SUMMARY

• 6 years of experience in QA, Software testing and 3 years of experience in Test Automation using HP QTP.
• Experience in testing Web, .NET, J2EE and Siebel Analytics, Siebel CRM applications.
• Working knowledge of different Testing Methodologies and Software Development Life cycle (SDLC) Methodologies.
• Experienced in Waterfall model, Agile and SCRUM methodologies and well versed in both Manual Testing and Automated Testing.
• Working knowledge on Black box testing types like Functional, Integration, Regression, System and End - to-End testing.
• Good understanding of Risk based testing and regression strategies that focus on cost efficiency.
• Strong experience in preparing Test Plan, Test Cases, Test Scenarios and Test Scripts.
• Performed various Database Backend testing using Oracle, SQL Server.
• Well Versed with HP Test Management Tool- Quality Center.
• Expertise in Creating User Defined Functions for further use in QTP Scripts.
• Expertise in VBScript and Script Customization in QTP.

TECHNICAL SKILLS

Operating Systems: Windows Server 2003/2008, Windows XP/Vista/7

Methodologies: Agile, Scrum, SDLC, Waterfall

Languages: C, C++, Java, SQL, ASP.Net

Scripting Languages: HTML, XML, VB Script

Database: Oracle, SQL Server, MS Access eCRM: Siebel 7.X (e Sales, Call Center)

Testing Tools: Clear Quest, Quality Center, Quick Test Professional

PROFESSIONAL EXPERIENCE

Confidential, Dublin, OH

QA Analyst

Responsibilities:

• Review the Requirements in the Business Requirements document and provide feedback to the Business Analysts.
• Responsible for formatting all Business Requirements in an Excel file and upload requirements to the Requirements module in Quality Center. Analyze Requirements and Create Test Cases in the Test Plan Module of Quality Center based on the Business Requirements and Use Cases.
• Responsible for mapping requirements to the Test Cases using the Requirements Coverage functionality in Quality Center.
• Responsible for creating different Testing Metric Reports in the Dashboard Module of Quality Center.
• Modified existing Test Cases from previous releases based on changes in the current Business Functionality.
• Responsible for Creating Test Plan document and conduct document review meeting with development and Business Teams.
• Responsible for Test Environment and Test Data setup by working with Operations team to load production data in the Test Database.
• Responsible for testing different modules such as Order Management, Order Fulfillment, Cash Management, Installation Management, Flex Finance, and Customer Service Drivers as defined.
• Extensively tested Siebel Screens, Views, Applets, MVGs, Pick Lists, Siebel Analytics reports for its Format, Functionality and Data.
• Validated data in Analytics Reports by comparing data in the reports with data existing in OLTP database.
• Created SQL Queries to validate data from source to target and executed SQL queries against the OLTP Database using TOAD for data validation.
• Responsible for automating manual test cases using QuickTest Professional, customize existing automated scripts and create user defined functions using VBScript.
• Created defects in Quality Center with detailed explanation of the defect and followed up on the defects logged and ensured their closure in Quality Center.
• Attended Triage meetings everyday, which involved QA Testers, Developers and Business Analysts.
• Responsible for generating RTM, Detailed Test Results and Test Incidence Report from the Dashboard Module in Quality Center.

Environment: Siebel 7.8(Modules: Siebel Call Center),QTP 9.2, Quality Center 9.2, Oracle 10g, TOAD, MS Excel, MS Word, MS PowerPoint, Windows XP

Confidential, Reston VA

QA Analyst

Responsibilities:

• Analyze Requirements and create Test Cases in the Test plan Module of Quality Center based on the Business Requirements and Use Cases.
• Responsible for mapping requirements to the Test Cases using the Requirements Coverage functionality in Quality Center.
• Convert Manual test cases to automation test scripts using QuickTest Professional.
• Execute manual and automated test scripts, validating expected results, and create any defects found during execution.
• Perform data-driven tests to verify database values to ensure transaction accuracy and database integrity.
• Performed upstream and downstream validations to meet SIT requirements.
• Defect Management using Quality Center and performed Defect aging/Leakage analysis.

Environment: .NET Framework, Visual Studio, Oracle 9i, TOAD, Quality Center9.0, Quick Test Professional 9.2

Confidential, Atlanta, GA

UAT Tester

Responsibilities:

• Create Test Plans in Quality Center (a HP Interactive tool) providing the Details and Step Designs to follow test scenarios in testing the Business Rules and finally write up automated scripts using Quick Test Professional that will use VB scripting language.
• Analyzed various gaps against existing functionalities and created master checklist for impacted system.
• Created Business Test cases for the functionalities which don’t have documentation by performing various working sessions with Business users.
• Execute automated scripts, validating expected results, and creating any defects found during execution.
• Facilitated user acceptance data in acceptance Pods by selecting various production data using equivalence class partitioning.
• Addressed QA untestable requirements and performed UAT tests for the same using live data.
• Coordinated and participated in End-to-End testing for enterprise command center to meet Project Quality Office.
• Enter the found defects in Quality Center keeping track of their status verifying them as they get fixed in next upcoming build.

Environment: HP (Quick Test Professional 8.0, Quality Center 8.2), Windows NT/2000/XP, .NET Framework, Visual Studio, Siebel 7.8.2, Documentum, Solaris.

Confidential, Atlanta, GA

QA Tester

Responsibilities:

• Create Test Plans in Quality Centre (a Mercury Interactive tool) providing the Details and Step Designs to follow test scenarios in testing the Business Rules
• Conduct Positive and negative testing, User Interface and Acceptance testing Confidential various phases of development and test cycles.
• Monitor defect tracking process through Clear Quest
• Designed test cases using Boundary value analysis, Negative scenarios techniques.
• Responsible for Test Execution of test scenarios/conditions which are needed to satisfy client metrics (Quality Centre).
• Involved in Validating XML data and Service Requests, Responses sent/received downstream to/from Neighboring Systems.
• Created test data for fail-over and exception scenarios.

Environment: J2EE, XML Spy 2006, Oracle 9i, HP-Unix, Quick Test Professional 8.0, Quality Center 8.2, Clear Quest, TOAD, Ultra Edit (IDE)