SUMMARY

• Over nine (9) years of hands - on Management, software testing experience in the client-facing CRM (Customer Relationship Management), eCommerce WEB Sites, Video-on-Demand, WEB testing, client server and multimedia environment.
• Have a solid experience in a position of an IT Test Manager / QA Team Lead for various projects, sometimes being run concurrently.
• Extensive experience in managing, working with and leading onsite, offsite and overseas teams, preparing and running calls and meetings.
• Experience in using the MS SharePoint for content management and document management, as well as document & file management, enterprise search, and business intelligence .
• Experience in using SOA (Service-Oriented Architecture).
• Experience in testing of streaming video content on the STBs (Set-Top Boxes).
• Experience in testing Desktop (Stand-alone) SW applications.
• Experience in various internet protocols like TCP/IP, SNMP, DHCP etc.
• Good working knowledge of SQL. Utilized it for back-end testing of various Data Bases (Oracle, DB2), various RDBMS (Relational Data Base Management Systems).
• In the process of Development/Scripting/Coding being in the constant and solid contact with the Development Team
• In the Process of testing leading the Testing Team and assuring complete Liaison with the Business and Development Teams
• Responsible for project execution and status tracking/reporting
• Author and manage project schedules including key deliverables, milestones, dependencies and resource allocation.
• Managing open issues and working cross-functionally to facilitate resolutions.
• Understanding dependencies for delivering projects and facilitate discussions to assess critical paths.
• Establish key milestones and drive progress to accomplish milestones in a timely manner.
• Coordinating multiple project activities such as project team meetings, requirements and architecture sessions, and coordination of end-to-end testing efforts.
• Extensive experience in managing, working with and leading onsite, offsite and overseas teams, preparing and running calls and meetings.
• Proficient in writing up and logging in the various Bug Tracking Systems the easy-to-follow software problems. Follow up with reported bugs until resolution in a timely manner.
• Possess Multilanguage linguistic skills - Fluent spoken and written Russian (native language), limited German and Spanish.
• Perfectionist who has learned how to survive in the real world. Extremely reliable. Very diligent and detail-oriented. Work well under pressure. Enjoy challenges.

TECHNICAL SKILLS

Operating Systems: Linux, Windows 7/Vista/XP/NT/2000/98, Mac X (10.6 and 10.7).

Programming: SQL, HTML, XHTML, XML, JavaScript.

Test Automation: WinRunner, Selenium.

Browsers: IE6 - 9, FireFox 3 - 18, Safari 6.0, Google Chrome 23.0, Opera 12.

Bug Tracking/Application Lifecycle Management Systems: Bugzilla, Gira, Elementool, ClearQuest, Adobe Watson, Confidential ALM 11.00, Confidential Quality Center, Confidential TestDirector.

PROFESSIONAL EXPERIENCE

Project Manager/IT Consultant

Confidential

Responsibilities:

• Work with cross-functional and cross-company teams to define, launch, and drive strategic business initiatives through entire project lifecycle.
• Structure and execute initiatives by gathering relevant data, leading analyses, developing final project proposals and recommendations, and creating and executing project plans.
• Revise and adjust project plans as appropriate to meet changing needs and requirements.
• Communicate project objectives, status, expectations to project team and management.
• Create, manage, and track project schedules, including tracking dependencies, deadlines, and other information that may impact delivery or quality of project.
• Minimize, manage, and avoid risks to milestones, schedules and objectives of project.
• Work closely with business (Business Development, Marketing, Legal, Third Party Relations, etc.) and engineering (internal and/or external) teams to define, gather and prioritize requirements, and deliver project successfully.
• Prepare presentations, project documentation and reports.
• Motivates cross-functional and cross-organizational project team to work together in the most efficient and effective manner.
• Identify areas for improvement in internal processes within the department and cross-organizationally along with possible solutions.

SQA Test Manager

Confidential, Palo Alto, CA

Responsibilities:

• Manage one Testing and one Dev teams in China; one Testing team in India; communicating with and/or managing Application Developers in the Core Team (USA) as necessary.
• DUST / MTT (Development Unit System Test / Move to Test)
• Managed by IT Customer Master Test Manager & Development Leads
• Test identification & execution, including data creation, owned by Development team
• Subset of unit tests executed in ITG test environment
• Perform connection testing; ensure data feeds successful; ensure new code is moved successfully to ITG
• Enable smooth start of SIT to remove technical setup / interface issues from the test environment
• SIT (System Integration Test)
• Control test execution
• Testing of new requirements, cases selected for re-execution, new or modified batch job schedules
• Test cases selected for test automation by offshore test team
• Assist Business leads review test plans and scripts to ensure requirement are covered; provide signoff.
• Supervising Automation of Regression testing and Performance testing.
• UAT (User Acceptance Test)

Managed by Business UAT Test Lead / Assisted by IT Test Manager

Confidential

Responsibilities:

• Use the MS SharePoint for content management and document management, as well as document & file management on a daily basis.
• Align Asset IT and instruct onsite, offsite and overseas QA Leads for testing of various Confidential projects, currently NextGen CRM.
• Set up, prepare and lead various daily onsite, offsite and overseas Developers/Test teams calls and meetings, often before and after hours due to time zones difference.
• Develop and communicate the current Project Test Plan and test approach.
• Create and communicate Test Schedule and Test Execution Plan for the current project, or for several projects running concurrently.
• Create and communicate defect management process to be utilized in Confidential ALM 11 (Application Lifecycle Management), former Confidential Quality Center/TestDirector.
• Ensure Confidential ALM 11 Environment is properly set up and ready for testing of each project.
• Facilitate and leadSIT (System Integration Testing) test status meetings, track team progress during test phase.
• Facilitate and lead SIT Test Signoff Meeting for the current Project, or several project running concurrently.
• Initiate, prepare the proper environment (no or minimum interference from Developers) and control the Load and Performance testing utilizing Confidential LoadRunner.
• Monitor and track critical and high testing issues and defects throughout entire testing phase.
• Report SIT testing status and Load/Performance testing results, as well as a Comparison table of the former and current releases, to NextGen Project Stakeholders, Teamand Sponsors.
• Assist UAT (User Acceptance Testing) Test Lead(s) in any facilitation / management / tool necessities during UAT testing phase.
• Ensure all product requirements are loaded in ALM 11 and mapped to SIT test cases.

Software Quality Engineer

Confidential, San Francisco, San Jose

Responsibilities:

• Hands-on managing testing of streaming videos over various internet connections such as DSL, Cable, Dial-up, Wi-Fi in Agile/Scrum environment.
• Loading and testing various videos and images on an STB (Set-Top Box), including subjective (manual) quality testing, constant bitrate testing for standard (500 kbps) and High Definition (1000 kbps), fluctuating bitrate testing with Wi-Fi connection (min - max), comparison analyses of the cable versus Wi-Fi connection, testing various video application plug-ins.
• Extensive using of SQL queries for back-end testing on an Oracle DB.

QA Team Lead / Software QA Engineer

Confidential

Responsibilities:

• Solid WEB testing experience, including Browser Compatibility, Operating System Compatibility, Functionality, Navigation, Presentation, Usability, and Performance.
• Write and execute comprehensive test plans and test cases, incorporating black and grey box testing, based on functional and technical requirements.
• Test on-line marketplace application, which allows customers to create custom promotional products and purchase them over the Internet.
• Tested application functional areas such as Order Forms, Registration, and Custom Design.
• Tested various database features: Search, Sort, Modify, Import, Export.
• Created Accounts, used a Customer Support Tool, Omniture Marketing Report Tool.
• Tested Sales Reports, Account Reports, Order Reports, Transaction Reports, Shop Management.
• Tested legacy of transfer of Data from the old DB (Database) to a new one.
• Responsible for web-specific tests such as Links, Navigation, Dynamic pages, Performance.
• Write regression test cases for designated areas of testing.
• Execute structured and ad hoc tests against new releases.
• Communicate with developers and SQA team members to resolve various issues.
• Analyze requirements for new features to identify ambiguities, inconsistencies, and contradictory requirements.
• Utilized Bugzilla bug tracking system to create and enforce bug processing procedures.

QA Team Lead / Software QA Engineer

Confidential, Mountain View, CA

Responsibilities:

• Solving problems, analyzing applications and products concepts, participating in writing the PRDs (Product Requirement Documents) and BRDs (Business Requirement Documents).
• Participating in developing the requirements traceability matrix.
• Software validation and verification testing.
• Testing customer-facing eCommerce WEB Sites and User Interface.
• Solid WEB testing experience, including Browser Compatibility, Operating System Compatibility, Functionality, Navigation, Presentation, Usability, and Performance.
• Write and execute comprehensive test plans and test cases, incorporating black and grey box testing, based on functional and technical requirements.
• Perform smoke, functional, regression, end-to-end, system, UAT (User Acceptance) testing, structured and unstructured (ad-hoc), positive and negative, validation and verification, implicit and explicit, functional and non-functional, GUI and backend testing, as needed.
• Use SQL queries for back-end testing.
• Reporting test outcomes by collecting, analyzing, interpreting, summarizing and displaying data.
• Develop effective defect reports.
• Evaluate new SQA tools and contribute to improving the current SQA processes.
• Participate in defining product planning, development, testing and release processes.
• Work closely with engineering and product management teams; escalate issues in a timely manner.
• Participate in engineering team meetings, walk-through meetings, inspections, and provide feedback during various development phases.
• As needed, support SQA Manager/Lead in writing, documenting and implementing automated test scripts and testing tools.

Marine Consultant/SQA Manager

Confidential, Mountain View, CA

Responsibilities:

• Managing wide spectrum of SQA activities including test planning, writing test cases, executing tests, reporting bugs, following up with known problems.
• Managed development of over 400 functionality, system, end-to-end, acceptance etc. tests based on existing use cases written by business analysts.
• Utilized Elementool bug tracking system to create and enforce bug processing procedures.