SUMMARY

• Over Nine years of diverse experience in Software Quality Assurance, Design, Develop and automated testing of client/server, web - based applications & Web services wif CSTE certification.
• Well-versed wif software QA testing procedures involved in manual, automated testing of web application, client-server, and Database testing on Windows & Web based systems.
• Experience in writing Test Plans, Test Objectives, Testing Methodologies, Test strategy and establish Test environment.
• Experience in Analyzing Business Specs, Functional Specs, High level design(HLD’s), Interface Agreement (IA’s)
• Experience in creating high level Test Scenarios, Test Cases and automating the qualified Test Scenarios in Test complete, QTP, execute them and generate apparent reports.
• Extensive Experience in automation Test complete, Rational service tester, selenium and Win Runner.
• Knowledge of different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP, Shared Object repository, descriptive programming etc.
• Extensive working experience on Quality Center (ALM) / Test director/Rally/TFS/Test manager
• Experience in Web Services using Rational service tester (SOA ).
• Experience wif Load Runner tool.
• Experience of non-functional (Performance/load/stress) testing on large scale project(N tier)
• Excellent noledge on Oracle (Toad) & SQL server databases to perform Data validations & test the data retrieval performance metrics.
• Extensively worked as a part of SCRUM Agile Team and carried out various QA activities in different sprints.
• Expertise in all forms of testing - Functional, System Integration and System Testing & UAT.
• Extensive experience in coordinating User Acceptance Testing (UAT), executing regression, integration testing as well as development, execution, and maintenance of test plans, test specifications and test scenarios.
• Extensive experience in Health care, Banking, Transportation, Telecom, Finance and Retail domains.
• Actively participated in all the stages of the Software Development and the Testing Life Cycle and was extensively involved in all dimensions of Functionality, Usability, Reliability and Performance testing.
• Excellent analytical skills for understanding the business requirements, and design of the application
• Proficient in Test Plan Organizing, Creating Test Requirements, Defect Tracking and Reporting.
• Experience wif best practices like Waterfall, Agile, VModel and Scrum Software Development Life Cycle (SDLC).
• Coordinating resources, prioritize group activities, and establish schedules ensuring that plans are consistent wif overall company objectives.
• Profound insight to determine priorities, schedule work, and meet critical deadlines wif in budgetary guidelines.
• Good presentation, communication, issue finding, solving and learning skills.

TECHNICAL SKILLS

Operating Systems: Unix, Windows 95/98/NT/2000, Linux, MS-DOS

Languages: C#, VB.net, ASP.Net, Java, C++, HTML, VB, SQL, PL/SQL

Databases: MS-Access, Oracle 8i/9i/10i, MS SQL Server 2000/2005, DB2.

Internet: HTML, DHTML, VB Script, JavaScript, XML.

Web Servers: IIS, Apache

Testing Tools: WinRunner, Load Runner, TestComplete, Selenium, Quality Center (ALM),Test Director, Rational Suite (ClearCase, ClearQuest), PVCS Bug Tracking Tool,JIRA

Utility: MS Office, MS Outlook, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential - MO

Software Test Analyst

Responsibilities:

• Developing and executing test cases based on approved business requirements.
• Documenting software defects using the tracking system, report defects using Jira, Sales Force tools and monitor defects through resolution.
• Providing recommendations and feedback to developers on software usability and functionalityof the application in test.
• Collaborating wif developers to evaluate or diagnose problems and recommend possible solutions.
• Analyzing requirement, documenting and executing tests and performing manual or automated, tool-driven testing scenarios.
• Developing Test Plans, Test Objectives,, Test strategy and establish Test environment. Testing Methodologies
• Designing, developing and automate testing of client/server, web-based applications & SOA Web services.
• Developing automation scripts wif tools like Rational Functional tester, Rational service Tester
• Executing test cases and documenting defects for a project wifin a technically complex environment.
• Testing external, two-way interfaces (i.e. carriers, financial institutions, Internal Revenue Service (IRS), etc.).
• Communicating wif various levels of staff to provide a regular status regarding application and different type client notices.
• Effectively Interacting meeting wif state application and caseworkers users and gather USER Stories of the application’s in to JIRA web based tool.
• Analyzing ELIGIBILY rules which meets Federal/State rules/ health care ACA -Law
• Executing end to end flows wif ELIGIBILTY rules for different Federal poverty line(FPL),different family size, income groups from citizen portal and Case worker portals
• Participating in daily scrum meeting strategy and defect burn down calls wif Team.
• Extensively involved in executing end to end flows of External/CITIZEN portals for applying medical insurances which Health Net benefits, Children CHIP’s, Poverty, Pregnancy, Postpartum benefits
• Extensively involved in executing end to end flow of IBM Curam Caseworker portal and Connecture software’s
• Extensively involved in sprint and retrospective meeting
• Closely working wif Business teams to acquire accurate business requirements to conduct efficient test scripts/cases to cover all the business scenarios.
• Involved in Providing Testing Business Customer flows and validating the backend oracle DB tables
• Extensively Interacting wif Developers Regarding bugs & retests until issues/bugs are Fixed and retested successfully which plays major role in going for production rollout.

