SUMMARY

• 8+ years of experience in Software Testing, Development and Quality assurance of various applications (web/Windows/client - server) using Quick Test Professional and Quality center.
• Experience in working with Agile methodology, V-model, Waterfall method.
• Experience working with both Manual and Automated tools such as Quality Center, Quick Test Professional for testing client-server, Windows, web-based applications.
• Good knowledge and experience in ALM using HP Quality Center. Requirements management, Test Planning, Defect management.
• Strong knowledge of software development life cycle (SDLC) in all phases of a project.
• Designed and documented Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents.
• Identified the Test Cases and documented them in Quality Center 9.0 and IBM Rational Clear Quest.
• Worked with the Developers and the test analysts to verify the Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing.
• Excellent skills in Bug Reporting using HP Tools IBM Rational Clear Quest/Quality Center.
• Experience in testing software application like Client-Server, Web based and distributed applications.
• Excellent Knowledge in all phases of Software Development Life Cycle (SDLC) & Software testing life cycle (STLC).
• Performed Functional, Integration, Regression, User Acceptance and System Testing.
• Extensive experience in successful implementation of UAT cycles from kick-off to business sign-off process.
• Expertise in writing Automation test scripts using QTP 10.0 and VB script
• Experience in Performance Testing with Load Runner on protocols Web (HTTP/HTML) and Web Services.
• Experience in developing load scripts to do end to end performance testing using load runner.
• Experience in Parameterization and Correlation on the recorded Load Runner scripts to handle Dynamic server values ensuring the real time load conditions.
• Well organized, efficient, a quick learner and self-motivated.
• Ability to handle multiple tasks and work independently as well as in team.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/NT/2000/XP, UNIX

Programming Languages: MS Visual Basic, Crystal Report, C, C++, Java, XML ASP, VBScriptJava Script, HTML

Testing Tools: Mercury’s Quality Center 10.0, QTP 10.00, Load Runner, Web services, Soap Ui, Juice Box, Opcon Enterprise Manager, BizTalk, SFTP, Site Scope, Intra Scope, Selenium.

Database Technologies: Oracle 9i/8i, MySQL, MS - Access 2000

Microsoft Tools: MS office, IBM Lotus Notes, Microsoft Visio, MS Project, FileZilla, Putty, SharePoint 2010, IBM RTC, Notepad++, Firebug

RDBMS: SQL Server, MS Access database management system, PL/SQL, DB Visualizer 9.0.5, Oracle

Network Tools: Telnet, FTP, HTTP, TCP/IP, VPN client

Mobile App Devices: iPhone, Android, iPad, Tablet.

Office Tools: Microsoft Suite (One Note, Word, Excel, Power Point, Outlook)

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, IN

Sr. Quality Assurance Tester

Responsibilities:

• Provide quality assurance testing for the organization’s Indiana Eligibility Determination Services System (IEDDS) which is aimed at providing eligibility for services such as SNAP, TANF, and Health Coverage Program.
• Performed System, Smoke and Regression testing on IEDDS eligibility application.
• Developed Test Cases containing test inputs, execution conditions, and expected results for given Functional Specifications.
• Performed testing on Correspondence module of IEDSS application
• Design and provide training end-users and attend daily JAD sessions and meetings in order to report on testing progress.
• Automated test cases for GUI, Functional, Boundary, Security and Regression.
• Created High Level Scenarios from the Business Requirements Specifications.
• Participated in bug tracking and reporting using Rational Quality Manager.
• Design, develop and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts.
• Develop testing processes and approaches according to standards.
• Worked with Configuration team to setup the test environment, test data and data refresh/restore process to repeat tests.
• Performed build acceptance testing and smoke testing using Cucumber automation tool.
• Worked on BDD Cucumber framework.
• Responsible for entering, Tracking bugs in Clear Quest and reporting the defects to the developers for Modification Request.
• Conducted weekly meetings with development team discussing bug fix status and build releases.
• Prepared UAT scripts for UAT groups and scheduled UAT in a timely manner.
• Logged the issues from UAT and communicated to developers for further research & fix.
• Conducted weekly status meetings with UAT for discussing bugs and enhancements.
• Automated all regression tests scripts using QuickTestPro and generated Automation Object Model
• Executed the Test Scripts (QTP Scripts & VBScripts) in different environments
• Automated all regression tests scripts using QuickTestPro and VBScript
• Used Shared Object Repository for Automating the regression scripts
• Updated and managed multiple scripts using Shared Repository feature.
• Conducted data base testing using Oracle SQL Developer.

Environment: Windows 7, IBM Rational Clear Quest, Quick Test Pro, Ruby Cucumber, Oracle SQL Developer, Web services, Java, IBM Clear Case, Biz Talk, XML, SharePoint, GUI.

