SUMMARY

• Highly skilled and result oriented professional with 10 years of diversified experience in software testing and development. Strong problem solving skills with technical background and great inter personal skills.
• Highly organized, versatile and results oriented team player with an energetic and articulate approach to testing.
• Ability to acquire new skills within short time scales, adapt to rapidly changing work practices and build and maintain excellent working relationships with colleagues.
• Senior Analyst experience being involved in writing Test plans, creating Test cases ensuring that the developed software performs as detailed by the business requirements.
• Well experienced in preparation of estimation based on requirements and ensures that the project is within the business scope.
• Well experienced in testing on different technologies and applications like Telecom Billing Application, SAP, Web Technologies, Web Services and Mainframe.
• Possess strong domain knowledge of Telecom, financial services and Banking products.
• Experience in proprietary products like CDRator (Billing Platform), Hogan (Mainframes) and PACS (Payments and Collections System) payment gateway.
• Expertise in creation of Business Requirements, Test Cases & step by step procedure for testing each Test Case.
• Extensive experience in performing Functional Testing, Integration Testing, Component Integration Testing, System End to End Testing, Regression Testing, Replication Testing, Database Testing, ETL Testing, Compatibility Testing and User Acceptance Testing.
• Proactive ability to impart knowledge and mentor others in acquiring skills.
• An ability to anticipate and act to minimise the probability and impact of risks and issues.
• Experience on the concept of SDLC Methodologies like Waterfall and Agile.
• Proficient in Black Box techniques like Equivalent Partitioning and Boundary Value Analysis.
• Proficient in White Box techniques like Basis Path Testing and Loop Testing.
• Experienced in Daily Status Report, Weekly Status Report & Monthly Report.
• Strong knowledge on Defect Management tools like HP Quality Center/HP ALM and JIRA.
• Expert in writing SQL queries.
• Experience in automating test cases using Selenium, QTP/UFT (VB Scripting) and Ready API/SoapUI
• Good knowledge on Anti - Money Laundering (AML) products EastNets and Ascent AML.
• Successful in meeting the needs for the given project, ensuring testing is performed thoroughly executed within the constraints of the overall project.
• Strong relationship building and relationship management skills with clients and potential clients, including all levels of management.
• Analytical and organized; with ability to identify needs and implement effective solutions.
• Excellent communication, interpersonal skills, team player and ability to solve problems.
• Ability to devise generic solutions that are liberated from the limitations of previous development habits and that cater for evolving business needs.
• Extremely well organized, with proven ability to multi-task and prioritize workload.
• Ensuring delivery & implementation of projects as scheduled and ensuring compliance to quality standards.
• Strong development skills which helps in analyzing the systems well.

TECHNICAL SKILLS

Operating Systems: Windows 98/XP/NT/7, Unix

Test Management tool: Testing Tools

Programming Languages: Databases

HP Quality Center, JIRA: QTP/UFT, JIRA

VB Scripting: Shell scripting, python,HTML, XML Oracle 10g, DB2

Web service application: SOAP UI

Applications: CDRator, SAP (SAP CRM, SAP BS, SAP BW)

PROFESSIONAL EXPERIENCE

Sr.QA Analyst

Confidential, Raleigh, NC

Responsibilities:

• Designed high level test scenarios based on user stories.
• Designed system and regression test cases based on high level scenarios.
• Identified manual regression test scenarios for Automation.
• Automated (regression suite) with Selenium using Hybrid framework.
• Monitored Jenkins job execution results and logged the defects in ALM (Quality Center)
• Written SQL queries to validate database updates to complete test scenarios.
• Windows & Cross Android operating system testing against the Android API levels
• IOS-operating systems testing based on base versions iOS-5,iOS-6, iOS-7 with Latest Versions
• Cross operating system testing on Android & iOS.
• Automated web services test cases using Ready API (Soap UI) tool.
• Executed SoapUI test cases through Jenkins and logging defects.
• Validated inbound/outbound files on FTP.
• Validated message broker business processes using MQ Visual Edit tool, sending message through inbound queue and validating outbound queue, also validating database updates.
• Automated Message Broker business process validation, Database testing, validation and FTP validation.
• Invoice and Billing verification
• Performed system and regression testing.
• Analyzed test failures and finding root causes and logging defects in ALM.
• Participated in defect review meetings and maintaining defects summary reports.
• Participated in weekly meetings and discussing on Project updates and QA updates.
• Participated in release planning, sprint planning, retrospective and stand up meetings.
• Tracked progress on QA activities and discussing with Project Manager on project/testing issues and setting up the priorities.

