SUMMARY

• Over 7 years of experience as a Quality Assurance Analyst and Test Engineering in all phases of Manual and Automation Testing in Financial, Insurance, Retail, and Energy domains.
• Experience in Requirement Analysis, planning, design and execution of software Testing Activities and Quality Assurance activities of Windows Applications, Web Applications & Embedded software applications (Software & hardware Integration).
• Experienced in different SDLC methodologies like Agile, Waterfall, V Model, and Spiral.
• Coordinated with Project Managers, Development Team, Business Analysts, and End - Users for better quality testing. Worked closely with business team to understand the Requirement Document in creating Test Plan.
• Designed and built Test Cases, developed, maintained and troubleshot Test Scripts, coordinated with team members in debugging effort and assisted developers in Root Cause Analysis and clarified them the results.
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports.
• Extensive experience in testing E-Commerce / Retail, Client / Server applications on different environments and Software Development Lifecycle, Software testing Life cycle
• Performed Service Oriented Architecture SOA / Web Service testing using soap UI
• Created and implemented Automatic scripts for performing Functional, Regression, System, Integration testing. Expertise in Smoke/Sanity, Unit, Black Box, White Box, Gray Box, Selenium RC and Selenium Grid, GUI, Usability, FitNesse, UAT, Alpha and Beta, Load, performance, Stress, Security testing.
• Highly skilled in implementation and execution of test using HP Mercury tools Quick Test Professional, Quality Center, LoadRunner, WinRunner, Test Director.
• Generated VBScripts, reusable actions, and libraries to automate and retest in QTP, used descriptive programming to reduce time maintaining object repositories.
• Expertise in writing Test Scripts in WinRunner using Test Script Language.
• Skilled in defect tracking, recording, and prevention techniques, and Bug Life Cycle process.
• Implemented RDBMS concepts in SQL SERVER and Oracle using T-SQL/PL/SQL (DDL/DML) to create Stored Procedures, User Defined Functions, Views, Dynamic SQL, and Triggers in Database Creation, Maintenance, and Testing.
• Extensive Technical debugging skills to assist in root cause analysis and provide possible solutions.
• Tested application using Team Foundation Server (TFS).
• Experienced in UNIX servers in writing, editing, executing, and testing Shell Scripts.
• Evidenced and recognized for high productivity, attention to detail and the ability to effectively engage and meet the needs of Business Requirements.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 8.x/9.x/10.X/11, Quality Center 8.x/9.x, 10.x WinRunner 7.x, Test Director, LoadRunner 7.x; FitNesse IBM Requisite Pro, Test Manager, Clear Quest

CM Tools: MS Visual Source Safe (VSS), IBM Rational Clearcase

Programming: Visual Studio, C, C++, C#.Net, PL-SQL, Java/J2EE, T-SQL, TSL

RDBMS: SQL Server 2000/2005, Oracle 8i/9i, MS Access 2000

DB/Reporting tools: TOAD, SSIS, SSAS, SSRS, Crystal Reports

Web/Technologies: HTML/DHTML, XML, VB Script, ASP.NET, WebSphere, Weblogic

Web Server Tools: Tomcat, Apache, IIS, Secure Shell (SSH), Telnet

Operating Systems: Windows (7, Vista, XP, 2000, 98), Windows server, MS-DOS, Linux/Unix, Mountain Lion. Mavericks, Yosemite

Other Tools: MS Office suite, Dreamweaver MX, Flash MX, Photoshop7, Sangit

PROFESSIONAL EXPERIENCE

Confidential, El Segundo, CA

QA / Tester

Responsibilities:

• Level of efforts(LOE) Estimation, capacity planning and resource allocation
• Work with UX Design and Product Management Team, UAT Demos, UAT Coordination
• Extensive Mobile testing on state-of-the-art mobile devices such as IPhone 5, 5s, 5c, 6, 6+ (IOS 7 and Higher), Androids devices such as Samsung Galaxy IV, V and Edge.
• Very intensive UI Testing on tablets, Ipad, Ipad mini, Ipad retina, Androids 7” and 10” tablets, kindle fire, Google nexus
• API testing using PGWS tool and restful URLS to test the flow of data from Engineering to Frontend My Confidential Web Applications.
• Analyze the data returned to XML format to ensure frontend My Confidential application pages show correct media content information.
• Configuring the SOAP end-points to access the data from test and production environment
• Uses of ALM for test management and defect tracking:
• Using putty session, checking the logs to analyze the API calls made, identify if any repeated calls made instead of using the data from pre-cache, timeout issues etc.
• Highly Skilled and experienced in Agile Development process for diverse Requirements.
• Working closely with Development team: following AGILE model of Software Development Life Cycle(SDLC)
• Attend daily stand up and weekly planning session
• Lead and Provide daily status from the offshore team
• Prepare and Participate in weekly meetings for reviewing progress, and future testing efforts
• Formulate a detailed Test Plan after analyzing business requirements and software requirements artifacts and described all the activities to be undertaken in the whole software testing efforts.
• Arrange weekly team meetings to assign testing tasks and acquisition of status reports from the individual’s team members
• Discuss with business partners to resolve testing challenge and provide solutions to complex test problems
• Analyzes test, and certifies data and performs ambiguity reviews of business requirements and functional specification documents
• Involved in Knowledge transfer sessions with the business partners in understanding the business logistics of the project.
• Have coordinated for all testing activities on a project, including organizing activities with other testers and outlining dependencies from development.
• Perform security testing, system testing, positive and negative testing executing script using QTP
• Create test sets and execute the test in QC
• Execute end to end testing.
• Actively involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Develop Test Cases in Quality center (QC) for all modules for Customer, Inventory and Account Management modules.
• Extensively involve in Functional, Integration, and Regression testing for the above mentioned modules.
• Responsible for User Acceptance Testing by giving demos and getting sign off
• Work closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.
• Properly Document defects in Quality Center and follows up on bug resolution progress and escalate blockers to the lead appropriately.

Environment: MySQL, Oracle, SQL Developer, Selenium, HTML, J2EE, SOA, REST, SOAPUI, JAVA, XML, Internet Explorer 9,10,11, Firefox, Chrome, Safari, HP Quality Center 10.0, QTP 10.0, QC.

Confidential, Carrollton, TX

QA / Tester

Responsibilities:

• Actively Involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Developed test cases in Quality center (QC) for all modules for Customer, Inventory and Account management modules.
• Extensively involved Functional, Integration, and Regression testing for the above mentioned modules.
• Automated the test cases for the POS system by using QTP 10.0
• Created automated test suites for testing RESTful web services using SOAPUI and Groovy
• Used SOAPUI and Groovy to write automated test cases for database testing.
• Used SOAP UI to test Web Services running on WebLogic Server
• Responsible for User Acceptance testing by giving demos and getting sign off.
• Experience in writing automation scripts and implement in Java for Selenium.
• Written several SQL queries and analyzed them to validate the business rules in Oracle database through SQL Developer as part of Backend testing.
• Worked closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.
• Experience utilizing Hudson for Java automation framework that integrates with Quality Center, uses page objects and scalable features.
• Used Mercury Interactive Quality Center for defect tracking and reporting bugs.
• Expertise in developing Complex Automated Script framework and utility functions for performance testing using LoadRunner
• Used Service Oriented Architecture (SOA) Test for Web Services testing
• Implemented Agile best practices.
• Developed LoadRunner test scripts according to test specifications/requirements..
• Performed blackbox testing like GUI, white box, integration, progressive, FitNesse and system testing.
• Properly documented defects in Quality Center and followed up on bug resolution progress and escalated blockers to the lead appropriately.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.