Confidential, Saint Paul, MN

Senior QA/Business Analyst

Responsibilities:

• Worked as part of Agile development/testing team
• Effectively conducted meeting wif product owners/Business/power user’s/Steward’s users and gather USER Stories of the the application’s in to rally web based tool.
• Extensively Involved In daily scrum meeting strategy and defect burn down calls wif Team.
• Extensively involved in sprint and retrospective meeting
• Extensively involved in creating prototype’s/wireframes of application/software to be developed by development team.
• Involved in creating automation framework
• Extensively involved in creating automated Scenarios scripts/ end to end flows as per business
• Involved in running Smoke, regression test automation using smart bear - Test Complete
• Expert in writing business scenarios and convert them to testable/executable test scripts, test plans to check the data validity for various applications, tracking software and specification defects and resolution using Rally,JIRA,RTestmanager
• Closely worked wif Business teams to acquire accurate business requirements to conduct efficient test scripts/cases to cover all the business scenarios.
• Involved in Providing Testing Business Customer flows and validating the backend oracle DB tables
• Used TFS as version control tool.
• Extensively Interacted wif Developers Regarding bugs & retests until issues/bugs are Fixed and retested successfully which plays major role in going for production rollout.

Confidential, St.Paul,MN

Senior QA Analyst

Responsibilities:

• Effectively Working for Enterprise test planning, End to End Execution, System testing, UAT teams and also lead a group of testers.
• Extensively involved in the Test planning, requirements gathering and coordinating wif development team.
• Extensively Involved In daily test status, strategy and defect burn down calls wif high-level managers.
• Extensively Contributed/Created the comprehensive test plan and developed test cases. Organized walkthrough meetings and review of test plan documents.
• Expert in writing business scenarios and convert them to testable/executable test scripts, test plans to check the data validity for various applications, tracking software and specification defects and resolution using QC (quality center) ALM,JIRA,Clearquest.
• Extensively involved in coordinating wif all application owners for creating the required Data setup for all required Tests
• Closely worked wif Business teams to acquire accurate business requirements to conduct efficient test scripts/cases to cover all the business scenarios.
• Involved in analyzing the System requirement document and preparing the end to end test Scenario’s cases and required job aids according to business requirement.
• Involved in Generating new Customer Accounts from CRM, OMS systems wif required credit checks and eligible service address validations/verifications.
• Involved in Providing New Testing Business Customer flows and validating the backend DB tables extensively.
• Involved in web testing for Web based application’s like Confidential &T site,Sysx,PDC,OPUS
• Used Load Runner for Stress and Load testing, Responsible also for preparing data for differed data cycles and executing Vuser scripting using VU Genereator from Controller and Analyzed the results in Analysis tool.
• Experience in API’s Testing on Websphere and Weblogic Servers in unix environment.
• Extensively used Unix for running all required Jobs/shell scripts for generating customers Billing/invoices in End to End Fully integrated environment’s.
• Validated the XML schema of the requests based on the XSD files.
• Generate the XML request files from the XSD files provided by development team.
• FTP the Jar and IDL files according to the BIS service.
• Executed test cases for different applications which are developed in Java, C and C++
• Worked wif SQL scripts to perform database checks.
• Creating and configuring the project in ITE tool, creating the test cases based on the requirement, executing test cases in ITE tool (Internal tool which generates XML files based on the method or interface) and Check in the test cases in Confidential repository.
• Tested RC's (Resource Connectors) using XML schemas and generated XML request files,Used UNIX Shell Scripts wherever required.
• Analyzed the results for bottlenecks and checking the system database for validation and verification using TOAD.
• Performed Black Box testing to check Functionality of the application
• Extensively in running the end to end flows as per business Involved in running Smoke, regression test automation using selenium and worked closely in developing automation Framework.
• Involved in developing and Implemented the Automation BPT framework for automated components and also analysis of manual test cases and identification of Manual components.
• Used FILENET-P8 as version control tool.
• Extensively Interacted wif Developers Regarding bugs & retests until issues/bugs are Fixed and retested successfully which plays major role in going for production rollout.

