SUMMARY

• Over 8 years of immense experience in Software Quality Assurance and QA implementation.
• Extensive knowledge of Quality Assurance standards, methodologies and strategies with better understanding of Software Development Life Cycle (SDLC).
• Expertise in testing Client - server applications as well as Web-based applications.
• Strong experience in creating Test Plans, writing and executing Test Cases, Manual Testing, and automated Test Execution.
• Experience in Developing, Documenting and Executing Test cases manually and generated Automation Scripts usingQuickTest Professionalto ensure proper business compliance and worked closely with users and business analysts, Project Managers, Developers to understand requirements, business processes for testing and attended regular walkthroughs.
• Setup of Test environments and Test Data in AS/400 and IBM mainframes systems.
• Proficient use of the Quality Center and Test Director to manage the software testing process.
• Good exposure to various bug tracking tools, such as BUGZILLA, JIRA, etc.
• Expertise in Functional, Regression and Black Box testing and having good idea on Whitebox testing.
• Experienced in all stages of testing, installation testing, smoke testing, regression testing, new feature testing, integration testing, security testing, browser testing, backend testing, usability testing, user acceptance testing, GUI testing, configuration testing, and system testing and worked in Normalization support.
• Experience in Participation and driving of concept commit,execute commit,BRD reviews,FSD reviews,TDD reviews,Test scenarios review and Test cases review.
• Experience with end users to supporting UAT testing.
• Extensive experience working with Databases such as MS SQL Server, Oracle, and MySQL.
• Experience in using SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front end screen.
• Experience in using TOAD to access databases in order to retrieve data in the process of Backend testing.
• Fairly good knowledge testing the applications on multiple browsers (IE, Netscape, Firefox, Chrome, etc) for the purpose of Browser-compatibility testing.
• Experience with Agile Software methodologies.
• Proficient with tools such as MS Office, Visual Source Safe and CVS.
• Experience with testing on UNIX and LINUX environments.
• Experience in Testing Database Applications of RDBMS in Oracle 10g, MS SQL Server and MS Access.
• Strong Analytical and Problem Solving skills.
• Strong organizational and communication skills, both verbal and written.
• Strong team player with good interpersonal skills.
• Demonstrated ability to self-motivate and be flexible within a fast-paced environment.

TECHNICAL SKILLS

Testing Tools and Bug Tracking: QTP,Test Complete, Toad, Quality Center, Test Director, JIRA, Team Track, Quest Benchmark Factory.

Languages: HTML, SQL, PL/SQL, VBScript, C, Java

Application Software: MS-Excel, MS-Word, MS-PowerPoint and MS Outlook

Database: Oracle 8i/ 9i/10g/11g, MS SQL Server 2000, MySQL

Operating Systems: Windows 95/98/2000/NT/ME/XP, Vista, Win7, UNIX, IBM Mainframes, AS/400

Web/App servers: IIS, Apache, Tomcat, WebLogic, WebSphere

Methodologies: Agile - Scrum, RUP, Waterfall, V - Model, UML

PROFESSIONAL EXPERIENCE

Confidential, Somerset, NJ

Sr. QA Analyst

Responsibilities:

• Analyzed System or Business requirements and identified the Test scenarios based on requirements and involved in preparation of Templates for Test cases.
• Created Test Plans and Test Cases in concert with system engineers.
• Executed test plans in QA, Staging and Production environment, which mainly involves Sanity and End-to-End testing.
• Extensively performed Black box testing.
• Understanding and testing the complex CVS CaremarkRx-Claim process, its new functionalities and medical claims process.
• Use of Share point as central document repository for all the test and project related documents.
• Setup of Test environments and Test Data in AS400 and IBM mainframes systems.
• Support to Offshore Testing team based in India and communication with various teams across regions.
• Worked closely with the DEV, UAT and Production teams to ensure the smooth roll out of the tested applications.
• Review of the test cases and test results documents prepared and tested by offshore team.
• Responsible for delivering product builds, analyzing build results, modifying and optimizing build tools, and contributing to technical documentation.
• Following Agile scrum methodology.
• Prioritized problems based on the effect of the application on the end user.
• Developed Test Plan for functional and graphical user interface testing.
• Created test cases for manual testing of the application functionality.
• Performed manual testing and used Quality Center to keep track of bugs and testing efforts.
• Analyzed software bugs, interacted with the developers on getting the problems fixed, verified and closed the bugs as they got resolved.
• Supported with testing when there is production issues by doing Emergency Bug fix testing.
• Coordinated with Development and Business team for Defect resolution
• Involved in preparation of Traceability Matrix and Requirements mapping, issue logs.
• Responsible for consolidation of Daily Defect Reports, Build Reports and Status mails.

Environment: IBM Mainframes, AS/400 system, Quality Center 10,Oracle 11g,PL/SQL, Windows7, TOAD, CITRIX, SharePoint.

Confidential, Annapolis, MD

QA Analyst.

Responsibilities:

• Responsible for implementing standards for web based applications. Standards include creating manual scripts to do Quality Testing and documenting all procedures and processes for frontend and backend files.
• Created Automated Scripts using HP Mercury tools Quality Center, QuickTestPro.
• Tested the application manually prior to automation using QuickTest Pro tool for functional testing.
• Created, debugged and executed test scripts in VBScript for Regression Testing through Quick Test Pro. Developed technical procedures, methodologies, metrics, checklists, and standards. Identified, documented, and applied best practices for software quality assurance.
• Evaluated software development procedures used to verify that programs function according to user requirements and confirm to establishment guidelines.
• Reviewed new or modified programs, including documentation and specifications, to determine if program will perform according to user request and conform to guidelines.
• Extensively used UNIX shell scripts for generating sql reports.
• Identified differences between established standards and user applications and suggest modifications to conform to standards.
• Performed Black Box Testing strategies. Developed and maintain test plans, manual and automated test scripts for user interface, functionality, system and 'adhoc testing'.
• Executed regression tests, functional tests and data tests. Reported, tracked, and help determine priority of reported bugs.
• Participated in Walk Through, Requirement review meetings and Defect report meetings periodically.
• Escalated the issues in the application to the project team.
• Investigated software bugs and interacted with the developers to resolve the issues.
• Always shown commitment towards deliverables without any failure.
• Participated in client meetings and given inputs on the new enhancements.

