SUMMARY

• 6+ Years of Extensive experience in IT Industry with emphasis on Quality Assurance and Software Testing
• Experienced in requirement analysis, creating traceability matrix, test planning, creating test data and implementation of test suite (test plan, test scripts and test cases).
• Extensive experience in testing Client/Server and Web - based Applications
• Strong experience in documenting Test Plans, Test strategy, Test cases and conducting Manual Testing, System Integration Testing (SIT), User Acceptance Testing (UAT) using HP ALM.
• Experience in designing, documenting, and executing test plans, test scenarios/scripts & test cases for Manual, Automated & bug tracking tools.
• Solid expertise in automated testing tools suite - UFT, JIRA, Bugzilla, HP Quality Center, Microsoft Test Manager (MTM) etc.
• Strong Knowledge of Agile and waterfall methodology of SDLC
• Strong Knowledge on MS Office suite, MS Visio,
• Involved in development of Test Processes, developed automation testing requirements, prepared test scripts, running tests, collecting test results.
• Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in UAT and wrote Test Cases for UAT.
• Implemented Sanity Testing, Smoke Testing, White Box testing, Black Box Testing, GUI Testing, Functionality Testing, Positive and Negative Testing, Unit Testing, Security Testing, Integration Testing, System Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client-Server Applications.
• Extensive knowledge of all aspects of the Software Development Life Cycle
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Good team player and can work alone with minimal or no supervision
• Ability to multi-task, prioritize and work with time constraints while paying attention to details
• Proven experience in QA Strategy definition and its execution.
• Experience in analyzing business specification documents, developing test plans, defining test cases, developing and maintaining automation test scripts.
• Worked in the QA Life cycle, which includes Design, Development, and Implementation of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Script for Manual, Automated Bug tracking tools.

TECHNICAL SKILLS

Testing tools: Quick Test Pro (QTP)/UFT, HP ALM/QC, Soap UI

Defect Tracking: HP ALM / Quality Center, Jira

Databases: SQL Server, MySQL, Access, DB2MS Suite/ Project Tools MS Office (Word, Excel, PowerPoint, Outlook), MS Project

Methodologies: Waterfall, Agile, Scrum, Hybrid (Waterfall + Agile)

PROFESSIONAL EXPERIENCE

Confidential, MONTEREY PARK, CA

Sr. QA Analyst

Responsibilities:

• Reviewed the Business requirement, Functional Design Documents and Technical Specification documents
• Created Test Cases and Test data after analyzing the BRD
• Participated in requirement walkthroughs.
• Analyzed system requirements and developed detailed test plan for testing
• Maintained Traceability matrix and Test Matrix
• Maintained various versions of Test Scripts
• Performed Sanity Testing and Smoke Testing, Regression testing and Adhoc testing.
• Leveraged necessary Banking systems such as RUMBA, Web ammo to collect appropriate Account information for the test case / account validation.
• Used SAP BO Tool queries to generate data from data warehouse.
• Performed End to End testing.
• Participated in daily standup meeting.
• Participated in implementation, and support in an Agile/Scrum development environment.
• Performed Integration and Ad Hoc Testing manually.
• Used HP ALM for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP/UFT.
• Created various Custom functions using VB scripting in QTP/UFT,TFS and MTM
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Performed System, Functional, UAT and Black Box Testing.
• Assured entry/exit criteria are met for the different phases of testing.
• Used SharePoint for version control of documents.
• Worked closely with the User Acceptance Test Coordinator, Project Manager, SMEs and Business System Analysts to understand business processes and develop concrete UAT cases.
• Assisted the business partner in preparing UAT plan/scripts
• Used HP ALM for Requirement Traceability.
• Used HP ALM as the test repository and used it for executing the test cases and scripts and logging and generating various reports.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Participated in defect meeting and discuss about the defect and possible solutions.
• Reported status of execution to the UAT coordinators.

Environment: Windows, SAP BO Tool, MS Office, Rumba, QTP/UFT, Webammo, UAT, HP Quality Center 10.0, S, Agile, SIT/UAT and SharePoint.

Confidential, Oakland, CA

QA Analyst

Responsibilities:

• Analyzed the business and system requirement documents and responsible for developing detailed test cases.
• Drove multiple projects with different work streams towards completion of testing, defect resolution, implementation, and support in an Agile/Scrum development environment.
• Performed Smoke testing, Positive and Negative testing and Usability testing.
• Performed Integration and Ad Hoc Testing manually.
• Developed and executed SQL queries for verifying backend data.
• Executed Functional and Regression testing using application HP QTP
• Good experience as SOAP web services tester.
• Good knowledge in data driven web services testing via soap using the source-testing tool SoapUI Pro.
• Executed test cases and analyzed test results and found bugs and reported bugs to VersionOne and keep track of bugs
• Handled testing activities for implementing and rollback procedures while deploying enhancements into production.
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Performed System, Functional, UAT and Black Box Testing.
• Assured entry/exit criteria are met for the different phases of testing.
• Worked closely with the User Acceptance Test Coordinator, Project Manager and Business System Analysts to understand business processes and develop concrete UAT cases.
• Planned designed, executed and evaluated Performance tests of web application and services.
• Assisted the business and the technical groups in order to convert the business requirements into functional requirements..
• Used Quality Center for Requirement Traceability.
• Used HP Quality Center as the test repository and used it for executing the test cases and scripts and logging and generating various reports and graphs for further analysis.
• Used HP Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Windows XP, VB .Net, Oracle, SQL Server, MS Office, VersionOne, UAT, HP Quality Center 10.0, QTP 9.2, SoapUI Pro 4.5, Agile, SIT/UAT and SharePoint.

