SUMMARY

• Around 11 years of diverse experience in Quality Assurance and Software Testing on Windows/Unix platforms and Client/Server applications and Web based applications in different environments.
• Knowledge and experience in SOAP UI Pro including Groovy scripting, API testing.
• Complete understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) in the areas of business analysis, development, testing, deployment and documentation.
• Experience working with software Development life cycle models (Waterfall Model, V Model, Incremental/Iteration Model and Agile Model).
• Very good Confidential bug - reporting and bug-tracking using thetestmanagement tool likeTestDirectorand Quality Center.
• Extensive experience in Black box testing, White box testing, Front End Testing (Functional Testing & GUI Testing), Unit testing, Integration testing, Regression testing, GUI testing, Back-end testing using SQL, Browser Compatibility testing, System testing, Acceptance Testing and Build Verification testing.
• Hands-on experience using Mercury Interactive tools QuickTestPro, Load Runner, and Quality Center.
• Expertise in performing Manual and Automated Regression Testing using QTP.
• Experience working in Production and Development support.
• Intermediate working knowledge on back-end testing using PL/SQL.
• Experience in Testing Database Applications of RDBMS in ORACLE 8i/9i, MS SQL Server 7.0/2000 and MS Access.
• Strong knowledge in Data ware housing concepts and wrote complex SQL queries.
• HIPAA/EDI/X-12 transactions health information and health care services regulatory environment working knowledge and compliance experience.
• Comfortable working as an individual and in a team environment.
• Able to work under tight deadlines and capable to effectively handle multiple ongoing projects.
• Excellent Inter personal skills and a team player.
• Proficient in writing and executing SQL queries for backend testing and database testing.
• Executing System Test, Regression Test, User Acceptance Test (UAT).
• Extensive knowledge developing and executing Shell scripts for testing in UNIX/LINUX environment.
• Good working knowledge on Teradata SQL including utilities like Tpump, BTEQ, FastLoad, MultiLoad concepts.

TECHNICAL SKILLS

Testing Tools: HP Mercury Quality Center, Test Director, QTP, LoadRunner

Web Technology: C#, ASP, ASP.Net, J2EE, Java, XML, XSL, HTML, Java script, VB Script, Unix

GUI Tools: Visual Basic, Developer 2000, Crystal Reports

Databases & RDBMS: Oracle, MS Access, DB2, SQL Server 2000, Teradata

Operating Systems: Windows 95/98/2000/ME/NT/XP, Sun Solaris, LINUX and UNIX

Languages: Java, SQL, C#, C++, PL/SQL

PROFESSIONAL EXPERIENCE

Confidential, Saint Paul, MN

QA Tester

Responsibilities:

• Wrote Manual Test Cases in Excel spreadsheet and attached to User Stories.
• Involved in Daily Scrum (Stand Confidential ), Sprint Planning, Refining and Sprint Retrospective Meetings as the process adopted is Agile methodology.
• Created issues/defects in RTC and linked to user stories.
• Created test data in POR RMS for the new Service Submission.
• Backend validation by writing SQL queries in SQL Server Management Studio and validating the front end displayed content in RMS app.
• Involved in UAT test cases, scenario creation.
• Worked with State's QA Analyst to create the test plan and test strategyincluding the LOE (level of effort) for the new online COI project.
• Worked with Business Analysts to clarify the Acceptance Criteria and reviewed the changed requirements.
• Documented all defects in Rational Team Concert (RTC) and linked to the user story.
• Attended Defect Review meetings and standup (scrum).
• Transferred the knowledge to State Supervisor, Project Manager.
• Create Test Cases for all scenarios including Functional, Regression & Smoke testing
• Wrote SQL queries to pull the data by using aggregate functions, joins, etc.
• Performed smoke, regression testing in all three environments Dev, Test, Prod for both LE, RMS applications.
• Involved in test effort estimation in sprint planning meeting by assigning story points using planning poker.
• Ran queries on PsPortals in Test, Prod to validate the results submitted from FBI side.
• MyBCA Integration test to new POR ES site for authorized accounts who has access to application.
• XML validation in SOAP UI and manual execution of test cases (Request and Response).
• DVS service end point testing in SOAP UI, Request and Response XML input and output parameters by looking Confidential WSDL.

