SUMMARY

• Experienced Analyst with 7+ years’ experience in Software Quality Assurance (QA).
• Experienced in Manual and Automated testing of client server and web applications in QA Tester and Analyst roles.
• Experienced in working closely with business users, systems analysts and development teams to map requirements and functional design to test scenarios and develop test cases.
• Possess strong understanding of the Software Development Life Cycle (SDLC), Waterfall Methodology and familiarity with Agile methodology.
• Strong experience with developing test plans and test cases and executed them for quality product releases using HP Quality Center.
• Professional expertise in Manual Testing, Functional testing, End to End Testing, Ad - hoc Testing, System Integration Testing, System Testing, Regression Testing, Black Box Testing.
• Familiarity with performance, stress, and load testing.
• Executed Automated Testing using QTP.
• Created defects for observed deviances from the expected outcomes and prepared test reports in HP Quality Center, Test Director, Rational ClearQuest and BugZilla. Used SOAP UI for testing web services.
• Involved in full cycle testing in Windows and Unix environments.
• Knowledge of UNIX commands and programming during network and database interaction.
• Extensive knowledge and experience working on projects involving offshore delivery model.
• Working experience and knowledge of Healthcare, Human Resources & Financial domains.
• Possess excellent interpersonal, communication and problem-solving skills.

PROFESSIONAL EXPERIENCE

Confidential, WoodlandHills, CA

Quality Analyst/Tester

Responsibilities:

• Reviewed business requirements, functional specifications and use cases of the Web based process flows for different use case scenarios, product offerings and related features - for clarity and understanding of the tool and test scenarios involved.
• Authored test cases based on the test plan for .Net Upgrade module that comprised of six iterations.
• Analyzed web based application and processes and performed Black box and end-to-end manual testing as a member of Development Application Integration Testing team( DevAIT)
• Involved in shake out and checking the stability of the build on the various environments available on the project.
• Opened and tracked defects in HP Quality Center ALM.
• Involved in the validation of fixed defects opened by other QA teams.
• Followed up the development team to verify bug fixes and update bug status. Participated on defect life lines with development teams for troubleshooting.
• Interacted with analysts and developers in discussing requirements, design for bug resolution found during shake out and DevAIT testing.
• Participated in Daily Triage Meeting, Team Review Meetings, .Net Defect Assignment, .Net Touch Point and Sticky Points meetings for each iteration.

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, Microsoft SQL Server, Microsoft Windows 7, Microsoft Sharepoint

Confidential, Seattle, WA

Quality Analyst/Tester

Responsibilities:

• Reviewed business requirements, functional specifications and use cases of the Web based process flows for different use case scenarios, product offerings and related features - for clarity and understanding of the tool and test scenarios involved.
• Developed test cases in HP ALM Quality Center 11 based on the test plan.
• Participated in test case reviews with the developers, functional systems analysts, Test PM and Lead.
• Analyzed web based application and processes and performed Black box and end-to-end manual testing.
• Performed regression testing on every build change using the automation test suite.
• Involved in smoke testing and checking the stability of the build on the various environments available on the project.
• Contributed to the development of the Test plan.
• Created test data requests and prepared data for testing.
• Conducted manual testing on handsets including Samsung Galaxy Tablets and data sticks.
• Created QTP scripts with Local and Shared Object repositories and maintained them in Object Repository Manager.
• Enhanced the scripts through parameterization, additional user defined functions and modified the scripts according to application needs using QTP.
• Executed automated test scripts as batch tests using QTP, analyzed the results and reported the bugs in Quality Center.
• Used HP Quality Center 11 as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis.
• Mapped test cases to requirements (traceability matrix).
• Involved in testing of web services and XML using SOAP UI.
• Followed up the development team to verify bug fixes and update bug status. Participated on defect life lines with development teams for troubleshooting.
• Checked for the Database Integrity using the SQL Queries.

Environment: & Tools: HP Quality Center, HP Quick Test Pro, SOAP UI, UNIX, Microsoft SharePoint, Oracle, Microsoft SQL Server

Confidential, Dallas, TX

Quality Analyst/Tester

Responsibilities:

• Reviewed business requirements, functional specifications and use cases of the FAS application for clarity and understanding of the tool and test scenarios involved.
• Developed test cases in HP Quality Center based on the test plan.
• Participated in test case reviews with the developers, functional systems analysts, Test PM and Lead.
• Analyzed web based FAS application and performed Black Box and end-to-end manual testing.
• Created QTP scripts with Local and Shared Object repositories and maintained them in Object Repository Manager.
• Performed regression testing on every build change using the automation test suite.
• Involved in smoke testing and checking the stability of the build on the various environments available on the project.
• Executed automated test cases for GUI, functionality and regression testing using Quick Test Pro.
• Used HP Quality Center bug tracking tool as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis.
• Followed up the development team to verify bug fixes and update bug status.
• Checked for the Database Integrity using the SQL Queries.