Environment: QTP, Quality Center, Oracle 10g/11g, MS Project, MS Office Professional, Windows XP, SQL Server 2005, ASP,UNIX.

Confidential, Troy,MI

Software Quality Assurance Test Engineer

Responsibilities:

• Participated in Requirements gathering and bug reviews meeting.
• Involved in testing efforts by analyzing the requirements of the applications.
• Developed Test Plan document.
• Performed Functionality Testing of all the graph types and Statistical Tool.
• Reviewed various reports prepared by Test engineers.
• Developed Test Summary report for Functional test, Regression test.
• Kept track of the new requirements / change in requirements of the Project.
• Analyzed BRD and produced walkthrough report.
• Developed test scenarios, test plan and test cases based on (SRS) System Requirement Specification.
• Implemented API Testing for testing of an independent Graphing Tool.
• Testing the patch builds of SigmaPlot.
• Performed different types of testing such as full functional, Ad-hoc, Integration, Regression, Positive, Negative, Boundary, Back-end etc.
• Developed and maintain scripts for Regression and Integration Testing.
• Created and report defects as found during testing in JIRA and Excel.
• Created different types of testing documents such as Test Progress report, Test Analysis Report etc.
• Developed test scenarios and create test plan and test cases based on FRD for Logging Database.
• Communicated with developers and project manager and Business Analyst for detected defects as needed.

Environment: JIRA, Oracle, UNIX, Java, J2EE, JSP, XML, HTML, Java Script, Windows NT, VSS.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Gathered and analyzed the Software Requirement Specification and User requirements.
• Created comprehensive test cases for the different product suites and components in the test Management tool Quality Center.
• Efficiently communicated the testing issues with Project Management and the Development Team.
• Interacted with Business Analyst and developers to resolve the technical issues and Defect Resolutions.
• Review product requirement documents, functional specifications, and involved in developing test strategy, test plan and test case documents.
• Effectively used QTP as automation tool for Regression Testing.
• Designed and implemented Test Plan, Test Cases and Test Strategies for the module functionality.
• Performed back-end testing using SQL queries to extract data from the database and updating the data in the database
• Interacted with developers on any system bugs, bug fixes and responsible for logging defects in defect management system.
• Create and Review the Acceptance test cases with the Product management and the Development team.
• Tracked bugs and reported issuesand defectsusing Quality Center.
• Followed the Agile Software methodology.
• Participated in Joint Application Development (JAD) sessions involving the user community to identify, analyze and formalize requirements
• Developed Test Strategy from the Use Cases and the Business Requirements, Functional Requirements development Methodology.
• Performed functional and regression testing of test scripts.
• Involved in end-to-end manual testing.
• Acted as a Liaison between the customer and the Client during UAT.
• Monitored test progress throughout the release cycle, communicates test results, issues and risks to team members.

Environment: Windows XP, Red Hat, Mac OS, ASP.NET, XML,Quick Test Professional (QTP), Windows, MS Project, MS Office, Quality Center, PSQL.

Confidential

Software Test Engineer

Responsibilities:

• Analyzed business requirements, functional specification & required documents for Manual Testing.
• Reviewed project specs and worked closely with BA and Development for creating Test Cases.
• Involved in the testing of interfaces to process several modules viz., production, material procurement, and purchasing employee details.
• Created different scenario reports as per the business requirements.
• Modified the baseline recording to accommodate the changes for the future releases of the application.
• Worked closely with development team to resolve the defects and Testability issues throughout software test life cycle
• Reported software bugs to development team through Test Director Defect tracking system.
• Involved in Troubleshooting complex setups to isolate and determine defect root cause.
• Tracked and logged defects and problem throughout the project life cycle.
• Used the project deliverables to determine testing requirements that define the testing to be developed and executed for the project.
• Linked requirements to tests and defects as well as analyzed and tested defects in Test Director.
• Ran Manual Test Cases & Scenarios and analyzed results.
• Wrote SQL queries for database backend testing, research and validation.
• Assisted the development teams on the analysis of defects and track them to successful resolution using test & defect management tool Test Director.
• Identified and reported defects through the standard process and documents set up by the project.

Environment: Windows, Oracle,Test Director, MS Office, Java, SQL, VB, HTML, VBScript, SQL Server.

Confidential

Software Test Engineer

Responsibilities:

• Analyzed the Business Requirements Document (BRD), developed Test cases and Test scripts for the application under test.
• Involved in preparing the Test conditions, Test Cases, Test Scenarios, and Test Data.
• Executed the test cases manually and reported the defects through Test Director.
• Analyzed test results to ensure existing functionality and recommend corrective action.
• Involved in Functional, System, Positive and Negative testing of the application.
• Performed manual testing for user interface of the application under test (AUT).
• Conducted Functionality and Regression testing during the various phases of the application.
• Participated in Walk Through, Requirement review meetings and Defect report meetings periodically.
• Wrote test documentation, participated in the renewal of release notes.
• Reported, tracked and verified of bugs and bugs fixes using Test Director.
• Performed database testing using SQL queries.
• Analyzed received data in the database using MS SQL Server.
• Cooperated with developers and support in solving general QA environment problems.

Environment: Test Director, MS SQL Server, Java, Windows.