Confidential, Elgin, IL

Sr.Quality Analyst

Responsibilities:

• Analyzed Business and System Requirements and developed test requirements and test scripts
• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing.
• Retrieved data using DML Statements like Select, Union, Joins and Sub queries for Backend Testing.
• Extensively used Quality center to house Test requirements, test cases, test sets and defects along wif reports for each release
• Prepared Test Reports and Deliverables and submitted for version releases.
• Performed System, Integration, Regression, Functionality Testing.
• Performed positive and negative testing.
• JIRA is used as a bug tracking toll instead of Quality center here as Quality center was newly implemented.
• Attended walkthroughs wif designers to understand application functionality and navigational flow.
• Imported Test Cases to Quality Center from MS Word.
• Created detailed Test Plan, Test Cases in Quality Center and updated the Test Case status in Requirement Traceability Matrix according to the Business Requirements, System Requirement Document (SRS) and Use Cases.
• Provided ETA on test approach and testing tasks.
• Extensively worked on automation of web service using Rational service tester tool by testing the end point of web service host.
• Expertise in QA testing in distributed Unix/Windows Environment and oracle database as back end & performed end-to-end testing. Tested SOA - Web Services and XML using Rational ST
• Understanding WSDL file understanding the operations and services and used Rational service tester(RST) in from XML to send and receive request .Xpath is used to navigate through elements and attributes in an xml document used for path expressions contain library of standard functions.
• Executed Web services using Rational service tester, tested request and response xml and updated end point as needed (SOA -Service oriented architecture )
• Found defects and interacted wif developers to resolve technical issues.
• Coordinated test progress for each release
• Interacted wif Business and Developers to exchange the updated functionality specification.
• Assisted project teams to implement and document standards, procedures and plans consistent wif QA and Test deliverables for the project.
• Worked closely wif the Logistics team for Test lab set up for testing the Application
• Assisted the Test team in preparing the Test data
• Prepared Test coverage matrix which will provide wif a tool for mapping business requirements to the test case.

Confidential, Chicago, IL

Sr .Quality Analyst

Responsibilities:

• Analyzed Business requirements and System specifications to develop Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, Integration and Regression testing.
• Actively involved in specifications, requirements meetings and development of Test Plan and Test Scripts.
• Created and executed Test Scripts in compliance wif FDA regulations to verify requirements and to validate new functionality.
• Extensively Used Quality Center to hoard test cases (manual & Automation) & log in defects for Defect Tracking.
• Performed Functionality Testing, Validation Testing, and Negative and Positive testing, GUI testing manually on the first release of the application.
• All the functions, which were working, moved to automation testing.
• Developed automation test scripts for functional and GUI testing of the application.
• Determine system project line readiness and perform Regression Analysis
• Prepared detailed test cases for System Testing, Integration Testing and Performance Testing and associated test data is developed to verify compliance wif a specific requirement
• Modified and updated test scripts for new functionality requirements of the application and recording the user action against application.
• Modified and maintained test cases wif changes in application interface and navigation flow.
• Generated the SQL Queries to retrieve the data from data bases for validation testing.
• Used Quality center for defect tracking.
• Created performance and functional test cases,
• Analyzed response time of transcations, Peformance under load, network delays, system performance like CPU utilization etc.
• Designed, configured and monitored scenario for load and performance testing
• Used load runner for execution of performance test cases.
• Created Load runner scenario for Load, peak, Volume, Failover testing using goal oriented scenarios.
• Create Goal oriented scenarios are automatically created based on a specification transaction response time or number of hits/transactions per second TPS and specified the percentage of target among scripts
• Prioritized and reported defects using Quality center to present documents and reports in weekly team meetings.
• Actively involved in specifications, requirements meetings and development of Test Plan and Test scripts.
• Participated in Document Review Meetings, review of Test Cases, Defect Review Meetings.
• Participated in weekly Status Meetings and Impact Analysis.
• Participated in regular meetings wif fellow testers and Programmers to evaluate the progress and performance of the application.
• Worked closely wif User groups to determine user requirements and goals.
• Performed End-to-End testing after bug fixes and modifications.
• Participated in weekly status meeting, Coordinated wif the developers and testers to resolve the defects and close them.
• Used Microsoft VSS & SharePoint for version controls.

