SUMMARY

• Over 7+ years of experience in Quality Assurance and implementing the QA methodologies, Analysis, Testing and Implementing manual and automation test for Client/server, Web based mobile applications.
• Experience of testing in various domains like Insurance, Retail, eCommerce (POS, Store Inventory Management System, Warehouse management system, and Oracle RMS & RPM), Banking Industries.
• Demonstrated experience with Waterfall and Agile methodologies across all phases of the SDLC.
• Experience in Black box, White box and Grey box testing
• Experienced in conducting Application Functional, Smoke, System, Integration, GUI, Regression, Usability, Security, Load, Performance and UAT testing.
• Good experience with executing Performance, functional, regression and Load Testing capabilities for web services both using manual and automation testing techniques.
• Experience in preparing Test Plans, Test Scenarios, and Test cases, Test Reports for both Manual and Automation.
• Experience with the testing tools like iTKO LISA, QTP, Selenium and SOAP UI and Test Management tools like HP - QC, Test Central
• Extensively used QTP for creating Test Automation Frameworks and reusable Scripts
• Wrote and executed SQL queries for backend validation using Aqua Data & DB Visualizer tools.
• Involving in the Defect life cycle (Detecting, Tracking, Classifying and reporting bugs through Defect Tracking System) in Quality Center, Bugzilla and JIRA.
• Maintained test logs, test suites and reports providing guidance to the testing team understanding the functionality of application.
• Actively participated in meetings to evaluate the progress and performance of the application.
• Proficient in Database testing using SQL Queries and Extraction, Transformation and Load (ETL) of data from Legacy systems using Data Stage, generating reports to ensure Data Integrity and validate business rules
• Proficient in XML, HTML, Java script, VB Script, .NET based application testing
• Experienced in testing the web services, SOA, WSDL, SOAL, XML
• Experienced in ISO, SWIFT, X12, Idoc, Idoc-XML, ANSI, EDI, and many standards in financial domain.
• Extensive experience in preparing documentation on Testing metrics, Change control, QA Status reports, QA Summary reports, QA Test logs, Issues Report and Defect control.
• Ability to interact with Project teams, Business Analyst and Developers.
• Strengths include excellent interpersonal and communication skills and the ability to provide solutions from a functional and technical perspective and to meet deadlines.
• Experience of using SharePoint for document control and updating test cases and test plan, etc.
• Proven ability to work efficiently in both independent and team work environments.
• Involved in JAD Sessions, walkthrough meetings and daily standup meetings
• Participated in bug meetings with developers to validate the severity of the bug. Manually retested the application for smoke testing and regression testing.

TECHNICAL SKILLS

Testing Tools: SoapUI, Quick test Pro8.0/9.5, Selenium 2.0, 7.x/8.0/9.0, ITKO Lisa, Test Link, Test Partner

Defect tools: Jira, Bugzilla, HP-QC/ Test Director, Test Central, TFS

Databases: Oracle 10g/9i/8i, MS SQL Server, MS Access, MySQL

Programming: Unix Shell Scripting, SQL 2005, PL/T-SQL, C, OOPS with Java, C++,C#V.B Script, TSL.

Operating Systems: Win 2000, Win XP, MAC pro, Unix and Linux 2.6, AS400

Other tools/ Applications: TFS, SharePoint, VMware, Microsoft Office, Rapid SQL, Putty, SoapUISOA.

PROFESSIONAL EXPERIENCE

Confidential

Lead Automation Tester

Responsibilities:

• Tested web services (Rest & Soap), XML, WSDL using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services.
• Tested Web Services, providing required input data to request XML and validated response XML
• Validated Web services request and response xml using SOAPUI tool.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Participate in review meetings to resolve bug related issues with developers
• Involved in daily meeting with Team members to keep track of defects and provided update on testing progress to the Team Lead.
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
• Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
• Worked closely with teams of clients, developers and testers throughout the entire development life cycle, to identify and manage requirements.
• Created defects to keep track of issues or software bugs which breaks the functionality or doesn’t meet the requirements.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.

