SUMMARY

• Certified Senior QA Lead with 13+ years of extensive experience with full system development lifecycle experience, including designing, developing and implementing test strategy, test plans, test cases and test processes in Banking & Financial services, Healthcare and Retail industries.
• 8+ years of QA software testing experience on GUI based client - server & web based applications, ETL, web services, Data driven applications, Data warehousing projects and Legacy systems on Mainframes using manual and automated testing procedures.
• Good experience working with Oracle Application testing suite for various area of testing.
• Vast experience working with Apache JMeter for load testing.
• Strong understanding of a variety of programming languages, architectures, and standards like, J2EE-Java, .NET, n-tier architecture, service oriented architecture (SOA).
• Proficient in various operating systems, desktops and infrastructure utilized in the testing environment, such as Windows XP, 7, 8, Windows Server 2008 and 2012, Red Hat Linux.
• Good experience in various stages of Software Development Life Cycle implementing Waterfall, V-Model, and Agile, Iteration, Scrum methodologies.
• Efficient in implementing SDLC / QA processes, establishing standards, procedures and methodologies.
• Well-versed in understanding and analyzing project problems and suggesting, devising and implementing appropriate process improvements.
• Strong influencing, conflict management and negotiation skills.
• Excellent oral and written documentation skills.

TECHNICAL SKILLS

Languages / Tools: .NET, JAVA, XML, HTML, VB, JAVASCRIPT, SQL, Web Services, TCP Monitor, COBOL, C, JCL, PACBASE, TSO/ISPF, CICS, MQ Series

Operating Systems: Windows 7/8/2000/XP/NT, UNIX, Linux, Sun Solaris, IBM

DW Platform: CA WA Workstation Autosys, ETL, Data stage, Informatica

Databases: DB2, IMS DB, Oracle 11g/10g/9i, SQL server 2008/2000, MySQL, Sybase

Testing Tools: HP QC 10, QC ALM 11, QTP 10, UFT, JAMA, JIRA, Performance Center, Load Runner, TOAD,PL/ SQL Developer, Putty, Win SCP

Selenium: IDE, SOAPUI Pro, JMeter, Informatica DVO, Junit, ETL Testing

Hands-on: Exp. Legacy systems, MQ and testing on Client Server/Windows based, Web Applications, Web Services using SOAP, ETL validation using Informatica

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

QA Lead

Responsibilities:

• Worked with project management team, technical team, and business unit in the requirements gathering process to create test plans and influence technical requirements.
• Developed and Reviewed Business Specification Document (BSD), Functional Specification Document and prepared estimation for System and System Integration Testing.
• Coordinated and involved in Defect Triage Meeting with Development and UAT business team.
• Collaborated with business analysts, business users, and development stakeholders to gather data for test coverage.
• Captured and documented metrics in support of software testing.
• Performed functional, regression, performance testing.
• Responsible for both Manual and Automated testing.
• Managed project testing delivery and effectively communicated strategies / testing plans, schedules and deliverables status to Project managers and acquired the approvals for Test strategy/ Plan and Test summary report.
• Prepared and communicated weekly project status report to QA manager and Dev/Project manager.
• Created testing coverage based on Functional requirements.

Confidential, Hartford, CT

UAT Test Coordinator

Responsibilities:

• Performed cross-browser testing on web applications for compatibility with commonly-used web browsers.
• Collaborated with business analysts, business users, and development stakeholders to gather data for test coverage.
• Responsible for User Acceptance Test Execution Scheduling (including Retest) and tracking for UAT.
• Provided User Acceptance Test Execution assistance / support for the UAT testers from multiple groups.
• Effectively Coordinated with Interface systems like Connexion, EMS, and Carriers.
• Participated and involved in Defect Triage Meeting with Development and UAT business team.

Confidential, Bentonville, AR

QA Lead / Test Manager

Responsibilities:

• Designed, developed, and executed functional, regression, and stress/load tests.
• Used Apache JMeter and HP Load Runner for load testing.
• Gained knowledge of various scripting languages JavaScript, and VBScript, as well as shell scripting.
• Reported, analyzed and escalated problems and issues.
• Worked with Oracle Application Testing suite for various testing.
• Participated in automation of web services testing using SOAPUI.
• Worked closely with the business analysts and developers to identify the processes that can be automated.
• Performed End-to-End testing for web application.
• Worked with PMO, Quality Staff, Business users, Developments teams, Release management team collaboratively to meet deadlines and ensure quality product.
• Managed team working in multiple locations and facilitated cross functional meetings.
• Involved in Defect Triage Meeting with Development and Business Analysts Leads and managed defect management process.

Confidential

QA Lead / Test Manager

Responsibilities:

• Participated to get approvals on Test Strategy and Test Plan to execute the multiple projects, and test participation of different groups from business to QA team including BA's, Development and Management team.
• Established complete QA Process and managed all the teams to adhere to process and acquired required sign offs and approvals on the documentation.
• Implemented TMap from Sogeti for the whole QA team.
• Achieved effective coordination between the business teams, Development team, DBA team, release management team and QA Teams for peaceful testing and effective results.
• Managed team between multiple locations.
• Provided testing guidelines, training, and assistance to test analysts and leads.
• Provided daily and weekly progress reports of all stages of testing activities utilizing testing tools and standards Knowledge of building and management a testing strategy.
• Responsible for Planning and execution of QTP automation effort, drive and guide creation of QTP based automation framework.

Confidential, Minneapolis, MN

Sr. Systems Analyst

Responsibilities:

• Involved in developing the test strategy, test plan, test scripts and test execution requirements for different projects.
• Worked with database tools generating SQL queries for checking the data.
• Worked with the client comes under Application services which involves developing, integrating, and or maintaining of application software for clients.
• The objectives of the project are to enhancement of Commercial Card Group systems.
• Worked in TSO / ISPF and had knowledge on Mainframe systems.
• Performed testing on all stages of the applications' life cycle.
• Tested application to validate the functional flow of the business logic on main frames and Open systems and MQ series.
• Tested various services to validate data for smoke testing, QA testing and UAT testing.

Confidential

Process Consultant

Responsibilities:

• Responsible for business requirement gathering, system analysis and design, software development and implementation in various methodologies (Agile, Iterative, Waterfall).
• Conducted training for software engineer trainees, project leaders and project managers on various topics which include:
• Quality Management System Overview, Software Development Life Cycle, Root Cause Analysis, Review Effectiveness, and Defect Prevention for CMMI model.
• Served as SPOC for Improvement in process compliance of teams by performing NC (Non Compliance) analysis and facilitated teams of 200 resources.
• Assessed multiple projects for CMMI level 5 maturities.
• Worked with leads to move into level 5 over a period of time.
• Proactively identified and organized process training needs of the project team.

Confidential, Salt Lake City, UT

Systems Analyst

Responsibilities:

• Involved in developing the test strategy, test plan, test scripts and test execution requirements for different projects.
• Involved in analysis, high level estimations, reviews, testing, and status reporting to clients and internal management.
• Performed testing on all stages of the applications' life cycle.
• Worked with database tools generating SQL queries for checking the data.
• Tested the application to validate the functional flow of the business logic on main frames and Open systems and MQ series.
• Tested various services to validate data for smoke testing, QA testing and UAT testing.