SUMMARY

• A highly experienced Test Lead with 13 years of extensive hands - on experience in software testing/QA activities and one year teaching experience for engineering graduates.
• Experienced in Delivery and Project Management covering all stages of the Software Development Life Cycle.
• A highly experienced Test Lead with demonstrated abilities in full and Software Test Life Cycle: Requirement Analysis, Test Planning, Test Design, Execution and Defect Reporting and Sys including designing, developing and implementing Test Strategy, Test Plans, Test Scenarios, Test Cases, Requirement Traceability Matrix, WBS, Project Plan, and Test Processes and Process documents.
• Experience in re using the assets, techniques to improved quality and to reduce time there by cost.
• Excellent experience in client facing activities related to Estimation and Reporting.
• Full life cycle experience in Quality Assurance, including Black Box -System, Integration, Functional, Non Functional, Data Migration, GUI, Regression, End to End, User Acceptance, Smoke Testing of both Client-Server and/or Web-Based applications
• Extensively worked in testing of E-Commerce/Retail, Banking/Financial applications & testing of Telecom, Healthcare and Public Sector domains for companies like Microsoft, IBM and CTS with different technologies like Java, C#, .Net. SAP, Mainframes etc.
• Experience in Quality Assurance/Software Testing of Manual, Automation, Performance, Mobile testing, Web Application Testing, Mainframes Testing, XML testing, Destructive and Fail over Testing, Browser Compatibility Testing efforts.
• Experience in Mobile App Testing and Mobile Web Testing (iOS, Android Windows and Windows) for different versions in devices for browsers
• Good Experience in Mobile testing of Functionality and Browser Compatibility and Regression Testing.
• Experience in using the testing tools Win Runner, Unified Functional Testing (UFT), Performance Testing using Load Runner, Perfecto Mobile for Mobile Testing.
• Rich Experience using test management and defect tracking tools Mercury Quality Center(QC),HP ALM, Test Director, Test Link, Rational Clear Quest (CQ),Product Studio, Change Synergy, Bugzilla,Trac etc.
• Proficient in preparing, documenting and implementing projectartifacts Test Planning, Test Estimation, Test Strategy, Test Scope, Resource Allocation, Test Summary Reports, Knowledge Transition Plan, Risk and Mitigation Plan, Communication Plan, Metrics Plan, Resource Allocation Plan, Change Management Plan, Reviews, Metrics and Reporting, Defect and Bug Tracking etc.
• Expertise in SCRUM /Agile methodology and Involved in Daily stand up meetings, Retrospective and status meetings.
• Good at maintaining the Change Requests/Change Controls list and updating the testing process.
• Expert Familiar with CMMI process
• Ability to interact effectively with business and technical team members and escalate the issues to Client/Program Management.
• Self-starter, goal oriented, motivator and ability to handle multiple tasks.
• Able to manage teams across different locations, high pressure work environment, flexible to Meet deadlines and ensure the deliverables are up to quality.
• Co-ordinate work and defined testing methodologies within a structured environment
• Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes
• Well conversant with the quality procedures which are being followed in the execution of projects
• Experience in leading RBWO assignments.
• Adequate experience in Mainframe Testing, Performance testing using Load Runner, Automation using Win Runner and UFT, Mobile Testing using Perfecto, Integration Testing.
• Experienced in Effort Estimations and Resource Planning & Metrics Capturing.
• Experienced in working Onsite/Offshore model engagements.
• Experience in establishing Process Improvement sessions by Working with functional area leadership to analyze, design, measure, control and improve the quality processes in the testing area also implemented testing process and prepared documents on Reusable Assets, Capturing Best Practices and Lessons Learnt, Risk and Mitigation Plans, Prepared Generic Test Plan, Issue Tracker Conducted sessions on Enhanced Static Testing, Load Runner etc.
• Actively involved in Quality Innovation Suggestions in QMS activities for the company/client and won an award for Bridging the Requirement Gaps.
• Helped in Indemnifying/hiring best resources by actively participating in interview panel.