Confidential, Cleveland OH

QA Analyst

Responsibilities:

• Reviewed the Business Requirement Document to understand the process and wrote Test Plans and Test Cases.
• Used HP ALM/Quality Center for QA /Developer collaboration for accurate defect management.
• Formulate methods to perform Positive and Negative testing against requirements.
• Conducted Smoke testing, Functional testing, Regression testing, Integration testing, and User Acceptance Testing (UAT) and Data validation testing.
• Validated scenarios based on the analysis of Loan Processing Workflow Model.
• Analyzed various Steps in the Loan Lifecycle and designed the system to identify & monitor the riskier loans.
• Analyzed and prioritized key reports for day to day servicing needs for loan monitoring processing and Inspection.
• Addressed all aspects of the Loan Lifecycle, starting from identifying a deal right up to loan closure.
• Designed and Developed Test Cases for automated testing using UFT.
• Used SoapUI to test Web Services running on Web Logic Server
• Performed data driven web services testing via soap using the source testing tool
• Worked on the solution which provides information technology departments with a centralized application management platform for managing and automating within and across application teams and throughout the complete process of developing an application, all within a single workflow using HP ALM/ Quality Center
• Developed SQL queries to check the database automatically and checking the data integrity in accordance with business standards of the company.
• Used TOAD for SQL Server to write SQL queries for validating constraints, indexes.
• Created Traceability Matrix to ensure comprehensive test coverage of requirements identifies all test conditions and test data needs.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.
• Participated in User Acceptance testing (UAT) and involved in UAT test cases, Executed test cases, Documenting Defects, resolved defects and Signed Off from Application.
• Provided weekly status report to the Project Manager and discuss issues related to quality and deadlines.

Environment: Windows, UNIX, QTP/UFT, HP ALM/ QC, XML, HTML, Oracle 10g, SQL, TOAD, Java, SQL, PDF, Word, Excel, PowerPoint, Outlook, MS Visio, MS Project, SIT/UAT, Agile, SoapUI

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Involved in the complete testing lifecycle spanning pre-testing phase, acceptance-testing phase and also in user acceptance testing.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center
• Introduced the Agile SCRUM process for the Risk Data team
• Created test cases scripts and plans to support specific software testing objectives, and assist team in creation, review, and finalization of agile stories and story acceptance criteria.
• Develop and automate Web Services API testing using SoapUI
• Ensured the appropriate parties review and sign-off on test cases prior to test execution
• Exported test cases from Excel and requirements from MS Word to ALM
• Involved in smoke testing and System testing
• Performed automated testing as well as in manual testing using tools such as UFT.
• System covers all aspects of loan servicing including ACH payments, Charge-offs, Lockbox payments and Delinquent loans.
• Track bugs and report defect using ALM
• Performed various types of testing such as sanity, functional, Integration, system, re-testing, performance, network, security, UAT and regression on all phases of Accumulator and its associated interfaces.
• Performed Back End Database testing using complex PL/SQL Joins and validated the database.
• Involved in writing Test Plan in accordance with the business requirements. Maintained Requirement Traceability Matrix (RTR) for business requirements, functional requirements and test cases to ensure that To-Be system expectations were met.
• Participated in meetings with Developers, Project Manager and business people to discuss business test planning and bug/defect tracking. Monitored the test execution in HP ALM
• Coordinated and led UAT in terms of planning as well as testing during the upgrade.
• Created positive and negative testing scenarios and tested them manually as well as using automated scripts.
• Performed browser compatibility testing using different browsers like IE, FireFox
• Performed database testing using SQL, executed various DDL and DML statements
• Regularly interacted with Developers to discuss various problems and issues

Environment: Windows, Quality Center, QTP/UFT, Share Point, Agile, VB Script, SOAP UI, XML, Java, SQL, HTML, XML and Unix, SIT/UAT, Agile, SoapUI

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Involved in reviewing functional requirement and the technical specification documents.
• Assisted the team lead in preparing test plan, analyzed system requirements, and involved in preparing and executing test cases and scripts.
• Uploaded requirements & test cases in Quality Center, linked requirements to test cases to establish and ensure test/requirement coverage and perform gap analysis
• Involved in testing of database using SQL queries. Created automated test scripts in QTP using VB Script
• Conducted Backend testing on the Oracle Database using SQL.
• Performed web service testing using SOAPUI.
• Performed Functionality and GUI Testing using QTP /UFT.
• Identified the critical functionality and Test Cases for automation using QTP and executed them.
• Used SQL statements to retrieve data for database testing.
• Performed Validation Testing, Systems Testing, Functional Testing, Regression Testing, Security Testing, Positive and Negative testing and Integration Testing.
• Provided Training, mentoring and guidance to team members, delegated various tasks depending on priority, reviewed and approved the test cases and other deliverables developed by them.
• Published Status/Progress/Defect and performance reports on a weekly basis.
• Created various graphs & reports for test lab and defect modules in Quality Center and used Dashboard module to track the activities.
• Performed Functional, Regression and Integration testing; performed regression testing for fixes and closed the defects in Quality Center.
• Used Quality Center to log and address defects issues and also for change management.
• Analyzed the scripts and automated the possible scenarios using Quick Test Pro.
• Involved in Browser Interoperability testing for various versions of Internet Explorer, Safari, Firefox and Chrome.

Environment: Quality Center, QTP, Share Point, Agile, VB Script, SOAP UI, XML, Java, SQL, HTML, XML and Unix, SIT/UAT, Soap UI, Agile