SUMMARY

• A result oriented dynamic professional with Over 11 years of IT experience in different stages of SDLC - Analysis, Design, testing, PROD support.
• Strong experience in Quality Assurance and Software Testing of various business applications in Mobile. Web and Client/Server based environment.
• Varied domain experience in Telecom, Insurance, Banking and E-Learning.
• Rich experience in Agile and Waterfall methodologies, STLC, Release Management processes and Test Enablement Monitor and Control
• Specialize in analyzing functional specifications, creation of test scripts using ALM/Loadrunner, creation of test data, execution of test scenarios using iOS and Android tablets, ALM, Selenium and UFT (QTP), analyzing the results and defect logging & tracking.
• Profound knowledge in iOS 8, iOS 9, Android 4.4, Android 5.0, Webservices and CRM (Amdocs) testing using SOAP box.
• Worked on mobile applications which include Native, Web and Hybrid mobile apps.
• Perform automation in mobile testing using Screenfly, Appium, iPhone tester
• Worked as a Test Project Coordinator/Test Lead/Test Analyst in different projects and played a Vital Role as Test Process Consultant in Testing Center of Excellence (TCoE)
• Collaborate with QA, business, development and operations leaders to transform the QA deliver process that meets customer expectations for user experience, functionality, schedule and budget
• Extensive experience in Customer facing roles and working in Global Delivery Model managing Onsite/Offshore coordination from different geographic locations
• Experienced in preparation of test strategy, test planning, testcases, status/Defect reports, Root Cause Analysis and Test Closure Report.
• Hands on experience in System, Functional, Regression, Integration, User Acceptance Testing (UAT), database testing, Installment testing and backout testing for Mobile, Web and client/server applications with/without Citrix env.
• Hands on experience in identifying functional/Technical artifacts, Risk assessment and its mitigation plans

TECHNICAL SKILLS

Methodologies: Agile, Waterfall

Protocols: HTTP/HTML, Web Service, Citrix, AJAX Click and Script, TruClient, Mobile (http)

Operating Systems: iOS8, iOS9, Android 4.4, Android 5.0, Windows Server, Windows 2000/2003/Vista/ 7/8, Unix

Programming Languages: C, C++, Java, HTML, Javascript, XML

Testing Tools: HP LoadRunner, HP UFT (QTP), Selenium, HP ALM, Test Link, Screenfly, Appium, iPhone tester

Web/Application: IBM Web Sphere, BEA Web Logic, Tomcat

Database: Oracle, DB2, MY SQL, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Troy, MI

QA Lead

Responsibilities:

• Going through requirement documents/user stories and understanding requirements/client needs.
• Arranging review call and clarifying questions on requirement with business team/business analyst.
• Securing required access for related environments.
• Preparing testcases and test data for iOS (iPAD) and web based testing and getting approval from business team/business analyst.
• Performing functional testing, system testing, installment testing, back out testing using iPAD (iOS 9) and different browser (web based) including IE, Chrome, Mozilla on Citrix env.
• Performing regression testing using UFT/QTP.
• Opening defects/tickets in ALM or Test Link and tracking until closer.
• Heading and participating different stats meetings with client and offshore team.
• Providing status to client and escalating to management if any blocker or issues.

Confidential, Overland Park, KS

Onsite Test Lead

Responsibilities:

• Analyzing and understanding requirements with team as soon received user stories
• Estimating all sprints using WBS (work breakdown structure) model and getting approval from client.
• Preparing Manual Test Plans which includes test strategy, schedule, env, etc.. for all sprint
• Preparing Test Scripts and Test Cases for system testing and Integration testing for retain mobile application.
• Preparing test data for all sprints in particular release.
• Perform testing in IPAD, Android tablet Client server application (PC) and web based application.
• Executing regressing testing using UFT (QTP), Appium.
• Performing mobile testing using iPhone tester.
• Performing activation, deactivation and bill payment in Amdocs CRM.
• Opening defects/tickets and tracking until closer using ALM.
• Follow escalation protocol if any issue is blocking or need attention.
• Performed testing in Android 4.4, Android 5.0 iOS 8 and iOS 9. Also executing Web services testcases using SOAP box and validating logs/responses using putty.
• Attending sprints/stand up meetings and provide prompt status to scrum master/client and management (onshore/offshore)
• Working client closely and get approval for deliverables. Also make sure business/PROD is not impacted any time
• Perform regression testing in all major releases.
• Validating log files using Putty and db changes using SQL developer.
• Suggested process improvements to the team and management to increase group efficiency.
• Preparing testecases for UAT team and supporting during UAT.
• Hosting review and status calls with Client, internal management and development team
• Ensure content and structure of all Testing documents is documented and maintained
• Approve completion of the System and Integrated Testing.