TECHNICAL SKILLS

Operating Systems: MS-DOS, UNIX, LINUX, Windows NT 4.0/95,98,2000/XP, MAC, IOS, Android, Windows Mobile

Testing Tools: Win Runner, Knowledge of QTP, Load Runner, Perfecto, a designer, UFT

Languages& Databases: VB, C, C++, ASP, Java2.0, HTML, SQL, Pl/SQL, Mainframes

Test Management/Defect Management Tools: Mercury Quality Center, Test Link, Test Director, Rational Clear Quest, HP ALM, Change Synergy, Product Studio, Bugzilla, Track

Config Management Tools: VSS, SVN.

Browsers: IE, Netscape, Safari, Chrome, Fire Fox

Data Base: Oracle 8.0, SQL Server 2003, DB2

PROFESSIONAL EXPERIENCE

Confidential

Defect Manager

Responsibilities:

• Responsible for Leading Smoke Testing (Manual /Automation) for all the projects in different environments.
• Responsible for Production Defect Management for tracking the defect status and coordinating with Development, Test team and Client managers...
• Responsible for the test management for Maintenance Release Regression Testing
• Develop and Maintain Regression Test plan
• Responsible for gathering Metrics and Reporting
• Working on Mobile App Testing (iOS, Android Windows and Web OS) and Mobile TestingDevice Testing (Tables, IOS, Android devices)) for different versions.
• Responsible to Work with the QA teams to identify bottlenecks or issues, and to identify the root cause and to develop solutions to resolve them.
• Working on Mobile App and Web testing for IOS and Android for different devices for different testing like functional, compatibility and regression testing.

Confidential

Test Lead

Responsibilities:

• Reviewed test plan and suggested changes to the plan
• Responsible for Metrics Gathering and Reporting
• Coordinating with Business Analyst for Bridging Requirement Gaps.
• Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker.
• Reporting to senior managers on progress and issues.
• Identify test approaches that optimize the delivery schedule.
• Responsible for Providing Estimation
• Involved in Test Automation Using UFT and worked on n ALM as Test Management tool
• Suggested, trained and Implemented Re Usable asset concept for manual and Automation Test Process to reduce Design, development, Maintenance and Execution Time.
• Identified Process Improvement Areas, Provided Innovative Ideas for Bridging Requirement Gaps and own an award and a medal from IBM

Confidential

Test Lead

Responsibilities:

• Developed and executed test plans and related activities
• Managed tests and identified all associated risks in test processes, created risks and mitigation Plan
• Responsible for the mile stone deliverables like Test Plan, Functional Test Cases, Test Coverage Matrix, Regression Test cases, Non Functional Test Cases, UAT Test Cases, Automation Scripts, Performance Scripts, Test Summary Reports, Knowledge Transition Plan.
• Responsible to have mile stones meets acceptance criteria by having recurring check point meeting, periodic status reporting, schedule and track the progress of the deliverables by contacting offshore leads, managers, onsite IBM and client leads and managers.
• Reviewed all the milestone deliverables, provided review comments.
• Partnered and developed schedules for user acceptance tests
• Determined test plans (Functional, Non Functional, Automation, Performance, Mobile and end to end) and test scripts and developed test schedules.
• Analyzed complex data and performed regression tests
• Monitored tests and ensured its compliance with all company standards and policies.
• Analyzed the Business Requirements and prepared Testing Estimations
• Worked on Mobile Testing (iOS, Android Windows and Web OS) for different versions in different devices and for different browsers of Functionality testing, compatibility testing and regression testing of the mobile application
• Involved in Business Requirement walkthroughs right from the beginning of the project
• Involved in Project status and tracking meetings with clients
• Worked with Developers and System Analysts for identifying and resolving Defect and issues through Defect triage meetings
• Done web testing and the mobile testing.
• Followed testing processes and approaches according to Confidential Standards
• Involved in preparing Requirement Test Coverage Matrix for all the deliverables
• Created and tested testing scenarios and test cases for the business and technical requirements.
• Reviewed and Executed Mobile Test cases using Perfecto mobile in different browsers, operating systems and devices.
• Participated in Walkthrough, Review meetings and Weekly Status Reporting.
• Analyzed training needs for the team, conducted knowledge transition sessions.
• Researched and identified a concept called PLATFORM in test link and proposed, transitioned the concept to Confidential and IBM teams, implemented the same in all the projects.
• Created Test case/scenarios Review Plan, Participated in review meetings with Client Test team and Business Analyst teams.
• Responsible for tracking execution progress, to implement defect management process and was tracking to make sure defect was closed based on the severity.
• Establishing and enforcing the use of the project’s Change Control process.
• Ensures that quality guidelines and recommendations are met.
• Identified problems and implement solutions.
• Maintained, Published a Query Log and ensured all the queries were addressed and closed.
• Identify Test Readiness - Deployment, Test Schedule, Test Environment etc.
• Identify test data requirement, Obtain Test Scenario/ Test Case sign off from the Application Team
• Identify, coordinate and Obtain Access requirements for Application/Tools/DB instances/Project Repositories etc
• Involved in Change Control Process with Project Manager, provided test estimates for the change
• Organized the status meetings and circulated the Status Report (Daily, Weekly etc.) to the stakeholders