Environment: IBM Jazz Team Server, RTC, RQM, MS Office, Microsoft SQL Server Management Studio, SOAP UI 5.2.1., ASP.NET Environment

Confidential, Minneapolis, MN

Sr QA Test Engineer

Responsibilities:

• Wrote Manual Test Cases in MTM.
• Involved in Daily Scrum (Stand Confidential ), Sprint Planning, and Sprint Retrospective Meetings
• Used Soap UI for validating the XML request and Response. Validated the request against XML schema and Web services automation.
• Created issues/defects in Jira and linked to user stories
• Created test data for user stories written as part of the Agile process.
• Backend validation by writing SQL queries in SQL Developer tool and validating the front end displayed content.
• Automation of web services using SOAP UI Pro tool and inserted the assertions.
• Good Confidential groovy scripting.
• Hosted test case review meeting with the team members.
• Created test data using soap ui tool for real time or for batch data used flat files and processed in Unix.
• Involved in test effort estimation by assigning story points.
• Attached the Completed and Reviewed Test Cases in Jira corresponding to the assigned user story and marked it as Complete.
• Automated the MDMS app with Selenium Web Driver.

Environment: JIRA, Confluence, MS Office, Microsoft Test Manager, TFS, Unix, Oracle 10g, SQL Developer, SOAP UI 4.6.0., Selenium Automation

Confidential, New York City, NY

Quality Analyst

Responsibilities:

• Wrote Test Cases in Excel and ran in Jenkins, for pass/fail of test cases.
• Involved in Daily Scrum, Sprint Planning, and Sprint Retrospective Meetings as the software tested is part of agile methodology.
• Prepared Test data for Pre Prod Environment and validated in Active Advice application
• Verified the CRC (Clinical Review Criteria) and checked for element names, atoms, drugs, etc in both Admin Suite and backend.
• Worked on HEDIS and ACO Measures for different ME’s (Monitored Events)
• Application workflow of AHM Admin Suite for setting up of reference data on Dx, Rx, Procedure, Drugs and Patient Events.
• Verified the RMA - Rules Maintenance Application for the derived CRC, based on evidence based and literature.
• Involved in the integration and functional testing of the AH applications namely Active Advice.
• Used SOAP UI for testing the validity of XML and wrote test cases.
• Validated the Request and Response XML messages.
• Medical Claims experience in Process Documentation, Analysis and Implementation of EDI processes X- 12 835/837/270/271 of Medical Claims Industry from the Provider/Payer side.
• Validated the Rules in Confidential UI (front end) application.
• Involved in ETL testing of the base and target tables in ODS schema.
• System Testing, creation of test data, Automation of Regression Test Suite positive and negative testing.
• Backend validation by writing SQL queries and validating the front end displayed content.
• Automated the MDMS application using Selenium IDE and Web Driver.
• Attached the Completed and Reviewed Test Cases in Rally corresponding to the assigned user story and marked it as Complete.

Environment: Rally, Jenkins, MS Office, Oracle 10g, SQL Developer, ETL testing, SOAP UI Pro 5.0.

Confidential, O'Fallon, MO

Sr. QA Analyst

Responsibilities:

• Wrote Aceptance Criteria for the User Stories in JIRA.
• Experience with testing APIs and Web Services Testing using SOAP UI Pro tool for API automation.
• Executed test cases in test lab and linked defects with defect ID in HP ALM QC.
• Investigated potential defects and discussed with developers and obtained their clarification.
• Logged defects during the test execution phase.
• Involved in PL/SQL code testing as part of the unit testing.
• Sound understanding of anonymous blocks and named PL/SQL blocks.
• Created Test Data using PL/SQL blocks and inserted data in Oracle database tables.
• Sound knowledge and understanding of Debit and Credit Transactions.
• XML Validation and debugging of XML, read WSDL to understand the element occurrence when called a method from application.
• Created Soap UI projects, includes import of WSDL, exposed interface operations, worked on Request and Response XML’s.
• Strong expertise in test execution and data analysis.
• Experience in Service Oriented Architecture (SOA).
• Experienced in mapping the requirements to Test Cases.
• Used Firefox Selenium IDE to automate the MRS rewards site.
• Created and maintained the test databases used for execution of tests.
• Participated in the daily checkpoint meetings that includes developers and testers, BA, PM and Project Architect.
• Involved in Agile meetings, Sprint Planning, and Sprint Retrospectives.
• Involved in the integration and functional testing with large cross functional team members.
• System Testing, creation of test data, Automation of Regression Test Suite positive and negative testing.
• Experience in writing unix shell scripts and processing batch records updates.
• Experience in On Site, Offshore co-ordination and led a team of two members.
• Involved in ETL testing using Informatica tool (Proof of Concepts).
• Create Test Data in different environments using UNIX and SQL queries.
• Looked Confidential Stage ESB Dashboard for the failing operations.
• Wrote SQL queries to perform back-end testing of the application.
• Cross-browser testing in different versions of IE, Firefox, Chrome, Safari including mobile applications
• Confidential ESB Dashboard for reviewing different services and error logs for troubleshooting.
• Experienced in mobile testing - Android, and I phone devices.
• Experienced using automated testing tools HP QTP 11.0

