SUMMARY

• 8 years of experience in US Healthcare, Automation Testing and the Facets product with Quality Assurance Analysis, Quality Control experience in the custom - built web solutions, the Membership & Eligibility, Billing, Plan & Product, Claims, Accumulators and Provider modules.
• Experienced Team Lead, successfully led small and large Quality Control teams ensuring that company’s standards of quality are met by timely capturing and reporting of the essential quality metrics.
• Possess the insight into automation of user navigation and Functional workflows on web applications using Rational Functional Tester and Selenium WebDriver.
• Experienced in Object Oriented Programming (using Java).
• Expertise skillset in writing Test Automation scripts in java with the IBM RFT and selenium WebDriver.
• Well versed in building the Data Driven, Keyword Driven, Hybrid, Page Object Model, Behavior/Test Driven Automation frameworks using Junit/TestNG & Cucumber in IBM RFT and selenium WebDriver.
• Expertise in building the Data Driven and Page Object Model frameworks using Selenium Server and client API, Appium Java client, Gson, TestNG and eclipse to automate the native, web and hybrid mobile applications on android and iOS emulators/devices.
• Expertise skillset on web testing and API (web services Testing - SOAP and RESTful) testing with good insight into concepts like SQL Injections, vulnerability testing and security testing.
• Knowledge of RESTful services in Automation using ReadyAPI and PostMan.
• Hands on experience in Test Planning, ROM estimations.
• Experience in training the co-workers on the Java and Automation concepts/tools.
• Have created the data mining repository of on demand SQL query support for test data mocking/identification as part of quality Assurance best practice.
• Expertise in root cause analysis of the quality defects.
• Quality validation experience on ACA/NHCR and other health care mandates.
• Well versed in complete Facets front end navigation and corresponding relation with back end Data Model.
• Exposed experience on Facets batch jobs CLMU, CKMM, BIL0, BRCP, MMS and ELIG.
• Added knowledge on EDI (820,834,837,835) processing.
• Worked on Claims processing projects such as NHCR-CSR shadow adjudication, etc. with end to end claims set up and mock up.
• Worked on the validation of custom built interfaces (inbound and outbound), Facets Extensions, business on-demand reports delivered for CMS audits and internal audits by gathering requirements and developing complex queries in Sybase and Oracle.
• Handled multiple Joint Application Development (JAD) sessions with Business Analysts, Developers and Business Users of Facets.
• Handled calls on daily basis with Business Analysts, Operations Experts, Facets Users and QA Teams for providing the test validations to their multiple problems across all functional areas of Facets.
• Cognizant Academy of HealthCare Management Certified Professional.
• Self-motivated and possess ability to work well in a team structure or independently.

TECHNICAL SKILLS

Programming Languages: Java, SQL, C++, C

Healthcare Products: FACETS 4.7, 5.1, 5.3, Batches (820,834,835,837).

Java/ Server Platform: Core Java, JDBC, Web services (SOAP and REST).

Tests Development Tools: IBM RFT, Selenium WebDriver, Android SDK, iOS SDK, Appium, Eclipse and Intellij.

Databases: Sybase, SQL Server, MS Access, Oracle

Web Technologies: HTML, CSS, XML, SOAP, Java Script, SOAP UI.

Operating Systems: Win 9x, win 2000/2003, Win XP, Win Vista, Win 7.

Versioning Tools: IBM Clear Case, SCM, Git Hub.

Defect Management Tools: Clear Quest, Quality Center and JIRA.

Standards: MS Word, MS Excel, MS PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Southfield, MI

Environment: Facets 5.3, Sybase, Java, IBM RFT, Selenium WebDriver, Appium and Web Technologies, SQL, UNIX.

Responsibilities:

• Work with QA organization to mentor and train them in test automation like Cucumber Feature Files and Step Definitions or on a variety of test automation frameworks.
• Create the automation test plan for a project, conceiving of the testing strategy and approach.
• Write the Test Automation scripts (in java) with Selenium WebDriver and IBM Rational Functional Tester.
• Provide technical leadership and guidance to junior engineers in the team who might be assigned to the same framework tasks.
• Mentor the QA team on proper creation and maintenance of automation tests.
• Write the unit tests and use the Junit annotations in building the Automation Frameworks.
• Maintain the automation framework version control by using Git Hub.
• Integrate the Automation scripts with Jenkins to run tests every time your software changes and deploy the software to a new environment, schedule the tests, to run at specific time and achieve continuous integration.
• Build the Data Driven, Keyword Driven, Hybrid, Page Object Model, Behavior/Test Driven Automation frameworks using Junit/TestNG in IBM RFT and selenium WebDriver as per the project requirements.
• Build the Data Driven and Page Object Model frameworks using Selenium Server and client API, Appium Java client, Gson, TestNG and eclipse to automate the native, web and hybrid mobile applications on android and iOS emulators/devices.
• Conduct the vulnerability tests, penetration test, security tests and functional tests on web services using the SOAP UI.
• Build and maintain the Test Automation frameworks (data driven, Keyword driven and Hybrid) on the SOAP UI for Web Service Test Automation.
• Build and maintain the Test Automation frameworks (data driven, Keyword driven and Hybrid) in java for testing the RESTful.
• Manage the creation of all project level automation test plans, detailed test plan, or phase level plans such as component, system, integration or user acceptance test plan.
• Contribute to the initial project design phase of a project(s), providing input on automation test plans, estimates, and test strategies for a project(s), working closely with the stakeholders and colleagues.
• Participate in the automation feasibility analysis for new systems/applications.
• Contribute to the initial project design phase of a project(s), providing input on automation test plans, estimates, and test strategies for a project(s), working closely with clients.
• Create and customize a variety of Test Automation frameworks like Data Driven, Keyword Drive, Hybrid, Page Object Model and Behavior Driven as per the project needs.
• Conduct code review and achieve the compliance by applying coding best practices.
• Conduct research on latest test tools, trends and methodologies.
• Devise creative and efficient ways to provide automated test coverage for new features.
• Identify vulnerabilities in automated testing and defines and manages plans to mitigate risk.
• Review broken scripts for suites and resolve/fix them on demand.
• Conduct manual testing on the software when necessary.
• Reduced the time and cost by 75% in the execution of regression Test Suites by designing, building and maintaining a variety of test automation frameworks likePage ObjectsModel, Keyword Driven, Data Driven, Hybridand Behavior Driven Development frameworkfor several projects from the scratch using the Object-Oriented Programming languages like java, groovy etc. on the tools like Selenium WebDriver, Selenium Grid, Cucumber and IBM Rational Functional Tester for java in continuous integration methodology.
• Achieved unbounded and extensive Testing coverage by designing, building and maintaining the data-driven web services(API) automation of SOAP, REST protocols using the SoapUI-Eclipse integration.
• Collaboratively worked in/with the small and large teams/members by providing the training/knowledge of Automation skills, planning the testing approach, developing the automation ROI (Returns on Investment) estimates, building and presenting the Proof of Concepts, triaging the defects and reporting the status with high quality artifacts.
• Discussions on implementation of custom solutions outside to Facets with Systems Analysts.
• Joint Application Development (JAD) sessions to arrive at requirement clarifications and features list business users needed post implementation.
• Lead small, large and offsite teams for achieving the quality assurance of the ongoing and shippable software solutions.
• Participate in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions.
• Author Test Analysis, Test Design, Requirement Traceability, test scenarios, test script and Test Metrics.
• Perform multitasking, flexible to change the strategy and prioritize tasks.
• Demonstrate a high degree of quality and attention to detail for test script / scenario authoring and execution.
• Coordinate and discuss functional testing and regression testing with Product Management and Engineering.
• Conduct QA reviews and inspections to find potential defects and recommend corrective action, often assist more junior staff in identifying defects in more challenging situations.
• Lead test reviews (e.g. test case review) and signoff on test cases.
• Develop & maintain the test scripts for the required requirements.
• Ensure coordination between and across inter-related projects.
• Conduct the execution of the test cases, summarize the results and provide the mandated artifacts for Quality Assurance exit criteria.
• Perform test data mining and test data management.
• Write effective, thorough bug reports and verify bug fixes.
• Provide the timely and accurate status for the assigned tasks.
• Deliver the project assignments on time, within budget and with high quality standards.

Confidential

Responsibilities:

• Team member in Quality Control team.
• Business requirements gathering on membership, claims and billing modules.
• Testing analysis on setting up and creation of Group, Membership and Billing to check the implementation of new requirements.
• Testing analysis on setting up and creation of claims, mocking the end to end process of claim adjudication to check the implementation of new requirements.
• Third party reports requirement gathering and analysis.
• Communicating requirements with Design, Development and testing stake holders.
• Constant business communication and updates on project progress.
• Develop & maintain the test scripts for the required requirements.
• Conduct the execution of the test cases, summarize the results and provide the mandated artifacts for Quality Assurance exit criteria.
• Perform test data mining and test data management.
• Write effective, thorough bug reports and verify bug fixes.
• Provide the timely and accurate status for the assigned tasks.