Environment: APIGEE 3.8 and 4g, SQL Developer, JIRA, SoapUI Pro, MS Office, Windows XP, HTML,SQL SERVER, Toad, SOA, SoapUI, SharePoint, Agile methodology.

Confidential

Automation Test Lead

Responsibilities:

• Worked closely with teams of clients, developers and testers throughout the entire development life cycle, to identify and manage requirements.
• Implementation of Hybrid framework which comprises Functional Architecture framework and Data driven framework
• Worked with BAs and SMEs to identify and analyze functional gaps in the requirements.
• Prepared Test Cases using User Stories and Business Rules from the boot camps.
• Prepared and Maintained Requirements Traceability Matrix to ensure that the test cases cover all the business requirements.
• Managed the database applications and developed new test plans to provide support.
• Coordinated with the software team and performed tests on the Oracle database, ensured support for the web based architecture.
• Managed and performed tests on the database components and data access layer.
• Maintained the databases and analyzed the requirements and performed tests accordingly
• Familiarity with Oracle, MYSQL, SQL queries and DB2
• Good testing experience in working with SQL joins, triggers, views and worked with performance tuning of complex SQL queries.
• Familiarity in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted Performed Smoke, Functional, Integration, End-to-End, System, Regression, Performance and User Acceptance testing of an application.
• Good experience in testing web services via SOAP, using the open source testing tool SoapUI and SoapUI pro.
• Tested web services (Rest & Soap), XML, WSDL using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services.
• Tested Web Services, providing required input data to request XML and validated response XML
• Validated Web services request and response xml using SOAPUI tool.
• Coordinated the testing efforts of an offshore team of three testers.
• Trained, KT sessions and mentored new and junior QA team members.
• Worked on Nexsure Invoicing, Policy center and Billing Center transaction scenarios and to test functionality and data validations related to Policies and Billing Cycle.
• Coordinated with Claims Services team to create policies required for claims testing.
• Performed validation of Policy and Billing Center Integration transactions, Accounting and servicing functions.

Environment: Nexsure Invoicing, Policy Center, Billing Center, Oracle 11g, MS Office, Windows XP, QTP 11, ALM 11 QC, HTML,SQL SERVER, Toad, SOA, SoapUI, SharePoint, Agile methodology.

Confidential

Sr. QA Analyst

Responsibilities:

• Worked closely with teams of clients, developers and testers throughout the entire development life cycle, to identify and manage requirements.
• Documented, implemented, monitored, enforced all processes for testing as per standards defined by the organization.
• Worked with BAs and SMEs to identify and analyze functional gaps in the requirements.
• Prepared Test Cases using User Stories and Business Rules from the boot camps.
• Prepared and Maintained Requirements Traceability Matrix to ensure that the test cases cover all the business requirements.
• Performed Functional, Integration, End-to-End, System, Regression, Performance and User Acceptance testing of an application.
• Coordinated the testing efforts of an offshore team of three testers.
• Trained and mentored new and junior QA team members.
• Validated the web services using SOAP UI to test the Xml requests and the responses.
• Worked on Guidewire Policy center and Billing Center transaction scenarios and to test functionality and data validations related to Policies and Billing Cycle.
• Coordinated with Claims Services team to create policies required for claims testing.
• Performed validation of Policy and Billing Center Integration transactions.
• Worked with legacy teams to make sure that the integration is working as expected.
• Created and maintained automated smoke, Functional and Regression test scripts for Guidewire Policy Center using ITKO LISA.
• Worked with Business Analysts and Functional experts for analyzing and prioritizing test cases for automation testing.
• Responsible for test data preparation for the system / integration testing, traceability matrix to ensure the test case coverage and defect logging.
• Interacted with development team for defect prioritization and resolution using Defect Tracking Tool JIRA.
• Participated defect review meetings with team members.
• Communicated defects encountered during regression test and follow up with developers until all issues were resolved.