Confidential, Sayreville, NJ

Onsite Test Lead

Responsibilities:

• Understating requirements with team during the requirements analysis phase of projects.
• Involved in writing detailed Performance and Manual Test Plans, Test Scripts and Test Cases for UAT testing and Integration testing.
• Provided hardware and software requirement specifications and built the lab for UAT and performance testing.
• Presented process improvements to the team and management to increase group efficiency.
• Collaborate with team members in defining test strategy, documenting and refining test plans, test cases, test script and traceability matrix against business requirements to authenticate test coverage for both UAT/Integrated tesitng and performance testing.
• Developed automated Loadrunner scripts and defined test case scenarios for web based applications using HTTP/HTML.
• Develop UAT functional test scripts and get approval from business.
• Hosting review and status calls with Client, internal management and development team
• Executing test scripts using ALM and Loadunner and analyzing the results.
• Performing regression testing using Selenium.
• Defect logging and tracking until closer for both UAT and Integreation testing.
• Produce performance and UAT/Integration test execution summary reports and Submitting the same to client team for analysis.
• Ensure content and structure of all Testing documents is documented and maintained
• Act as the single point of contact between Development and Testers for iterations, testing and deployment activities
• Validating the Test cases and Defects in Quality Center and Sending the daily or weekly status report to Project manager (Onsite and Offshore) and Business
• Approve completion of the UAT and Integrated Testing.

Confidential, Greenville, NC

Offshore Test Lead

Responsibilities:

• Analyze requirements with team during the requirements analysis phase of projects
• Preparing the Test plan, Assessment and Estimation and submitting to Project manager and Client, then getting the approval from them
• Creating scripts for performance testing using VUGen and executing the same along with team.
• Managing functional testing team and executing functional testcases whenever necessary.
• Performing webservices testing using SOAPUI.
• Hosting and Participating the Requirement review, Design review, Test plan review, Test cases review with Client and Development team
• Attending the Daily and Weekly status call with Client and Updating Projects status to Project manager (Onsite and Offshore) and Client
• Escalate the issues about project requirements to Project Manager (Onsite or Offshore) / Client.
• Conducting the peer review meetings among the team periodically
• Ensure content and structure of all Testing documents is documented and maintained
• Motivating the team and arranging the inter-group competition among team
• Validating the Test cases and Defects in Quality Center and Sending the daily or weekly status report to Project manager (Onsite and Offshore) and Client

Confidential

Sr.Test Analyst (onsite and offshore)

Responsibilities:

• Analyze the requirements with team during the requirements analysis phase of projects
• Preparing Vuser scripts and getting sign off from project team.
• Helping performance team to run performance scripts using Load Runner.
• Participating the Requirement review, Test plan review, Test cases review with Client and Development team for UAT testing.
• Executing UAT testcases using SOAP box, ALM and IBM personal communication(for Mainframe related TCs)
• Interacting with development team and system testing team daily basis.
• Attending the Daily and Weekly status call with Client and Updating Projects status to Project manager (Onsite and Offshore) and Client
• Collecting the metrics and generating the metrics graphs for UAT testing and presenting to client.
• Escalate the issues about project requirements to Client and PM.
• Keeping the good contacts with System test team, Clients and Development team and getting the project updates as daily basis
• Preparing the weekly/daily UAT report and send to Client and onshore manager/lead.
• Involving organizational level initiative like RTC (TAC), MaxPro and implementing the same in our team.

Confidential

Test Analyst

Responsibilities:

• Preparation of Functional and Integration test cases
• Review of test cases
• Execution of test cases
• Bug logging and bug tracking
• Test Reporting