SUMMARY

• Over 8 years of diverse experience as a certified software test professional in the field of Information technology with emphasis on Software, Quality Assurance and testing of web based, SAS (Software as a Service) and client server applications. Background includes concepts, requirements, analysis, design, implementation testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.
• Expertise in Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Configuration Management.
• Execution of automated test scripts using Selenium, QTP based on business/functional specifications.
• Proficient in different phases of testing like Sanity Testing, Functional Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, User Acceptance Testing (UAT).
• Proficient in testing SOAP Web Services.
• Ability to identify root causes and derive corrective actions to meet short and long term business requirements using resourceful approaches.
• Good Knowledge in Analysis of Problem Severity, Defect tracking system and Defect reporting system.
• Good work experience as a Project Co - coordinator and performed all QA management activities to ensure QA milestones are achieved.
• Manual Testing experience of web application, client-server and Database projects on Windows and LINUX operating systems.
• Extensive experience in Testing Java based applications.
• Experience in developing business based functional test scenarios.
• Expert in Leading QA Projects and mentoring Team Members.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Expert in developing the Use Case Stories which helps to cover the testing in different dimensions while using the applications.
• Expertise in using various reporting tools like quality centre Jira, Bugzilla, Test Director.
• Ability to set and achieve goals, work well independently or in team, skills in identifying problems and meeting goals.
• Ability to work under strict deadlines and solid troubleshooting skills.
• Worked closely with BD team to prepare system requirement specifications based on the projects to better the products to reach client expectations.
• Proven Risk Analyst in order to figure out the risk in the application as well as beyond the application.

TECHNICAL SKILLS

Languages: C, C++, Java, VBScript, Java Script, HTML

Testing tools: Selenium Webdriver, Appium, Siebel eBiz, iCollab, Selenium, Appium Oracle eBiz, iCollab

IDE: Eclipse, Android Studio, Xcode

Line of Business: CRM/Siebel Vertical/Life Sciences - Pharma, Partner Relation Management, High Tech and Automotive

Bug Tracking Tools: JIRA, Bugzilla, ALM/QC

Microsoft suite: MS-Word, MS Excel, MS-Power Point, MS Visio, MS Outlook, MS Access

Databases & Tools: Oracle, MySQL

Servers: Windows 2003 Server, Solaris, AIX, EL5, Ubuntu

Operating Systems: Win 95/98/NT/2000/XP/7, Unix, Mainframes

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

QA Lead

Responsibilities:

• Reviewed and analyzed functional, interface and non-functional requirements
• Participated in BRD and Technical Requirement walk through sessions for understanding and consolidating the key testing areas with Business/IT partners
• Provide system test estimate and revisit if needed Communicate with business analysts and developers to improve quality of software and processes to ensure the deliverables meet testing requirements with continuous integration
• Created test strategy, test plan, test estimation and design, develop, implement and execute test procedures and test cases using manual and automated processes basedon software specifications, performance and regression requirements
• Delegated tasks to onsite/offshore team members and created daily and weekly status reports reflecting activities planned in progress and completed
• Effectively handled interface testing for IVR, eRefill, ePOS, Autofax, MMS, Vigilance, Tandem and other interfaces along with functional testing to meet client expectations and timelines
• Conducted Defect triage meetings and issue resolution meetings to track defects
• Involved in Data migration and Data conversion testing to validate data mapping and data integrity
• Set up Requirements Traceability Matrix with all the testable Business scenarios
• Communicated with Off-shore team regarding project management, project execution and deliverables
• Assisted in training users on new enhancements and prepared user training guide for knowledge transfer
• Liaison between offshore and onshore locations with assistance in deployment verification to production environment

Environment: Agile, PuTTY, Claim Debugger, MS Office Suite, Selenium IDE, XML, Notepad ++, SoapUI, WSDL, Bugzilla

Confidential, Dublin, OH

Sr. QA Engineer

Responsibilities:

• Involved in SDLC/Agile processes and End to End test life cycle.
• Create and executed automated test cases using Selenium WebDriver, TestNG and Database as source of Test Data.
• Prepared test data for most of the test cases.
• Performed Cross browser compatibility testing using Chrome, Firefox, IE browsers.
• Developed, enhanced and maintained a large and complex suite of both GUI and API based Automated Regression tests.
• Interacted with the Development team and the Environment team in prioritizing the defect list and validating known bug fixes.
• Prepared Traceability Matrix to show the test coverage requirements vs. Test scripts.
• Created test cases and performed Database testing to check whether the data is being migrated properly.
• Wrote SQL Queries to connect to the database and retrieve data for a specified set of test requirements.