Environment: Guidewire Policy Center and Billing Center, Oracle 11g, MS Office, Windows XP, iTKO Lisa 5.0.24, JIRA, HTML, Toad, SOA, Altova XML Spy, SharePoint, Agile methodology.

Confidential

Sr. QA Analyst

Responsibilities:

• Analyzed business requirements, Functional and Design specifications of the product.
• Conducted requirement analysis and use-case analysis.
• Involved in developing detailed test plan, test cases and test scripts for System, Integration, Regression and User Acceptance Testing.
• Written Test Plan, Test Cases and executed Test Cases using Quality Center.
• Conducted Integration, Functional, System, Regression and UAT testing
• Verified submitted requests from front-end and validated data in the back-end on DB2/400 using SQL queries.
• Worked with the RP WMS Extensions, Creating orders, WCS, H2H validations and Defect management process.
• Extensive experience in testing Retail (POS) and WMS Applications.
• Extensively used Documentum and SharePoint for sharing the Testing related documents and updating test cases.
• Used TFS for the defects tracking purpose and discussed severity level defects in the meeting with the project team.
• Involved in migration of defect database from HP- QC to TFS
• Identified and discussed discrepancies with the development team during t testing process. Submitted weekly status reports showing percentage of applications tested and detailed reports on bugs pass/fail report using Microsoft TFS
• Worked on Reports and labels validation testing for the RP WMS.
• Tested the services integrated with the line of business using SOA test case methodology.
• Conducted End to end testing for integrated systems like H2H, MQ Listener, MQ message broker for all projects
• Tested SOAP services using SOAP UI tool, Created XML data files using ALTOVA XML spy tool and Validated the XML response files against Schemas by Creating XML Schemas from ICD files
• Experience working with Application Management tools like Microsoft Team Foundation Server.
• Good working knowledge of testing disciplines, tasks, resources and scheduling.
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Worked on many scenarios like Receiving, Selection, Inventory Control

Environment: RP WMS and Web Application, AS/400 I-series (DB2/400, CL/400, RPG/400), Quality Center 10.0, TFS, SharePoint, Putty, TestLink, J2EE, EJB, JSP, Jason, Business Objects, DB2, DAOs (Data Access Objects), SOAP UI, HTML, XML, IBM Web sphere MQ Explorer, UNIX.

Confidential

Quality Tester

Responsibilities:

• Involved in Custom Implementation projects Business Requirements, Functional Requirements, Solution Proposal and design documentation reviews
• Involved in Foreign Exchange, General Ledger, Branch Treasury projects
• Worked with iTKO LISA web methods, web sphere and MQ servers H2H file hub.
• Created many WS test (XML) services by using LISA and HP QA.
• Created new iTKO LISA projects on iTKO LISA navigation panel and on shared folders
• Designed many test cases by using iTKO LISA navigation panel.
• Created the sub processes by using the iTKO LISA 5.024 navigation panel in order to execute the test cases
• Created new LISA projects, sub processes and test cases on LISA navigation panel and on shared folders
• Used staging docs on LISA navigation panel to improve the performance
• Used LISA to add the WS manually to program it.
• Knowledge on testing web applications SBC Controller and SBC Configurator in HP QA environment.
• Created the steps by recording/templating by going with the options to web recorder.
• Used to Playback the recorded/created script. mainly used for smoke testing
• Tested with services integrated with the line of business using SOA test case methodology in LISA
• Involved in writing test cases based on business requirement documents
• Tested the functionality of different screens by performing Unit testing, object testing & functionality testing
• Validated/verified profit/loss accounts based on the change in the unit values, state premium taxes, commissions, state & federal withholdings and miscellaneous incomes/losses
• Worked with IRIS MQ Listener, H2H File Hub, NDM and RMI.
• Tested the services integrated with the line of business using SOA test case methodology in LISA
• Conducted End to end testing for integrated systems like H2H, MQ Listener, MQ message broker for all projects
• Tested SOAP services using SOAP UI tool, Created XML data files using ALTOVA XML spy tool and Validated the XML response files against Schemas by Creating XML Schemas from ICD files
• Designed & Enhance QTP Hybrid Driven Framework for the regression testing using modular approach undertaken with using User defined function library, shared object repository, Static data file, Calendar sheet (Master Datasheet), dynamic datasheet and user define result sheet etc.
• Responsible for Identification of the required regression scope, automation scope, automated test scripts review and strategy for automation testing.
• Executed automation scripts using Quick Test Pro application and Wrote SQL queries to test the application for data integrity
• Responsible for Test Execution using QTP and Reports test result anomalies using HP quality Center to different development vendors, Infrastructure, design team and follows up defect till to get fix as per specification.
• Test Case execution involves GUI validation; build SQL queries to validate data, Telnet UNIX servers to validate Logs, Validated web services by XML requests using SOAPUI, Use of ICDT Tool for simulated interface and interacting with different interfacing application vendor for data validation.
• Test script writing for diversify application modules like Web UI, XML validation, database validation, SOAP UI validation using QTP descriptive Programming and VB Scripting.
• Managing version configuration of Scripts, Function Lib, Object Repository & other artifacts through CVS and also created and configured the GUI Maps, GUI-Check points & Bitmap Check points were added, Synchronization Tests were added in the Test script.
• Managed the Test Team, all Testing activities, meeting, planning and execution strategy fixing.
• Responsible for maintain traceability matrices to trace various requirements and scenarios to appropriate test cases
• Involved in QTP architecture of modular test tree for automating testing processes and creation of reusable scripts.
• Created Object Model Reference to customize QTP and Used VBScript file to load all the function libraries using Library functions in QTP utilities.
• Documented and tracked test scripts, test results, test analysis, and reported the defects using Quality Center
• Integration with the Following line of business: GE, IRIS, PNET4, PNETg, PaySource, Payment Tech, Back Office Integration with EMEA, ASIA, North America, South America, USCIS, INTEL, RNIF, Treasury (IRS), Partner Networks, Investment Banking, Trading Networks.

Environment: Quick test Pro 10.0, iTKO LISA, SharePoint, QA Load with LISA, Test Partner, Quality Center 10.0, UNIX, WinSCP, F-Secure, JPMC SSL(SWIFT), JIRA, Tumbleweed, SQL Plus, Microsoft Word, Excel, Mainframe Testing, Web Methods, HP QA, JAVA, .Net, Time, Jason, Cost, and People Management

Confidential, CA

QA Analyst

Responsibilities:

• Confidential Mobility was formerly known as the Mobile Devices division of Confidential until it was spun-off as a separate entity in this period. Confidential Mobility consists of the Mobile Devices business which produces smart phones and the Home business which produces set-top boxes, end-to-end video solutions, and cable modems.
• Responsibilities:
• Involved in reviewing Business Requirements and Use Cases to manage requirements
• Involved in proof of concept (POC) using LISA for automation of web services.
• Involved in writing Test Plans, Test cases and executing test cases using Test Central.
• Performed web services testing manually by invoking the services at server level and in the UNIX using Shell scripts
• Tested SOAP services using SOAP UI tool
• Created XML data files using ALTOVA XML spy tool
• Validated the XML response files against Schemas
• Creating XML Schemas from ICD files
• Worked on Android operating system is a multi-user Linux system in which each application is a different user.
• Experience in all aspects of the Software Development Life Cycle with specific focus on testing.
• Worked on Terminal to write scripts, login to MySQL to find the log files.
• Involved in Quality Assurance Analysis and End-to-end Testing.
• Used Pre-Execution checklist to verify that the environment is ready for testing.
• Trained junior engineers on development environment setup, handset configuration and stress testing, force syncing devices.
• Used debugging tools, ADT, ADB and shell tools.
• Creating issues on JIRA and assigning the bugs to the junior engineers.
• Helping the junior engineers in writing the results on JIRA and HP QA.
• Researched handset capabilities and configured mobile devices.
• Created mail id’s for the SSO test cases on Databases by using My SQL.
• Mobile application and Memory testing on Android phones like Android Platform versions: 1.5, 1.6, 2.1, 2.2, 2.3, 3.0 and 3.1 (Targa, Begonia, HTC, DROID, iPhone)
• Used Goat wiki, JIRA, HP QA, Hudson, Junit and Test Central on Windows Linux, .NET Environment.
• Adding Account testing, sign in (Face book, MySpace, twitter, Gmail, yahoo, Picasa etc), application installation, and un-installation, application start or stop behavior, application credentials, No disruption to voice calls/text messages, WiFi, auto call behavior, No disruption to key device applications and device adaptation.
• Involved in the validation of all App Store Applications.
• Good experience in Navigation applications testing for Android phones.
• Application testing (J2me applications/games) specific to carriers,
• Involved in SSO Testing, BOTA Test cases execution, Testing with respect to carrier specific test plans Like Verizon.
• Experience in all aspects of the Software Development Life Cycle with specific focus on testing.
• Worked on Terminal to write scripts, login to MySQL to find the log files.
• Involved in Quality Assurance Analysis and End-to-end Testing.
• Used Pre-Execution checklist to verify that the environment is ready for testing.
• Trained junior engineers on development environment setup, handset configuration and stress testing, force syncing devices.
• Expertise in mobile handset application testing & mobile game testing in agile development environment. Checking application functionality, Browser testing, GUI and Mobile shopping features.
• Unix Shell scripting, Worked on Terminal, VM ware.
• Hands on experience in testing application/games on Windows mobile and Handset features like SMS/MMS etc, OS platforms - Windows and Mac OS
• Expertise in signing and certification process of games for carriers like ATT, T-mobile, Verizon.
• Leading and co-coordinating QA teams
• Used debugging tools, ADT, ADB and shell tools.
• Creating issues on JIRA and assigning the bugs to the junior engineers.
• Helping the junior engineers in writing the results on JIRA.
• Researched handset capabilities and configured mobile devices.
• Created mail id’s for the SSO test cases on Databases by using My SQL.
• Performed end-to end testing, GUI testing on applications and Quality Center
• Performed regression testing of application for every new build released.
• Used Data-driven testing for identical automated tests that consist of the same operations but differ in input and expected values.

Environment: Oracle 11i, Windows XP and Windows 2000 Professional, HP QA, JIRA, MAC, AS/400, Test Partner, Selenium, Sharepoint, QA load, C, C++, JAVA, Junit, UML, Shell Script, .Net, Linux 2.6, Dalvik virtual machine, Test Central, MySQL, MS Project, UML MS-Excel, MS-PowerPoint, UNIX, Windows.

Confidential

QA Tester

Responsibilities:

• Analyzed user requirements and system specification documents.
• Drafted Test Plan for Black Box Testing based on the Functional requirements and product specifications of the application.
• Having knowledge on working with EPIC and Allscripts software applications testing, Testing Life Cycle, Agile/Scrum Methodology, EMR/EHR Application testing and EDI Testing.
• Monitored Test Cases Execution, published weekly Defect/Status Reports using Quality Center
• Identified high priority test scripts from the functional test cases to develop Automation scripts in QTP for the Regression Master Suite
• Inserted GUI checkpoints test scripts and performed the Data Driven Test that deals with different sets of data
• Used Test Partner to recognize unexpected conditions in the target application, tested the events by the scripts, verified checks and logs.
• Written SQL Queries to retrieve data from the database.
• Performed Compatibility Testing on Internet Explorer, Mozilla Fire Fox to verify the browser Compatibility

Environment: .NET, Siebel 7.7 CRM, SQL, J2EE, TOAD 8.6.1, QTP 9.0 and Quality Center 9.0, Oracle 9.i and Windows XP