Confidential

Test Lead

Responsibilities:

• Preparation and Review of Test Summary Report
• Involved in Business Requirement walkthroughs right from the beginning of the project
• Involved in Project status and tracking meetings with clients
• Followed testing processes and approaches according to client Standards
• Prepared resource plan, Execution Plan.
• Created and tested testing scenarios for the business and technical and test cases...
• Participated in Walkthrough, Review meetings and Weekly Status Reporting.
• Conducted the Test Script Walkthroughs with Offshore Test team.
• Track the progress of Test execution, Defect tracking.
• Involved in Resource Planning and training needed for the team
• Build and trained the team on application knowledge. Conducted recurring presentations or knowledge sharing sessions.
• Organized the status meetings and circulated the Status Report (Daily, Weekly etc.) to the stakeholders.
• Involved in recruitment process from screening, short listing, interviewing and selecting the right candidate.
• Mentor the new engineering graduate team members.
• Created Change Request forms
• Implemented Process improvements.
• Conducted training on Confidential Process and tools.
• Created to create SOD document

Confidential

Test Manager

Responsibilities:

• Analyzed the Business Requirements and prepared Testing Estimations
• Involved in Business Requirement walkthroughs right from the beginning of the project
• Involved in Project status and tracking meetings with clients
• Worked with Developers and System Analysts for identifying and resolving Defect and issues through Defect triage meetings
• Followed testing processes and approaches according to company Standards
• Involved in preparing Requirement Traceability Matrix for the projects
• Preparing of the resource plan, Execution Plan & Functional test plan for all the releases
• Identify risks and prepare mitigation plan
• Reviewed test scenarios by team for the business and technical requirements.
• Participated in Walkthrough, Review meetings and Status Reporting.
• Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker.
• Reporting to senior managers on progress and issues.
• Identify test approaches that optimize the delivery schedule
• Resolved the issues by having the meetings with concerned department(s) for he projects that were in RED Status in the SunTrust Account.
• Conducted Knowledge Transition seminars on Load Runner with in and out side of the account.
• Also organized some performance trainings to Hyderabad location by talking to the performance COE managers.
• Implemented Lean Six sigma to the projects.
• Proposed and implemented enhanced Static testing concept in these projects also suggested this as a process improvement for the other projects.
• Helped team for goal setting and provided performance feedback to PeMs.

