SUMMARY

• Over 7 years of progressive experience in Software Quality Assurance & Testing activities.
• Well versed in developing and implementing test plans for E commerce, CRM applications with strong knowledge of software testing life cycle.
• Involved in setting up automation environment for highly transactional web applications and developed test Automation Frameworks using Selenium and QTP.
• Extensive knowledge of software development lifecycle and testing procedures from project definition to post - deployment
• Result Oriented Agile Tester professional with diversified experience in Technology
• Strong client management skills & reinforce client relations to spearhead understanding business requirements and translate into individual testing requirements and scripts
• Able to work independently and as part of the team and can communicate effectively to the Business users, IT security, Testing, Technical, Deployment and Release management teams.
• Automated highly transaction e-commerce web application using Selenium Web Driver and developing the test scripts using JAVA and QTP.
• Extensive experience in writing Test execution, Bug Tracking, log file monitoring and Test Summary Reports
• Experienced in writing test scripts for Multi Browser functionalities.
• Documented all phases of QA process.
• Coordinating with Offshore/ Onshore teams and leading QA activities from Onshore.
• Identifying possible scenarios that can be automated and implementing process based on business and functional requirements.
• Experience in handling A/B tests that results 4% increase in daily visitors and 2% increase in conversions.
• Setting up test process to identify broken links on e-commerce web sites.
• Experience in handling production deployments using MS-Build
• Good at multi-tasking and working well under tight deadlines with high efficiency.
• Possess junior level programming knowledge on Ruby and Ruby on Rails

TECHNICAL SKILLS

Automation Tools: Selenium Web Driver, TestNG, Appium

Bug Tracking Tools: TFS, Quality center and Jira

Collaboration Tool: Confluence

Languages: JAVA, Ruby

IDE: Eclipse

Testing Framework: TestNG

Methodologies: Scrum, Agile, Waterfall

Databases: MS SQL Server 2012, Oracle

Operating Systems: Windows, UNIX, IOS

Domain Knowledge: CRM, E-Commerce and Health Insurance

PROFESSIONAL EXPERIENCE

Confidential, El Segundo, CA

Sr. QA Analyst

Responsibilities:

• Implemented Test Automation framework from scratch that helps the application deliver faster time-to-market and reduces the cost of ownership in the long run
• Identify the Regression Test cases and prepare the regression test suit using Selenium Web driver.
• Coordinating with Offshore/ Onshore team and leading QA activities from Onshore.
• Worked in coordination with different departments and ensuring the quality standards and benchmarks
• Performed usability testing such as Comparative and Explorative Usability Testing to establish what content and functionality a product should include to meet the needs of its users.
• Set up an integrated plan which covers end to end testing of Home page, product details page, category page, Shopping cart, checkout & payment gateways and ensure it meets the required level of usability, scalability and deliver smooth buying experience
• Performed Security testing using Vega tool for detecting web application vulnerabilities like SQL injection, Header Injection, cross site scripting, etc and ensure application is free from external threats.
• Performance testing of the application using LoadRunner tool and ensure the application handle peak load cycle during holidays and site wide offer sale periods
• Validated end-to-end flow of Shopping order processing and purchasing
• Implemented Page Objects, Keyword Driven, frameworks using Selenium WebDriver, JAVA, TestNG using Eclipse IDE
• Worked on Jenkins for continuous integration and development
• Executing the Smoke and Regression test suite on every release and sharing the Test results to Project team members and stake holders
• Performed A/B tests and tested both variant and Test versions of new changes
• Automated nearly 80 e-commerce test cases using Selenium WebDriver, TestNG and JAVA
• Participated in daily scrum calls for status updates and progress
• Provided 24X7 on call support on production releases and support.
• Experienced in writing SQL queries for extracting data from multiple tables.

Environment: Windows, JIRA, Jenkins, Selenium TestNG, MS-Word, MS-Excel

Confidential, Austin, Texas

QA Analyst

Responsibilities:

• Worked on different types of testing such as SIT, Regression, Sanity, performance, UAT and performance in Agile mode
• Review and update current test scripts to reflect changes made to the Test Plan documentation for new functionality and performance issues.
• Reduced test execution time by testing Individual components in a single execution, reducing the testing time by approximately 20%.
• Managed test case peer reviews with project and business team members.
• Interact with Business users, developers, and clients to ensure timely and accurate delivery of product
• Performed UI validation to check the rendering of different Email Marketing Campaign designs in different Email clients using Litmus tool
• Facilitated stake holders by providing training on tool usage and conducting demo sessions on newly implemented functional changes and improvements by the end of each sprint
• Validated and sign-off on account migrations to new system and achieved 100% customer satisfaction without migration issues
• Designed mockups for the new interfaces based on requirement specifications and help stakeholders to understand the final form of the product.
• Daily Production Logs, system health monitoring and helping development team by proving detailed logs information on the issues
• Monitoring the running status of backend services, CPU usage of server machines frequently and sharing alerts to development team
• Developed Requirement Traceability Matrix.
• Experienced in writing SQL queries for extracting data from multiple tables and performed back-end testing to validate complex workflow scenarios related to marketing automation.
• Closely worked with Subject Matter Experts.
• Worked with different third party APIs called Twilio, Mailchimp and VMTA to validate messaging service and Emails notifications delivery as part of functional testing of application.

Environment: UNIX/Linux, .Net-MVC, JIRA, Selenium Web driver, MS-Word, MS-Excel, TFS

Confidential, New York

QA Analyst

Responsibilities:

• Work closely with development teams to design, build and test applications
• Developing Test Scenarios based on different requirements.
• Research and document defect reports following best practice processes immediately upon discovery of a software quality issue
• Generating Automation Test Scripts, running Test Scripts and analyzing results using Selenium.
• Ensure proper version control and configuration management of all test scenario objects developed and test environments used
• Prepare and publish Weekly Status Reports, Test metrics to stake holders.
• Suggested change requests and updated the test cases.
• Interacted with developers for the Bug Fixes and Problem resolution.

Environment: Unix, Jira, Oracle, TOAD, SOAPUI, Java, Selenium Web driver, HP-QC.

Confidential

QA Analyst

Responsibilities:

• Generating test scenarios as per the application and client requirement for manual and automation testing.
• Performed sanity, load and stress testing.
• Bug analysis & generating verification logs.
• Responsible for conducting smoke, functional, regression testing.
• Created scripts in VB for automation testing in QTP
• Conducted System Testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues.
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and reviews.
• Experienced in data analysis using SQL, PL/SQL and many other queries based applications
• Coordinated defect review calls with the development team and properly handle the issue resolution
• Developed and reviewed C# scripts and generated reports.
• Provided daily status for all the deliverables daily
• Took part in Test Closure Activities and in providing the Test Closure Document to the stakeholders.

Environment: Unix, Jira, QTP, SQL, C#, Visual studio.

Confidential

Mobile QA Engineer

Responsibilities:

• Requirement gathering and analysis.
• Understanding the functional flow and business requirement specifications.
• Performed Usability testing to make sure that the mobile app is easy to use and provides a satisfactory user experience to the customers
• Performed cross Mobile App Compatibility Testing on different OS -Windows/ Mac and Android/ iOS platforms
• Tested the features of the mobile app in Emulators, Simulators and real mobile devices like Apple, Samsung, HTC, etc.
• Tested the performance of the mobile application in different networks - Wi-Fi, 4G, 3G, etc.
• Distinctly and accurately reporting and triaging bugs using JIRA
• Verifying application compatibility with newly released OS versions
• Validating backward compatibility during application upgrades

Environment: Android, IOS, Browserstack