methods to validate and ensure the quality of software throughtesting.
• Experienced in end - to-end management of QA tasks in different SDLC (Agile and Waterfall) and concurrent enterprise level system development.
• Strong experience in creating and maintaining Test Estimation, Test Plans, Test Strategy, Execution Planner and Test Report
• Strong working experience in MobileTesting - iOS devices (IPhone, IPad) and Android devices (Phones, Tablets), Windows Devices, Apple Watch & Android Wear as well as Device Anywhere.
• Working experience in RESTFul & SOAP Web Services testing using SOAP UI.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Expertise in definingQAStrategy, Estimates and future roadmaps with onsite & offshore working model.
• Extensive experience in Manual Testing, Black Box, Functional, Regression, System Integration, E2E, Ad-hoc, Cross Browser, Compatibility (Win 8 & Win 10) and Regression testing.
• Strong knowledge in FIS core banking applications - Online Banking, CSR, Admin, Teller, RDC (Remote Deposit Application), General Ledger testing, Reports Testing
• Experience in Data warehouse & ETL testing using Data Stage, OBIEE Reports, and Data base validations (Staging, Semantic & History tables) using SQL queries
• Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.
• Defect Management: Defect logging, Replication, Triaging, Verification, Closing, Metrics reporting
• Team Management: Managing team, offshore - onshore coordination, interaction with cross functional team, multiple vendors, stakeholders & management
• Responsible for Planning, Estimating, Scheduling, Executing, Monitoring, Controlling, Improving, Reporting and Closing of testing efforts along with cross functional Team Manager.
• People Management: Allocate resource, Monitor, Mentor and Manage the team
• Provided training for other team members, coordinating onsite and offshore team members.

TECHNICAL SKILLS

Mobile Testing: iPhone, iPad, Android Phone & Tablets, Windows Devices, Apple Watch, Android Wear and Device Anywhere

Test Tools: ERP,HP ALM 11, Quality Center, Test Director, SOAP UI, Jenkins, JSON, Selenium, Java Script & JIRA

Testing Concepts: Entry and Exit Criteria, Smoke, Functional test, System Test, SIT, UAT, Regression, end-to-end and, Sanity Testing, Unit Testing, Enterprise integration Testing, Web Services Testing, Security Testing, Traceability Matrix, Test Planning, Test Estimation, Defect Management

Operating Systems: UNIX, Windows 2000/NT 4.0/95/98/XP, Windows 7,8 &10, Linux

Databases: MS SQL Server, TOAD, Oracle and Access

PMIS Tools: Clarity, MS Project and VISIO

Methodologies: Waterfall, VModel, Agile methodology (Scrum)

Others: Data Stage, UNIX - WinSCP & Putty, OMNI, OBIEE Reports

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Mobile QA Lead

Responsibilities:

• Lead QA Team ( Onsite & Offshore)
• Own test plans and documentation that communicates the standards and procedures of QA teams.
• Create, maintain and executing Test Plans adjusting test strategy to the requirements of the particular product release.
• Maintained Traceability matrix and manual tests in Test Director/QC. Interaction with BA for gathering requirements.
• Conducting daily meetings with QA team to track QA task progress, mitigated risks, took corrective actions, resolved issues with parties involved and escalated as needed.
• Manage test delivery and ensure the test process is followed as per the Test Approach/Plan
• Attending Requirement Walkthrough meetings and Functional Overview meetings with Business and third party vendor.
• Implement, gather, and report team and project metrics which demonstrate business value and showing continuous improvement in an Agile environment.
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• App installation/uninstallation and maintaining software upgrade in mobile devices.
• Working closely with developers, assisting them for complex test data, Unit testing and defect retest for every build before sharing to test team.
• Testing the RESTFul WebServices using SOAP UI tool.
• Windows 10 compatibility testing - Banking Applications
• Executing and Maintains the automation test scripts for regression testing - Selenium
• Analyzing and reviewing the defects identified by team and maintain the same in HP ALM 11 and JIRA
• Determines the risk based approach testing whenever budget/time constraint arises.
• Coordination with stake holders, developers, BAs to assist in clarification of technical issues and conducting triage meetings
• Defect Management and tracking defects in QC
• Actively involved in user sign off process for defect fixes and enhancements in off cycle releases
• Facilitated technical input and growth opportunities for further automation improvement
• Escalation of critical issues to Business for resolution.
• Participated in Weekly team meetings and walk through to discuss status report and schedule
• Coordination and support to UAT Testing & Production Testing for Execution.
• Test summary report preparation for every release and provides QA Signoff.
• Conducts retrospection sessions and plan for future improvements.