Confidential

Test Lead

Responsibilities:

• Responsible for estimation, planning and execution
• Responsible for the delivery of the project.
• Responsible for Authoring Test cases, Reviewing and executing the Test Cases.
• Responsible for Reporting Testing Status and analyze the Defect reports.
• Responsible for peer reviews of work objects.
• Responsible for timely delivery to onsite.
• Responsible for Quality Assurance activities - Reviewing artifacts.
• Responsible for status reporting to the management.
• Conducted sessions with respect to competency enhancements
• Proposed and Implemented Enhanced Static Testing.
• Conducted KT sessions on Load Runner
• Responsible for status reporting to the managementAllocate work and monitor all activities

Confidential

Test Lead

Responsibilities:

• Involved in Business Requirement walkthroughs right from the beginning of planning.
• Analyzed the Business Requirements and prepared Testing Estimations
• Involved in Project status and tracking meetings with clients
• Worked with Developers and System Analysts for identifying and resolving Defect and issues through Defect triage meetings
• Followed testing processes and approaches according to SunTrust.
• Involved in preparing Requirement Traceability Matrix.
• Preparing of the resource plan, Execution Plan & Functional test plan for all the releases
• Identify risks and prepare mitigation plan
• Created and tested scenarios for the business and technical requirements.
• Participated in Walkthrough, Review meetings and Weekly Status Reporting.
• Conducted the Test Script Walkthroughs with Offshore Test team.
• Proposed and Implemented Enhanced Static Testing.

Confidential

Test Lead

Responsibilities:

• Preparing of the resource plan, Execution Plan & Functional test plan for all the releases
• Identify risks and prepare mitigation plan
• Preparation\ Review of Test Summary Report at the closure of each project
• Analyzed the Business Requirements and prepared Testing Estimations
• Involved in Business Requirement walkthroughs right from the beginning of the project
• Involved in Project status and tracking meetings with clients
• Worked with Developers and System Analysts for identifying and resolving Defect and issues through Defect triage meetings
• Followed testing processes and approaches according to Client Standards
• Involved in preparing Requirement Traceability Matrix for the projects
• Created and tested testing scenarios for the business and technical requirements.
• Participated in Walkthrough, Review meetings and Weekly Status Reporting.
• Conducted the Test Script Walkthroughs with onsite Test team.

Confidential

QA Lead

Responsibilities:

• Analyzed System Performance Testing
• Involved in creating Performance Scripts using Load Runner
• Parametersing and correlating the scripts.
• Finding the root cause of errors and rectifying and sending mitigation plans to other team members.
• Reviewing scripts.
• Running the scenarios and observing online monitoring during scenario running.
• Analyzing the results and reporting.
• Coordinated efforts with on site manager solve problems.
• Interacting with offshore and on site project team members and application team.
• Interacting with on site project Manager Participate in teleconferences
• Ensure timely allocation of resources
• Estimate resource and schedule requirements for the project
• Allocate work and monitor all activities
• Provide periodic status report and manage contingencies
• Provide inputs for management status reviews
• Facilitate preparation and release of all deliverables on time

Confidential

Test Manager

Responsibilities:

• Involve in all project activities from kick-off to sign-off
• Responsible for all project activities.
• Participate in teleconferences with the client right from the proposal.
• Responsible for Performance appraisals and all the management activities of the team.
• Ensure timely allocation of resources
• Estimate resource and schedule requirements for the project
• Prepared Test Strategy.
• Responsible for Conformation Appraisals for ELTs and Performance appraisals of team members.
• Responsible for people Management, including goal setting and providing performance feedback
• Responsible for recourse allocation.
• Responsible to track the issues and address them with in no time.
• Responsible for capturing delivery metrics
• Responsible for taking care of utilization
• Analyzed the Business Requirements and prepared Testing Estimations
• Involved in Project status and tracking meetings with clients
• Worked with Developers and System Analysts for identifying and resolving Defect and issues
• Followed testing processes and approaches according to Client Standards
• Preparing of the resource plan, Execution Plan & Functional test plan for all the releases
• Identify risks and prepare mitigation plan

Confidential

Test Lead /Manager

Responsibilities:

• Responsible for the delivery of the project.
• Responsible for estimation, planning and execution
• Responsible for managing web based testing of the application.
• Responsible for Reporting Testing Status and analyze the bug reports.
• Responsible for timely delivery to onsite.
• Responsible for Quality Assurance activities - Reviewing artifacts.
• Responsible for status reporting to the management.
• Prepared Test Strategy
• Responsible for people Management, including goal setting and providing performance feedback.

