SUMMARY

• Overall 10+ years of experience as a Senior Software Quality Analyst and Release Coordinator.
• Very versatile as Lead QA engineer in both manual and performance testing process with tools like - Load Runner and TFS in Financials, Banking and Insurance domains.
• Experience in developing test plans, designing test scenarios, analyzing key requirements and implementation of various test practices.
• Expertise in defect/bug, incident tracking and bug reporting tools like - TFS, Bugzilla, Trac and HP Service Manager. Software management tools like - Test Director, Quality Center, HP ALM and PVCS.
• Experience in the entire Software Development Lifecycle (SDLC) life cycle from requirements gathering to releasing to production.
• Experience in all phases of software testing cycle with expertise different types of testing which includes - integration, unit, functional, regression, performance, GUI, System End to End, mainframe, Backend SQL, Security and implementation testing.
• Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude.
• Strong in preparing the Release documents to QA & Production Environments
• Prepared and loaded test data in different environments for different testing needs in HP ALM.
• Experienced in setting up project baselines, branching strategies, merging, Delivery, Rebasing & executing Software Builds using TFS.
• Very good understanding of Database Management Systems and worked on different databases like Oracle, SQL Server and DB2.
• Well versed with SQL queries to run the data integrity tests, Data Migration testing.
• Extensively involved in testing Client/Server and Web applications and Middleware Applications.
• Strong knowledge Software Testing Maturity Model and Testing Life-Cycle Methodology.
• Experience as QA Analyst, Business Tester and onsite/offshore coordination with strong working knowledge on Relational Database Management Systems (RDBMS).
• Well conversant with software testing methodologies like Waterfall, Agile and V-Model.

TECHNICAL SKILLS

Languages: C, C++, C#, .Net, Java, Visual Basic 6.0, COBOL, SQL, PL/SQL

Web: ASP 3.0, HTML, XML, DHTML, JavaScript, VBScript, SOAP UI;

RDBMS: Oracle 9i/8i/7.X, MS SQL Server 2000, MS Access, DB2, IIS web server

Testing Tools: Framework Cascade

Automation Tools: Silk Performer, HP Load runner 12.50, HP Performance center 12.02, SOAP UI

Software Management Tools: Quality Center Test Director 7.6, Quality Center 8.2, HP ALM 12.0, Test Link, Trac (Defect tracking tool), Lotus Notes. HP Service Manager. TFS 2013/2012/2010/2008

Version Control Tools: PVCS, MS Visual Source Safe, Team Foundation Server, TFS 2013/2012/2010/2008 , DOORS 9.5.

Operating System: MSDOS, UNIX (Solaris, AIX, and HP), Windows 95/98/2000, Windows NT/XP

Process: Risk-based testing (RBT), ATDD flow.

PROFESSIONAL EXPERIENCE

Confidential

Release Coordinator (TFS Assist) & Senior QA Analyst

Responsibilities:

• Load test execution and work with Product Management and Development determining the number of virtual users to be used during the performance test.
• Supervise script recording, ensuring correctness and quality with an understanding of monitoring requirements based on test objectives, test execution tasks. Coordinate test window and lab utilization.
• Generate performance graphs, session reports and other related documentation required for validation and analysis. Publish results and receive appropriate signoff. Prepare detail status reports, and monitoring of all defects and issues.
• Set up the Method for different TFS Application Tier as Load Balancing in the TFS environment.
• Worked independently in assuring theperformance, scalability and reliability of awebapplication right from the test environment creation to identifying variousperformance bottlenecks, Client interaction.
• Responsible for Creating the Load Test scenarios from scratch including assigning v-users for each script, Adding monitors for the system, WebSphere, WebLogic and Microsoft Application servers.
• Provided Production Implementation support for the Release Engineering team.
• Responsible for the Test lab setup including Installation of the Load testing Infrastructure such as Controller machines, Load Generators, IP Address reservation needed for IP Spoofing etc.
• Involve in test database design, developed and executed SQL statements.
• Create test conditions, test scenarios and test scripts based on the use cases.
• Designed the Objectives for the test cases based on business scenarios and test conditions.
• Design and develop test cases for Regression testing for various strategic connections.
• Coordinate with End users at UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Creating and managing release acceptance documentations.
• Work with the SME’s and higher management to get the approvals for the emergency change records.
• Organize/ perform Functional and technical checkout activities.
• Attend meetings and gathered Business Requirements for End to End Integration testing.
• Work with the business partners and application areas to do the checkout for the product after the implementations.
• Used the Best Practices in setting up the Branching Strategies for different projects in the Organization.
• Perform mainframe test to verify Host changes, DCR and DMRCs.
• Responsible for documentation & reviewing of defects using TFS.
• Perform checkout for the strategic connections with various teams (ISO report, rental connection, E-medical connection, Motor vehicle Report connection)
• Document back out plans, implementing them when needed and communicating with business partners, stake holders and following up with solution.
• Involved in weekly meeting and walkthroughs for project updates and to detect bottlenecks and devise a plan to handling the bottlenecks.
• Exported Requirements, test plans and test cases to HP ALM.
• Coordinate initial support for response to incidents, errors and problems detected within a new or changed
• Understanding the business requirement and system requirement documents and involved in the Peer review meetings. Designed and developed Test plan, Test strategies, and developed manual Test cases
• Work directly with third party vendor during end to end testing. Third party vendors are - DDC, Mitchell, Audatext, CCC and Rental Management.
• Worked with Repair Facility estimates Autodex, CCC, Mitchell and Staff estimates for testing of Auto Estimate bills.
• Involved in Risk-based testing (RBT) based on requirements and priorities.
• Involved in testing Web services and XML with tool called ‘SOAP UI’, using this tool to locate WSDL file on internet, create Test cases and run them.
• Performed Positive and various Negative Testing scenarios for the above applications.
• Updated and managed multiple scripts using Shared Repository called DOOR’s.
• Responsible to create various test data and maintain, edit update related test documents in share point.
• Provide successful and affective coordination through the dissemination of information and the marshaling of energies assisting the Project Manager in every possible manner for the successful implementation of the project.
• Responsible for negotiating Service Level Agreements (SLA).
• Work on Change Management process to implement and deploy the new applications across various platforms.
• Setup Build Definition for Automated build & Deployment of different Projects in Team Foundation Server 2010
• Set up the Trigger “Gated - Check-In” & “Continuous Integration” for the Build Definitions so that TFS does not check-in the code if there is a Build Failure.
• Coordinated with the Project Management, Development and QA Team in resolving any configuration and deployment issues, and to provide smooth release process.
• Created defects, manage defect reports and defect status in TFS.
• Did Labeling and Branching in TFS and Created New Build Types in TFS.
• Work with the project team to get Evidence of Test (EOT) for change management process.
• Create Implementation deliverables (Implementation Plan, Communication Plan, Implementation Test Plan) such as implementation plans.
• Clearly define where responsibility resides amongst organizations, groups, and individuals making all participants in the implementation explicitly understand their responsibilities.
• Responsible for maintaining the security access of all the resources in the project.
• Facilitate the communication to follow the steps involved in application deployment to coordinate and consolidate the efforts in the distributed, cross-organizational, multi-platform computer environments and networked organizations in a timely fashion and escalate the issues without waiting for the issues to develop into a problem avoiding any hinders in the success of the project.
• Working with the project teams to audit the projects to assess the current state of the projects.
• Organize Technical and Functional check out activities for the Release.
• Provide Release Implementation Summary Reports to Change Management.
• Participate in the project meetings to validate the applications after the implementations.

Environment: Used: Test Link, Trac, Test Director7.0, Oracle, IIS web server, HTML, Java Script, J2EE, UNIX, SQL, SOAP UI, HP Load-Runner ALM 12.0,12.50, HP Performance center 12.0, HP ALM 12.0, TFS, IE, HP Service Manager, MS Windows, IBM Doors.