Technology/ Software: HP ALM, FIS Mobile Banking Applications, Cash Edge Application, Fiserv Bill Pay, iTunes, SOAP UI, VODA Mobile Automation Tool and SharePoint

Confidential, Charlotte, NC

QA Lead - Onsite

Responsibilities:

• Create, maintain and executing test plans (MTP & DTP), test cases for different releases.
• Requirements understanding and estimates test effort, defines test schedule.
• Manage test delivery and ensure the test process is followed as per the Test Approach/Plan
• Attending Requirement Walkthrough meetings and Functional Overview meetings with Business and vendor team.
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• App installation/uninstallation and maintaining software upgrade in mobile devices.
• Perform mobile testing on both IOS devices and Android devices.
• Ensuring all tests within the plans is executed completely and test results are recorded.
• Executing test cases and tracking the results in Quality Center 10.0 and HP ALM
• Testing the RESTFul & SOAP WebServices using SOAP UI tool
• Analyzing and reviewing the defects identified by testers and maintain the same in Quality Center 10.0 and HP ALM.
• Performed Windows 8 & 10 compatibility testing - Banking Applications
• Determines the risk based approach testing whenever budget/time constraint arises.
• Performed Source and History tables validation, OBIEE Reports testing, Data mining in OBI tool.
• Coordination with stake holders, developers, BAs to assist in clarification of technical issues
• Mentored junior team members on testing methodologies and application work flow.
• Defect identification, tracking and reporting using Quality Center.
• Actively involved in user sign off process for defect fixes and enhancements in off cycle releases
• Escalation of critical issues to Business for resolution.
• Participated in Weekly team meetings and walk through to discuss status report and schedule
• Coordination and support to UAT Team for Test Data preparation and Execution.
• Requirements traceability and test set maintenance in Quality Center 10.0 and HP ALM.
• Daily and Weekly status reporting to Client.
• Test summary report preparation for every release and provides QA Signoff.
• Conducts retrospection sessions and plan for future improvements.
• Coordination with onshore and offshore team on regular basis for all phases of testing.

Technology/ Software: HP ALM, Quality Center, FIS Mobile Banking Applications, SOAP UI, Web Vault, Ms Project, Visio, Dominos, SharePoint

Confidential

Senior Software Engineer

Responsibilities:

• As a Senior Software Engineer, I have created maintained and executed test plan, test cases for different releases.
• Requirements understanding and estimates test effort, defines test schedule.
• Creating test cases and maintaining in Test Director.
• Analyzing and reviewing the defects identified by testers and maintain the same in Test Director.
• Release installation in QA Servers and QA test bed maintenance (Linux environment)
• Security test cases creation and execution using WEBSCRAB.
• Weekly status reporting to QA Manager.
• Test summary report preparation for every release.
• Coordination with development team for defect fixes.
• Conducts retrospection sessions and plan for future improvements.
• Coordination and support for automation execution of regression test scripts for all releases.
• Coaching and mentoring team members as needed.

Technology/ Software: Servlets, JSP, Server - Tomcat, JInetgra, Win Runner 7.6, Test Director 8.0, Web scarab

Confidential

Software Engineer

Responsibilities:

• Requirements understanding, creating, maintaining and executing test cases for projects.
• Test cases execution and results maintenance in Test Director.
• Defects identification and logged in Test Director.
• Execution status reporting to QA Lead.

Environment: ASP, HTML, Test Director 8.0