Confidential

Test Engineer

Responsibilities:

• Preparation of Test Plan and Test Cases.
• Test ROM estimation for Mailing Module.
• Owned a module for Testing purpose and Executed Test cases and Tracking the defects
• Preparation of test results.
• Actively participated in FS Reviews and won a wireless mouse for best question.
• Reviewed Teams Test Scenarios and Test Cases
• Participated In walkthroughs and inspections
• Prepared Traceability matrix document.
• Logging bugs in Product studio.
• Reproducing the bug and bug regression.
• Preparation System Test Release Reports.

Confidential

Test Engineer

Responsibilities:

• Prepared System Test Release Reports.
• Responsible for writing test cases, Execution, Tracking defects.
• Involved in BVT (Build Verification Testing) test cases creation and identification of Regression test cases.
• Analysis of BRD, Functional Specification.
• Done Compatibility testing.
• Participated in Reviews with Team members
• Tracked the Bugs in Microsoft Product Studio.
• Prepared Test Data.
• Involved in System and Regression testing
• Participation in development strategies for regression testing

Confidential

Sr.Test Engineer

Responsibilities:

• Involved and leading System Integration Testing team from Offshore
• Created Test Plan and Risk and Mitigation plan
• Done web application testing @ Microsoft.com
• Involved in Interface testing as part of system integration testing
• Initiate the bridge and make sure all the interfaces are working as per expected
• Communicate to the concerned persons and make sure they resolve the issue with in no time when a problem occurs during integration testing
• Contact other application teams for external orders and make sure the order submitted successfully.
• Review the test cases written by the team members
• Analysis of BRD and Functional Specification
• Communicating Status reports, defect Metrics and execution summary to the onsite lead.
• Walk through the BR, FR & SR’s and create the dtc’s, review them with tech lead and other team members Prepared Test Data.
• Responsible for tracking the defects.
• Provided support for UAT Testing

Confidential

Sr.Test Engineer

Responsibilities:

• Prepared test data for various levels of testing
• Done web application testing @ Microsoft.com
• Participating in reviews with team members
• Verified the stability of the product for various data inputs using data driven testing.
• Responsible for running test cases and posting defects
• Logging the Bug in Bug Tracking Tool.
• Involved in GUI, Bitmap Check points.
• Involved in preparing Status Reports.
• Developed Test scripts using Win Runner.
• Testing each module for functionality, GUI testing.
• Involved in Regression Testing.

Confidential

Test Engineer

Responsibilities:

• Prepared test data for various levels of testing the data
• Done web application testing @ Microsoft.com
• Participating Testing each module for functionality, GUI testing
• Understanding the user’s requirements and Product functionality
• Involved in creating Scripts and scenarios
• Running the scenarios and observing online monitoring during scenario running.
• Analyzing the results and reporting.
• Product Functional Testing at System Level
• Responsible for Functionality testing and Regression testing
• Also done performance testing using Load Runner
• Coordinated efforts with Dev team to solve problems.
• Defect logging.
• Participated in project reviews and Discussions and meetings.

Confidential

Test Engineer

Responsibilities:

• Analysis of Requirement Specification
• Writing and execution of Test cases and Test Scripts
• Logging the Bug in Bug Tracking Tool
• Responsible for Functionality System and Regression testing
• Involved in Usability, Web Testing
• Involved in GUI, Bitmap, Database testing by creating checkpoints using Win Runner
• Involved in Data Driven testing
• Actively attend meetings with fellow testers and other groups
• Update the Status Reports to Leads