SUMMARY

• Experienced in functional, internationalization, and localization testing of WEB, devices, and Mobile applications
• Trilingual (English, Chinese/Mandarin, German)
• Formal training in Software Testing (Quality Assurance)

TECHNICAL SKILLS

Languages: JavaScript, HTML, XML, SQL, VBA

Test automation: Selenium / Webdriver

Platforms/OS: Windows 8/7/XP

Browsers: Chrome, Firefox, IE8/9/10/11, Safari

Devices: Mobile iPhone/iPod/Android, Tablet iPad/Kindle/Nexus

Applications: Microsoft Access, Excel, Word, PowerPoint, Adobe Photoshop

Bug Tracking: Buganizer, Jira, Bugzilla, Elementool

Virtual machines: VMWare

Networking: TCP/IP, FTP, HTTP, Internet

PROFESSIONAL EXPERIENCE

Software Testing Engineer

Confidential, CA

Responsibilities:

• Test YouTube application on devices (Xbox one, Xbox 360, PS3, PS4, Android TV, Apple TV), web, mobile, and tablet
• Build advanced test and development infrastructure which scales to exercise applications
• Work with the development and test engineering teams to test and release processes
• Conduct research on emerging technologies
• Analyze and decompose a complicated software system and design a strategy to test this system
• Train and mentor other team members

Software QA Tester

Confidential, San Mateo, CA

Responsibilities:

• Tested social networking web/mobile application where Confidential customers share their purchase experience, ‘heart’ the things they like, make comments, create collections, and share their ideas
• Tested many features such as search flow, ‘heart’ing flow, follow flow, e - commerce, shopping cart, make comments, create a collection, share the collection (item) through Facebook, post a story, post an item, profile page, email notifications, #hashtags, external links, prohibited words, etc.
• Studied Requirement document, important functionalities, new features required for the next release
• Checked, reviewed, modified, created test cases, executed test cases manually and using Selenium Webdriver
• Participated in software design review
• Performed Smoke testing on different environments (Production, QA, Integration)
• Performed Exploratory, Regression, GUI, Usability, and browser compatibility testing (4 major browsers Chrome, Mozilla Firefox, IE and Safari)
• Performed testing on multiple devices: Desktops, Samsung S3, S4, iPhone, iPad, iPod, Kindle.
• Performed testing on various OS: Windows 7, android, iOS
• Found and analyzed bugs. Reported bugs in Bug tracking system (Jira), resolved issues with developers
• Discussed new features and functionalities with QA Manager and team members
• Participated in Scrum meeting

Software QA Consultant

Confidential, Palo Alto, CA

Responsibilities:

• Tested proprietary platform, a native form of digital cost-per-click advertising enabling two-way communication between consumers and marketers across desktop and mobile
• Worked in Agile environment, collaborating with software developers to analyze application end-to-end workflow and application modules readiness
• Reviewed and understood product functional and design specifications
• Developed and maintained test cases for manual testing of assigned modules: creating advertising campaigns, etc.
• Performed usability, GUI and functionality testing; provided feedbacks and recommendations
• Performed Smoke and Ad-Hoc testing to ensure the stability of the new build
• Tested Search functionality across multiple engines including Confidential, Bing etc.
• Wrote detailed bug reports using Confidential Dive/Spreadsheet

Software QA Tester

Confidential, San Jose, CA

Responsibilities:

• Met Localization testing requirements by validating UI flow, app page layouts, user interactions, including proper local language, currency, time zone (date and time format)
• Validated application functionality for a variety of local Internet Providers (Verizon, AT&T, A-Mobile)
• Created test cases for the application components (Registration, Calls, Text Messaging, Contacts)
• Performed ad-hoc, usability and regression testing in QA and production environments
• Analyzed software failures, reported issues to Bug Reporting System, Bugzilla
• Performed Bug verification testing
• Tested application using different mobile devices and Android Virtual Device installation
• Participated in regular project team meetings to discuss testing procedure and assignments
• Communicated with QA team members and developers to resolve testing issues
• Installed and setup SDK-based Android Virtual Device for testing Android version of application

Software QA Tester

Confidential, Mountain View, CA

Responsibilities:

• Participated in testing a web-based ERP software created for the management and administration of private and public educational institutions
• Participated in Agile software testing process with regular QA meetings to discuss major features of the application, test cases to execute and blocking points
• Reviewed Business Requirements, IT Design documents and prepared Test Cases for “Students” functional module
• Performed GUI testing (Font Size, Spell Check, Proper Labeling, Tab order for the form fields)
• Performed Usability Testing (duplicated elements, misleading labels, information tabs, etc.)
• Conducted Functional Testing (required field, valid input in the data fields, maximum inputs)
• Executed end-to-end workflow of student enrollment process including creating groups and assigning students to programs, etc.
• Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 8/7/XP) compatibility testing in virtual machine environment
• Researched and reported software defects and logged them into Elementool defect tracking tool.
• Performed regression testing of fixed bugs and for new builds
• Created automated test cases with Selenium IDE and Webdriver

Marketing Manager

Confidential, Burlingame, CA

Responsibilities:

• Built, maintained and grew advertising client relationships
• Met with potential business client and negotiated advertising cost
• Created contracts between SDS and business clients
• Communicated customer’s marketing ad design to the graphics department
• Reviewed marketing ads to ensure advertisement exceeded customer’s expectations
• Managed hundreds of accounts and ensured customer satisfaction