SUMMARY

• Accomplished and result - driven QA Professional with 12+ years of diversified experience in manual and automated testing of desktop, GUI, mobile apps and functional aspects of the client/server and web applications.
• Strong combination of Technical and Organizational skills as well as a passion for quality. I have worked as an Independent Contractor and as well as full time positions at various companies.
• Implementation of QA Best Practices: Master Test Plan to keep valid test cases up to date, promoting best practices, continuous improvements, Local QA folder to share queries/testing tools/ideas etc.
• Have an eye for detail- Planning and Organizing tactics for improvement at work
• Have Project Management experience(PMP Certified) in Project Planning, writing use cases, user stories, creating work orders, timelines and wireframes(Visio)
• Writing service layer tests using C#.Net and creating automation scripts for regression tests
• QA leader with a proven track record of strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs for maintaining industrial quality standards.
• Lead quality planning activities for projects and standard maintenance efforts including timeline estimates, scope, quality approach, schedules and test progress reporting
• Worked closely with cross-functional teams to thoroughly test requirements and functionality. Have excellent communication and presentation skills Extremely detail oriented- reviewing requirement documents, analyzing docs, conducting gap analysis and finding risk contingencies
• Exceptional organizational ability, management and communication skills. Good knowledge of SQL and database fundamentals and strong root cause analysis
• Leadership qualities in owning the app and QA responsibilities, effective communication in various departments: dev, BA, DB and Project Management teams in resolving issues, clarifications and defects
• Participate extensively in creating Test Plan, Test Matrix, Test Strategy and GUI testing, end-to-end testing User Acceptance testing, Functional Testing, Integration Testing, System Testing, Regression Testing and Smoke Testing

TECHNICAL SKILLS

Languages: VB, C# in ASP.Net platform, C++, XML

Bug Reporting Tools: Test Track Pro, Clear Quest, Buganizer, Quality Center, TFS, JIRA

Operating Systems: Windows 2000/NT/ XP, UNIX, MSDOS

Testing tools: Selenium, SOAP UI, Clear Case, QTP, Neoload, Win Runner, TestScribe, Coded UI

Databases: Oracle 8i, MS SQL 2000, PL/SQL Developer, TOAD, PostGres

Miscellaneous: MS Word, Excel, PowerPoint, Visual Source Safe, SVN, Star Team

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Sr. Lead SQA Engineer

Responsibilities:

• Leading a team of 5+ persons(onshore and offshore), including mentoring, managing workload priorities, measuring staff performance, promoting best practices and continuous improvement(managing QA activities for Orange County office)
• Act as a liaison between the business units, technology teams and support teams.
• Analyze and document complex business processes and supporting team in grooming product backlog
• Created QA help guide to document business rules for all projects in CoStar
• Writing UI automation scripts for each sprint using Selenium Webdriver
• Testing of the product in mobile apps(ipad, iPhone and Android) and localization testing
• Work closely with software developers to perform all levels of testing, as well as be an integral part of solving complex system level, triaging bugs and UI/UX challenges
• Responsible for creating User Stories and Acceptance criteria and then assign to various sprints/iterations (Agile Project Management)
• Writing and reviewing test cases related to each sprint
• Lead sprint planning, daily SCRUMs, sprint demos, and sprint retrospectives and publishes key release metrics.
• Ensure User Stories are tested during the sprint in an end-to-end overview
• Maintaining the sprint dashboard using Team Foundation Server tool
• Working with the Product team for gathering more clarification and gap analysis
• Testing via Fiddler intercepts of requests and checking errors
• Database querying for data validation
• Communicate real-time feedback to team in conjunction with yearly performance reviews.