Confidential, PA

QA Test Lead

Responsibilities:

• Analyzed business requirements and functional specifications.
• Developed Test strategy and approach for testing.
• Peer Review of Technical Specifications, Program Specs, System Test Plans and other Project related documents.
• Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review and modified the documents with respect to the review comments
• Involved in the preparation of test data necessary for the test cases, based on the Business Analysis, Requirement specs, Business process Procedures, Scenarios, Transactions and Test Conditions.
• Involved in testing the application after CWDirect integration.
• Executed the create order, maintain order feeds to create and maintain orders on Unix Environment.
• Executed the pick generation feed for shipping the items.
• Executed the refunds and deposits process in CW Direct.
• Prepared and executed scripts for validating the orders.
• Involved in Mainframe Testing, MQ Packets and Flat File validation
• Involved in End to End testing
• Performed Business functionality testing, which involved testing of all core functions of the application.
• Responsible for writing SQL Queries to find out that the data is correctly populated in each field.
• Involved in all stages of testing process - Development of Test Plan, Test procedures and Test cases based upon requirements for Functional Testing, Regression Testing and User Acceptance Testing.
• Entered the bugs on the basis of the Severities in the defect-tracking database
• Coordination all the testing related issues with the end users and the testing team.

Environment: Used: COBOL, JCL, VSAM, TSO, CICS, DB2, SQL, PL/SQL, CWDirect, JAVA, J2EE, C++, XML. JavaScript, SOAP UI, Quality Center 8.0, Vision Plus tool, UNIX and Windows XP/2000

Confidential, Herndon VA

QA Analyst

Responsibilities:

• Analyzed, developed, documented and validated QA work product for the Loan application, against the Use Case and Business Requirements Documents as part of the SDLC activity.
• Enhanced requirements during the requirements analysis phase of project. Kept track of the new requirements from the Project.
• Implemented and established RUP methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.
• Developed and implemented test plans. Ensured content and structure of all Testing documents / artifacts are properly followed, documented and maintained.
• Also interfaced with project managers/owners and other systems engineers for Test Plan walk-through using Net Meeting. Once stakeholders and Managers are agreed on Test Strategy and QA milestones.
• Created manual test cases using Test Plan Module (ClearQuest). Used Parameterization to keep Test cases independent of data.
• Reviewed manual test cases and suggested enhancement according to the requirement change.
• Reviewed test cases with BSA and SME to make sure all the scenarios are covered with positive and negative test cases.
• Mapped requirements with the test cases. Generated traceability report trough ClearQuest.
• Used SQL to perform Data integrity testing checking the integrity of UI data with Database Data.
• Performed Boundary value testing to test the scenarios with different sets of data.
• Introduced hybrid automation framework for regression testing. Used QTP to convert manual test cases into automated scripts.
• Enhanced automated scripts with parameterization, check points, recovery scenarios and user defined functions to cover all the scenarios of the requirement.
• Created Automated Data Driven Functional tests using Quick Test Professional and MS Excel tables.
• Used Descriptive Programming in Quick Test Pro to handle the generic properties of the Object. Used several run-time-functions to retrieve the properties of the object.
• Attended regular client calls and discussed the weekly status with the client and project team.
• Escalated the critical issues to the Project Manager. Conducted defect remediation meetings to clarify defects and provided status report in regular basis.
• Acted as the liaison between Development and Testers for queries, testing issues and deployment activities.
• Tracked and reported testing activities during each phase of testing cycle, including testing results, test case coverage, required resources, and logged defects and provided their status, performance baselines, etc.
• Provided Production Build Verification Testing and supported to resolve production issues through the HotFix process

Environment: s Used: QC 9.2, Rational ClearQuest 9.0, Agile Methodology, Weblogic, TOAD, Oracle, .NET Framework 2.0, DB2, XML, HTML. Windows NT, QTP, MS Office, SharePoint, UNIX, Putty.