Test Lead/System Analyst

Confidential

Responsibilities:

• Maintained rate tables, configurations, products and services information
• Configuration of Bill Cycles & Invoice Schedules
• Payment arrangements
• Daily tracking of Roaming Scenarios, Dunning Scenarios and Reports maintenance
• Database testing for invoice preparation
• Preparing Invoices for Bill Runs
• Maintained bill run checklists
• Invoice Closure (Bill Run Process)
• Daily Tracking of Debit Orders (Payment Receivables)
• Reconciliation to General Ledger
• Post-Production verification of Finance deliverables
• Weekly reporting on Bill run stats (Debit Orders, Successful and Failure Collections, Other Payments)

Test Lead

Confidential

Responsibilities:

• Analyzed complex requirements to create test plan and receive the formal client sign- off.
• Involved during early QA phase to analyse the requirements.
• Worked closely with Development and Business Analysts in identifying software requirements for new features.
• Analyzed Business Requirement Document, Mapping documents, Preparing detailed design document and effort estimation.
• Responsible for designing Test Plan, Test Completion Report.
• Provide effective communication across Business units, IT function to manage the smooth delivery of test activities.
• Scheduled the delivery of fixes into the test environments by agreeing the priority/severity of fixes.
• Participated in design, functional specification and technical specification reviews.
• Prepared Traceability Metrics using Requirement Coverage.
• Test data preparation, scripting, test execution, defect reporting, and support root cause analysis/resolution of defects.
• Contributed to junior level team by conducting knowledge transfer sessions.

Senior Test Analyst

Confidential

Responsibilities:

• Requirements extraction.
• Designing, prioritizing and execution of test cases.
• Creation and maintenance of the Test reports and Test data.
• Test Analysis/Review of test requirements/test cases.
• Preparing Traceability Matrix
• Defect tracking and management
• Writing Test Scripts

Test Analyst

Confidential

Responsibilities:

• Requirements extraction.
• Designing, prioritizing and execution of test cases.
• Creation and maintenance of the Test reports and Test data.
• Conducted various types of Testing like Functionality Testing, GUI Testing, and Regression.
• Test Analysis/Review of test requirements/test cases.
• Preparing Traceability Matrix
• Defect tracking and management
• Writing Test Scripts
• Responsible for ensuring that all software releases have been tested to an acceptable standard.
• Responsible for testing the resolution of production bugs, data scripts and reports.

Test Analyst

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed both Manual and Automation testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test and production environment.
• Generated the reports and tested the application for different scenarios using VSTS.
• Scheduled the reports and verified them both in test and production environment.
• Involved in conference calls with the onsite team.
• Frequent interaction with onsite coordinator and onsite QA Manager.
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Integrated with developers and discussed technical problems.

Software Test Engineer

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed Manual testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test environment.
• Involved in conference calls with the onsite team
• Designing & Executing the database test cases to verify data integrity.
• Frequent interaction with onsite coordinator and onsite QA Manager
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Preparing Test summary reports.

Test Engineer

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed both Manual and Automation testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test and production environment.
• Generated the reports and tested the application for different scenarios using VSTS.
• Scheduled the reports and verified them both in test and production environment.
• Involved in conference calls with the onsite team.
• Frequent interaction with onsite coordinator and onsite QA Manager.
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Integrated with developers and discussed technical problems.