Tools: /Technologies: TFS, Microsoft Test Manager, Coded UI, MS Visual Studio 2010, SQL Server Management Studio, C#.Net, JQuery, HTML5, JSON, API testing, html, css, json

Confidential, Irvine, CA

Lead QA Consultant

Responsibilities:

• Creating Test Strategies for e-com sites
• Managed testing tasks concurrently of multiple projects
• Provided functional, regression, acceptance, validation, and verification testing
• Monitor project progress against action items and key milestones and software change requests
• Tracking Project deliverables, dates and monitor deadlines. Coordinating tasks related to budgeting, invoicing and purchase orders.
• Lead the development and documentation of business processes and data flow models for the functional requirements (Wireframes)
• Cross-browser, mobile testing and working with a fast paced Agile team

Tools: /Technologies: MS Excel, MS Visio, Active Collab, SQL Server 2005, MS Project, .Net

Confidential, Brea, CA

Lead QA Consultant

Responsibilities:

• Leading QA tasks for onshore and offshore teams
• Introduced and expanded the use of test management and test execution tools to improve tester efficiency, reliability, and repeatability
• Created weekly status report on QA progress, represented QA on daily Scrum meetings
• Performing XML based testing for Component testing using SOAP UI and maintained regression scripts using QTP
• Coordinated execution of GUI, functional, integration, system, usability, installation, upgrade, documentation, stress, recovery, end-to-end, UAT, and regression tests.
• Attended and suggested new scenarios in design review, functional and technical meetings with developers and Product Management team
• Helping Business Analyst with conducting Gap Analysis from the Requirement flow and creating Use Case
• Extensive Database testing for mapping of fields from one Application to
• Other(Heavy SQL queries)

Tools: /Technologies: HP Quality Center, MS SharePoint, SOAP UI, QTP, .Net

Confidential, Irvine, CA

Software QA Supervisor

Responsibilities:

• Provided leadership in establishing and maintaining standards and methods for inspection, testing, evaluation and documentation
• Defect management and resolution
• Execute structured and ad hoc tests against new releases
• Business Analyst Role: Created Use cases from the requirements, Business Diagrams using Visio
• Creating Testing strategy for the team
• Created and executed test cases and report results against desktop/online applications that contain online banking, accounting, office automation and document management components

Tools: /Technologies: ATS, MS Word, C#.Net, SQL queries (data manipulation)

Confidential, Irvine, CA

Software QA Engineer

Responsibilities:

• Worked with cross-functional teams (Development, PM) in resolving bugs
• Involved in the agile method of testing and an active member of daily scrum meetings. Performed Performance testing using J-Profiler
• Performed web-testing and testing of desktop applications
• Used Confidential docs and Wiki for all documentation and buganizer in logging all bugs and tracking them

Tools: /Technologies: Post Gres, Buganizer, SVN, Confidential docs, Java, XML, Wiki, TestScribe

Confidential, Orange, CA

QA Analyst II

Responsibilities:

• Involved in creating the Test Plan, Test Strategy and Risk analysis documents and conducting continuous improvement after every release
• Acted as a focal point and leader to all quality related programs - Led QA activities to ensure maximum quality and effectiveness.
• Worked in several projects and was a Team Lead for one of the project and lead a group of 6 people(onshore and offshore)
• Involved in writing, reviewing and executing Traceability Matrices from the Use Cases, data flow diagrams (Visio) as per functional and business requirements and Use Cases.
• Performed Ecommerce, web-testing and ETL/RDL testing. Informatica tool was used to sync data from one environment to another.

Tools: /Technologies: PL/SQL Developer. TOAD, SQL Plus, Win Runner, Clear Case, Clear Quest, Lotus mail, Informatica

Confidential, Irvine, CA

QA Manager

Responsibilities:

• Worked as a developer and a QA person and wrote functional spec for n-tier .Net application
• Started the QA team from scratch and created testing strategies and methodologies
• Managing wide spectrum of SQA activities including test planning, writing test cases, executing tests, reporting bugs, following up with known problems.
• Programmed multi-tier application using ASP.Net and tested xml web services
• Performed Functionality testing, Integration testing and Regression Testing using QA Wizard. Stress/Performance testing, Ecommerce testing
• Used Test Track Pro for defect tracking and SQL server 2000 for database testing

Tools: /Technologies: QA Wizard, Test Track Pro, ASP.Net, VB.Net, XML Web Services, SQL Server 2000, Star Team, DTS, SQL Migrator

Confidential, Long Beach CA

QA Engineer

Responsibilities:

• As a Team Lead of one of the project, managed all QA activity related to the project i.e conducted meetings, document review, meetings with the Business Analysts
• Conducted Performance testing, Multi user testing, Regression Testing, black box testing, Multi-browser and UAT

Tools: /Technologies: Rational Clear Quest, Java, SQL, client server and desktop application testing