Confidential, San Diego, CA

Quality Analyst

Responsibilities:

• Designed Test Scripts in compliance wif Target Business rules & FDA regulations to verify requirements and to validate new functionality.
• Used Quality Center throughout the testing phase(s) to hoard test cases (manual & Automation) & log in defects for Defect Tracking.
• Carried out Functionality Testing, Validation Testing, and Negative and Positive testing, GUI testing manually on the first release of the application.
• Developed Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, Integration and Regression testing.
• Analyzed system specifications, requirements and development of Test Plan and Test Scripts.
• Developed automation test scripts for functional and GUI testing of the application.
• Determine system project line readiness and perform Regression Analysis
• Prepared detailed test cases for System Testing, Integration Testing and Performance Testing and associated test data is developed to verify compliance wif a specific requirement
• Modified and updated test scripts for new functionality requirements of the application and recording the user action against application.
• Modified and maintained test cases wif changes in application interface and navigation flow.
• Generated the SQL Queries to retrieve the data from data bases for validation testing.
• Reported defects using Quality center to present documents and reports in weekly team meetings.
• Completed and documented test Artifacts for stores & Development test repository which include Project Test Sets, Test Cases, SQL scripts data Information document.
• Actively involved in specifications, requirements meetings and development of Test Plan and Test scripts.
• Participated in Document Review Meetings, review of Test Cases, Defect Review Meetings.
• Participated in weekly Status Meetings and Impact Analysis.
• Participated in regular meetings wif fellow testers and Programmers to evaluate the progress and performance of the application.
• Performed End-to-End testing after bug fixes and modifications.
• Participated in weekly status meeting, Coordinated wif the developers and testers to resolve the defects and close them.
• Used Microsoft VSS for version controls.
• Worked closely wif User groups to determine user requirements and goals.

Confidential, MI

QA Tester

Responsibilities:

• Created and executed Manual & Automated Test scripts in Quality Center to verify complex system requirements and to validate new functionality.
• Extensively utilized Win Runner to automate test procedures for the front end.
• Performed regression testing using Win Runner for checking old functionality continuity.
• Analyzed Business requirement documents and wrote test cases.
• Used Quality Center to log in defects and for Defect Tracking.
• Analyzed Business requirements and System Specifications to develop Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, Integration and Regression testing.
• Created and executed Test cases in compliance wif FDA regulations to verify requirements and to validate new functionality.
• Was also a part of the Quality Audit Team to gain noledge of the best practices.
• Extensively used MS Suite for preparing PPT’s, Using front page & excel for various activities for the project.
• Identified the scenarios for the Load test and was a part of the execution team for LoadRunner.
• Participated in regular meetings wif fellow testers and Programmers to evaluate the progress and performance of the application.
• Used Microsoft VSS for version controls.
• Participated in document review meetings, review of test cases, defect review meetings.
• Participated in weekly status meetings and Impact analysis.
• Tracked the progress of test case planning, implementation and execution results.
• Prepared stored procedures and SQL scripts to test data integrity & referential integrity against Oracle database. Involved in writing complex SQL and PL/SQL statements.
• Worked closely wif User groups to determine user requirements and goals.
• Quickly accustomed wif the agile environment and the scrum process wifin the Organization

Confidential, WI

QA Tester

Responsibilities:

• Prepared Test Cases and Test Procedures using Business requirements document and Functional requirements document of the system.
• Actively involved in specifications, requirements meetings and development of Test Plan and Test scripts.
• Developed GUI Map of the application using Winrunner.
• Performed Functionality testing, Validation testing, and Negative and Positive testing, GUI testing manually on the first release of the application.
• All the functions, which were working, moved to automation testing.
• Developed automation test scripts for functional and GUI Testing of the application.
• Determine system project line readiness and perform regression analysis
• Actively involved in specifications, requirements meetings and development of Test Plan and Test scripts.
• Executed Data Driven Testing to test application wif unique Test Data set.
• Modified and updated test scripts for new functionality requirements of the application and recording the user action against application.
• Used Winrunner to automate the testing efforts of the application.
• Modified and maintained Test Cases wif changes in application interface and navigation flow.
• Generated the SQL Queries to retrieve the data from data bases for validation testing.
• Used Test director for defect tracking.
• Prioritized and reported defects using Test director to present documents and reports in weekly team meetings.
• Performed End-to-End testing after bug fixes and modifications.
• Participated in weekly status meeting, Coordinated wif the developers and testers to resolve the defects and close them.