Environment: HP ALM Quality Center 11.0, HP ALM QTP 11.0, Unix, Oracle 10g, TOAD, SOAP UI Pro 5.0, Confluence, JIRA, SVN, UltraEdit, ESB Dashboard, Selenium IDE.

Confidential, Iowa City, IA

Sr. Software Tester

Responsibilities:

• Responsible for developing test plans and test cases and execution of those plans against client based consumer security technologies.
• Functional testing of the dashboard prompts and report filters, drilldown to student roster.
• Wrote test cases and test plans for the project.
• Tested APIs and Web Services using SOAP Protocol by using Soap UI tool.
• XML validation of Soap Request and Response in middleware.
• Executed test cases in test lab and linked defects with defect ID.
• Created a Test database for the consumption
• Agile process adopted by end client where we have daily standups, sprint planning.
• Investigated potential defects and discussed them with developers and obtained their clarification.
• Logged defects during the test execution phase.
• Reported weekly test results to the test lead.
• Financial Accounting experience in Configuring & Testing General Ledger Accounting FI-G/L, Accounts Payable FI-AP, Accounts Receivable FI-AR & Asset Accounting (FI-AA).
• Worked on SAP FI General Ledger: FB50 - Enter G/L Account Document and General Ledger Posting.
• Entered the data and Edited the G/L Account Document for a company code in SAP Easy Access.
• Verified the reports in the BI Publisher after drilldown to item details report.
• Verified the defects after the developer fixed and assigned back to tester.
• Participated in the daily IR meeting that includes developers and testers, BA, PM and Project Architect.
• Used SQL queries to perform back-end testing of the application.
• Queried database with TOAD to perform the data validation on OBIEE reporting side.
• Participated in business requirements review sessions with the peers and business users.
• Organized and participated in test plans walkthroughs.
• Performed cross browser compatibility testing and regression testing.
• Tested the application in functional and system integration testing.
• Wrote traceability matrix to reflect test coverage.
• Prioritized test requirements and organized test cases accordingly.
• Automated the test scripts using QTP 11.0 using the basic framework for regression testing.
• Knowledge on the OLAP cubes

Environment: Quick Test Professional 11.0, Mercury Quality Center 10.0, Oracle 10g, TOAD, OBIEE 11.1.1, Ultraedit, SOAPUI

Confidential, Nashville, TN

Quality Analyst

Responsibilities:

• Primary technical point of contact for client and to coordinate with a team of Doctors, Bio-medical engineers and Domain experts.
• Reviewed business requirements, design documents, and assigned test cases per release.
• Prepared test plans outlining the scope, schedule and costing for a variety of software and system product releases.
• Involved in testing EDI Transaction Set 834, 835, 837.
• Identifying and preparing for proper test environments, test equipment and test data.
• Interfaced with marketing for product demonstrations and documented incidents and enhancement requests in Rational Clear Quest.
• Worked in a team with ETL developers and process analyst in preparing the requirements and writing workflows and process flows.
• Assisted the ETL department during Data Mapping, Data Integration, Process Mapping and Process Integration.
• Testing the load on the Server for usability of the ETL Tool
• Tested the validity of the data cleaning done by the ETL by writing SQL and PL/SQL Scripts, also creation of temp tables/ drop table's views etc.
• Responsible for Back End Testing.
• Prepare and use test data/cases to verify accuracy and completeness of ETL programs/objects.
• Involved in Unit testing and Integration testing to check whether the data is coming perfectly from different source systems.
• Performed manual testing to get a strong hold of application’s primary function.
• Used QTP to develop VB scripts to perform functionality and GUI testing
• Used Active Screens in QTP to enhance the test scripts.
• Created a testing naming convention for the team to use for creating new test scripts and entering test defects through Clear Quest.
• Performed execution of test cases manually to verify expected results
• Used Quality Center to create and maintain Test requirements
• Used Quality Center for bug tracking, reporting and analysis
• Work with developing team to prepare test methods that properly test the software or system product.
• Execute tests using software and system testing standards.
• Record test results and prepare test summary reports.
• Used Requirements based testing methodologies, manual test case creation for automated purposes, and general requirements decomposition for test automation
• Report defects in the bug tracking system.
• Described reported defects and provided adequate information such that engineers can reproduce the issue.
• Defects were identified during the test execution, entered in defect tracking tool Clear Quest and monitored for resolution and re-test before deployment.
• Performed manual back-end testing using SQL Plus to connect to Oracle on a UNIX server.
• Gathered domain knowledge, business requirements of HealthCare industry
• Test Plan Management and bug tracking through JIRA.
• Providing solutions to the technical issues, prioritizing the tasks, identifying the dependent and independent tasks for efficiency.
• Interaction with clients and their end customers of the product to better understand demands and priorities.
• Experience in Testing ofEDI Transactions such as 837,835,270,271,276,277,278,997,820.

Environment: HL7, HIPAA, EDI, JIRA, HP Quality Center 10.0, Load Runner, Oracle, Rational Clear Quest, BEA Web logic, Oracle PL/SQL, Teradata SQL Assistant.

Confidential, Ashburn, VA

Quality Assurance Engineer

Responsibilities:

• Analyzed the Business requirements and Use cases to understand best about the application
• Job operated within a very complex Agile environment, with daily Scrum meetings, monthly Sprint Planning Sessions, burn-down charts, refactoring meetings and requirement review meetings.
• Developed detailed Test Plan for two iterations and Test Cases and executed them.
• Identified the test cases that are to be automated and those that are to be manually done.
• Managed requirements in Mercury Quality Center.
• Documented Test Cases corresponding to the business requirements in Mercury Quality Center.
• Involved in automating Applications using QTP 9.0 (Quick test Professional).
• Developed requirements traceability matrix between requirements and test cases to ensure maximum coverage of the requirements.
• Conducted GUI testing, Functional testing, and Smoke Testing, Integration Testing, Performance and User Acceptance testing on the application.
• Extensively used SQL and PL/SQL for data integrity testing Confidential the backend.
• Performed regression testing once the defects are fixed.
• Interacted with programmers to identify and resolve technical issues.
• Participated in Defect Review Meetings with both the stakeholders and developers
• Participated in weekly review meetings and GO/NO-GO meetings
• Developed Defect Summary Report and Test Summary Report once the testing is done.
• Developed Vugen Scripts for load testing with 300 vusers to find bottlenecks in the server and deadlocks in the database.
• PerformedStress,LoadandPerformanceTesting on the web-based application usingLoadrunnerto determine the reliability and capacity of the server.
• Inserted checkpoints, regular expressions in the test scripts for checking functionality testing using QTP.
• UsedRamp upandRamp Downto manipulate the V-User pattern inLoadRunner.
• Test plan management and bug tracking through JIRA.
• Manipulated theThink timein order to see the response of the application was affected or not in LoadRunner.

Environment: Quality Center, QTP 9.0,Visual Studio 2005, ASP.Net, C#.NET, XML, XSLT, Java script, ASP, Oracle, Loadrunner, JIRA, SQL Server 2005

Confidential, Dallas, TX

QA Tester

Responsibilities:

• Analyzed business requirements and Functional Requirements by interacting with Business Analysts and Developers.
• Written Master Test Strategy, Test Plans, which detailed the testing scope, strategy and test requirements.
• Written all the functional requirements in Requirements module in Quality Center and mapped with test cases to follow the Traceability Matrix.
• Conducted Functional, Regression, Integration, Acceptance, GUI and Back-End testing.
• Created different Application areas for different components depending on the requirement.
• Enhanced the automation scripts with Parameterization, Regular expression and Output Values.
• Created and used Shared Object Repository to store the test objects in QTP.
• Implemented Recovery Scenarios to handle the unexpected exceptions.
• Attended daily scrum meetings (Agile Methodology) to give the daily testing status and discussing about the roadblocks if any.
• Involved in testing the Web Services security using SOAP and network security of the applications.
• Created Automated test cases using QTP
• Conducted Triage meetings to discuss about the defects and their severities & priorities.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL Queries on the database.
• Created and executed SQL statements to extract data from tables and verified output data.
• Implemented enhancements in defect lifecycle and to minimize the complexity.
• Given Weekly demos to clients and team on progress of product testing.
• Expertise in analyzing and generating the Test Results.