Environment: Selenium WebDriver, Java, Oracle, Selenium IDE, TestNG, SOAPUI, Bugzilla

Confidential

Senior Quality Assurance Engineer

Responsibilities:

• Develop user stories, test cases based on the requirement
• Work with the Product & Program Management team to identify the requirements, scope and milestones
• Analyze requirements to identify the gaps and bridge those to ensure coverage
• Facilitate communication of testing and development activities with a geographically separated cross company work environment
• Report generation to show the health of the product and incoming defects trend
• Provisioning, Application Customization, formulating complex workflows
• Defect Tracking
• Reporting and tracking defects to closure through eBiz
• Projected and Analyzed the future defect trend based on the existing data
• Status Reporting, peer mentoring and team management

Confidential

Responsibilities:

• Work with the Product & Program Management team to identify the requirements, scope and milestones
• Develop user stories, test cases based on the requirement
• Analyze requirements to identify the gaps and bridge those to ensure coverage
• Facilitate communication of testing and development activities with a geographically separated cross company work environment
• Report generation to show the health of the product and incoming defects trend
• Webservice support for various supported modules by formulating SOAP requests based on the WSDL
• Provisioning, Application Customization, formulating complex workflows
• Selenium Automation and Defect Tracking
• Worked on data migration for customers
• Status Reporting, peer mentoring and team management

Environment: Selenium WebDriver, Java, Oracle, Selenium IDE, TestNG, SOAPUI, eBiz (Bug Tracking Tool)

Confidential

Responsibilities:

• Implemented Scrum process to work with the Product & Program Management team to identify the requirements, scope and milestones
• Develop user stories, test cases based on the requirement using Selenium
• Analyze requirements to identify the gaps and bridge those to ensure coverage
• Report generation to show the health of the product and incoming defects trend
• Provisioning, Application Customization, formulating complex workflows
• Status Reporting, peer mentoring and team management

Environment: Selenium WebDriver, Java, Oracle, Selenium IDE, TestNG, SOAPUI, ebiz (Bug Tracking tool)

Confidential

Responsibilities:

• Analyze the Test Cases and work on clarifications with the PMs and Engineering counterparts
• Analyze the Test Cases and identify the suitable cases for automation
• Involved in Automation of the Test cases using Selenium
• Execution of the Automated scripts
• Reviewing of code developed by other team members
• Involved in the Functional Testing of automotive and Hitech apps on Siebel Vertical
• Reporting and tracking defects to closure through eBiz
• Projected and Analyzed the future defect trend based on the existing data
• Worked on data migration for customers
• Status Reporting, peer mentoring and team management

Environment: Selenium WebDriver, Java, Oracle, Selenium IDE, TestNG, SOAPUI, eBiz (Bug tracking tool)

Confidential

Test Engineer

Responsibilities:

• My work involves testing the above mentioned software application on Macintosh platform and executing Smoke tests, System Testing, Regression testing, Performance Testing (Load/Stress Testing) and Ad-hoc testing.
• It also involves interacting with the development team and reporting the bugs found in the software and deviations from the specification document in the defect tracking system. Writing test cases was also a part of my responsibility.
• Testing the AIO software application on Macintosh platform
• Executing Smoke tests, System Testing, Regression testing, Compatibility Testing, Localization Testing and Ad-hoc testing
• Interacting with the development team and reporting bugs
• Training new joiners

Environment: Macintosh Robotracker is the bug tracking tool, Apple Mac, Automation tools like Apple Script. Testing tools like Thread Viewer, Automator, Activity Monitor and UNIX test tools developed by our developers