Environment: Java1.5, Oracle, SQL Developer, Selenium Toad, HTML, J2EE, SOA, REST, SOAPUI, Groovy, Ruby, XML, IE7.0, HP Quality Center 10.0, QTP 10.0, JIRA.

Confidential, Canton, MA

QA Analyst

Responsibilities:

• Knowledge of software development life cycle (SDLC) and defect management life cycle methodologies. Knowledge of insurance claims lifecycle.
• Develop test cases according to business requirements document (BRD).
• Testing software by executing the test cases to identify and resolve problems from an end users’ perspective
• Log and track defects using Quality Center.
• Worked on Web Services Testing using SOAP UI 4.0/3.0
• Liaising with developers and programmers to swiftly resolve faults.
• Experience testing Document Management, Imaging and Scanning applications
• Perform data load validations using SQL Queries
• Provide daily/weekly status and progress ion of the assigned deliverables
• Attend daily scrums and conduct meetings with the client to discuss issues and concerns
• Develop and implement load and stress tests with Mercury LoadRunner and present performance statistics to application teams, and provide recommendations of how and where performance can be improved
• Performed SOA testing methodologies and validation for web service integration
• Experience working with project team members in remote location (Manila)
• Experience testing with vendors

Environment: .Net, IBM DB2, Silverlight, Selenium, SOA, PL/SQL, Quality Center 10, HP/Mercury Testing Tools

Confidential, Madison, WI

QA Analyst

Responsibilities:

• Participated in application development project planning, business and technical requirement review sessions.
• Conducted manual testing initially to verify the stability of an AUT.
• Analyzed the Business Requirement, Use Case to develop Script Scenarios, Test Plans, Test Case and Test Strategy and Peer reviewed the Test cases.
• Created requirement traceability matrix to map between requirements and test cases.
• Performed Functional and Regression testing by creating test cases and scripts using QTP.
• Tracked defects using Quality Center; verified the fixes and participated in defect review board meetings.
• Exposed to Selenium while implementing new automation tool in a team.
• Created and added objects in QTP shared object repository to prepare the actions for the unreleased modules.
• Assisted developers in debugging efforts by conducting root cause analysis
• Modified and enhanced the test scripts according to the test case scenarios.
• Gathered test data on QA servers by using ETL tools and UNIX shell scripts from the environment such as data warehousing. Scheduled and maintained shell scripts in the server.
• Written stored procedures, user defined functions, views, indexes using SQL Server Management Studio (SSMS) and TOAD.
• Generated XML files in SSMS for the data verification in testing.
• Identified, analyzed, and documented report on risks throughout the testing process.
• Coordinated with users and clients to plan Alpha and Beta Testing by presenting demos and getting sign off.

Environment: Quality Center, Quick Test Professional, Java/J2EE, JavaScript, MS ACCESS, SQL Server 2005, TOAD, XML, UNIX

Confidential, Mooresville, North Carolina

QA Analyst

Responsibilities:

• Was involved in interacting with the clients on a day to day basis, effective allocation of tasks to all offshore team members, Involved in coordinating with the team to ensure coverage of requirement, effort estimation & resolution of issues on time to ensure delivery of quality work.
• Involved in Real Time Transaction and System Testing.
• Involved in UI, functional, regression and browser compatibility testing.
• Involved in defect triage meetings with the developers and project management. Experienced in working with business analysts to understand the domain from client's business perspective.
• Used UNIX to check server logs using shell scripting.
• From detailed use cases, created test cases for Web applications and Web services.
• Involved in analyzing the business requirement documents (BRD), Functional specification documents to prepare test cases.
• Involved in logging and tracking defects in Quality Center (defect management tool) with proper severity and priority.
• Facilitated test automation team using HP Quick Test Pro (QTP) for regression and functional testing by executing VB script test cases.
• Involved in creation of test plans, preparing Traceability Matrix, Test Cases.

Environment: Unix, UML, MS OFFICE, Oracle, WINDOWS 2000, Quality Center 9.0, XML.