Confidential, IL

Sr. Quality Analyst

Responsibilities:

• Participated in all phases of the software development life cycle, including developing test plans, test cases and execution of test scripts
• Gathered and analyzed the business requirements and the technical specifications of the application
• Created and executed Test scenarios and Test cases for both positive and negative conditions for desktop and mobile apps according to the test cycles for e-commerce app
• Created test data for functional and non-functional Test Cases based on End to End Business Process
• Created SQL queries to perform database testing using DB Visualizer
• Performed Functional, End to End, Smoke, Integration, Regression testing
• Logged all the defects with detailed description identified during testing phase using Quality Center and completed successful follow up
• Develop and automate test scripts that align to the test strategy to ensure an effective risk based approach while validating the integrity of systems
• Attended Defect Triage meetings to discuss the severity of the found defects, communicate testing status to the testing team, Project Manager and Business Analyst
• Provide status reports detailing progress against objectives
• Conducted code review meetings with development teams
• Identify and Manage testing risks, issues and changes within the projects and develop necessary contingency plans

Environment: Quality Center 10.00, Java, J2EE, WinXP Pro, Android/iOS, UNIX, Internet Explorer 9/10/11, Firefox 25, Apple Safari, Selenium

Confidential, Lyndhurst, NJ

Performance Tester

Responsibilities:

• Prepared test plan based on business requirement document and prepared test cases and test procedures.
• Gathered requirements for Functional and Performance Testing.
• Created scripts using Load Runner tool web services and load-tested application with 200 VUs.
• Involved in Parameterization and Correlation on the recorded Load Runner scripts to handle Dynamic server values ensuring the real time load conditions.
• Involved in monitoring CPU utilization, memory usage, Thread count and session count during load test
• Used Load Runner tool to view Load test results and drill down to identify possible bottlenecks.
• Monitor different graphs/measures like Transaction response time, transaction rates, and other time sensitive requirements against the published requirements for the system/application and verified whether the performance requirements have been achieved during normal projected user loads.
• Involved in writing SQL queries in Toad Oracle to validate the reports creation.
• Used most of the Load Runner features, which include Recording, Reporting, Simulation and Monitoring.
• Responsible for entering, Tracking bugs in Quality Center and reporting the defects to the developers for Modification Request.
• Report and track issues/defects using Quality Center, provide management with various test metrics and generate Quality Center reports and graphs.
• Documented and reported the Performance results (Response Times) to the whole application team.

Environment: Window 7. Net, Load Runner, Quality Center, Oracle Toad, WebSphere Commerce Server, BizTalk

Confidential, Markham, ON

QA Analyst

Responsibilities:

• Gathered requirements and Use Cases
• Created test plan and test cases for manual and automated testing using Quick Test Professional
• Executed SQL queries to validate data integrity
• Performed Functional, GUI, Integration, database testing and End to End testing to validate that the application satisfies the design specifications and the business requirements
• Executed the test cases according to the test cycles and logged all the defects in QC
• Developed an efficient mentoring plan for new hires. Trained new team members effectively
• Provided suggestions on improving the QA processes with the QA team and Senior Managers
• Created Traceability Matrix which includes Req Id, Test Scenario Ids and Test Case Ids match the Requirements with Test Cases and Test Results
• Participated in creating and implementing QA Testing Center of Excellence (TCOE)
• Involved in post implementation reviews and processes (e.g. lessons learned, post-install application verifications, warranty support reviews etc.)

Environment: Quality Centre, Java, WinXP, MS SQL Server 2008, Query Analyzer, QTP

Confidential, Santa Fe NM

Quality Assurance Tester

Responsibilities:

• Provide quality assurance testing for the organization’s Automated System Program and Eligibly Network (ASPEN) which is aimed at providing eligibility for services such as SNAP, TANF, Medicaid, and LIHEAP
• Complete Integration, System, Smoke, User Acceptance Testing and Regression testing on ASPEN Eligibility application.
• Developed Test Cases containing test inputs, execution conditions, and expected results for given Functional Specifications.
• Performed testing on several modules on ASPEN application support function alerts, self-service, correspondence, reports, interfaces and benefit management.
• Design, develop and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts.
• Design and provide training end-users and attend daily JAD sessions and meetings in order to report on testing progress
• Created High Level Scenarios from the Business Requirements Specifications
• Participated in bug tracking and reporting using IBM Rational Clear Quest
• Conducted weekly meetings with development team discussing bug fix status and build releases.
• Executed the Test Scripts (QTP Scripts & VBScripts) in different environments
• Automated all regression tests scripts using QuickTestPro and VBScript
• Used Shared Object Repository for automating the regression scripts
• Updated and managed multiple scripts using Shared Repository feature
• Prepared UAT scripts for UAT groups and scheduled UAT in a timely manner.
• Logged the issues from UAT and communicated to developers for further research & fix.
• Conducted weekly status meetings with UAT for discussing bugs and enhancements.
• Performed review of enhancing existing Test Cases to include additional CR’s
• Involved in Defect Management using IBM Rational Clear Quest
• Conducted database testing by using Oracle SQL Developer

Environment: Windows, IBM Rational Clear Quest, Quick Test Pro, Oracle SQL Developer, Web services, Java, IBM Clear Case, Load Runner, Site Scope, Intra scope, Performance Center.