Environment: & Tools: HP Quick Test Pro 9.2, HP Quality Center, Microsoft SQL Server

Confidential, Seattle, WA

Quality Analyst & Offshore Coordinator

Responsibilities:

• Coordinated with Confidential Oracle PeopleSoft implementation onsite and offshore team in India for completion of bug fixing and release testing activities.
• Coordinated with Confidential program manager and drive testing of custom Oracle PeopleSoft HR performance management application ‘ReviewWeb’.
• Authored and executed test cases for PeopleSoft HR module and customized application ‘Review Web’ using HP Quality Center.
• Used HP Quality Center for logging, prioritizing and reporting defects.
• Provided UAT support for the Oracle PeopleSoft interfaces and batch jobs.
• Collaborated with Confidential business users on requirements clarification and development of test scenarios for the ERP Testing.
• Wrote SQL queries in Toad to access the data from the database tables and crosscheck the results.
• Interacted with analysts and developers in discussing requirements, design for bug resolution found during testing.

Environment: & Tools: Oracle PeopleSoft HRMS, HP Quality Center, Microsoft SQL Server

Confidential, Charlotte, NC

Quality Analyst

Responsibilities:

• Analyzed and prepared test plan, test cases and test summary report according to business requirements and functional specifications.
• Reviewed the test analysis and use cases developed for the ReconWeb system.
• Ensured adequate and comprehensive testing is completed for all aspects of the application.
• Analyzed the application and performed Black box, system integration and end-to-end manual testing.
• Checked for the Database Integrity using the SQL Queries.
• Used HP Quality Center as the test repository for executing the test cases, scripts and logging.
• Involved in the execution of UNIX commands while validation of log files in UNIX environment.
• Followed up with the development team to verify bug fixes and update bug status.
• Involved in User Interface Testing to verify the functionality of web based application.

Environment: & Tools: Java, JSP, UNIX, HP Quality Center, Oracle, Microsoft SQL Server

Confidential, Franklin, TN

QA Tester

Responsibilities:

• Reviewed the business requirements and the use cases with business and system analysts for the OPRA application.
• Prepared Test Plan and Test Cases in HP Quality Center based on the functional specifications.
• Performed manual - black box testing, regression testing and system integration testing.
• Involved in the developed of test scripts for User Acceptance Testing (UAT).
• Performed tests for validating enforcement of data privacy and security.
• Followed up with the development team to verify bug fixes and update bug status.
• Worked with the developers analyzing the bugs and fixing the defects.

Environment: & Tools: Java, HP Quality Center, Microsoft SQL Server

Confidential, Seattle, WA

Quality Analyst/Tester

Responsibilities:

• Reviewed and analyzed business requirements, functional specifications for and use cases the customized Ariba modules to develop test scenarios and test cases.
• Assisted QA team lead in writing the test plans.
• Used HP Quality Center to prepare test cases, execute and report the defects for the Ariba Buyer and Invoicing modules.
• Created QTP scripts with Local and Shared Object repositories and maintained them in Object Repository Manager.
• Performed Manual Functional Testing, Black box, Regression Testing, Ad hoc and Smoke Testing.
• Performed manual testing of custom Ariba, workflows, Reports and reconciled with expected results.
• Assisted with development of User Acceptance Testing (UAT) test scripts and was involved in facilitating the UAT and reporting test results.
• Attended weekly defect report meetings and presented status updates.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Used Test Director to track and report defects to developers, verify bug fixes and update bug status.

Environment: & Tools: Ariba, HP Quick Test Pro,Test Director, Java, UNIX, Oracle, Microsoft IIS, SQL Server

Confidential

Quality Analyst

Responsibilities:

• Analyzed business requirements and system specifications for mapping to test scenarios.
• Executed SQL-queries/procedures for database and backend testing.
• Identified and created a repository of Test Conditions in MS Access.
• Documented test execution results, gathered and evaluated test metrics for reporting and developed test reports.
• Used Clear Quest for repository, reporting and tracking bugs, and providing status on defects and fixes.
• Oversaw 2 QA interns.

Environment: & Tools: Focus, Java, JavaScript, Rational Clear Quest, Oracle, Microsoft SQL, ASP