SUMMARY

• 10 Plus years of IT experience as a Senior Software Quality Assurance Analyst, experienced in Various QA roles with test design, development and implementation of various test practices and procedures.
• Expertise in Entire Software Development Life Cycle and Test Development Life Cycle.
• Extensive experience in testing of large client server applications, Web based applications, E - Commerce Applications on various Windows and UNIX Environments.
• Extended knowledge on various domains like Insurance, Retail, Banking and Marketing on Windows and Unix Platforms.
• Exposure to different types of testing like System testing, Functional testing, Regression testing, Integration testing, Web Services Testing, Smoke testing, Database testing, Performance testing, GUI testing, User Acceptance Testing (Business Scenario Based Testing).
• Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports and documenting manual and automation tests.
• Well versed with SQL, PL/SQL queries to run the data integrity tests.
• Experience in using software Management Tools like Quality Center, Test Director and PVCS.
• Experienced in designing, development and execution of test cases based on business, functional and system specifications.
• Created Test Approach in preparation of test plans, test strategies and test methodologies.
• Participated in creation and maintenance of automated test scripts.
• Implemented Test Director for test planning, test case development, test case execution and test results analysis.
• Effectively involved in Defect tracking, reporting reviewing and analyzing test result using Quality Center.
• Performing Data Driven test for testing the application with multiple sets of data.
• Knowledge in Performance testing, Stress testing, Load testing and Volume testing.
• Interacted with developers to assure quality of testing.
• Good judgment skills while reporting and prioritizing software bugs in conjugation with the development and QA managers.
• Ability to work with all levels of management, willingness to learn and implement new ideas quickly and to be a collaborative team player.
• Good Experience in working with onsite-offshore team module projects and collaborated environments.
• Excellent analytical, communication, documentation and interpersonal skills.
• Highly motivated resourceful team player that takes a positive approach to problem resolution.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 8.2, Win Runner 7.0/7.5, Load Runner 8.0, Test Director 7.0/7.6, Quality Center 8.2, SOAP UI;

Test Language: Test Script Language (TSL), VBScript

Languages: C, C++, C#, Java, COBOL, SQL, PL/SQL

Web: ASP 3.0, HTML, XML, DHTML, JavaScript, VBScript, SOAP UI;

RDBMS: Oracle 9i/8i/7.X, MS SQL Server 2000, MS Access, DB2

GUI: Visual Basic 6.0, Toad, File Zilla

Version Control Tools: PCVS, MS Visual Source Safe

Bug Tracker: Quality Center, Test Director, Rational Clear Quest, Lotus Notes

Operating System: MSDOS, UNIX(Solaris, AIX, and HP), Windows 95/98/2000, Windows NT/XP

Process: Risk-based testing (RBT), ATDD flow.

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Senior QA Analyst

Responsibilities:

• Designed the Objectives for the test cases based on business scenarios and test conditions.
• Understanding the business requirement and system requirement documents and involved in the Peer review meetings.
• Responsible for documentation & reviewing of defects using Quality Center.
• Verified the HIPAA rule for Auto and Fire claims which involves in Medical Coverage’s and medical bills and eventually health insurance.
• Performed Business Scenario based testing with CA&P's and the end users.
• Performed System and Integration testing for various business scenarios.
• Leaded strategic connections testing with various teams (ISO report, rental connection, E-medical connection, Motor vehicle Report connection)
• Involved in executing automation system test case scripts and functional checkout scripts using Cascade tool.
• Involved in the project meetings with the project manager to finalize the QA schedules
• Designed and developed Test plan, Test strategies, and developed manual Test cases
• Developed test scripts for Regression testing using Quick Test Professional for various strategic connections.
• Validated XML files, Validated Reports.
• Verified that EDI 10 & 5010) and EDI 10 & 5010) transactions created from the Faciledi audit reject process are successfully received and warehoused in the common database and notification is sent to ECS
• Verified that UHIN EDI 837 detail Bill data (4010 & 5010) is properly routed to either the old eMedical (Production D4) processing or the new ECS Drop 7 system.
• Worked with the external vendors Lynx (US) and Belron (Canada) for designing and execution of Glass bills.
• Worked with the external vendors Enterprise and Hertz for the designing and execution of Rental bills.
• Worked with Repair Facility estimates Autodex, CCC, Mitchell and Staff estimates for testing of Auto Estimate bills.
• Involved in testing Web services and XML with tool called ‘SOAP UI’, using this tool to locate WSDL file on internet, create Test cases and run them.
• Performed Functional Integration testing (FIT Testing).
• Tested all the database tables by running SQL Queries and validated the data at every stage of the transaction for the correct updates of data
• Actively contributed in defect reviews and project status meetings. Interact regularly with developers and business analysts to resolve issues.
• Executed Various Test Scenarios/Test Cases reported system functional progress to management and development team.
• Performed Positive and various Negative Testing scenarios for the above applications.
• Involved in Risk-based testing (RBT) based on requirements and priorities.
• Followed ATTD flow for Tow Project.
• Updated and managed multiple scripts using Shared Repository called DOOR’s.
• Developed Data Driven Test to handle the scenarios requiring multiple sets of data
• Responsible to create various test data and maintain, edit update related test documents in share point.
• Performed the Browser compatibility testing using IE 7.0v against IE 8.0v browsers.
• Work with offshore teams testing assignments.