Environment: HP Quality Center 10, QTP10, C#, ASP.NET, Web Services, Java Script, HTML, XSLT, XML, SQL, MSMQ, MS SQL Server 2000/2005, Windows 2003 Server

Confidential, Atlanta, GA

Quality Assurance Tester

Responsibilities:

• Identified the Functional Requirements based on application business requirements and blueprints.
• Developed Test Plan and Test Scenarios to test out the existing reports and analytics for functionality and performance.
• Liaised with offshore team for test execution - review test cases and test results
• Maintained and Managed test scripts in Quality Center and troubleshooting issues.
• Experience in preparing the Traceability Matrix and Justification Document.
• Involved in weekly team leads meeting and update the status to the project management.
• Created functional and regression tests in QTP, using Conditional statements, Regular expressions, Checkpoints and Synchronizing point.
• Used Descriptive Programming where QTP is not able to identify the Objects in the web application.
• Written SQL Queries for Database Testing to make sure that front end operations are being stored into the right tables Confidential the back end.
• Conducted UAT and user training to familiarize the report users with new look and feel
• Held weekly meetings with offshore team and made them to sync with the onsite team members.
• Performed Smoke Testing, Regression Testing, and GUI & End to end testing of the application.
• Conducted the Defect Analysis meetings with the users, developers and PMs.
• Preparing the test results and involved in Go-No Go decision meetings.

Environment: Quality Center, QTP, Java, J2EE, Oracle 10g, SQL Navigator, Toad, VB, HTML, JavaScript, Windows 98/ 2000, NT

Confidential, NJ

QA Analyst

Responsibilities:

• Working with different teams together, document and validate functional requirements and conducted many requirement and analysis sessions.
• Involved in reviewing all High Level Documents.
• Member of the core team for project related decisions.
• System testing of all the involved features - Manual as well as Automated using QTP.
• Executed automation test scripts for Regression Testing and Fail over Testing on the dev team’s request.
• Involved in writing, reviewing and Validating the Test Plans, workbooks, test strategy docs, configuration matrix, and Test Cases.
• Creation of various Metrics and reports on Defect Analysis.
• Interlock with various other teams (Internal Customers). Acted as an interface to handle all issues between dev and test team.
• Responsible for assigning severity to the issues when the teams are in ambiguity.
• Responsible for resolving all defects where dev and test teams have different opinions
• Mentoring and training team members, specially new hires with test related processes
• Involved in writing up of SQL queries to generate defect reports by vendor, severity, components and submitters

Environment: Quality Center 8.2, QTP 8.2, Java 1.4, J2EE 1.3, JSP 2.0, EJB 2.0, HTML, Windows XP, Struts 1.2, Oracle 8i, MVS, COBOL, JCL, Websphere Application Server 5.1.

Confidential

QA Tester

Responsibilities:

• Developed Test Scripts based on requirements and test cases for the applications and executed them.
• Participated in Business/Development meetings to understand user requirements.
• Used Test Director as repository for maintaining test cases, execution and tracking the defects.
• Involved in User Interface, Functionality and Navigation Testing.
• Prepared test data for positive and negative testing used in data driven testing for testing the application dynamically.
• Verified MPTS Authentication and Authorization.
• Performed UI Testing and validations.
• Performed Sanity testing for each new build of the application.
• Performed functional, system, and Regression Testing manually.
• Conducted cross browser testing to check the compatibility of the AUT with different Browser's (IE, Netscape, Mozilla).
• Participated in Walkthroughs and Defect report meetings periodically

Environment: PHP, HTML, CSS, DB2, UNIX, CVS, SQL, MS Excel, Windows 2000 IE and Test Director 7.0