Environment: Win Runner7.0, Test Director7.0, Oracle, HTML, Java Script, J2EE, UNIX, SQL, SOAP UI, Internet Explorer, MS Windows, IBM Doors.

Confidential, PA

QA Test Lead

Responsibilities:

• Analyzed business requirements and functional specifications.
• Developed Test strategy and approach for testing.
• Peer Review of Technical Specifications, Program Specs, System Test Plans and other Project related documents.
• Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review and modified the documents with respect to the review comments
• Involved in the preparation of test data necessary for the test cases, based on the Business Analysis, Requirement specs, Business process Procedures, Scenarios, Transactions and Test Conditions.
• Involved in testing the application after CWDirect integration.
• Executed the create order, maintain order feeds to create and maintain orders on Unix Environment.
• Executed the pick generation feed for shipping the items.
• Executed the refunds and deposits process in CW Direct.
• Prepared and executed automation scripts for validating the orders using QTP.
• Involved in Mainframe Testing, MQ Packets and Flat File validation
• Involved in End to End testing
• Performed Business functionality testing, which involved testing of all core functions of the application.
• Responsible for writing SQL Queries to find out that the data is correctly populated in each field.
• Involved in all stages of testing process - Development of Test Plan, Test procedures and Test cases based upon requirements for Functional Testing, Regression Testing and User Acceptance Testing.
• Entered the bugs on the basis of the Severities in the defect-tracking database
• Coordination all the testing related issues with the end users and the testing team.

Environment: COBOL, JCL, VSAM, TSO, CICS, DB2, SQL, PL/SQL, CWDirect, JAVA, J2EE, C++, XML. JavaScript, SOAP UI, Quality Center 8.0, Vision Plus tool, QTP, UNIX and Windows XP/2000

Confidential, Chantilly VA

QA Analyst

Responsibilities:

• Analyzed, developed, documented and validated QA work product for the Loan application, against the Use Case and Business Requirements Documents as part of the SDLC activity.
• Enhanced requirements during the requirements analysis phase of project. Kept track of the new requirements from the Project.
• Implemented and established RUP methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.
• Developed and implemented test plans. Ensured content and structure of all Testing documents / artifacts are properly followed, documented and maintained.
• Also interfaced with project managers/owners and other systems engineers for Test Plan walk-through using Net Meeting. Once stakeholders and Managers are agreed on Test Strategy and QA milestones.
• Created manual test cases using Test Plan Module (ClearQuest). Used Parameterization to keep Test cases independent of data.
• Reviewed manual test cases and suggested enhancement according to the requirement change.
• Reviewed test cases with BSA and SME to make sure all the scenarios are covered with positive and negative test cases.
• Mapped requirements with the test cases. Generated traceability report trough ClearQuest.
• Used SQL to perform Data integrity testing checking the integrity of UI data with Database Data.
• Performed Boundary value testing to test the scenarios with different sets of data.
• Introduced hybrid automation framework for regression testing. Used QTP to convert manual test cases into automated scripts.
• Enhanced automated scripts with parameterization, check points, recovery scenarios and user defined functions to cover all the scenarios of the requirement.
• Created Automated Data Driven Functional tests using Quick Test Professional and MS Excel tables.
• Used Descriptive Programming in Quick Test Pro to handle the generic properties of the Object. Used several run-time-functions to retrieve the properties of the object.
• Attended regular client calls and discussed the weekly status with the client and project team.
• Escalated the critical issues to the Project Manager. Conducted defect remediation meetings to clarify defects and provided status report in regular basis.
• Acted as the liaison between Development and Testers for queries, testing issues and deployment activities.
• Tracked and reported testing activities during each phase of testing cycle, including testing results, test case coverage, required resources, and logged defects and provided their status, performance baselines, etc.
• Provided Production Build Verification Testing and supported to resolve production issues through the HotFix process

Environment: QC 9.2, Rational ClearQuest 9.0, Agile Methodology, Weblogic, TOAD, Oracle, .NET Framework 2.0, DB2, XML, HTML. Windows NT, MS Office, SharePoint, UNIX, Putty.